# Classe365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Classe365 the right Class Registration solution for you? Explore 165 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135075/Classe365/reviews

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Classe365

4.8 (165)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Classe365

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

JC

John C

Curriculum DevelopmentHigher Education, 11 - 50 employeesUsed the software for: More than 2 years.

“With each new module we have reduced our administrative time allowing us to better support our students and provide necessary data to our administration.“

October 2, 2025

JC

John C

Curriculum DevelopmentHigher Education, 11 - 50 employeesUsed the software for: More than 2 years.

“The one thing I hear most from our users is the UI design is a bit dated and does not have a dark mode.“

October 2, 2025

AS

Aerielle S

Program AdministratorEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“I’d like to commend Classe365 for providing helpful articles that guide users when they need information. But more than that, I truly appreciate their responsive support team, especially Ravichandra V, who has been assisting me throughout.“

July 9, 2025

DC

Dennis C

Software AdministratorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“Account managers working time does not exactly match our timezone, so some meetings take place too early or late in our working schedule, delaying some response.“

March 11, 2025

SZ

Sarah Z

Office AdministratorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“I love its intuitive interface, seamless communication tools, and mobile accessibility, making it easy to manage courses, assignments, and grades.“

May 21, 2025

MY

Mikkel Y

CTOEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Their API has an unusual limit that limits the speed of integration you can have with it and other 3rd party apps.“

June 19, 2025

HD

Halalisani D

Portal AdministratorHigher Education, 11 - 50 employeesUsed the software for: 6-12 months.

“Hands on Customer service with the ability to add features based on customer needs at much quicker turn around times than other LMS'“

March 10, 2025

JC

Joe C

PresidentEducation Management, 11 - 50 employeesUsed the software for: 1-2 years.

“They quoted us an initial price that we agreed on, then they came back and said they didn't realize the amount of content and charged us more. “

December 18, 2025

## Showing most helpful reviews

Showing 1-25 of 165 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael O.  
School Administrator  
Education Management  
Used the software for: 2+ years

### "Classe 365 gives you value for your money."

October 30, 2025

5.0

Very effective, good user interface, easy for student and teacher interaction and virtual classes. I have been using the platform for close to five years and it is very cost effective for the number of students we train every year at our Academy. The onboarding process is seamless.

Pros

Data management, as a school administrator, it makes it easier for me to track students's data. Easy registration forms and link to our website. The Alumni module is fantastic.

Cons

None at the moment, I'm fine with the current offerings and innovation. They keep making timely improvement with new additions, so I'm fine.

Review Source

KE

Kai E.  
CEO  
Education Management  
Used the software for: 1-2 years

### "German School Geneva - Classe365 Experience - EXCEPTIONAL!"

February 10, 2026

5.0

Simply splendid! We love the tool, the functionalities, but most important, the dedicated people behind the product! They all and always go the extra mile to help clients transition to the tool! Keep up the good work!

Pros

Incredibly dedicated team! They really go the extra mile to help clients migrate to a digital environment. is the most comprehensive school management tool I have come across. We receive prompt and always great solutions! Well done Classe365!!!

Cons

It takes a while to understand how the modules function and interlink. Once understood, it's a smooth ride. There are lots of options and solutions - it's just a question of getting your head around everything. Perhaps a bit more "colours" to make the user journey more "friendly" but all in all, nothing to complain about.

Alternatives considered

[Teach n Go](https://www.capterra.com/p/149259/Teach-n-Go/)

Reason for choosing Classe365

Comprehensiveness of the tool. Established company vs. start-up.

Review Source

JC

Joe C.  
President  
Education Management  
Used the software for: 1-2 years

### "Not what we anticipated"

December 18, 2025

2.0

Not great at this juncture. They quoted us an initial price that we agreed on, then they came back and said they didn't realize the amount of content and charged us more. Their customer service is not good and response time in critical seasons of our school are horrible.

Pros

at first glance, the core modules looked great but the extra steps wear us thin. This platform should be much simpler in my option.

