PerGo Dispatch

5 / 5 3 reviews

Who Uses This Software?

We serve taxi bases of all types- both large and small. Our niche has been in suburban areas and non-major metro-politan areas.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Per Go Rides
  • etaxiusa.com
  • Founded 2013
  • United States

About PerGo Dispatch

PerGo is providing for-hire vehicle companies a vertical automated dispatch solution. Our solution is helping to increase efficiencies from the moment companies start using it. As a result, bases are able to provide a better experience for both their passengers and their drivers. While modernizing their operations, these companies are seeing immediate savings in their cost of doing business, and in turn are increasing their bottom line.


Spotlight_media_placeholder

PerGo Dispatch Features

  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking

PerGo Dispatch Reviews Recently Reviewed!

I love it, the program is easy to use, it saves so much time and effort to serve my clients better

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: My daughter learned to dispatch to my fleet, and does quite well, she doesn't have a drivers license and never drove. Pergo made it so easy to choose drivers and estimate runs, she took to in just a few weeks. One of the trainer has been dispatching for 2 years now and trains others. There is a lot less paperwork now, no more driver logs, no more maps, no more post it notes, pens, less reams of paper bought, and on and on

Cons: Learning how to work around the quirks, but once that is conquered, no problem. The quirks are not bad and don't disrupt ones ability to dispatch properly.

Overall: Can hire less qualified dispatchers, less training required, and that saves money.
The amount of paper has lessened considerably, and that saves money.
Someone calls and asks how long till my cab gets there, just two clicks for the answer.
Keep customers holding less.
NO MORE MAPS
Drivers get lost a lot less
Drivers know how much the run is before departure.
More precise information for the drivers.
Can log in and dispatch from anywhere there's internet, ( A Godsend), I can close my office after hours and my dispatcher works from home, (that means I can pay him less)
I'd shoot myself if I had to go back to maps and radios.

Fantastic

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We run a small fleet in the Tallahassee area. The system and the staff behind it has supported our business as we grow and continue to fight ride share at the same time. They have been tremendously flexible with their offering and their time. Our business runs on PerGo.

Vendor Response

by Per Go Rides on March 23, 2016

Thanks Joey, We've been really gratified to see your business do well with us. We look forward to growing with you in the future.

Support Is Always There

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have expanded our service and lowered our costs. Support is always there to answer questions and listen to ideas.