--- title: "Agile CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Agile CRM the right CRM solution for you? Explore 526 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135148/Agile-CRM/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Agile CRM 4.1 (526) [View alternatives](https://www.capterra.com/p/135148/Agile-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Agile CRM Ease of use 4.0 Customer Service 4.0 ## Pros and Cons in Reviews MS Muadzam S Area ManagerRestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform.“ November 19, 2025 FK Farman K Software DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when relying on the platform for everyday sales and support.“ November 27, 2025 MS Muadzam S Area ManagerRestaurants, 201 - 500 employeesUsed the software for: More than 2 years. “Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier.“ November 19, 2025 DS D S otherHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g., Campaigns, Emails, Tracking, etc. “ January 24, 2024 AM Alfiya ashfaque M Software Engineer - QAComputer & Network Security, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering team, mostly we use it for collaboration amongst team members for our daily tasks and discuss progress.“ January 28, 2025 Ana Paula E Environmental ConsultantEnvironmental Services, 2 - 10 employeesUsed the software for: I used a free trial. “It also lacks some functions such as project management, something that certain competencies do have.“ November 15, 2023 FK Farman K Software DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools.“ November 27, 2025 MB Michael B FounderFinancial Services, Self-employedUsed the software for: 1-2 years. “Such a good price for great features and a good UI. But some glitches prevent me from using it any longer.“ February 7, 2024 ## Showing most helpful reviews Showing 1-25 of 526 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roni C. Communications Manager Construction Used the software for: 6-12 months ### "AgileCRM automates digital marketing for us" September 6, 2023 5.0 Agile CRM is the most important program within our company. We use it for the purpose of preserving our customer and prospect databases, managing email rounds, tracking contracts, reporting and a bit of marketing automation. We will often bring people in for a short period of time to use the system, especially if they are in a project management position. The mobile app, which has just been released, is excellent and offers almost all the fundamental features of the web version. Pros Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them. Cons At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects. Review Source ZM Zandrich M. CMO/COO Information Technology and Services Used the software for: 2+ years ### "Agile - More than just CRM" May 17, 2022 5.0 With an enormous set of automated tools and processes, using Agile has become absolutely essential to our operation. Potential sales are monitored along with KPIs and success rates. Another aspect I personally appreciate is that dashboards are modular/extendible, allowing me a complete overview of everything that matters to my work at a glance. Pros Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile. Cons Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to use. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reason for choosing Agile CRM Agile CRM was somewhat cheaper at the lower price point for SMBs, and offered greater functionality. Review Source AH An H. Client Relationship Management Marketing and Advertising Used the software for: Less than 6 months ### "Virtual Quality Account, Ease of use" August 27, 2021 3.0 Simple using for only recorded and track deal is fine. If you expect to know in depth as Report, Forecast in Details, Customization as your needs this not a best choices. Pros AgileCRM offer the Score Lead and Star-Rank for People and Company, help you to priority your time to spend on account and feedback to marketing team on their campaign lead. Deal board offer 3 view as complex/tight/wide depend on what you want to see the distances of each stage. Product is offered, include discount too, save your time. People in Company show as table you could choose column and see information you want with scroll to right Cons Default size of column, if you choose much column system narrow size default column as Name it make user hard to recognize account with just few word. Report for only for enterprises plan if below you only offered Weekly Report. Deal Widget shown only line chart, piece chart for forecast revenue/ quantity of deals, cant click to see details Alternatives considered [Salesmate](https://www.capterra.com/p/156234/Salesmate/)[Capsule](https://www.capterra.com/p/124041/Capsule/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Agile CRM They have the same layout as Three column page and better in report, forecast and customization for your need with your unique business and help your sales team. Review Source MB Michael B. Founder Financial Services Used the software for: 1-2 years ### "Agile CRM - Lots of features, mediocre execution" February 7, 2024 4.0 I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer. Pros Great features for the price. Nice User Interface. Intuitive. Cons Email marketing bounces back and other email challenges never really got resolved. