# Cloudinary Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Cloudinary the right Cloud Storage solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135074/Cloudinary/reviews

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Cloudinary

4.7 (85)

[View alternatives](https://www.capterra.com/p/135074/Cloudinary/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Reviews of Cloudinary

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

LA

Leandro A

DeveloperComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“It has great features like the possibility to compress image size , modify aspect ratio , edit images automatically ,etc“

November 22, 2025

Katy M

CMOInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“The steps to follow for configuring a new installation can be a little confusing, and some newer navigation options seem more opaque than the Cloudinary of a few years ago.“

March 18, 2025

RP

Rohit P

full stack developerInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“It's a powerful and reliable platform for managing images and videos, and it significantly simplified how I handle media in my projects.“

April 13, 2025

BL

Brandon L

Client Success SpecialistMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“I have problems finding older work at times, but it generally just takes me a little longer to find them.“

November 17, 2022

SF

Syed F

Software EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“For example, I used it to resize and compress images for my site that resulted in a 30% improvement in page load times.“

February 21, 2025

NM

Nick M

software engineerComputer Software, Self-employedUsed the software for: 6-12 months.

“The search tool is not easy to use and does not find the relevant information you are searching for.“

October 1, 2022

CT

Chinna T

MERN STACK DeveloperEducation Management, 11 - 50 employeesUsed the software for: 6-12 months.

“Cloudinary streamlined all our media handling needs, offered reliable services, and improved our website’s performance and responsiveness.“

April 28, 2025

NM

Nick M

software engineerComputer Software, Self-employedUsed the software for: 6-12 months.

“Not easy to use with modern SSR platforms like Nuxt/NextJS.“

October 1, 2022

## Showing most helpful reviews

Showing 1-25 of 85 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ritika K.  
Sales Operations  
Computer & Network Security  
Used the software for: Less than 6 months

### "Robust Media Platform with Great Features"

May 6, 2025

5.0

Powerful and flexible media management Smooth integration with well-documented APIs Excellent image and video transformation tools

Pros

Easy-to-use API and SDKs for multiple platforms Powerful image and video optimization features Automatic format conversion and responsive delivery Robust media transformation capabilities (resizing, cropping, overlays)

Cons

Pricing can become expensive at scale Steep learning curve for advanced transformations

Review Source

CD

Chourouk D.  
Marketing Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Perfect solutions for media online storage"

April 30, 2025

4.0

Cloudinary is very robust for cloud storage with easy operation for files sharing.

Pros

Easy to setup for automatic upload from desktop folders. Large cloud storage size, never run off space for important files storage and backup. Fast upload speed to upload large video file size, 1GB file can be finished upload under 15 minutes or less.

Cons

Expensive plan pricing for unlimited cloud storage. There are more cheaper option on the market, but I think Cloudinary has a better option to manage rich media files like video, audio and digital asset.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Quite expensive and has no special tools for content management for digital assets.

Review Source

RJ

Rashaad J.  
Junior A and R Associate  
Arts and Crafts  
Used the software for: 1-2 years

### "Powerful and scalable"

April 13, 2026

4.0

Cloudinary is a powerful solution for optimizing media files in digital environments and managing them

Pros

The automation of image and video processing is a real time saver. The tool is powerful for managing content at scale.

Cons

Getting started is more technical and may require specific skills. Some features require technical skills.

Review Source

VR

Verified Reviewer  
Marketing Director  
Computer Software  
Used the software for: 2+ years

### "Performs well, but is overpriced"

December 2, 2024

3.0

It works well, and loads links fast. Our developers like it. It's just not worth it from a cost perspective though.

Pros

We were locked into a lower legacy rate which made using Cloudinary a really good deal. It was simple and easy to use, and the links would load fairly quickly.

Cons

It really doesn't make sense price wise compared to many other competitors. If we weren't locked into a legacy rate, we would not use Cloudinary. The UI is also quite dated.

