# Page 19 | Agile CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Agile CRM the right CRM solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135148/Agile-CRM/reviews --- Agile CRM 4.1 (524) [View alternatives](https://www.capterra.com/p/135148/Agile-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of Agile CRM ## Showing most helpful reviews Showing 451-475 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Rachel S. Customer Service Manager Used the software for: Less than 6 months ### "Good integration with Shopify; very useful as a CRM (we don't use the sales tools). " August 17, 2017 4.0 A CRM with email blast capability. Pros The ability to send email campaigns is one of the most valuable assets for us as well as to sort our customers appropriately to find them as we need. The customer service is ALWAYS prompt and helpful. Cons Would love to see more integration with Shopify, but they seem to always be improving how the two applications talk to each other. Review Source TS Thomas S. Founder Consumer Services Used the software for: Less than 6 months ### "Best value for money" July 11, 2017 5.0 I did a review of where I got most features for my money, Agile came out on top and I have been happy that I changed. They might lack some nice design, but the systems works very well. Pros Great value for money Review Source RPS R. Paul S. CEO Computer Software Used the software for: 1-2 years ### "Agile CRM; an easy to use CRM & Mktg/Sales Automation Software for SMB" October 27, 2015 4.5 Pros many of the point features in various products are available here and well integrated in an easy to use interface Cons When we started using the product it was in beta and so it took some time to get the product stable and in the current form Review Source TJ Timo J. marketing expert Marketing and Advertising Used the software for: Less than 6 months ### "AgileCRM - marketing automation tool with lots of features" November 23, 2023 4.0 I like the product it but find it bit difficult to use. Also not using it's full potential, seems difficult. Pros all the automation features capturing leads from website. Cons It was bit difficult to use and to deploy. Review Source AC Amir C. Founder Media Production Used the software for: 6-12 months ### "Up and coming CRM " August 29, 2018 4.0 Pros Definitely price point and future growth. Agile CRM is still young and it focuses on startups and small-mid businesses. Cons It's tough competing with the big dogs in the CRM world. So far no issues Review Source JG Jason G. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "null" October 6, 2017 3.0 Review Source IJ Ira J. CEO / Owner Hospital & Health Care Used the software for: Less than 6 months ### "This is a very great system. It is really all-in-one-in. I like to work with it." May 4, 2017 5.0 All-in-one. Pros I like that it is all-in-one. I stopped mailchimp, optinmonster and my online scheduling. I only use agile CRM and it works perfect. They called my if I need help. Very good customer-service. Cons I am from The Netherlands and sometimes it is difficult for me in English. But the support is very good. They called me if I need something. Review Source CA Chaz A. Lead Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Great Product" January 9, 2020 4.0 Pros Full Suite and addresses Sales, Marketing and Support. Cons Can be a bit clunky to operate, but with enough time, one will get around that. Review Source MM Mireya M. Insurance Agent Insurance Used the software for: Less than 6 months ### "Agile CRM" July 26, 2018 3.0 For a starter or single user, I think Agile CRM is a great application. i love all the features it provides for single users like myself. Pros The price is very competitive for all the feature you get with the application. Customer service is great! Cons They don't have too many VOIP applications to integrate with . I was not able to use with my Nextiva service. Review Source VR Verified Reviewer system admin Civil Engineering Used the software for: I used a free trial ### "GOOD JOB" April 19, 2019 3.0 NEED INFORMATION ABOUT MY COMPANY Pros B/C IT GIVES INFORMATION NEED INFORMATION ABOUT MY COMPANY Cons EASY FOR USE AND and it also light app for use Review Source VR Verified Reviewer Executive Producer Media Production Used the software for: Less than 6 months ### "Highly recommend " July 16, 2019 5.0 Pros Very good pricing and functionality. Very good for start ups. Cons Very good for start up, not that great for existing business. Transferring to software takes a lot of time. Review Source CH Conor H. Cognitive Solution Architect Information Technology and Services Used the software for: 1-2 years ### "null" June 15, 2016 4.0 Review Source HM Herman M. Media Manager Marketing and Advertising Used the software for: Less than 6 months ### "On Boarding" January 9, 2020 3.0 Pros Easy to navigate, best customer service and support Cons Challenging on integrations, needed multiple onboarding training Review Source RA Ray A. Owner Used the software for: 6-12 months ### "This is a great value for the cost. It does everything the oher CRM apps do for half the price." July 12, 2017 5.0 Pros The fact that I can create forms or landing pages to capture leads without having to code is great. It captures all of my leads, plus integrates with Gmail to pull in folks I met IRL. Cons Some of the functions are a bit complex, but I think that is true for most CRM's. I probably need some additional training. Review Source sM stacee M. Founder Used the software for: Less than 6 months ### "I love that it's mobile compatible. It's a non-negotiable feature for me. And it's easy on the eyes" May 23, 2017 4.0 Ease of use so I can keep track of potential clients. I book more clients because I can schedule myself to reach out in a specific time frame. Plus I can target email marketing to those who may truly be interested. Pros The