# Page 3 | FareHarbor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is FareHarbor the right Tour Operator solution for you? Explore 1128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135106/FareHarbor/reviews --- FareHarbor 4.7 (1128) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of FareHarbor ## Showing most helpful reviews Showing 51-75 of 1128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Larry S. Tour Guide Entertainment Used the software for: 1-2 years ### "FareHarbor and Tour Management " December 13, 2023 5.0 I have been using FareHarbor for over 15 months on a daily basis as I give tours on a Segway part time. Its easy to monitor on my mobile home screen and gather data about a client before they arrive. It also lets me know what liability forms they have completed before their arrival. Overall I am happy with my FareHarbor experience. Pros FareHarbor is easy to use as an app on my mobile phone or on the desktop computer. Its responsive and gives me data in real time and this is helpful when client's are making changes so I can react accordingly. Usage is intuitive so no real training is needed. Cons It would be helpful if FareHarbor would highlight clients that are double booked other wise there is no downside to FareHarbor. Review Source Response from FareHarbor Holdings December 14, 2023 Hello Larry, thank you for taking the time to leave a review! In terms of your double booking issue, we recommend reaching out to our Support team for any questions. https://fareharbor.com/support/ VR Verified Reviewer Kevin Law Practice Used the software for: 2+ years ### "Works for basic needs, but has gaps" April 16, 2020 4.0 Overall we are booking field trips, tours, and other events. There are multiple users and multiple locations that we are all trying to book within. In the event we are all paying very close attention to what is going on everywhere, we can manage with no problems, however, if we are very busy or someone is very stressed to get something on Fareharbor in a hurry, it is possible to double book something without Fareharbor having any warning. Pros Features that I like most include that a hold can be placed on dates and times by utilizing Private Headlines. New bookings for contacts are very convenient as well as rebooking and cancellations. Plenty of places for notes and the ability to run reports for those various reports. Love all the freedom to program what you want when creating an event, especially when it comes to what information you want to collect from the registrant. Cons The load times are extremely slow. In addition, the program will allow overlapping event reservations utilizing the same resources without telling the user. This can allow double booking of the same location, despite what resources are marked when setting up the event. This is a major problem. There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings. Reason for choosing FareHarbor I was not included in the decision. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Previous software did not allow us to sale tickets on-line and Fareharbor did. Review Source Response from FareHarbor Holdings April 21, 2020 Hello - thank you for taking the time to write this honest review of your experience with FareHarbor. It is great to know you've been able to take advantage of our features and customization. Regarding your resources and overlapping event reservations, please reach out to our 24/7 Support team! We can review your current set up and provide any recommendations for optimizing your existing resources. VR Verified Reviewer Marketing Leisure, Travel & Tourism Used the software for: 1-2 years ### "Good for small operators and their first access to technology" February 14, 2023 3.0 Pros Gives direct connection with some OTAs, through API.The software has some interesting features that could be very useful (shared resources, crew...), but these need to be implemented better.The pricing model allows to spend almost nothing, transferring the cost to the final user (although this can be tricky).Therefore it is a good option for a small tour operator that has no technology and very few selling channels and needs a software to automate some processes, to easily sell online, and to get connected to some OTAs. Cons The good ideas about some features are wasted because of the extreme difficulty in setting and using them, therefore forcing the tour operator to have the software support having to always set and update everything. This process is extremely time consuming and can create misunderstandings and errors.A structured tour operator would need a complex (but not complicated) system where they can set and update everything by themselves, exactly when they need.The rate managing is a hassle, especially if you have many distributing channels. Review Source Response from FareHarbor Holdings March 6, 2023 Thank you for sharing your review with us! We cannot improve without your feedback. Please reach out to our Support team with any questions you have 24/7. DD Demian D. Owner/Operator Leisure, Travel & Tourism Used the software for: 1-2 years ### "Highly Recommend!" May 20, 2022 5.0 Over all, for what I need from FareHarbor, it's a great fit! Pros I like the look of it, functionality, helpful instructions if need, and the increase in direct bookings, without customers contacting me first, to make a decision. Cons The FareHarbor Distribution Network could be improved upon. I didn't find value in that department, so do not offer my services for a commission. However, I did allow FH to set up a website for page for Other Activities, partnering with other local tour operators. I have yet to see the value in that for referring business. multiple times. Alternatives considered [Bókun](https://www.capterra.com/p/178518/Bokun/) Reason for choosing FareHarbor Started in Hawaii, reputation in Hawaii, other Tour Operators/friends who use it, style, and functionality. