# Page 15 | Agile CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Agile CRM the right CRM solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135148/Agile-CRM/reviews --- Agile CRM 4.1 (524) [View alternatives](https://www.capterra.com/p/135148/Agile-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of Agile CRM ## Showing most helpful reviews Showing 351-375 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine C. Communications Manager Design Used the software for: Less than 6 months ### "good software for someone who has no experience with CRM" January 10, 2020 4.0 \- tracking deals and pipelines - prioritising task Pros \- ease to use - good customer support - good layout - affordable - saving data from other sites or uploading is simple Cons \- all users have to be on the same subscription level - my team does not use most of the functions but I would still like them to look at the information Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Agile CRM price and ease of use Review Source QL Quincy L. Creative Director Marketing and Advertising Used the software for: Less than 6 months ### "Speedy, Robust, Easy to Use, Well Thought Out, Truly All-In-One solution!" June 13, 2017 5.0 Organized. I feel a huge relief by looking at my dashboard and seeing the flow of my business at work. I can instantly set Tasks and Reminders for myself so I don't let things accidentally fall through the cracks. I am able to completely give my company a face-lift with its ability to generate HTML emails and slick landing pages. Pros I don't have to pay for five billion different services in order to get up and running. This is one cohesive solution that has an extraordinarily cheap price tag. I can generate Landing Pages, HTML email templates, Forms, etc.. Has a built-in Help Desk/Ticketing system. It's just amazing how much they've put into this! Cons The biggest con is having to take the time to sit here and trying and figure out what I don't like about it... Because I love everything! It's worth taking a close consideration! Review Source DD Derek D. VP of Business Development Computer Software Used the software for: 6-12 months ### "Average CRM" December 11, 2017 4.0 Pros The price point is in line with most CRM budgets. With that low price point you get a lot of features and functionalities. Cons I was most disappointed with their customer support and marketing team. The support was of low quality. I did like how simple the user dashboard is, however, there are way too many ways to do things in the system and it can cause dysfunction amongst a sales team. Review Source JK Jacob K. Content and Social Media Marketer Internet Used the software for: 1-2 years ### "A feature rich CRM with an affordable pricing" November 16, 2017 5.0 Pros AgileCRM has all the features you would find in the top of the line customer relationship management tools including support for third party apps integration, API, campaign manager and a ready-made templates for emails. Cons The support is very bad and have had a lot of terrible experiences when things didn't go well. Another issue is the workflow, which isn't very intuitive and smooth. Review Source AM Andy M. Sales Executive Marketing and Advertising Used the software for: Less than 6 months ### "Looks beautiful, but only if it performed that way..." April 16, 2018 3.0 The organization is there, which is important, but the bugs on the features and widgets are needed to be updated. It can slow you down which will lead to frustration. When all the features do work, it's pretty efficient. Pros A great looking platform, it has your contacts organized well, has a lot of features to make calls and record them thoroughly. Cons Full of bugs. The CRM has plenty of features to choose from, clearly competing with Hubspot, but can't follow through. They are always glitching or having to be refreshed, for example, the Twilio feature. It is a basic CRM in my opinion but with lots of room for improvement. Review Source Response from Agile CRM June 6, 2018 Thanks for your feedback. Our product features are driven by the inputs given by our customers. If you could please write to our support team support@agilecrm.com, we will address the queries in detail. ED Elis D. Assistant International Trade and Development Used the software for: Less than 6 months ### "Logiciel de vente, de marketing et de services " October 15, 2023 4.0 Pros Facile à utiliser et l'intégration standard facilite la connexion Cons Impossibilité d'annuler les instructions Review Source Sveinbjörn S. Online Marketing Used the software for: Less than 6 months ### "Fantastic, easy, great setup, easy to integrate with other software and very good support team " May 16, 2017 5.0 Pros Agile is very easy to use, self explanatory and has great setup. It is easy ti integrate with other programs and works very