# Page 17 | Agile CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Agile CRM the right CRM solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135148/Agile-CRM/reviews --- Agile CRM 4.1 (524) [View alternatives](https://www.capterra.com/p/135148/Agile-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of Agile CRM ## Showing most helpful reviews Showing 401-425 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AG Alisha G. Ceo Consumer Services Used the software for: 6-12 months ### "Easy to set up and use. Pleasant staff." August 17, 2017 4.0 Pros Being able to set up campaigns for automatic emails being sent to users and the ease of creating email templates. Cons Campaigns not automatically moving through when a new tag is added, have needed to create new campaigns for each tag. Review Source JC James C. CEO Management Consulting Used the software for: 6-12 months ### "Great Cloud CRM" April 7, 2018 4.0 Pros Can handle all of your companies information from sales to support ine one software. The mobile app is also a nice feature. Cons I would like to see them have more options for service companies instead of being generic as other crm's. Review Source KwL Kae woei L. Director Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Careful they will steal your money" February 23, 2019 1.0 Bunch of crooks .. Pros Initial customer support was great because they are trying to get your business Cons They deducted my credit card even though i was still under the trial period... I raised it with them and they deducted the following month.. furious i ask them to solve it.. it is already 3 months and they still havent solved this... What a bunch of crooks! Review Source Response from Agile CRM March 7, 2019 Hi Kae woei, Thanks for reaching out to us and raising your concern. At Agile, we always prioritize customer satisfaction and work in order to provide the best user experience. We value our customers' association with the brand and never intend to cause any inconvenience in any manner. We can see that our team reached out to you and your concern has been resolved. Feel free to reach out to us again if you are facing any issues regarding this problem. At Agile, we always recommend our customers to raise their concerns on our official support channel. We also request you to send us an email at support@agilecrm.com for in-depth assistance for any issues you are facing while using Agile CRM¿an all-in-one CRM with full sales, marketing, and service automation. MT Mohammad T. Business Analyst Financial Services Used the software for: 6-12 months ### "Agile CRM user" February 6, 2020 5.0 Overall it is a great tool to use for the modern agile methodology Pros There are lot of good features in this product like it offers strong analytics features at the contact level, it offers easy integrations with other apps, and offers some marketing automation features Cons The User interface is not that great and that can lead to bad user experience. It is slightly on pricey side Review Source Amy Q. Residential Listing and Sales Specialist Used the software for: Less than 6 months ### "Terrible Experience" May 10, 2018 1.0 Absolutely NONE Pros I really do not have anything positive to include about this program, apart from having an option to cancel. Cons Definitely not for everyone, especially if you are a busy person without extra time to set up the program. It takes a LOT of time!. They would not refund my money after I canceled my account several months prior - Not honorable at all. Review Source MW Mike W. Used the software for: Less than 6 months ### "I have had a good experience for the most part." June 30, 2017 4.0 Pros I think that the price is good for the product. Prior to buying I actually used other software packages including Infusionsoft. Cons At times the screen will lock up and that can be very frustrating. Also, if you have contacts active in a campaign you cannot change the campaign without kicking the contacts out. This is a problem for large campaigns. Review Source François B. Recruteur Staffing and Recruiting Used the software for: 6-12 months ### "null" September 19, 2016 5.0 Review Source Larry H. Consultant Learning Systems Telecommunications Used the software for: 6-12 months ### "null" November 28, 2016 3.0 Review Source Ryan H. Cofounder, Creative Director Internet Used the software for: 6-12 months ### "null" November 6, 2015 3.0 Review Source Jeffrey D. Co-Founder & Managing Director Marketing and Advertising Used the software for: 6-12 months ### "null" June 19, 2017 5.0 Review Source VR Verified Reviewer Programe Officer Used the software for: Less than 6 months ### "Cheap given the array of functionalities" July 18, 2018 4.0 the software offers marketing automation, gamification as well as project management. The application can be used for free for up to fifty thousand contacts. Pros Despite Agile CRM's a vast array of tools, features as well as applications it is really cheap for per user per month. The software can be integrated with other web-based applications such as Gmail and Quick books. Most importantly it also integrates with Zapier which enables the software to link up with over eight hundred web applications. Cons Consumer support does not solve most of the software's glitches. Agile is only suitable for fast-time users of CRM software. The application is incapable of handling certain sale processes. Review Source HJ Harry J. Operations Manager Marketing and Advertising Used the software for: Less than 6 months ### "Too many features!" November 7, 2016 3.0 Agile CRM is great if you want one tool to do everything, the issue is that it doesnt do EVERYTHING great. It does little bits and pieces 'OK' and that makes it difficult to use. Ux/Ui is off and its not a very nice looking product, but if you can ignore that its a very powerful CRM and Marketing Automation tool, lead page generator, sales pipeline and everything else. Good entry level pricing as well and has a google apps integration, but the overall quality of the product when we were using it made it too hard to use. Pros Does everything from Sales CRM to lead page generator Cons hard to use, friction with sales and marketing team as it is ugly Review Source SK Santhoshi K. Spotware engineer Insurance Used the software for: I used a free trial ### "easy CRM Solution" May 1, 2019 4.0 Pros Agile CRM provides CRM solution like sales and marketing. It is easy to learn and implement. It has great Free trial version.It has capability to work with multiple third party tools which makes easy to integration with existing applications. Cons Performance is little concern about agile CRM. And need to improve in workflow setup area. Review Source VR Verified Reviewer Marketing Manager Internet Used the software for: I used a free trial ### "Great CRM" November 29, 2018 5.0 Simple and very straight forwards. Good for companies with the need to create a database and manage the sales pipeline. Pros