Review Source

FS

Francesco S.  
System Engineer  
Investment Management  
Used the software for: 6-12 months

### "Simple, yet powerful"

April 28, 2025

4.0

Pros

Easy to access with straightforward operation to start uploading my files and document on the cloud storage. Quite cheap from other cloud storage platform on market. Various operation option to manage rich media like photo, video and audio is what make its special from others.

Cons

No issue right now. It has a good uploading speed and sharing a files with my colleagues is easy to do.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Too expensive and not too reliable for photo management

Review Source

AK

Ahmed K.  
Freelancer  
Computer & Network Security  
Used the software for: 6-12 months

### "Cloudinary on fire"

April 24, 2025

5.0

Using Cloudinary is generally positive and efficient, especially for developers and teams managing lots of images and videos. The platform is powerful and highly customizable, allowing users to transform, optimize, and deliver media effortlessly.

Pros

Upload, store, manage, and deliver images and videos easily through a centralized platform. 2. Automatic Optimization: Cloudinary automatically compresses and adjusts media for fast loading across different devices and networks.

Cons

Powerful Transformations: You can resize, crop, add effects, change formats, and apply other transformations via simple URL-based APIs.

Review Source

RP

Rohit P.  
full stack developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Simplifies Image and Video Delivery Like a Pro"

April 13, 2025

5.0

My overall experience with Cloudinary has been very positive. It's a powerful and reliable platform for managing images and videos, and it significantly simplified how I handle media in my projects. Features like automatic optimization, responsive image delivery, on-the-fly transformations, and a CDN-backed delivery system made a huge difference in performance and workflow.

Pros

cloudinary ui/ux experience is very next level and beginner can easily understand and there dashboard is very good and implementation is very comfortable

Cons

While Cloudinary is a powerful tool for managing and delivering media assets, the thing I liked least was its pricing model and usage limits.

Review Source

VR

Verified Reviewer  
CMO  
Information Technology and Services  
Used the software for: 2+ years

### "Great cloud storage for a great price"

March 18, 2025

5.0

Excellent. We've had great uptime and the costs are very reasonable. The system is useful to us to store large amounts of images that are uploaded and saved to Cloudinary via API, which is a HUGE benefit for the software service that employs me. If I could give 10 stars I would

Pros

Cloudinary is really easy to use to manage large amounts of images, from PDFs to photos to video, and it's also simple to manage folders of these images so that it feels as simple as using folders on your PC. Uploading, resizing, and adjusting the sizes of images is also straightforward.

Cons

The steps to follow for configuring a new installation can be a little confusing, and some newer navigation options seem more opaque than the Cloudinary of a few years ago. However, this is often a reflection of a growing company's increasing software offerings.

Review Source

CT

Chinna T.  
MERN STACK Developer  
Education Management  
Used the software for: 6-12 months

### "Powerful and Reliable Media Management Platform"

April 28, 2025

5.0

Overall, my experience has been excellent. Cloudinary streamlined all our media handling needs, offered reliable services, and improved our website’s performance and responsiveness. I would definitely recommend it for serious projects.

Pros

Cloudinary makes image and video management extremely easy with powerful APIs, responsive delivery, and automatic transformations. It saved me a lot of development time

Cons

While Cloudinary is powerful, the pricing gets quite expensive as you scale up, and some advanced features take time to fully understand and implement.

Review Source

EG

Eleandro G.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "It is a powerful tool for media management"

March 28, 2025

5.0

All in all, though, Cloudinary’s a great solution for anyone managing lots of media assets; it’s saved me a ton of time on manual edits, but I would suggest budgeting carefully as your usage scales.

Pros

I love how easy Cloudinary makes it to upload and display images and videos on a website with a few API calls — the optimization features alone blew my website’s load times in half, with lightning-fast delivery over a CDN.

Cons

But it starts getting pricey as you scale beyond the free tier, and I’ve found the documentation to be a little daunting trying to work out advanced transforms myself.

Review Source

SC

Sebastien C.  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "Amazing cloud storage service"

April 17, 2025

5.0

Excellent and straightforward in managing digital assets like photo, marketing material and business document.

Pros

Easy to register my account and start using it as my secondary cloud repository to store promotion campaign, legal document and least agreement.