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) It was inferior to FareHarbor in many ways. Only advantage was no booking fee. Review Source GJ Guillaume J. CEO Recreational Facilities and Services Used the software for: 6-12 months ### "A powerful channel manager" October 3, 2019 5.0 SeaZen has growed X3 every year since its first business year 2017 and may reach the break-even point in phase with our forecast. FH is a key partner for this success. Our objective for the future is still to grow. We are currently working into developing a brand licence. We wish to open more solar powered boat club. I hope this will be the opportunity to reinforce our partnership with FH. Pros I had a previous IT experience before creating my start-up. I found in FH a high level of quality of the support and of the functionalities available. Cons The 5% commission is great to start a partnership when you are start-upper. It might become an issue when the business volume will reach a certain threshold. I was already using Stripe before working with FH. I was sure to have the best price in direct with them. Now all the business volume comes though FH and we are based upon an average commission rate. I can't check if this rate might have evolved in my interest if I was going to stay in direct with Stripe. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/)[Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/)[TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/) Reason for choosing FareHarbor The 5% commission is great when you are a start-up. You have a limited risk. I read last year an article saying Booking just invested in FH. I though this was a warranty of powerful backup for FH coming from a world leader in travel industry. I thought also this might help us to develop our business with the OTA Booking.com (this didn't came in fact). Switched from [Bókun](https://www.capterra.com/p/178518/Bokun/) Bokun was lacking a function to manage a shared ressource (a boat) used by several tour. Lack of quality of the support Review Source Response from FareHarbor Holdings November 4, 2019 Hi Guillaume - We appreciate the time you took to write this review! We are thrilled to hear that both the software and our support team has exceeded expectations! It is amazing to see the growth SeaZen has experienced and we look forward to many more years of growth. Thanks! VR Verified Reviewer Founder & President Consumer Services Used the software for: 2+ years ### "Good Product - Poor Quality Control" October 11, 2018 2.0 Good product. The product could be even better with more effective business training and the implementation of a formal quality control process. Pros It allows businesses to setup and online reservation system making it easier for customers to book a tour. Cons As the product continues to evolve and grow it has become harder to use--particularly for small businesses with limited staff resources. Quality control is a major concern for this product. When we first integrated the system with our website it became clear that the company did not perform any quality checks to ensure everything was setup correctly. This is a major concern as there are a myriad of ways that mistakes can be made. Mistakes cause problems for us and for our customers. Most recently, an integration error with an affiliate resulted in a trip cancellation and loss of significant revenue. When problems like this happen, the burden is on us as the business owner--not Fareharbor. This product would be a much greater benefit and quality if more effort was spent on business training and quality control. Review Source Response from FareHarbor Holdings February 7, 2019 Hello! We would like to apologize for your negative experience with our product. We value your partnership and appreciate your honest feedback. Our teams strive to have world-class support and that includes quality control; please be assured that this has been communicated internally. If you have any suggestions for business trainings that will improve our operations, we would love to connect! VR Verified Reviewer Owner Recreational Facilities and Services Used the software for: 2+ years ### "Easy To Use Booking System With Great Customer Support" April 20, 2021 5.0 Because it costs the company nothing and their customer service is top-notch I have nothing but great experiences with FareHarbor and the customers do not seem to mind the added fee for online booking as the booking numbers have gone up since implementing FareHarbor! Pros The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required. Both the frontend and backend of the product is easy to navigate and use for both customers and administrators. It integrated with the website with no problems. Cons Their fee is pretty steep in my opinion. It's charged to the customer booking, but I don't like the amount of the fee no matter who it is passed on to! Alternatives considered [Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/) Reason for choosing FareHarbor No cost to the company since the fee is added to the customer booking total. Review Source Response from FareHarbor Holdings May 6, 2021 Hello - Thank you for taking the time to share your review with us! We are thrilled to hear you had a great experience