Cons

communication is poor at best. I'll leave it at that. Hard to understand, and their reaction time to issues that are time sensitive are slow to none.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

wanted to automate our onboarding process but we can't get help from their team

Review Source

IS

Iyesha S.  
Head of Academic Administration  
Higher Education  
Used the software for: 6-12 months

### "Classe365 - Great Support"

April 3, 2025

4.0

change, and certain limitations have posed challenges. However, the platform is highly user-friendly, and a standout feature is the extensive collection of online support videos. Additionally, the support provided by the team has been exceptional, with easy access through a convenient chat window within the platform.

Pros

The support team has been extremely helpful, and it's great to see that many suggestions and requests are thoughtfully considered and implemented on the platform. Since we first explored the platform in 2024, there have been numerous improvements and upgrades. Our students are enjoying the platform, and the forms feature is particularly impressive, especially the ability to add signatures for registration purposes.

Cons

It would be helpful if there were additional settings to customize the platform. For example, grades are currently averaged within a category, but there’s no option to use a formula or to have the highest weight automatically apply, e.g. for resubmissions. It would also be useful if assessment extension dates could be assigned to specific students, and if students could have the ability to replace their submitted work before the deadline—allowing assessment submissions to remain as drafts until the due time and then automatically submit.

Alternatives considered

[Classter](https://www.capterra.com/p/155900/Classter/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/)

Reason for choosing Classe365

Pricing versus what is included in the package was a big concern. We were also going to use the Xero integration, but to our disappointment, it is not a full integration and now seems somewhat redundant.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Due to support issues and the company that was hosting the server.

Review Source

MY

Mikkel Y.  
CTO  
Education Management  
Used the software for: 1-2 years

### "Amazing SIS and LMS"

June 19, 2025

5.0

Overall, I love the application and how end users find it easy to navigate. The design is also modern and sleek.

Pros

Affordable product for the various features present. The support is also very active and replies quickly.

Cons

Their API has an unusual limit that limits the speed of integration you can have with it and other 3rd party apps.

Alternatives considered

[Gradelink](https://www.capterra.com/p/118900/Gradelink-SIS/)[Alma SIS](https://www.capterra.com/p/133283/Alma/)

Reason for choosing Classe365

We liked the presentation of the product and the end-user experience.

Review Source

DC

Dennis C.  
Software Administrator  
Education Management  
Used the software for: 1-2 years

### "Classe365 review"

March 11, 2025

4.0

Easy to use and do the initial setup, support provides a lot of manuals and information for this process.

Pros

has different set of modules that allow you to customize the software to your needs and also it is very accesible for starting institutions.

Cons

Account managers working time does not exactly match our timezone, so some meetings take place too early or late in our working schedule, delaying some response.

Alternatives considered

[Ellucian Student](https://www.capterra.com/p/171158/Banner-Finance/)[Anthology Student](https://www.capterra.com/p/168462/CampusNexus-Student/)

Reason for choosing Classe365

was a low budget solution and also the features available are enough for our starting usage.

Review Source

HD

Halalisani D.  
Portal Administrator  
Higher Education  
Used the software for: 6-12 months

### "5 Star Review"

March 10, 2025

5.0

Hands on Customer service with the ability to add features based on customer needs at much quicker turn around times than other LMS'

Pros

Unrivaled customer service. add features based on customer needs at much quicker turn around times than other LMS'

Cons

No cons.

Alternatives considered

[Classter](https://www.capterra.com/p/155900/Classter/)

Reason for choosing Classe365

Company had already paid for before the other LMS's were considered.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Server Management was not up to the standard required.

Review Source

Response from Classe365

June 3, 2025

We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.

JC

John C.  
Curriculum Development  
Higher Education  
Used the software for: 2+ years

### "Classe365 For Growth. "

October 2, 2025

5.0

We started small, with the bare minimum core modules. Once we gained experience we expanded into other modules. With each new module we have reduced our administrative time allowing us to better support our students and provide necessary data to our administration. We are looking to move from being a private vocational school to an accredited non-profit institution and we feel like has given us a solid footing to move forward.