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Agile CRM I chose it fo price and better features. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) To get more features at a lower price point. Review Source JM Joshua M. Owner Management Consulting Used the software for: 6-12 months ### "Good little CRM for a great price " April 4, 2021 4.0 Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship. Pros Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't. Cons It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Hubspot was much more money for similar features Review Source TG Tom G. Managing Director Retail Used the software for: 2+ years ### "Good CRM but with some major ongoing bugs that they will not resolve" November 30, 2020 3.0 I have been using since 2008 - connecting JSON nodes to read data directly from Google sheets. I know more about Agile then most of their own staff. I have brought this exact issue many times.... and no change. So beware of this company, and the stupid bugs they refuse to fix. Pros Emails are cheap to send -- JSON node is very powerful allowing high levels of integration and automation. Cons Bug when trying to "copy" a campaign. It just gets stuck after adding the word "copy" to the start of the campaign name, and a pop up saving "saved" does not show. If you don't realise you did not see the popup, then you then think it has made the copy.... but you are still working in the old campaign. Many times this has lead us to overwrite our original campaign. Right now, I simply need to copy the campaign so send another our email for Black Friday. After 30min trying everything, including restarting my computer. I still have this bug and cannot complete a very simple task --- which now is proving very costly. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Agile CRM Hubspot is very expensive, and most thing you can do in Agile -- and Agile is "agile", if you know how to use the tools they have like the JSON nodes. Review Source Response from Agile CRM December 18, 2020 Hi Tom, We are really sad that you had a bad experience with Agile CRM. We have always been a customer focused company and constantly endeavor to deliver the best services. Our product team also focuses on regularly rolling out more advanced and robust features. However, in this process, there remains certain features which are more complex to operate or have a bigger learning path. I recommend you to contact our customer success team for a personalized training so that you can get a better understanding on how to use them more efficiently. Thank you DC Divaldo C. CEO Consumer Services Used the software for: 2+ years ### "Fantastic CRM system" January 11, 2023 5.0 I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation was ready, there was a lot of engagement with customers and they felt special. Pros Agile CRM was one of the most important tools for managing my business, excellent for capturing leads, automating and controlling all activities. What I loved most was email automation. Cons Recently they launched another tool and they stopped paying so much attention to this tool, also over the years I tirelessly requested the addition of more currencies which was not done. Switched from [Netskope One Platform](https://www.capterra.com/p/130671/Insightly/)[Odoo](https://www.capterra.com/p/135618/Odoo/) Agile CRM in my view seemed simpler to use and with many good features. Review Source VR Verified Reviewer Digital Marketing Executive Information Technology and Services Used the software for: 1-2 years ### "Agile CRM Review" July 25, 2019 4.0 Overall, I'd say I've had a pretty satisfying experience with the product, nothing out of the world, but gets the job done. Pros \- Contacts import and export is very simple - Calendar and other time management tools are pretty neat - Great integration across multiple marketing tools - Social media and email campaign management is a great add - Detailed report-generation. Cons \- Organisation of different compartments within the tool can be a bit difficult - Rich feature-set leads to a challenging learning curve to go over. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Agile CRM Had the right feature-set and price balance for us at the time. Review Source VR Verified Reviewer Marketing Coordinator Computer Software Used the software for: Less than 6 months ### "stop overpaying for other CRM systems" July 16, 2019 5.0 We use Agile CRM to manage leads that come in from our website or other sources, and manage the deals/prospects further down the funnel. Pros Agile is an extremely cost effective CRM system that provides us with practically everything we need, at a fraction of the cost compared to some other big brand name CRM providers. The interface is intuitive, overall an easy product to use. Cons So far we have no major issues with Agile. We moved off HubSpot to Agile, so we had to find a new platform to host our website on since Agile doesn't do that, but finding a new host plus Agile is still significantly more cost effective than just using HubSpot. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Felt like we were overpaying for HubSpot. Agile's pricing better fits our business size and model. Review Source VR Verified Reviewer Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Intuitive for the most part" August 30, 2019 5.0 I love it so far. Also because it integrates with many of the tools i use. Pros I've been using this tool for a short while now and it's growing on me. It's very intuitive and easy to use. I feel this crm combines the offline and online world perfectly, providing options to track online sales as well as face to face, without overcomplicating things. Cons Although intuitive, I still feel the user interface could be improved to make it even easier to use, I sometimes find myself searching for the next step. A bit of gamification would help. Reason for choosing Agile CRM Integration and both offline and online Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Hubspot deels heavy and I can never find the next step Review Source AaM Alfiya ashfaque M. Software Engineer - QA Computer & Network Security Used the software for: 1-2 years ### "Year long experience in Agile CRM - an engineer’s perspective" January 28, 2025 4.0 I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering team, mostly we use it for collaboration amongst team members for our daily tasks and discuss progress. It comes with a provision to monitor backlog tasks and prioritise them accordingly. We use its tagging feature to analyse the higher priority items and pick them in future sprints. Overall a good tool Pros I like the analytical reporting feature of Agile CRM. It helps me monitor time spent on tasks, milestones achieved. This is very helpful in sprint planning and demonstrating progress to stakeholders. It is a useful tool for collaboration in an agile setting. It also comes with integration with other tools we use like Jira and Github, so automatically updates made here are synced with other integrated tools. This is very helpful and saves time Cons The UI of agile crm has scope of improvement. Sometimes it becomes slow due to larger backlogs, hence collaboration is difficult. The costing is slightly higher based on features offered. The learning time is relatively higher for a newbie Review Source mohammadd S. Hr Food Production Used the software for: 6-12 months ### "Cost-efficient and top-performing CRM software" May 9, 2023 5.0 I had a good time working with agile crm For my email marketing and tracking and helped me in my business Pros A powerful and all-encompassing CRM tool, Agile CRM assists businesses of all sizes in streamlining their operations and augmenting customer satisfaction. With a broad array of features and functionalities, it simplifies contact management, lead tracking, marketing automation, and customer data analysis. Furthermore, it's user-friendly and offers excellent customer service Cons Agile CRM currently offers support for six languages, but expanding the tool to include more languages would be a valuable addition Alternatives considered [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Reason for choosing Agile CRM I found agile more suitable for my business Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Expensive and not a all in one software Review Source Erik R. Co-Owner + Videographer Used the software for: 1-2 years ### "Agile CRM is a Great First Step into the CRM World" April 17, 2018 5.0 Pros I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing. Cons There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game. Review Source DR Daniel R. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Shoddy CRM backed by terrible support" November 2, 2019 2.0 Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude. Pros The automation/workflow builder seemed to work Cons I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence. What I found was that AgileCRM is a buggy CRM that is not suitable for business users. Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan), every email you sent through the CRM will have "Send with Agile", or something similar, in the footer. This reeks of extortion and this hidden cost instantly turned me off continuing with my evaluation. In addition, the India-based support team is incompetent. Everything is "no problem, I understand your concern" and nothing actually gets resolved. I wasn't able to add several professional SMTP servers and the team didn't even seem capable of understanding why that was happening (hint: your SMTP editor should accept usernames even when they are not formatted as email addresses). My advice to any business user: stay well clear. Reason for choosing Agile CRM It seemed like an affordable option for a single-user CRM (my use-case) that needed a basic workflow/automation builder. But the support and functionality isn't there. Review Source Response from Agile CRM November 26, 2019 Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking features. We have standard SMTP functionalities to support and accommodate all users. At this point, we're afraid we do not offer customized configuration. However, we have already raised this request internally and our engineering team is working on it. You can contact our Support team for more info. At Agile, we believe in transparent billings, while canceling your Agile CRM subscription, we provide a period of 2 months to confirm your cancellation and preserve data. This is also helpful for users