UX and the mobile compatibility. I have a slight learning disability that makes it hard for me to "see" when things are cluttered. The UX is icon based and very intuitive. The mobile compatibility is a must. I'm a coach and on the road 99% of the time. If I have to be at my computer to use a CRM it's a non-starter! There is no loss of functionality on an ipad. LOVE! Cons The calendar is in 24 hour time. Unacceptable in the USA. I had to buy a different app to do my scheduling. Review Source EE Emre E. CEO Marketing and Advertising Used the software for: 6-12 months ### "Charged without my permission after 2 years later!!" November 4, 2021 1.0 Pros None of it. I was very cheap so had try it. Cons I used the Agilecrm program for 1-2 years in 2018, but then I closed my account because I was not satisfied. After 2 years, I saw 3 unauthorized charges from agilecrm from my credit card. I believe that this unauthorized withdrawal of money is something that cannot be compensated. Review Source NA Nawar A. Project Manager Information Technology and Services Used the software for: I used a free trial ### "Agile CRM Review" February 18, 2020 4.0 I am still in the testing phase but I like the software in general and might consider it. Pros Agile CRM is simple CRM tool, it has all the needed features for Sales, Marketing and customer service. It can be integrated with many other applications and it has the automation feature as well. Cons It is free for 10 users, but when if you want to add the process automation then you have to move to another plan where the price is higher than expected and not all the other features in that plan are needed Review Source DS Daniel S. Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lots of features, but a bit of a learning curve" April 19, 2018 5.0 Pros Agile CRM has a lot of features and offers a lot, and I do mean a lot for a small business owner. It's almost borderline overkill, but in other ways not so much. I would rather have too much than too little Great product for the cost. Anything worth having is worth working for. Cons There is a bit of a learning curve to it, especially when not used to a CRM, and just starting out. This is to be expected, however. Awesome product. Review Source EK Eric K. Used the software for: ### "Excellent Value, Superb Feature/Functionality" April 14, 2017 5.0 We switched to AgileCRM about a year ago mainly because we liked the customized deal tracks where we could conform the CRM to our sales cycle vs. the other way around. We've since been able to eliminate cost in other software solutions with the all in one nature of AgileCRM for marketing and service functions. AgileCRM is the centerpiece of our operations. Review Source BK Barbara K. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Recommended for small business clients" April 17, 2019 5.0 Pros I enjoy this for small business clients. It's easy for us to use and transfer to them at the end of the contract, and it's worthwhile to train their people on. Cons It doesn't grow enough, so eventually a small business will have to dump it if they grow out of it's functionality. Review Source NS N'deto S. Agent immobilier residentiel Real Estate Used the software for: I used a free trial ### "Logiciel de gestion" November 13, 2023 5.0 Pros Ce logiciel nous permet de faire des publicités par e-mail , de marketing par SMS , marketing des médias sociaux et favorise aussi la gestion de contacts. Ça permet aussi l'automatisation de vente , du marketing et des services. Cons C'est un logiciel de confiance , aucune conséquence négative . Veuillez donc l'utiliser pour satisfaire vos besoins. Review Source LB Leslie B. Sales & Marketing Director Used the software for: Less than 6 months ### "We've been happy with our initial implementation of this CRM " May 12, 2017 3.0 Pros We chose this software because of the apparent ease of use and cost per user. We are looking forward to implementing the many options available with this CRM. Cons We like least about this CRM are some of the limitations - not sure when enhancements will be implemented Review Source Abhinav S. Used the software for: Less than 6 months ### "A good crm with quality featues" May 1, 2017 4.0 Pros Starting with the pros 1-All in one integrated software you don't need any software apart from this to maintain your daily work. 2-features like landing page and integration with other crm is well and good. 3-you can set separate dashboard for sells and marketing Cons 1-features of landing page can be improved as sometimes it just become a mess to manage blocks of landing page . Review Source JG Julius G. IT manager Airlines/Aviation Used the software for: Less than 6 months ### "Probably the best option in the market" June 9, 2017 4.0 Despite some drawbacks, it is a really great CRM for any compnay, especially SMB. Pros It has so many features. The one I liked especially was seemless mail integration. It also has nice integration with Microsoft Office 365 (bot mail and calendar). Cons The user interface seems a bit out of date. The same goes to some basic functionality while integrating with social networks and gathering information about prospects from there. Review Source JR Jackson R. Used the software for: ### "Almost there... " October 3, 2016 2.0 I used Agile at the beginning of creating my company and I was really excited about the low pricing and high value. However, I found that you really need to pay to unlock new features that are almost vital to running a company. There were a lot of options that weren't accessible that really bothered me. E-mail didn't integrate instead you had to permanently BCC all emails. The organization was all over the place and didn't feel like a coherent effort to get the work done. Basically, it did a lot of nothing and really let me down because it could be something great. Review Source Similar Products Featured