Cons

Small storage limit for basic account. I need to upgrade the storage size as my needs grow and it is not cheap.

Review Source

BR

Badru R.  
Cyber security analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "My Cloudinary Review "

May 18, 2025

5.0

Excellent experience is what I had with cloudinary.

Pros

It’s outstanding features that’s allows users to store and share images and videos across different devices while retaining its quality.

Cons

For me, there is Nothing to dislike about it. It’s very easy to use and has a lot of useful features.

Review Source

FE

Ferhat E.  
Founder  
Computer Software  
Used the software for: 6-12 months

### "Easy to integrate!"

January 13, 2025

5.0

Pros

Easy to integrate & get start with. They just have a very basic documentation

Cons

They have some upload limit. But you need to scale it as business grows

Review Source

CC

Christina C.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "Cloudinary is Easy"

February 20, 2025

4.0

Pleased and content. I would recommend to others.

Pros

Easy to use and troubleshoot. Always get emails of usage.

Cons

Not too much to say negatively. They help keep things simple.

Review Source

VR

Verified Reviewer  
Principal  
Computer Software  
Used the software for: 2+ years

### "Transformative Image Management"

March 24, 2021

5.0

Overall it's been terrific. Customer support is responsive, the SDKs are great, and the features are innovative and outstanding.

Pros

I absolutely love the fact that I can upload an image and perform nearly any kind of transformation to it that I need in order to get it to display the way I need it to in my web applications.

Cons

The cost structure for using the platform includes transformations. However, it does not appear to let you make these a 'permanent' feature, so every time a request is made against your transformation it is counted toward your credits. It would be nice to see a way to make this more efficient, i.e. a one-time transformation cost for the image. If you have a thousand images being repeatedly transformed into the same transformation a million times a month, those transformations become extremely costly. And that's only one of the different metrics for the billing credits.

Review Source

VR

Verified Reviewer  
Lifecycle Marketing Manager  
  
Used the software for: 6-12 months

### "Easy to use, intuitive interface, great for Email Marketing team of 1"

May 7, 2018

4.0

Pros

Cloudinary is super easy to use. As the solo Email Marketer for my company, I am frequently swapping out images, setting up templates with new images, editing things, etc. and I was able to jump into the role and start cranking emails out right away. Once we get the code back from our agency, I am able to easily and quickly upload all visual assets to Cloudinary and I'm on my way with my emails! I particularly like the fact that I can upload a batch of images, and update the reference URL in the HTML file to the same prefix and everything flows through.

Cons

The search functionality to find old images you've already uploaded is pretty dismal. Not sure if it's user error on my part, but I had the exact name of the jpg file I was looking for, tried to search for it and no results were found. I tried to add image file type (.jpg and .jpeg) to the end of the name and still no dice.

Review Source

VR

Verified Reviewer  
CEO & Co-Founder  
Sports  
Used the software for: 2+ years

### "Great interface, easy to implement"

February 25, 2021

5.0

If you want to implement image or video uploading in a very quick way - use it now.

Pros

It was super easy to implement it inside our software. It's super helpful in image managing

Cons

It's a little too much for what we need and therefore the pricing is not the best for us. I would prefer to have some much thiner product if it could make it cheaper. we don't use all the functions

Review Source

VR

Verified Reviewer  
Software Engineer  
  
Used the software for: 2+ years

### "Great tool to upload your images"

February 14, 2018

5.0

With cloudinary we use it to upload our users photos. After that we can transform them via url, to reduce bandwidth our cut it.

Pros

We using cloudinary to upload the user pictures. This is fantastic because , we can transform the user photos to reduce the bandwidth and cut photos for example.

Review Source

VR

Verified Reviewer  
Photographer  
Media Production  
Used the software for: Less than 6 months

### "An impressive online Image editing tool."

April 29, 2019

5.0

Monthly 20gb free storage and bandwidth just free, with optimization of your software and lots of integration and plugins to support any platform. It is best for my type of work.