if they want to temporarily pause their accounts and billing too. However, you can get in VR Verified Reviewer US IT Recruiter Information Technology and Services Used the software for: 6-12 months ### "Top-notch and cost-effective CRM software" May 16, 2023 5.0 Pros Agile CRM stands out as an affordable and user-friendly customer relationship management (CRM) solution that offers a wide range of powerful features for effectively managing customer relationships. The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional. Based on my personal experience, this CRM has surpassed my expectations and delivered a consistently positive and satisfactory experience. Cons Up to this point, the platform has been exceptional, and I haven't come across any problems Review Source Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR Program Development Used the software for: 1-2 years ### "Easy to use and integrate" February 26, 2023 5.0 I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads. It is easy to use and has a lot of features that make it a great choice for small businesses. Pros Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer relationships. Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it an ideal choice for streamlining workflow and maximizing customer interactions. Additionally, its reporting feature allows me to track customer relationships and sales performances, which is invaluable to any business. Cons One of the main drawbacks of Agile CRM is its limited customization options. The software is designed to be used in a specific way, and customizing it to fit your business requirements can be a challenge. Review Source David F. Managing Partner Media Production Used the software for: 6-12 months ### "The CRM that packs a punch and delivers the lead every time deserves some of the spotlight. " March 31, 2018 5.0 Pros Agile is a diamond in the rough so to speak. It feels like the tech world is a giant popularity contest and the few formed a club and left some of the better players out. Agile may not be listed alongside the trendy inner circle but good for them they stand in a place of their own and the customer is made better for it. When I found Agile I was enticed by their Free plan- not trial but free plan with a good amount of flexibility for a startup to fully integrate the CRM for zero out of pocket. The product will scale with your growth and they have several paid levels so as you step up your monthly plan will step up with you and not kill your cash flow. I really appreciate the email automation and landing page builder inside the CRM. The landing page function is easy to use and makes quick customized landing pages. The other CRM systems are priced much higher and offer similar functionality to Agile and Agile is a fraction of the cost. Now, as with any CRM the learning curve may be high and indeed this was the case for my use of Agile. Cons Agile is not an easy product to just pick up and go. It will require some basic knowledge and a willingness to learn the program. The great news is that Agile offers webinar trainings and onboarding at no extra cost as well as they host a huge assortment of training modules and videos. Review Source Prudencia F. Technician in Energy and Thermal Engineering Research Used the software for: 2+ years ### "Easy to use" March 13, 2023 4.0 Pros It was easy to set up and I was able to customize it to my needs. It had a wide range of features, from lead management to customer service. I also liked how it had a built-in marketing automation feature, which made it easy to follow up with leads and customers. The customer service team was also very helpful when I had questions. Cons I haven't had any negative experiences with Agile CRM Review Source VR Verified Reviewer Senior Software Engineer Information Technology and Services Used the software for: 6-12 months ### "This CRM is exceptional and designed with user-friendliness in mind." May 3, 2023 5.0 Pros I highly recommend Agile CRM to any business seeking to improve their customer relationship management. The platform's user-friendly interface and intuitive navigation have made it effortless for me to stay organized and on top of my customer interactions. Moreover, the extensive range of features available is unmatched, and the ability to automate repetitive tasks has been a real game-changer. Overall, my experience with Agile CRM has helped me feel more in control and organized in managing my customer interactions, and I would strongly recommend it. Cons The addition of WooCommerce integrations like PrestaShop and Square Space would be highly desirable. With more options available, users would have greater flexibility in configuring their online stores. Review Source VR Verified Reviewer Directeur de la Relation Client Internet Used the software for: 6-12 months ### "Easy to use CRM for mid -range businesses" June 30, 2017 5.0 To run our e-commerce business, we had to choose between a best of breed CRM (sales centrics) and one covering every touchpoint of the customer journey. After considering and testing solutions like Salesforce, Prosperworks, we finally decided to go for Agile CRM, more likely to fit with our needs regarding the size of our business and the ability to configure by ourselves. After several month of use, we