well with clickfunnels and other marketing programs and sites I would easy recommend agile CRM for smaller businesses and thous just starting out in online business, they have great support team how are very willing to help with anything. If you are using clickfunnels or godaddy agile is very good to use with them and easy to integrate in to both platforms. Review Source GS Gabriel S. Analista de Testes Program Development Used the software for: I used a free trial ### "Avaliação AgileCRM" June 22, 2023 5.0 Melhor usabilidade. Pros Organização e acessibilidade, facilidade no segmento de possíveis clientes, comunicação eficiente, visibilidade de vendas. Cons Complexibilidade de entender algumas informações sem realizar a busca. Review Source CC Christophe C. CEO Used the software for: Less than 6 months ### "I am pretty satisfied by the migration from Vtiger to Agile." May 12, 2017 5.0 Time saving. Better and easy workflows. Pros 1/ Agile's look and feel. 2/ The way it manages contacts, companies and deals. It really changes my way of working, now goals are clear: just push contacts to deals and then push them further in the pipeline until the deal is won. 3/ I love the app because it really offers all the features available on my PC. It means that I am a true mobile worker now. 4/ Agile's integration with third parties (Gmail, Zapier, telephony). It really changes everything. 5/ The overall gain of time. i work faster and better. Cons I tried to contact support and I was proposed an appointment by Skype. I would really appreciate being able to contact by chat as it's possible with Vtiger support. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Great Product" June 5, 2017 5.0 Pros My sales staff tell me this is the #1 CRM they have used from previous companies and are very glad I insisted we all acquire it. Review Source Jose Asdrubal M. Sales/Marketing Team Computer Software Used the software for: 1-2 years ### "Useful task management system" August 16, 2019 4.0 Pros This app allows you to create/manage/complete tasks in a very efficient way. Cons It's some complicated at the beginning, since the way of finding/tracking tasks it's a little bit tricky. Review Source JFM Juan Felipe M. Programmer Computer Software Used the software for: 1-2 years ### "Great CRM" March 13, 2018 4.0 It is a software for small businesses in its free version, but it is an excellent application that allows you to manage your sales in a great way Pros Agile CRM is a great sales software, it includes many things like marketing and services in one place, it also has sales tracking, automation, contact management, web analysis and many other things, and besides that, an excellent interface and very clean Cons The free version is very limited and you will have to pay for better reports and features, like everything Review Source Hugues H. assistant Marketing and Advertising Used the software for: I used a free trial ### "logiciel de gestion" November 15, 2023 5.0 la sélection et la recommandation de ce logiciel . Pros la tâche tres rapide du logiciel agile crm , il assure la gestion des entreprises par mail . Cons la gestion des entreprises par mail et voir son rapport prix tres bon Review Source MG Michael G. Owner Used the software for: 6-12 months ### "It really does everything they say it will. It's the best all in one solution out there" May 11, 2017 5.0 Pros Ease of use and all in one tool. We've tried many CRM and sales programs. At the time of coming to Agile, we were using 4 different set of tools Manage out marketing, sales and followup. Agile pulled all of it into one Cons The JavaScript can get a little buggy at times. Outside of that we haven't experienced any issues and these are few and far between. Review Source RdCD Rita de Cassia D. Gerente Consumer Services Used the software for: I used a free trial ### "Programa me atende nas necessidades do dia dia e na informação dos clientes." December 10, 2022 4.0 Uma boa experiência, apesar de travar as vezes consigo manter informações importantes de clientes. Pros Facilidade em usar, consegui passar para pessoas que nunca haviam usado o CRM. Cons As vezes fica lento, e trava, mas me atende da mesma forma. Review Source  Dominique D. Founder Human Resources Used the software for: 1-2 years ### "null" January 8, 2016 4.0 Review Source Joe K. Used the software for: Less than 6 months ### "Agile CRM is Good value for Money" June 28, 2017 4.0 Pros Ability to organize my clients and make necessary follow up is my most valued feature within agile. The ability of the CRM to pick client social media connection also help understand my clients. Cons Organizing triggers within a campaign is still a challenge for me. I believe once I run several campaigns it will improve. I'm also not yet able to integrate CRM to work with subscribers who fill up a mailchimp form within