Pros

The staff is supportive, and open to suggestions. Keeping in mind that we are on opposite sides of the earth they have scheduled live help sessions with our Classe365 Administrator. In addition, if we have a lower priority question, we usually recieve a chat response by the next morning which is very helpful. Being a very small institution with about 60 students per year this system works well for us and is at an affordable/scaleable/modular pricepoint. As we have grown we have added modules and serivices to better utilize the platform for our needs.

Cons

The one thing I hear most from our users is the UI design is a bit dated and does not have a dark mode. This could actually be in our settings. Since our priority is data collection and not how things look. I cannot be 100% accurate. The UI is easy to understand and useable, lack of fancy design is not a priority for us.

Review Source

KK

Kiran K.  
Sr. IT Administrator  
Higher Education  
Used the software for: 2+ years

### "Consistently Supportive and Responsive"

September 13, 2025

5.0

I’d like to express my sincere appreciation to for not only providing helpful resources and articles but also for their exceptional customer support. In particular, I want to commend \[sensitive content hidden\] for his consistent assistance and dedication. He is highly knowledgeable and has a remarkable ability to simplify complex processes. Whenever I encounter difficulties, he patiently offers to guide me step-by-step—either by sharing his screen or walking me through mine—ensuring I fully understand. His professionalism and willingness to go above and beyond make a huge difference. \[sensitive content hidden\] is truly an asset to Classe365, and I’m equally grateful to the rest of the team for being just as responsive and supportive whenever he is unavailable. Thank you for making the experience seamless and reassuring.

Pros

Overall, my experience has been excellent. The platform is intuitive and easy to navigate, making it simple to use and figure out. In cases where a query needs to be escalated, the support team ensures it is resolved quickly and efficiently. Additionally, the process of capturing and locating marks is straightforward, further enhancing the overall usability.

Cons

At times, navigating things on my own can be challenging, but their support team consistently provides clear guidance and makes the process seamless.

Review Source

VR

Verified Reviewer  
Student Data Administrative Officer  
Education Management  
Used the software for: 6-12 months

### "A Smooth and Hassle-Free Experience with Classe365"

October 30, 2025

5.0

I’m really happy with . It’s easy to use, well-organized, and makes managing student records, attendance, and communication so much easier. Overall, it provides a smooth and convenient experience.

Pros

I really like how easy it is to use . The interface is clean and simple, making it effortless to handle student data and everyday tasks like attendance, grading, and messaging. It definitely helps save time and stay organized.

Cons

The only thing I don’t really like about is the attendance feature. It’d be great if it had a way to take attendance automatically—maybe through QR codes or facial recognition—to make the process quicker and easier.

Review Source

DDM

Dr Diane M.  
University President  
E-Learning  
Used the software for: 2+ years

### "One of Classe365 best assets is\[sensitive content hidden\]"

December 27, 2024

5.0

is a very user-friendly product. Our University has grown tremendously from a few programs to over 464 programs since switching from UniverseIT to Classe365. Our instructors and students are extremely pleased with Classe365. The outstanding proficiency, knowledge, attributes, customer service and support received from \[sensitive content hidden\] has us sold on Classe365.

Pros

The product support from \[sensitive content hidden\] was extremely impressive. We have never had any issues with the , however, \[sensitive content hidden\] spent extended hours resolving any issues with other vendors who interact with classe365.

Cons

That they used UniverseIT to represent them previously. This company bullied and ripped us off.

Review Source

Response from Classe365

June 3, 2025

We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.

SP

Scott P.  
Asst ED  
Education Management  
Used the software for: 1-2 years

### "job well done"

June 16, 2025

5.0

Pros

I really appreciated the great service and support provided by the tech team. Especially, \[sensitive content hidden\].

Cons

I one thing I did not like about students can't access and search library database. Only the faculty can access it.

Review Source

MU

Melanie U.  
School administration  
Higher Education  
Used the software for: 2+ years

### "classe365 experience"

February 18, 2025

4.0

is a useful tool to organize our school, student and teacher management, course organization including quiz and end of year certificate as well as student cards and attendance overview

Pros

The support is great. They always answer fast.