integrated Agile with our CMS (WordPress-Woocommerce), Twilio (telephony and SMS services) and Clickdesk (Video and Live Chat). We've contacted the support team twice, each time issues were efficiently solved. Templates for Marketing Campaigns are usefull and watching video tutorials is enough to set up and personnalize the solution by yourself. By the way, there is a lack of integration between our products database (in the CMS) and Agile CRM : importing contacts and deals is easy, but surprisingly we are unable to import products. Products have to be filled manually : it's time consuming. Beside products management, we strongly recommend Agile CRM for its easy-to-use features. Pros \- Many plugins available - Suport team easy to reach and comprehensive - Managing Marketing Campaigns with many templates and triggers - Sales funnel is natively designed using deals in Agile : allows you to track and forecast sales in a few clicks Cons \- Product Management to quote, complete deals or design reports must be improved Review Source HM Hanane M. Freelance Marketing and Advertising Used the software for: 6-12 months ### "Content management" January 29, 2024 4.0 A very wonderful experience and still like you Pros The application is easy to use and provides a range of great content management services and features . Cons I didn't find any cons in that it's a good application Review Source Evelina R. Used the software for: 1-2 years ### "Agile CRM delivered its promise and exceeded my expectations" July 13, 2017 5.0 Pros There are a lot of pros regarding Agile CRM. To name a few: easy to setup and use, great features for all departments (marketing, sales, accounting etc) and very agile (can adapt to your specific business needs extremely well). Although all the expected functionality is in Agile, there are a lot of integrations for specialized tasks which is very important for being able to have visually "one system". Being able to have the free plan for more than a month was very important as it requires a lot of time to check and select a CRM. Also the free plan provides all the functionality you need to test and learn the CRM. Great support and the price is really good! It saved me a lot of time, money and because of it, I provide more professional services and I'm able to scale much more quickly and have control over by business. Cons The support they provide could be improved. Representatives with higher expertise in Agile would be good as well as offering support during weekends. Review Source Olivier K. Consultant / Business developer Education Management Used the software for: 1-2 years ### "A very powerful and easy to use sales + marketing automation SaaS ! Just great !" July 11, 2017 5.0 Agile CRM provides a very powerful solution to both sales and marketing challenges. Everything is gathered in one place. Benefits are just glaring : time savings, accuracy in commercial and marketing processes. It brings the sales+marketing automation at a very affordable price. A very good solution to grow fast your business on focusing only on extra value tasks when needed. Pros A very powerful CRM with marketing automation mechanisms inside. Possibility to create email scenarios, to attribute points to actions done by leads to check the maturity before contacting them. Possibilities of action are really impressive (even in the free version). I really like the possibility to design the landing page within the solution and connect it to the website directly. You can create a whole scenario from social media to CRM attributing points to leads regarding the action they have performed. It's absolutely great. It's like having the power of a big sales team in the hand of one person. Review Source Pedro T. CEO Education Management Used the software for: 1-2 years ### "Not yet fully polished CRM and Marketing Automation system" May 9, 2021 3.0 Pros It's easy to start using and understand the basics, namely the automations, email marketing and sales segmentation. It offers a customer support area that can be used quite conveniently. Integrates quite well with Zapier and with that, with 1000's of other apps. Cons The whole service is not very polished, and lacks the visual attractiveness (eg email marketing). The landing pages option is quite rudimentary. But surely these are areas that with time and effort can be significantly improved. Review Source AL Amanda L. Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Great Little CRM But Not Geared For The Australian Market" April 14, 2021 4.0 The product itself is excellent. The organisation behind it not so. Pros This is a fantastic program that I've established successfully with three clients so far. I've found it excellent to use with ample support documents to set up and deploy without assistance. For the money, I think it's pretty good after assessing quite a number of alternatives. Cons This is a BIG con! If you are in Australia, prepare for repeat 4am phone calls from their sales team and agents who clearly do not understand timezones. Despite providing feedback on a number of occasions, it still continues on a weekly basis. I am gobsmacked that a global company with a product of this quality, can't get their timezone planner better organised. 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