# Waste Logics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Waste Logics the right Order Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135137/Waste-Logics/reviews --- Waste Logics 4.6 (20) [View alternatives](https://www.capterra.com/p/135137/Waste-Logics/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Waste Logics Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews GS Georgia S Head of Customer ExperienceEnvironmental Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The design of Waste Logics is clean and intuitive, making it easy for the team to navigate and utilize the various features.“ July 1, 2024 DC David C ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “The software is not intuitive which makes things difficult for some users.“ July 14, 2020 DG Daryl G Sale DirectorRenewables & Environment, 2 - 10 employeesUsed the software for: 6-12 months. “The overall usability of this software is amazing, having worked in the industry for many years i know much larger companies that could benefit by changing to this platform.“ July 14, 2020 DG Daryl G Sale DirectorRenewables & Environment, 2 - 10 employeesUsed the software for: 6-12 months. “As a start up i really couldn't have asked for a better provider by way of system and support team.“ July 14, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jon P. Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "DP Skip Hire - user friendly and easy to use " March 8, 2019 5.0 The software has been a huge help in our growth as a business and to be honest I don’t know what we would do without it. As a company with over 25yrs experience I would highly recommend Waste Logics to any other skip company. It covers all aspects of the job and more. Great back up service. Keep up the good work guys! Pros User friendly, plenty of different reports and great back up service. Cons Some modules that could be free of charge Review Source Response from Waste Logics Software June 24, 2020 Jon, We really appreciate you stopping by to leave us such positive feedback! It has been a pleasure to assist you and your business in growth over the years and we look forward to many more! Thank you, - Waste Logics TA Tim A. Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Waste Logics Review" September 2, 2024 5.0 Our experience has been great. As previously mentioned, the support team have been nothing but great and highly knowledgeable about the product. Pros Firstly, the product works exactly as it should. Secondly, the team behind Waste Logics have been nothing but excellent. From discussions around the product to implementation, I couldn't be happier. Cons So far, we can't find any negatives, especially when compared to the previous software that we using. Switched from [Access Weighsoft](https://www.capterra.com/p/239652/Isys-Weighsoft/) Weighsoft are terrible. Since their takeover the product and customer support have fallen off a cliff. Review Source CC Chris C. Accounts manager Environmental Services Used the software for: 1-2 years ### "Not as flexible a system as when sold to us." July 14, 2020 3.0 Its supposed to be quicker but you have to go around the houses to even put on a new job or new note. If you could just go into the one screen and fill out the form and not have to back and forward with things it would be much simpler and time saving. It does have its good points on straight forward deliveries but as for the rest its is frustrating to say the least.There is no manipulation with invoices as to when and what invoice things get charged on so again frustrating and cannot be used with our former system which our customers are familiar with so payments are not held up. Pros You can see what bins are out and where, at more or less a glance.The weekly stats are helpful. Cons Not a lot of point to this review when its an answer question review as most of the questions that are relevant are not here to answer. Even if they were here to answer, there's not a lot of point because nothing seems to get sorted. We have waited over a year to get an issue that we were promised when we first took out the system, but still nothing on the horizon to sort this. excuses are - we have taken on other customers that need to be sorted first - don't worry about the ones you already have! Last August we were apparently at the top of the list (an email to inform us of this) but still not anything done! Invoices cannot be in the format that we require so it would mean 10 page invoices being sent for some customers, not a good thing to get them paid on time! Review Source RH Rebecca H. Depot Manager Building Materials Used the software for: Less than 6 months ### "Wish we got it sooner " July 2, 2024 5.0 Overall experience is great, the team are fantastic really helpful and being a cloud based system is really good Pros 2.How easy it is to use, the fact that the jobs are on a rolling its really easy to type the job in, see the skip and just click exchange or collect etc. 3.The dashboard! I love being able to see the graphs and charts in one easy straightforward place- the end of month figures and sales etc were so easy to do last month! 