Very user friendly and easy to use. The dashboards are very good and can be personalised according to the sales funnel of the company. Cons Could be divided per service to help organising the pipeline. Review Source VK Vlada K. Marketing Executive Internet Used the software for: I used a free trial ### "A lot useful features in one app" July 17, 2018 5.0 Pros Agile CRM has the biggest amount of useful features among their competitors. The tool is free for 10 users. I also found very positive, that system enables marketing automation, which is available from Starter account. This is also an advantage over their competitors. A comfortable in use is a calendar feature, besides you can add Google Calendar integration, which is also a big plus. Customer support is great (maybe just a bit noisy), I got a call from them on the same day after I signed up and offered their help. Cons In general, it is a good tool. I was also looking for integrations with Slack, but didn't find it, unfortunately, as well as live chat. Well, it is a good a direction for improvements. Review Source JM Juan M. Blogger Marketing and Advertising Used the software for: 6-12 months ### "A great agile CRM, easy to use." December 6, 2018 5.0 We save time, Agile CRM has a user-friendly and cost-friendly interface, we use it to communicate easier. The marketing area and the sales area is the strongest part of this software, in general we only have good things to say. Pros It has a good integration of its tools, Agile CRM is powerful and we like how it stores the data of our clients and potential clients to know what each one needs, improving the experience and helping our company grow. Cons I have no contra for this software, it has fulfilled my expectations which leaves me satisfied. Review Source JE Jamesse E. Agent immobilier Real Estate Used the software for: I used a free trial ### "Logiciel de gestion des centres d'appels " November 15, 2023 5.0 Pros Ce logiciel facilite la gestion des contacts, des tâches, des projets et les réseaux sociaux. De plus, nous utilisons logiciel de CRM pour l'enseignement supérieur. Ça nous permet également la gestion des campagnes et le centre d'appel. Cons C'est un bon logiciel qui est mis en place et vraiment utile dans les entreprises. Ça n'a aucun inconvénients pour son utilisation. Je recommande aux gens. Review Source VR Verified Reviewer Founder & Director Information Technology and Services Used the software for: Less than 6 months ### "Really like this product " November 30, 2015 3.0 Its a funny thing because Agile CRM is full of bugs but I really like it. I like the fact that when signs don't quite work or make sense there is a a bloke (more often than not) called Abishek who will have a Skype conversation with me to get to the bottom of it and get things fixed. I love what Agile CRM are doing. Its the CRM I would build if I had time to build a CRM. Review Source VR Verified Reviewer Co-Founder Computer Software Used the software for: Less than 6 months ### "Great value for money" August 8, 2017 4.0 Pros Really easy to get started Has almost every feature that you can think of Takes care of basic workflows really well Can support really complicated workflow Cons UI can do better Is not totally seamless but its worth every penny you give them Email tracking is quite buggy and not reliable Review Source AS Adonis S. Presales Engineer Telecommunications Used the software for: 1-2 years ### "CRM for Project Managers" January 10, 2018 4.0 Pros Agile CRM offers unique solutions for majority of company Operations. There are a lot of module to be incorporated on the CRM and they are very flexible to customized according to the data or reports you want to see. Agile CRM is very strong on Project and Service Management. Cons As a new user, you need to fully focus on learning how to navigate and get along with the software. Take note of every aspect and process of the software during the training with your vendor partner. Review Source MT Marlene T. Coach Newspapers Used the software for: Less than 6 months ### "CRM Software Essential for companies in deployment" October 18, 2018 5.0 Pros Agile is a complete CRM software, incredible, easy to use and intuitive, with great tools that provide the company with a service to customers to improve their quality of service, with contact management, helping in the sales areas that They require higher performance. In addition, it has a base in the cloud to access the system from anywhere in your devices. Cons In some occasions the interface has been too slow or I have had problems with the updates, but in general everything has been fine, once you advance to the paid version you can take full advantage of this software, it is worth mentioning the good price that this has. Review Source JN Juan N. Food & Beverages Used the software for: 6-12 months ### "Great management to reach out clients." June 14, 2017 5.0 Pros Customer service/ pretty much good. Whether you need training or just a doubt, they are right there to help you out. Cons Not easy to use/ It's quite challenging the interfaz of the web page, it requieres more time putting information in the mandatory spaces than reaching out people. Review Source MW Michael W. Owner Used the software for: Less than 6 months ### "My 4-months of use has been a good experience." June 30, 2017 4.0 Pros I think that the price is right for what you get. Also, I like the quick support you get through chat! Cons 1\. The website can lock-up at times, causing some frustration. 2. If you alter a campaign, any contacts still active in that campaign will no longer travel through it. Review Source EF Emilio F. Marketing Executive Wholesale Used the software for: Less than 6 months ### "A very straight forward and user friendly CRM software. " May 9, 2017 5.0 Pros The simplicity of the software and the UI does not take long to learn and understand. It is very good for beginners and businesses that require a specific service that is not complicated. Importing customer information was also simple, quick and efficient. Cons The email template designer is very easy to use and provides our business with the service we require. However, more choices for content that can be used within an email would definitely help to improve it. Review Source JS Jon S. Live Chat Product Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Best CRM Bang For Your Buck" July 26, 2017 5.0 It was such a major upgrade from our last system, it has in such a short amount of time significantly increased our productivity. And we've barely tapped into what it's truly capable of. Pros It's extremely easy to use and is also quite robust. Easily competes with other top name CRM's. Makes your day to day tasks a breeze. Cons With the mobile app, when you receive an email open notification from a particular contact, if you click on it, it just opens Agile but does not take you directly to that contact. Review Source Similar Products Featured