Pros

I have to share the preview picture with the client on a project basis before final production. I am very happy with 20gb space that came with registration and same for bandwidth. Now some of my problems are solved. For social media upload, I can just resize uploaded image on the go using URL, which is a very nice feature. The online optimization of images for web use saves lots of my bandwidth. It is very easy to control and add effects just a few clicks. As it, workes from the browser and I don't have to install anything on my computer, less headed for data loss.

Cons

But I don't like taking all the memory by this software, that's all the problem I can find for this software.

Review Source

MA

Mehak A.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Best to store, transform and provides images."

April 30, 2020

5.0

My experience of working with the tool was very great. The web site was an image-heavy site and also it had to be responsive so the image transformation made our task very easy and the UI quality was very good as well.

Pros

Cloudinary is very easy to configure and use. The ability to resize and transform images via parameters in the URL is very useful. It is an absolute necessity for an image-heavy web site if the performance and speed of the site is of concern. It can be used to store and provide other static resources as well as a PDF of guidelines or a zip download or some documents.

Cons

Could not find any way the tool lacks or is behind from any competitor in the market. There are many features you can choose from and all works perfectly.

Review Source

VR

Verified Reviewer  
Web Developer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Fits well in our Node.js website for file uploading"

September 30, 2020

4.0

As a web developer who is more of a hobbyist, it's great to have platforms that integrate easily with web apps and allow for a smooth user experience.

Pros

I am an amateur with Node.js and Express, and integrating Cloudinary with the web app was fairly easy to set up. I wanted an easy way to upload files to the cloud when a user submits a form, and this works.

Cons

It would be nice to have some more functionality with files that aren't photos. For example, it's possible to upload pdfs and Word docs, but only photos can be previewed on the Cloudinary website, which makes downloading the files necessary to view them.

Review Source

Jerry N.  
Student  
Computer Software  
Used the software for: 6-12 months

### "A GO-TO FOR PICTURES AND VIDEOS"

September 29, 2019

5.0

Overall, I have had a blast using Cloudinary. It saved me a ton of time and code when I had to incorporate images inside of my code.

Pros

very easy to use! Saves, edits, and updates pictures and videos easily. Connecting to different databases is relatively easy once you learn how to do it the first time.

Cons

DIfficult to understand at first. However, after you learn how to use it, you will be fine and on your way to success.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Cloudinary is the standard for "

February 10, 2021

5.0

We host a software platform that allows our users to upload images. With Cloudinary's solution, we found a great API solution.

Pros

We liked how Cloudinary was a stable cloud image SaaS with a good reputation. We needed a solid hosting provider, and Cloudinary was a wise choice.

Cons

The admin dashboard UI leaves something to be desired, but as long as we are able to navigate to the sections we need, it works!

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Cloudinary an excellent tool for managing images"

June 16, 2018

4.0

Pros

It is a very simple tool, its official website provides an excellent section that explains in detail how to use Cloudinary in many situations, either for the management of images or videos. It has a relatively low cost, that is, it is quite accessible for all types of users and does not require a very expensive computer.

Cons

It can be a somewhat complex application for a person who is not familiar with this type of software because its interface is complex and the technical support team takes a little time to respond.

Review Source

MC

Marcelo C.  
relator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "a serious and safe bet."

July 15, 2019

4.0

Pros

1.- with just entering your account you can realize that it is a storage cloud for images much more serious than Tinypic or photobucket since in the most advanced use it allows to keep record and data of the countries that most visit the photos and videos , as well as the top images, the browsers that were used and several other data that you may need to take control of your web page. 2.- In my case, I only use it as storage and to share photos of my trips, which is why it is perfect for me. It also links easily and quickly with Dropbox, Facebook and Instagram allowing you to search the images hosted on these networks to save them in your cloud. 3.- You can choose different types of accounts from a free one to an advanced account. The free version allows image files of a maximum size of 10mb and videos of 100mb in size, while the advanced version allows images of 40mb and videos of up to 1GB.

Cons

It can be difficult to get used to your environment because it has several options for people who work in web pages and need file storage, but for a normal user like me it does not make any sense, since I only want to upload my photos and share them with who I want.

Review Source

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