working with our Customer Support teams and you've found our Dashboard easy to use. We aim to make your life easier! We understand your feedback regarding the fee, however our experience shows that this fee does not affect your conversions! Once again, thank you for sharing this review with us. If you have any additional questions, please do not hesitate to reach out! Ilich Rafael T. Visiting Lecturer Education Management Used the software for: I used a free trial ### "Fair in FareHarbor" June 18, 2024 4.0 Overall the experience that I have with FareHarbor is very Fair and good. Pros The most thing that I like about the FareHarbor is the User-Friendly Interface of the program it allowed me to use it easily without any hassle, as well as its implementation of 3rd party programs. Cons The cost is what makes it quite a setback for me, but overall the quality of the program compensates the price. You get what you paid for. Review Source Response from FareHarbor Holdings July 23, 2024 Thank you for leaving your feedback! SP Steve P. Managing Director Arts and Crafts Used the software for: Less than 6 months ### "Fareharbor Prioritises Marketing Itself above its Customers" November 4, 2020 4.0 Fareharbor offers a great booking service aside from the limitations mentioned. Pros Customer service was excellent for installation and has been great for trouble shooting ongoing issues. Backend of the software is quite intuitive. Cons We selected and installed Fareharbour over Rezdy but one of the big disadvantages I see with Fareharbor relates to branding. Our website has a dark theme and Fareharbor currently does not have any flexibility to move beyond its white background booking windows (Rezdy does). This means our customers are jolted into a new environment once they click the book now button. The other issue is the only chance given to brand the pages is on the initial booking landing page, all subsequent booking pages are branded by Fareharbor logos and there is no option even to co-brand. I raised this with their developers and the response was sorry, its all hard coded. I then asked if I could have the fareharbour branding removed from the booking pages. Same deal, sorry, its all hard coded. For me this is not service orientated, we are the client and we should at least be able to choose if we want their logo presented, even if we have to pay a different rate. This would be important if you think that Fareharbor software gives your business a competitive advantage and you dont want to advertise to your competitors who provides your booking software. Bottom line seems that Fareharbor cares about their brand more than yours. That sux! Fareharbors booking calendar cannot manage multi-day bookings very well. Our business runs courses that span over 4 weeks. The Fareharbor calendar can only publish a workaround that presents all dates as text on the course start date. Clunky! Reason for choosing FareHarbor We chose Fareharbor because Rezdy couldnt really work with multi-day bookings. Review Source Response from FareHarbor Holdings December 7, 2020 Hi Steve - Thank you for taking the time to write this review and providing us with your honest feedback. Above all else, our priority is to grow your business. While the FareHarbor logo may pop up during the book form, the FareHarbor Lightframe is designed to create a streamlined buying experience for your customers that converts. As you mentioned, this hard-coded on our end, however this integration allows you to easily track sales sources and conversion metrics. Regarding the multi-day bookings, while we understand there may be some current limitations, our Product Team is always looking for ways to expand on our current features and functionalities. Please be on the look out for our Product and Feature Release Announcements CB Clint B. Founder Leisure, Travel & Tourism Used the software for: Less than 6 months ### "A Complete Nightmare" September 28, 2022 1.0 After we finally got the API set up for the third time we would show up to our tours only to find many very angry people arriving for their tour only to find the tour was sold out and they were overbooked. We went through another two weeks of dozens of overbookings and missed bookings in the system then of course the API was not working again. The entire situation was handled in a extremely unprofessional way and after being told time and time again that the system was checked for missing and over bookings we just kept getting over booked guests and missing guests. We were told time and time again they would make sure there were no duplicate, missing, or overbooked guests but its very obvious that they have not even checked at all to make sure this was not the case. Trust me when I tell you we are still dealing with dozens of VERY UPSET GUESTS, THOUSANDS OF DOLLARS IN LOST REVENUE, DAMAGED OUR ONLINE REPUTATION WHICH WE WORKED VERY HARD TO BUILD, HOURS OF WASTED TIME TRYING TO FIGURE OUT AND REORGANIZE THE MESS THEY HAVE MADE. Very disappointing to say the least Pros If it was integrated the way we were told it would be it would be wonderful. We were told one thing and then shown another Cons LITERALLY A NIGHTMARE AND CAN RUIN YOUR BUSINESS, REVENUE, AND ONLINE REPUTATION OVERNIGHT. When we first signed up we were told fare harbor would connect an API and be sure to transfer any previously booked guests into the new fare harbor system. After the connection we realized over approximately two weeks our bookings completely stopped as there were continuous issues with the API connection. After going back and forth trying to get help with