Cons

It is not user-friendly if you like to work with the keyboard like "tabulator" etc.

Review Source

SB

Shani B.  
School Administrator  
Education Management  
Used the software for: 6-12 months

### "Classe365 provides great support"

March 10, 2025

4.0

Great team, very supportive and always willing to help!

Pros

You can customize your features quite easily.

Cons

There isn't an easy way to set up and track text messaging.

Review Source

JA

Jeremy A.  
Director of Culinary Academics  
E-Learning  
Used the software for: 2+ years

### "Comprehensive School System"

August 14, 2023

4.0

Over all they meet the needs of our business. We are growing our program and we hope to see grow with us. Additional features in the LMS would be great.

Pros

It is great to have a CRM, SIS and LMS all tied into one product. Over the years, the team has bmade improvements to the functionality and useability. A small company that cares about their customers.

Cons

As with any system, there are challanges. The "one-stop shop" approach causes functionality issues across the modules. The modules do not integrate as seemlessly as they should. Some of the functions with integrations are limited.

Reason for choosing Classe365

The one stop platform for CRM, SIS and LMS is the biggest selling point of this product and company.

Review Source

Response from Classe365

August 18, 2023

We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.

IE

ISLAM E.  
QA Head of department  
Education Management  
Used the software for: 2+ years

### "My favorite"

December 28, 2023

5.0

For years and while changing jobs from one university to the other and in different countries, i have been dealing with the same support team. They never are late in answering. They listen to the clients and always deliver the newly required/suggested features. The ystem never fails nor have issues.

Pros

It is so easy to start. The fact of having the institute management system and the LMS in one place. Cost is super compared to competition.

Cons

Integration with LTi sources is not the best

Reason for choosing Classe365

Ease of use, price, and easy setup. The support team is extremely friendly and supportive

Review Source

Response from Classe365

January 5, 2024

We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.

CB

Ced B.  
Applications Manager  
Education Management  
Used the software for: 1-2 years

### "Classe365 for AIM"

August 11, 2023

4.0

helps us to streamline the administrative tasks of our Registrars Office. Almost all manual processes and forms were shifted to become digital and automated. This reduces paperwork and minimizes errors due to manual processing. This also helps our students to manage and view end of program and end of term grades and soon clearances. Hopefully more comprehensive features designed for tertiary/college education will be added to the existing comprehensive features.

Pros

is an epitome of a school management system. It has comprehensive features that provides services from admissions to graduation. The platform is easy to navigate and manage making it accessible for all types of users.

Cons

The CRM forms are already usable however can be improved more by adding comprehensive conditions and rules.

Review Source

Response from Classe365

August 16, 2023

We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.

MA

Melanie A.  
Academic Coordinator  
Education Management  
Used the software for: 2+ years

### "Classe365 Review"

August 16, 2023

5.0

is a good software for Admission and Class registration.

Pros

The technical support team is very helpful especially \[sensitive content hidden\]. We encountered 2 issues recently on email notifications and duplicate student records and they were able to resolve both.

Cons

We are unable to use the report cards and degree and transcript modules though as our requirements for GPA and earned credits calculation do not fall in their heat map.

Review Source

Response from Classe365

August 21, 2023

We appreciate your review and the feedback you've shared. Your input will contribute to our ongoing efforts to enhance our services.

MV

Mike V.  
director  
Education Management  
Used the software for: 2+ years

### "Widely applicable management system"

June 3, 2024

5.0

Very satisfied, quick answers to questions, good quality and functionality at a fair price.

Pros

degree of flexibility lots of functionality easily adaptable to different requirements is continuously developed good support

Cons

Customization only for your own institute does not seem possible.

Review Source

Response from Classe365

June 17, 2024

We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Our team consistently strives to continue to enhance our services.

ABM

Ahmad Bin M.  
MIS  
Education Management  
Used the software for: 2+ years

### "Classe365 Feedback"

February 29, 2024

5.0

Pros

Whether it's resolving issues, providing guidance, or offering timely assistance, your team's dedication to ensuring our satisfaction has not gone unnoticed. The high standard of service you consistently deliver is truly commendable and greatly appreciated.