my website. Im sure I'll get around it. Review Source dK diederik K. co foudner Marketing and Advertising Used the software for: Less than 6 months ### "Super combination of all tools needed for modern sales & marketing" May 17, 2017 4.0 time saving, better client management, more leads Pros All in one, including automation, links to Google apps, integrations, and schedule. The most common task can be automated. Set up is fairly easy and if needed very good help is provided on the site and with guides an video. In case of problems, support is super, fast and friendly. Cons Some small features could be added, but much is done on a regular basis. Managing double entries could be better. Branding on outgoing mails should be removed Review Source VR Verified Reviewer Travel Consultant Hospitality Used the software for: I used a free trial ### "Agile CRM cloud base CRM" June 15, 2020 5.0 Overall, the Agile CRM, is a nice, cloud base App that is very well suited for more of the Sales Industry Pros I was looking for a good, easy to use CRM, and decided to give this a try. It is free for 10 users, and cloud based. I like the appointment scheduling and email campaigns. Cons I do't need some of the features that come it the App, such as Lead Scoring, etc,, and I feel it gets in the way. I wish I could customize the App a little more to suit my Travel Business Review Source Gabriel B. Digital Marketing Analyst Used the software for: Less than 6 months ### "An easy to use all-in-one" May 23, 2017 5.0 Pros I spent a lot of time searching for a good marketing automation tool. The majority of tools I came across were either very expensive or didn't have all the funcionality I needed. I loved Agile because, besides being affordable, I can manage everything from there: from e-mail automation to lead managament to landing pages. I like the interface and the user experience. I was able to create my account and set everything up with no pain. Review Source Martin H. Used the software for: Less than 6 months ### "Best value for money by a long way" November 23, 2016 4.0 OK, so it doesn't have every single feature that something like Infusionsoft will have, but then it's a fraction of the price! So unless you're looking for highly bespoke add-ons then this is well worth looking into. The list of functionality is pretty good (and growing) and the new Helpdesk Ticketing facility is very useful for companies who want to track support queries, but can't afford to pay for extra services like Zendesk etc Pros Price, platform development, support Review Source Response from Agile CRM November 25, 2016 Hi Martin, Thanks for the review. We will work on the feedback provided. MB Mario B. IT Specialist Used the software for: 1-2 years ### "An awesome all-in-one tool that will facilitate your daily operations" June 18, 2018 5.0 This is a great tool that contains pretty much all business essentials Pros \- This product pretty much contains everything that a business needs. - Tons of tools and features. Cons \- With so many tools, it can be a bit hard to learn and get around the software but there are a ton of tutorials + customer service that can help you get around. Review Source VR Verified Reviewer Strategic Planning Project Manager Government Administration Used the software for: Less than 6 months ### "It's nimble and definitely Agile. Big bang for buck. Support is Awful. You'll need a developer." May 15, 2018 4.0 Scalability. Period. Pros It can do a whole lot for the cost. Definitely tries to mimic Salesforce, though it's less sexy around the edges. I like that the solution can abolutely scale as much or as little and as quickly as you want. Cons You'll need a developer to maximize it. It's not the prettiest UI/UX. I have paid for the premium tier and support is still lacking. Integrations aren't as clean as I'd prefer for them to be. Review Source BK Brendan K. BDM Financial Services Used the software for: 6-12 months ### "Feedback " January 9, 2020 3.0 Pros Tagging is good, this is the main reason why we joined Cons Creating marketing campaigns is poor - too complicated Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lots of features but not quite there" February 7, 2019 3.0 Pros So many CRM products do a few things well but fall short with features. Agile has the right approach and vision with their feature set Cons It held me back because it is a little buggy and I couldnt commit fully Review Source Response from Agile CRM February 8, 2019 Thanks for reviewing us. Agile CRM is an all-in-one CRM which provides necessary sales, marketing and service automation features on a single platform for SMBs to scale. Please reach out to our support team (support@agilecrm.com) to address the bug-issues you had faced. We will be happy to help and rectify them if any! 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