Coherent

4 / 5 5 reviews

Who Uses This Software?

Any organization looking to maintain their investment building and/or equipment portfolios utilizing work order administration, equipment preventive maintenance, asset tracking, and CMMS environments.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Synergy Information Systems
  • www.synergyinfosys.com
  • Founded 2001
  • United States

About Coherent

Coherent is an easy to use facilities maintenance management system that enables organizations to perform work order administration, equipment preventive maintenance, track assets, manage keys, and much more. Coherent enables organizations to optimize maintenance resources, improve equipment and staff productivity, and facilitate faster and more insightful decision making. Coherents runs as Windows Desktop solution, web browser SAAS solutions, and PDA/tablet versions.


Coherent Features

  • Asset Tracking
  • Commercial Properties
  • Customer Database
  • Dispatch Management
  • Equipment Management
  • Job Costing
  • Job Management
  • Maintenance Scheduling
  • Residential Properties
  • Routing
  • Scheduling
  • Work Order Management

Coherent Reviews Recently Reviewed!

We use this only to schedule rooms for meetings.

Sep 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: Because we only use this to schedule meeting rooms, we have found that it suits our purpose. Looking into eventually using to schedule van usage.

Cons: rooms, when added, are not in numerical or alpha order. must go down list. This takes up too much time.

Overall: printed schedule for security, maintenance and office staff

Coherent is a great work order program for our agency

Aug 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy use of software,
reporting capabilities
Can easily modify to meet our needs
ED can log it to see what w/o were created, how long to repair, who did the work

Cons: Cant say anything. Should there be an issue or something we are trying to get out of the program, Jonathan is always helpful w/ the Coherent program.
Only possible con; we cannot merge with our housing software programs to have a corresponding work order attached to a specific unit

Great value

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: One of the most valuable feature is that all of the data can be exported into a CSV so robust reporting can be created.

Cons: The limited reporting capability - I would like to see more analytics in the reporting, but for the value, it's still a fantastic product.

Overall: Ease of use and ease of set up. Very self explanatory and easy to implement. I have over 100 users and I've never once had to provide any direction as to how the work order entry functions.

Coherent Is Great For My Facility

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Pros - coherent is always there for you with technical support. When you call , you get a tech to walk you through problems or if none are available , you get a call back usually within the hour.

Coherent Work Order Requests

Feb 16, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Coherent is a highly recommended, user-friendly and effective tool for any facilities maintenance group. It has tailored its Work Order Interface with specific features to meet the requirements of our organization┬┐s Maintenance Unit. The scheduling and management of all day-to-day activities are now better organized and all work requests are facilitated in a more efficient and timely manner.