Cons

Download file needs to be more structured

Review Source

Response from Classe365

April 1, 2024

We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.

KS

Kimheng S.  
Admissions and Student Recruitment Manager  
Education Management  
Used the software for: Less than 6 months

### "Feedback to Classe365"

March 21, 2024

5.0

I recently had the opportunity to experience Classe 365, and I'm eager to share my positive feedback on this platform. Classe 365 has significantly simplified the management of educational processes for us. I highly recommend Classe 365 to anyone looking for an efficient, reliable, and easy-to-navigate educational management system. It's clear that a lot of thought and expertise has been invested in its development, and the support from \[sensitive content hidden\] has been outstanding. Thank you for introducing us to such a valuable tool, and a big thank you to \[sensitive content hidden\] for guiding us through the process. Your efforts are greatly appreciated.

Pros

The platform offers a comprehensive suite of features that cater to all our needs, from administration to communication and beyond. What stands out the most is easy to keep track of everything in one place.

Cons

Its user-friendly interface and intuitive design have made adaptation and daily usage incredibly smooth.

Review Source

Response from Classe365

April 1, 2024

We're thrilled you are satisfied with your experience with us! Thank you for your fantastic review. Our team consistently strives to continue to enhance our services.

VR

Verified Reviewer  
Language Assessor for ADF  
  
Used the software for: 2+ years

### "The system is easy to use and I especially appreciate the fast customer support if I have a question"

May 3, 2018

5.0

Pros

Easy application and enrollment process, class overview and export options are very usable. No need to buy modules you don't need

Cons

email mask is a little bit clunky. No option to attach documents and difficult to include photos in an email.

Review Source

Response from Classe365

May 6, 2018

Hello, Thank-you for the review. Classe365 is not an exclusive email service provider and we cannot host an email server. Any attachments made would be rejected by the server, only exclusive email service providers can provide attachment services. To overcome this challenge, we have integration with MailChimp to send emails with attachments. Thanks! Sara

KH

Kali H.  
Academy Specialist  
Education Management  
Used the software for: 1-2 years

### "Classe365 Review"

June 22, 2021

5.0

I have had some report structure issues with the required layout of our reports and this has just been resolved with the tireless help of \[SENSITIVE CONTENT HIDDEN\] via contact support.

Pros

The software is really user friendly and there are so many articles and resources to help organisations set everything up, not to mention the support staff are really patient and will work with you to resolve any issues. Since implementing the software in 2019, it has dramatically improved efficiencies in our student enrolment and reporting processes.

Cons

There are still a few features it would be good to see improved as part of the core subscription including more flexibility with scheduling in the program (e.g. being able to schedule multiple classes and resources at once). As well as an integration with Outlook calendar so spaces can be booked through the program. It would also be good to have the ability to duplicate whole term schedules to save in having to create each term's schedule from scratch.

Review Source

Emeka O.  
Ambassador for The Technology Innovation Scholars Program  
Higher Education  
Used the software for: 6-12 months

### "This is a very innovative software that is really needed now in modern day schools."

March 31, 2018

5.0

Pros

With the present size, growth and intensity of a school these, days an important informations system is required to make sure everything is running smooth and in order and does just that. There are a lot of features, especially creating classes online and improving the communication between students and teachers. The software is easy to use and I highly recommend it.

Cons

There are no cons I can think of as it does its job very well and very effectively.

Review Source

Response from Classe365

April 14, 2018

Hi Emeka, Thank you for the review. we are coming up with exciting new modules later this year which encompasses the complete lifecycle management of the administration and teachers. Thanks Sara

CC

Chiara C.  
Head of Education  
Education Management  
Used the software for: 1-2 years

### "Very good system"

February 9, 2024

5.0

Very good system overall. I would recommend it.

Pros

Easy to use and very good support from team

Cons

Invoicing is not as easy to use as the rest

Review Source

Response from Classe365

March 8, 2024

Thank you for your fantastic review. Your input will contribute to our ongoing efforts to enhance our services.

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