fixing whatever was wrong we quickly realized as soon as you think you’re getting somewhere that person disappears completely and you’re passed to someone else then you have to start all over trying to convince them that something is wrong. Finally, we were told that we are responsible for manually entering all of our existing guests into the system. Up to this point we were told time and time again that it was part of the conversion process and they would transfer all existing guests. THAT IS NOT THE CASE. Review Source CB Cleopatra B. Managing Director Leisure, Travel & Tourism Used the software for: 2+ years ### "One size really does fit all, shape it to fit your form" May 12, 2023 5.0 Many other platforms have tried to lure us away from FH over the years. I can't fault their service or product, so we'll be staying put for now :) Pros Customer support is at the other end of the phone. Not only immediate but knowledgable with solutions. System has developed with our product over the years. FH are always open to new ideas and improving their system. Easy booking system on the customer end. Great admin platform on the backend. Cons Some of the features can be a little confusing initially. Restrictions on bookings & availabilities, coupon codes. Review Source CM Conor M. CEO Hospitality Used the software for: 2+ years ### "Very good software for new Tour Operators" September 1, 2023 5.0 Very good, would recommend. Pros It's a pay as you go, they only take payment from every online booking. Very good if you're starting off. Good for tour guides as they get automated notifications. Cons They send a lot of marketing emails that are irrelevant. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing FareHarbor Pay as you go, scale with me. Review Source Response from FareHarbor Holdings October 6, 2023 Thank you for your review and feedback on the cadence of our marketing emails. Bill L. Owner Used the software for: 2+ years ### "Fareharbor has been one of the best business decision we have ever made." April 5, 2018 5.0 Makes signing up for our programs easier for our clients and easier for us to manage. Pros Fareharbor is totally customer focused. They work to help us grow our business. You hear businesses say these things but usually they are only looking to grow their business. Fareharbor's customer support is the best we have ever used. Most of the service is easy to use but when you need that extra help, Fareharbor is always there to help with staff that are professional and know the product well. They both save us money and at the same time help us grow our business and make more profits. The bottom line is if you have a business that takes reservations, you should be using Fareharbor. Cons While I think the service is easy to use, I hope (and know) it will get easier and move powerful each month. Fareharbor is constantly updating the service and the updates are mostly transparent to us and to our clients. I really don't have anything even a little negative to say about Fareharbor. Review Source Response from FareHarbor Holdings April 10, 2018 Okay, this might just be our new favorite review! Thanks for the wonderful feedback. We really appreciate it. It makes us happy to hear that our customer focus shines through. If there's ever anything we can help with in the future, please don't hesitate to reach out. Our support team is always available! CD Christina D. Owner Manager Recreational Facilities and Services Used the software for: 2+ years ### "Highly Recommended Software for Tour Operator" May 7, 2023 5.0 Pros The integration with other platform is great, user friendly, simple step to add/edit/archive items. I can add 2 separate bank accounts for different services in one dashboard. The customer support is awesome, however different time zone sometimes makes it not practicable to solve the problems in 24 to 48 hours. This software is suitable for day tour operators. Cons Not suitable for multi day tour. There's no options to let the booking fees take by the operators. Alternatives considered [Rezdy](https://www.capterra.com/p/122690/Rezdy/) Reason for choosing FareHarbor Cheaper and I can pass the booking fee to the customer Switched from [Tour Manager](https://www.capterra.com/p/135565/Tour-Manager/) More user friendly, more feature and more integrations. Review Source VR Verified Reviewer IT Manager Government Administration Used the software for: 2+ years ### "FareHarbor allowed us to bring our reservations online" November 30, 2023 5.0 Pros Being a cloud-based service, FareHarbor allowed us to move away from our antiquated reservation system to a more robust system that allows online reservations and is much easier to manage for a multiple-site operation. Cons API access for creating new user accounts would be a nice addition. Review Source Response from FareHarbor Holdings December 5, 2023 Hello, we are so happy to have you join the FareHarbor family! Thank you for leaving us your feedback. CG Carrie G. Office Manager Hospitality Used the software for: 1-2 years ### "Overall good product but confusing at first" December 10, 2019 4.0 Overall I'm happy with our switch to FareHarbor. The pros out weigh the cons but hoping for more improvements in the future. Pros One of the most useful aspects for us has been the ability to send out mass emails to guests using canned messages. This has been super helpful when we have to alert everyone about last minute changes, traffic alerts, etc. Our last booking software we used did not offer this. Also the FareHarbor support team is great. They're friendly, helpful, and responsive. I've