4.The fact it auto emails everyone everything- no one is chasing for tickets etc 5.The ability to now be paper free Cons You can't search by address in job book, you get emailed a copy of every ticket you sign off which is a bit annoying Switched from [Skipso](https://www.capterra.com/p/146832/SkipsoLabs/) It was designed for metal not waste, Didnt do a lot of what we needed it to do Review Source Response from Waste Logics Software July 9, 2024 Thank you for your fantastic feedback! We're thrilled to hear that you find Waste Logics easy to use and beneficial for your operations. It's great to know that features like the rolling job entry, dashboard, and automation have made a positive impact. We appreciate your suggestion about the address search in the job book and the feedback on ticket emails; we're always looking for ways to improve. We're glad our cloud-based system and dedicated team have met your expectations. Thank you for choosing Waste Logics and for your valuable insights! AD Adrian D. MD Environmental Services Used the software for: 2+ years ### "waste logic" July 9, 2020 4.0 better response time now but when we need something developing it needs to go into suggestions and if more users want it then it gets further up the list towards development. if we want something done we need it done asap so would be happy to pay. Pros ease of use on weighbridge and operational transport. Cons reporting could be better with a better report writing function. Mapping system is not to good. Alternatives considered [RECY](https://www.capterra.com/p/139996/RECY/)[AMCS](https://www.capterra.com/p/81310/AMCS/) Reason for choosing Waste Logics cost and the thought we could help with development the way we wanted it to be developed. Review Source Response from Waste Logics Software July 10, 2020 Hi Adrian, Thank you for your review. It's great to hear you find the weighbridge and operational transport aspects easy to use on the system. We have contacted you via email regarding the maps, as we do have this feature but you aren't currently utilising it, so we can get some training set up for that. Similarly with the reports, you have our BI reporting tool but it isn't in use from what I can see. We can certainly assist on getting you started with those features. Speak soon - Waste Logics GS Georgia S. Head of Customer Experience Environmental Services Used the software for: Less than 6 months ### "Circulai Review" July 1, 2024 5.0 Our overall experience with Waste Logics has been extremely positive. It is an invaluable tool that has exceeded our expectations in every way. Right from the first session, through to our continuous training it has been nothing but fantastic. I would definitely recommend this system. Pros The design of Waste Logics is clean and intuitive, making it easy for the team to navigate and utilize the various features. I particularly like how the system prompts you if you have forgotten to do something. What sets Waste Logics apart is its commitment to continuous improvement. They have made us aware of any new updates / functions. They also have listened to any suggestions we have had. The customer support provided by Paula has been top-notch. She is responsive, knowledgeable and always ready to assist with any queries or issues we encounter. A true asset to the Waste Logics team! Cons There isn't much we didn't like, we've made some suggestions about particular functions to obtain information quicker, but other than that it's a great system. Review Source Response from Waste Logics Software July 9, 2024 Thank you for your positive feedback! We're delighted to hear that you find Waste Logics clean, intuitive, and supportive of your team's needs. It's great to know the system's prompts and continuous updates have been beneficial. We're especially pleased to hear about your excellent experience with Paula; she truly is an asset to our team. Your suggestions for improvements are invaluable, and we always strive to enhance our functionality based on client feedback. Thank you for recommending us! LT Lee T. Operations Manager Environmental Services Used the software for: Less than 6 months ### "Waste Logics has been designed by people who have worked in the industry, know the challenges we face and are constantly looking to improve" May 1, 2024 5.0 Pros Waste Logics has reduced admin costs significantly since inception. Fruitless / time consuming tasks involving physical paperwork, address lookup, data backup, job / price lookup have largely disappeared, leaving our team with more valuable time to focus on Customer Satisfaction. Waste Logics has reduced transport costs. Drivers no longer wait for a physical board at our transport desk or spend