Best For

Any organization looking to maintain their investment building and/or equipment portfolios utilizing work order administration, equipment preventive maintenance, asset tracking, and CMMS environments.

Product Details

Coherent is an easy to use facilities maintenance management system that enables organizations to perform work order administration, equipment preventive maintenance, track assets, manage keys, and much more. Coherent enables organizations to optimize maintenance resources, improve equipment and staff productivity, and facilitate faster and more insightful decision making. Coherents runs as Windows Desktop solution, web browser SAAS solutions, and PDA/tablet versions.

Contact Details

Synergy Information Systems

http://www.synergyinfosys.com

Founded in 2001

Located in United States

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Coherent Features

Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Equipment Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Preventive Maintenance
Service History Tracking
Technician Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Coherent Reviews

Showing all 5 reviews
Overall
4/5
Ease of Use
4.5/5
Customer Service
5/5
Tracy J.
Admin/Housing Mgmt.
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2017

“Coherent is a great work order program for our agency”

ProsEasy use of software, reporting capabilities Can easily modify to meet our needs ED can log it to see what w/o were created, how long to repair, who did the work
ConsCant say anything. Should there be an issue or something we are trying to get out of the program, Jonathan is always helpful w/ the Coherent program. Only possible con; we cannot merge with our housing software programs to have a corresponding work order attached to a specific unit
Reviewer Source 
Source: Capterra
August 21, 2017
Fatma H.
Facilities Manager
Retail, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 14, 2017

“Great value ”

OverallEase of use and ease of set up. Very self explanatory and easy to implement. I have over 100 users and I've never once had to provide any direction as to how the work order entry functions.
ProsOne of the most valuable feature is that all of the data can be exported into a CSV so robust reporting can be created.
ConsThe limited reporting capability - I would like to see more analytics in the reporting, but for the value, it's still a fantastic product.
Reviewer Source 
Source: Capterra
August 14, 2017
dorothy l.
Church Secretary
Religious Institutions, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
September 12, 2017

“We use this only to schedule rooms for meetings. ”

Overallprinted schedule for security, maintenance and office staff
ProsBecause we only use this to schedule meeting rooms, we have found that it suits our purpose. Looking into eventually using to schedule van usage.
Consrooms, when added, are not in numerical or alpha order. must go down list. This takes up too much time.
Reviewer Source 
Source: Capterra
September 12, 2017
Darlene D.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
February 16, 2015

“Coherent Work Order Requests”

OverallCoherent is a highly recommended, user-friendly and effective tool for any facilities maintenance group. It has tailored its Work Order Interface with specific features to meet the requirements of our organization's Maintenance Unit. The scheduling and management of all day-to-day activities are now better organized and all work requests are facilitated in a more efficient and timely manner.
Source: Capterra
February 16, 2015
Michael C.
Facility Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
March 27, 2015

“Coherent Is Great For My Facility”

OverallThe Pros - coherent is always there for you with technical support. When you call , you get a tech to walk you through problems or if none are available , you get a call back usually within the hour.
Source: Capterra
March 27, 2015