Who Uses This Software?

All Industries Customer Base >1000

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Customer Monitor
  • www.customermonitor.com

About Customer Monitor

Customer Monitor is a fully managed customer experience management service with online reporting, trending capabilities and text analytics. Customer Monitor will enable a business to understand their customer perceptions in order to increase your customer retention and boost referrals. Customer Monitors fully managed service will enable you to seamlessly leverage customer feedback through a short, strategic survey. It includes the research metric the Net Promoter Score (NPS).

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Customer Monitor Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Customer Monitor Reviews

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