time looking for the best entry point to our customers sites. The software has an advanced mapping feature for entry, bin location and exit, resulting in less calls to our office regarding access and less time wasted waiting for jobs to be correctly assigned to them. Customer Setup, Job Creation, Job Allocation & Planning, Additional Charges/Changes, Load Inspection, Customer Pricing and Invoicing are streamlined and effortless. I can vouch for the fact that Waste Logics has been designed by people like me who have worked in the industry for some time, whom know the challenges we face and are constantly looking to improve as the goalposts in the industry continue to move. The setup / onboarding process is thorough & straightforward. Support is provided every step of the way, through to the efficient use of the software many weeks after going live. The team are friendly, helpful, keen & listen carefully. Cons Review Source Response from Waste Logics Software July 9, 2024 Thank you for your review! We're thrilled to hear that Waste Logics has significantly reduced your admin and transport costs while streamlining various operations. Our goal has always been to design solutions that address the real challenges faced by industry professionals, and your feedback reinforces our mission. Our dedicated support and continuous improvements are driven by feedback like yours. Thank you for choosing Waste Logics! ML Melissa L. Quality Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A good system but nobodies perfect" July 7, 2020 4.0 The system in principal is a wonderful thing. It saves time and allows a much easier picture of what is going on. There are a couple of things which we have found don't suit the way we run but we can work round them. The main bug bear is the time it has taken to get the transfer notes sorted. Pros It is great for being able to allocate drivers jobs and see weights and times rather than having to use a paper diary and waiting for drivers to return to site. Pictures on site tied to the order are very helpful as we have proof of bins being delivered and what waste has been placed in them before collection. Cons There is no function to change jobs from new to wait and loads which can be annoying. We also find that sometimes we are doing things twice to be able to get yard trade orders on the system. There is also no way for the system to stop you placing the same address in twice. Review Source Response from Waste Logics Software July 10, 2020 Hi Melissa, It's great to hear you find allocating orders easy with the electronic aspect of this, including the ability to take photos and report issues. The feature you mentioned for changing the skip order type has been in development recently, so keep an eye out for it! I have emailed you also regarding adding yard trade orders twice, as that shouldn't be the case so we can get to the bottom of that. Regarding the electronic consignment notes we have been working on lots of exciting features but it is in the pipeline as advised. We have hired more developers and can only implement so many big feature changes at once. This is now in development though and we luckily have 2 Haz waste experts guiding us to ensure our interpretation of the requirements are correct and flexible enough for all types of haz waste. We will touch base with you via email to confirm this too. Thanks again - Waste Logics JC James C. Waste Operations Manager Utilities Used the software for: 2+ years ### "A Powerful Player" July 2, 2020 5.0 Great. i have used 5 other systems and this is by far the best. other systems include, waste metrics, Gatehouse, Racy, avery systems and FCC's own in house system Gladys. this one is by far the best with the most features. still loads more that can be added also Pros Its user friendly. it looks good and is generally well laid out. i believe that makes a big difference when you are expecting a lot of people to use the software. it must make their job easier. or else they will avoid using it. the old drivers app on the old tablets were glitchy. people were nervous. since further development people wanted to move to using the driver app. a lot of thoughthas been put in to the UI and it shows Cons it takes a long time lto learn all of the different features. although the training info is good a beginners guide would have helped me in the early days. not sure if they provide this now Review Source Response from Waste Logics Software July 6, 2020 Thank you for your great feedback Jim! It's amazing to hear that it has made such a difference to yourselves especially with lots of users. Our mobile tech team will be pleased to hear their hard work on the UI has paid off too. We certainly do have lots of training resources now such as training videos right from the basics through to advanced, written documents and of course our support team are on hand 24/7. Thanks again! - Waste Logics SH Stephen H. Waste