called them several times and they've walked me through my questions with patience. Cons FareHarbor can be very confusing at first. It definitely takes some time to get used to everything and how to set things up. There are some things that just don't make sense like there should be an easier/quicker way to do what you need to but it's a multi-step weird process instead. The two things that immediately come to mind are converting purchases to gift certificates and redeeming guest gift certificates over the phone. Both of them seem like they should be straight-forwards, press a button, enter a code, etc. but it's confusing and I've needed to call FH support to walk me through how to do these things. Review Source Response from FareHarbor Holdings December 13, 2019 Hi Carrie - Thank you for taking the time to write this honest review. We are happy to hear you have been able to take advantage of our amazing Support Team and some of the Dashboard's robust features. With that said, we understand that there may be some features that may not be as easy to pick up as others. I have passed along your feedback internally in case you would like to schedule a training! MP Margie P. Sales & Marketing Manager Maritime Used the software for: 2+ years ### "Why FareHarbor" March 20, 2023 5.0 I have had the pleasure of working with truly dedicated account managers over the past 9 years. When Body Glove started with FareHarbor booking software options were not as plentiful as they are today. We have seen other options and for our needs they just do not measure up to FareHarbor's high standards of excellent service. Pros Body Glove Cruises moved to FareHarbor in 2014. Their responsive, helpful, intuitive stance on customer service has always been a welcome part of the excellent service that they provide. Cons Nothing comes to mind that I do not like about FareHarbor. Review Source MM Mindy M. Founder Recreational Facilities and Services Used the software for: Less than 6 months ### "Quick, effective and supported" July 17, 2020 5.0 I've found the customer service to be amazing. I've interacted with two people \[SENSITIVE CONTENT HIDDEN\] who are professional, knowledgeable and get the job done. I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong. The set u and training went smoothly and I'm in business!! Pros It seems as if all of the possible customer scenarios have been thought out. Everything is customizable on the backend and looks really user friendly on both the back end dashboard and the front end user interface. Cons I don't have enough time using the software to be able to identify anything that I don't like. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing FareHarbor The robustness of the booking engine can't be compared. FareHarbor has built a solid and complete product. I was overwhelmed and frustrated as I tried to DIY it on Eventbrite and SquareSpace. No need to struggle - FareHarbor did the initial set up which saved me countless hours of watching how to videos and figuring out all of the settings. I've had initial training and know that I can ask for 24/7 customer service support as I use and become proficient with the platform. I am amazed that there wasn't an up front set up fee and think that the terms are very fair. I couldn't get credit card processing through Stripe cheaper anywhere else. FareHarbor's plugin to my website immediately give it credibility and builds trust for customers. This is critical because my business is a start-up and the brand is as of yet unknown. I'm so grateful to have found FareHarbor. Review Source Response from FareHarbor Holdings July 28, 2020 Hi Mindy - Thank you for taking the time to write this review! We are glad to hear you had a smooth transition and your positive experience with our team! FareHarbor was designed for tours and activities and we are thrilled to know you are taking advantage of our software's robust features and functionalities. We look forward to growing this partnership! If you have any questions, our amazing Support team is available 24/7! DB Daeus B. President Farming Used the software for: 2+ years ### "Great Booking Software " November 19, 2023 5.0 Great! Highly recommend any tour or business needing reservations/ticketing to integrate FareHarbor. Pros Customer service is amazing, they're kind, quick and smart. Usually able to help and solve your problems within 24-36 hours. Cons Some of the booking restrictions get funky on some of our items. Maybe some more resources and explanation on how to use resources. Review Source Response from FareHarbor Holdings November 22, 2023 Hello Daeus! Thank you so much for the review and feedback. When in doubt of how to use a feature, please take a look at Compass or our Help Center for instructions and insight on how to work the Dashboard on your own. Douglas A. Assistant Computer & Network Security Used the software for: 1-2 years ### "Réservation en ligne " September 8, 2023 5.0 Pros C'est un logiciel bien conçu pour les sites de réservation Très rapide et très fiable dans l'utilisationPermet d'économiser de l'argent et de temps en plus Franchement je le conseille vivementÇa va facilite vos mouvements et vos agendas Cons J'aimerais avoir plus d'idées ça ne suffit pasEt aussi il doit avoir des moyens plus stricte pour certifier que l'on ne soit pas fraudé Review Source JR José R. Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Perfect API for your daily work" March 20, 2023 5.0 We have a small company is Fareharbor covers all our needs. Pros What I like most is the way I can manage times and dates at bookings (blocking, availability, etc). Cons Nothing at the moment. When we are not able to solve something we ask Fareharbor for help Reason for choosing FareHarbor At the begining I didn´t trust in anyone and I didn´t want to pay any money. When I saw what Fareharbor was able to do, I decide to work with it. Review Source AR Alison R. Owner/Operator Recreational Facilities and Services Used the software for: 6-12 months ### "The best customer service and user interface!!" July 2, 2021 5.0 It’s been amazing. FareHarbor is what a company should be. We couldn’t be more pleased! Pros It’s easy to navigate, full of features, and the customer support is AMAZING. Cons I can’t think of anything I don’t like. I wish there was an option to suggest additional products to add to their reservation. Reason for choosing FareHarbor I didn’t find anything comparable. I called companies in my industry in other trading areas, and this is who they all recommended. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) We needed an incredibly reliable and easy-to-use system that integrated bookings and payments that customers could easily use online. Review Source Response from FareHarbor Holdings July 19, 2021 So happy to hear your experience with FareHarbor has been so positive! We are excited to continue working with you and your team :) ED Eduke D. Founder Entertainment Used the software for: 2+ years ### "Fare Harbor helped us to go Viral in no time" October 2, 2019 5.0 We started the boat company and we were looking for a ticket partner. Luckily Fare Harbor found us and reached out to us, we never heard from them but we decided to give it a go. It was a success straight away because we had no worries about selling the tickets online. They made a awesome website. Besides that, they gave good advice and were always very kind and helpful. I'm sure Fare Harbor has great potential to because huge and how these guys are going I believe this is already a big success but they will go bigger and bigger. Pros Fare Harbor is a great company, fair people, 24/7 customer service, very polite always and a good system. We are very happy with Fare Harbor as a partner. They made a great website so we could focus on our speciality: Boat tours. Fare harbor helped us with good advice and now adays they even have Dutchies which helps a lot. We are expanding with Fare Harbor. Cons The Software is big and endless. Some things are not easy to find out. Reason for choosing FareHarbor They come from the USA and they seemed to offer a good product. They were kind, fast and professional. Also, they didn't had start up costs, it was an offer that was hard to refuse. If it didn't work out, it wouldn't cost us much expact some time. Time was very spare but the feeling was right and it turned out to be right. Review Source Response from FareHarbor Holdings November 4, 2019 Hi Eduke, Thanks so much for taking the time to respond. We value your partnership and are happy to hear your positive feedback on our software and the amazing team behind it. We look forward to sharing many more years of success! BN Belinda N. General Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Game changing softwear " March 21, 2023 5.0 Excellent. This is one of the very best companies I have ever worked with. Very highly recommended. Pros Easy to use. Fantastic customer service. Increased our bookings and reduced our admin time enormously. Cons They have rebuilt our website which is great and includes lots of best practice insight from our industry. Sometimes updates aren't seamless between the main part of FareHarbor and the Web team. This is a minor irritation and I still rate them highly. They don't currently offer an integrated Cookie solution but I believe they're working on developing one. Reason for choosing FareHarbor They made it so easy for us. Totally understood our issue. Nothing was a drama. The most fantastic and efficient on-boarding process. They really added value to our business and continue to do so. You really feel that they want you to succeeed. Review Source PM P.T. M. Magician Entertainment Used the software for: 6-12 months ### "Stellar Service!" February 10, 2021 5.0 My overall experience with FareHarbor has been wonderful. The staff has been proactive in anticipating my needs. They were welcoming, helpful, and cooperative. Pros I have used many ticketing services over the years. All of them have had their benefits, but there was always a few things I wanted to change. FareHarbor is the best of all worlds. The interface is very manageable for first time users. The customer service, and support staff have been exceptional. I have easy access to my dashboard at all times, be it on my desktop or my mobile device. Implementing FareHarbor was one of the best choices I have made for my business. I highly recommend this service. Cons I don't have any cons to report. So far my experience has been very positive. Review Source Response from FareHarbor Holdings February 12, 2021 P.T - Wow, thank you for taking the time to share this review! We are absolutely thrilled to hear how wonderful your experience has been with FareHarbor and will continue to build off that! We are committed to your business growth and are actively creating more content and materials to help you and all our clients navigate through this COVID landscape. Be sure to check out FareHarbor Compass for any Marketing tips along with our Help Center for any questions on the Dashboard. As always, our 24/7 Customer Support team is standing by and ready to take your call or email! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.