Co-Ordinator Facilities Services Used the software for: 6-12 months ### "The Floorbrite Group " July 3, 2020 5.0 Previously we had been send individual sales orders to accounts for each service that had take place. This mean hundreds or sales orders a month, with plenty of checking on prices. With Waste Logics, all information is recorded and services are now requested and invoice with a few clicks. Pros As a relatively new venture for the Floorbrite Group, waste management is a complicated service to provide, with the help of the waste logics software, the day to day jobs have become less time consuming due to all information being recorded in one place. The ease of exporting invoice data and transferring them to our current account software is also a great benefit. Cons Having only used the software for 5 months, we are still finding our feet with the system. Currently no issues with Waste Logics, this isnt as previously we didnt have a system in place at all. Slight concern is the amount of information that appears on the invoices. Though i am sure if i highlighted this to Waste Logics, it would be rectified. Review Source Response from Waste Logics Software July 6, 2020 Thank you so much for your glowing review Stephen, it is great to hear we have helped save you time through using Waste Logics! Our CS team will touch base with you today to see if another of our invoice templates suits your needs better as we can certainly assist with that. Thanks again - Waste Logics LK Lisa K. Office Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Waste Logics " March 22, 2019 5.0 We have been using Waste Logics since 2012 and consider it to be an integral part of our business. Waste Logics is easy to use, is regularly updated with new features and offers different packages that means you can adapt your system to suit the needs of your business. We would highly recommend Waste Logics to anyone considering a software package for their Waste Management business. Pros The software covers all features of our business and does everything we need it to Cons The invoices could be a bit clearer and a bit more customer friendly Review Source Response from Waste Logics Software June 24, 2020 Hi Lisa Thanks so much for your kind words and great feedback on Waste Logics. We love that you find it easy to use and would recommend us to the industry! - Waste Logics CC Chris C. SALES MANAGER Renewables & Environment Used the software for: 2+ years ### "INTEGRAL SYSTEM" July 7, 2020 4.0 CANT FAULT IT, GOOD SUPPORT IF REQUIRED. IT IS AN INTEGRAL TOOL IN OUR DAY TO DAY BUSINESS REQUIREMENTS. Pros THE INTERFACE IS NOT CLUTTERED, AND EASY TO NAVIGATE Cons I HAVENT FOUND AN OPTION OF RUNNING AN INDIVIDUAL SITE REPORT, AND A COMPARISON REPORT Review Source Response from Waste Logics Software July 10, 2020 Hi Chris! Thank you for taking time out to review Waste Logics. It's great to hear you find the interface easy to navigate and that we are an integral part of your day to day business. I wanted to touch on the report cons you mentioned. I have emailed you to double check which report you are trying to run so I can recommend the best report for you as we have lots that you can run broken down by site or per individual site. Speak soon - Waste Logics DC David C. Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Very functional but not intuitive." July 14, 2020 5.0 Pros Excellent functionality and a complete package for a waste business that needs a single software package to do everything and is scaleable. Cons The software is not intuitive which makes things difficult for some users. Review Source Response from Waste Logics Software July 15, 2020 Thank you for your review David. It's great to hear you find Waste Logics has excellent functionality and is a complete package for our clients. In terms of not finding the system intuitive. Is there something specific you had in mind so we can assist you on this? Perhaps there is a better way of working or something our product team can look at enhancing. I will drop you an email too so we can discuss further. Thanks again! - Waste Logics DB Dominique B. Compliance Director Renewables & Environment Used the software for: 2+ years ### "Waste Logics and the driver app" May 18, 2021 5.0 The waste logics driver App has helped us revolutionise the way we manage our business, we now have real time information which also feeds into a fantastic suite of reports that help us manage our operation all with added bonus of being fully electronic and user friendly. Pros The link of information between different sites and ability to view all information in a transparent manner. Cons I don't dislike anything about the software Review Source Response from Waste Logics Software May 25, 2021 Hi Dom, Thank you so much for your very kind words! It is great to hear how our paperless solutions have revolutionised your business. We have loved seeing Browns grow over the years - here's to many more! - Waste Logics SE Siobhan E. National BDM Environmental Services Used the software for: 6-12 months ### "Waste Logics" July 14, 2020 3.0 Overall it is functional however from a portal perspective it lacks bells and whistles Pros The software is easy to navigate. Waste Logics has the features the business needs and having all of these features in one central system is beneficial for the business Cons Waste logics portal lacks bells and whistles when it comes to the features and the dashboard when compared to other management systems I have used previously. Review Source Response from Waste Logics Software July 15, 2020 Hi Siobhan! Thank you for taking time out to review Waste Logics. It's great to hear you find our software easy to navigate and that it has all the features needed. Regarding the portal, are you referring to the external portal that your customers would use? Our dashboard has lots of useful aspects on it such as recycling and CO2 charts, seeing driver issues at a glance and any company news just to name a few. I just wanted to confirm what you found was missing. I will drop you an email too so we can discuss further. Thanks again, - Waste Logics DG Daryl G. Sale Director Renewables & Environment Used the software for: 6-12 months ### "The Waste Brokerage Company & Waste Logics" July 14, 2020 5.0 As a start up i really couldn't have asked for a better provider by way of system and support team. Without you guys, especially \[SENSITIVE CONTENT HIDDEN\] who was a star when setting up, this would have been a lot harder as the system does everything from sale to invoice. Pros The overall usability of this software is amazing, having worked in the industry for many years i know much larger companies that could benefit by changing to this platform. Cons As yet i have not found anything i dislike entirely. It would be great to have price recognition within suppliers for skip sizes and waste types. Review Source Response from Waste Logics Software July 15, 2020 Hi Daryl Great to hear from you and thank you so much for your kind review! It is so lovely to hear that you feel this way about Waste Logics and that you love the overall usability. Thank you for the special mention of Holly and her team too - we really appreciate it Thanks again - Waste Logics PM Paul M. Commercial Manager Construction Used the software for: 2+ years ### "Ease of use with WL" March 11, 2019 5.0 With the new updates we can now search and collate information much easier. Pros I've used various amounts of software systems like WL, this is a user friendly system with a great back up service. Cons Some reports can be difficult to obtain the correct information. Review Source Response from Waste Logics Software June 24, 2020 Hi Paul, Thank you for your great feedback! We are pleased to hear you are happy with our continual updates and find Waste Logics so easy to use. Thanks again, - Waste Logics mN matthew N. transport & admin Renewables & Environment Used the software for: 2+ years ### "very decent software" July 8, 2020 5.0 i havnt been using it long but now im used to it its a very good piece of software that has little to improve Pros it has alot of information on it and is very quick Cons it could have a few more tabs on to put things into Review Source Response from Waste Logics Software July 10, 2020 Thanks so much for your review Matthew! It's great to hear you are loving Waste Logics :) Let us know if you need any guidance moving forward - Waste Logics MB Maura B. General Manager Utilities Used the software for: 6-12 months ### "Great Software, excellent People" July 2, 2020 4.0 excellent Pros Owners have a good knowledge of the waste industry and the day to day problems, excellent at coming up with solutions to problems and incorporating fixes into software updates Cons Integration with existing business processes is good. initial set up and install was as expected, some teething problems but waste logic's support was excellent Reason for choosing Waste Logics Main reason was recommendation from existing user Review Source Response from Waste Logics Software July 6, 2020 Hi Maura, Thank you for your great feedback! We pride ourselves on the team having industry knowledge so we are pleased to hear this shines through. It's also great to hear you are settled in to the system since Go Live! - Waste Logics SD Suk D. Head of Business Development Environmental Services Used the software for: Less than 6 months ### "End to End Solution" March 17, 2021 5.0 Pros Easy of use and implementation. Great support and on going development Cons Need the option to attached documents to WTNs. Review Source Response from Waste Logics Software March 23, 2021 Thank you so much for your kind words Suk, it's great to be in partnership with you! I have passed your WTN comment on to our Product team also. - Waste Logics Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.