# Page 20 | Agile CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is Agile CRM the right CRM solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135148/Agile-CRM/reviews --- Agile CRM 4.1 (524) [View alternatives](https://www.capterra.com/p/135148/Agile-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 20 - Reviews of Agile CRM ## Showing most helpful reviews Showing 476-500 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Dardo G. Managing Director Management Consulting Used the software for: I used a free trial ### "Really fantastic app for the small business" March 23, 2016 4.0 I have been using AgileCRM for about one year from now after test many other apps. I am using the free version. We are a very small company and me and my partner are in charge of sales and customer contacts. The key factors for me are the integration with gmail and import export features. Pros Direct integration with gmail. Easy to use. Use of almost all the features in the free version Cons The mailing editor is not really good. Started tu use it with the idea to replace mailchimp but was not possible. Review Source ES Eitan S. Business Consultant Management Consulting Used the software for: 6-12 months ### "Not Bad" March 1, 2018 3.0 Pros Agile CRM is easy to set up and work with. It doesn't have many advanced features but what it does have it does exceedingly well. Cons If you need to develop precise custom or expansive networks, you will eventually have to upgrade anyway. Review Source JW Jon W. Manager Used the software for: Less than 6 months ### "Really great to get to grips with this" June 21, 2017 4.0 Pros ORganised structiure of sales process which lef to us working better in the office and being more organised Cons Email was hard to sort out and took a while to collaborate before it worked properly so that made it annoying Review Source CC Cecil C. CO Founder Used the software for: 6-12 months ### "Agile is the best bang for your buck" May 18, 2017 5.0 Pros has everything I need to be able to manage my contacts and send campaigns and track data for analytics Cons Isnt advanced in a lot of the designs like some of the more expensive programs but has plugins you can use Review Source TG Tiffany G. Shift manager Food Production Used the software for: I used a free trial ### "Easy use" May 9, 2022 5.0 Pros I love the customer support system they have very friendly and its a multi functional software program very user friendly as well Cons Nothing bad can I think of to say bad about this software it's multi user friendly and there support is Great as well Review Source Steve C. Channel Development Manager Telecommunications Used the software for: Less than 6 months ### "null" December 30, 2016 3.0 Review Source Leo S. Director of Digital Real Estate Used the software for: Less than 6 months ### "null" August 31, 2016 5.0 Review Source AB Andrews B. Associate, Office of the CEO Used the software for: Less than 6 months ### "With agile, I have been able to eliminate the headache that comes with managing complimentary cards." May 19, 2017 4.0 Pros With Agile, I can now maintain my contacts in a centralized address book, send messages and track all my emails sent to individuals. It is user-friendly, self-explanatory and has great setup. It easily integrates with other programs, especially my email and other marketing tools. Cons I expect agile to be able to get the right logo of firms and match it up with contacts saved for easy identification but this is not always so for all my contacts saved. Additionally, the system kept freezing from time to time and that was a bit frustrating. Review Source SJ Sam J. Marketing Information Technology and Services Used the software for: Less than 6 months ### "Nice CRM for Small Team" March 22, 2020 5.0 Good experience, you can get lost in features and function, but chances are, you will find what you need somewhere. Pros The free version was somethine that helped us get into the software. There are many CRM options on the market, but this free version won because we could really try it before hand. Cons I must say that Agile is part of a segment of CRM that all look similar. Review Source DG Doris G. Assistante de direction Financial Services Used the software for: I used a free trial ### "Logiciel de gestionnaire des opérations marketing " November 13, 2023 5.0 Pros Cet outil gestionnaire est utilisable dans le domaine d'automatisation des ventes, du marketing et des services sur une plateforme forme. Il favorise le suivi de ventes et la gestion des Contacts. Cons Il n'y a pas d'inconvénients pour cet outil. Review Source PB Pierre B. CEO Computer Software Used the software for: 6-12 months ### "It grows with you" October 24, 2015 4.5 Pros The platform is easely adaptable and it scales easely with your business. The most use feature is for us the marketing campaigns Cons Sales Reporting functions could be a little bit improved. Review Source VR Verified Reviewer Virtual Bookkeeper and Web Designer Used the software for: Less than 6 months ### "It wasn't a good fit for my needs" January 12, 2018 4.0 Not much, I ended up switching to another product. Pros The software offers a lot of features for the price and useful integrations to help streamline workflow and stay organized. Cons I didn't need all of the features offered so the cost wasn't worth it to me. Some features were not intuitive to use requiring time spending reading support documentation. Review Source SM Suzanne M. Marketing and Advertising Used the software for: Less than 6 months ### "SMS capabilities and timing hiccups" November 10, 2016 1.0 Beware if your SMS campaign needs to be delivered at a certain date and time. Lots of hiccups. Customer support is fantastic, just not sure the product is there yet. Review Source DG David G. Director of Business Development Used the software for: Less than 6 months ### "great" June 30, 2017 5.0 Pros integration with the platform we are using. This is the only CRM that offers and integration so that has been very helpful Review Source DO Dean O. sales director Marketing and Advertising Used the software for: Less than 6 months ### "All-in-one marketing, sales crm" February 27, 2019 5.0 Overall its excellent value for the price. Other softwares which only include marketing, or sales, charge the same as agile. Pros Its extremely feature rich. Email, sms, voicemail drop marketing on top of a sales crm with lead scoring, etc. Cons Its a bit clunky at times, and the support can be very slow Review Source PK Patrick K. Sales Manager Computer Software Used the software for: Less than 6 months ### "Good CRM with Great email marketing capabilities" October 29, 2015 3.5 Pros The email marketing system is impressive and provides far more than most CRM's that include that capability. Where I felt it came up a bit short was the overall GUI design and some difficulties learning how to use it properly. If you are looking to simply do email campaigns then Mailchimp, etc may be OK for you but if you want that functionality built around a true CRM then you should consider Agile. Cons The GUI interface and the set up of the emailing system could be more intuitive Review Source IS Ismail S. Maeketing Manager Apparel & Fashion Used the software for: Less than 6 months ### "All you want" July 29, 2019 5.0 Pros Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily Cons they are going good but they have to improve their customer support a bit Review Source TR Tim R. Director Marketing and Advertising Used the software for: Less than 6 months ### "Decent CRM - fairly straightforward to use" April 9, 2020 4.0 Positive - system is sound and easy enough to use at a basic level. More technically minded people will find it very easy. Pros Support was good and the team are available and helpful Cons I am not technically minded and found some features a little challenging to get my head around. Review Source AS Alex S. Public Relations Manager Marketing and Advertising Used the software for: Less than 6 months ### "All-inclusive CRM" November 28, 2018 5.0 Pros Love the drag-and-drop interface, which is very easy to use. Great integration with Twitter and Linkedin, and it's helped us easily customize emails and newsletter for clients Cons The basic subscription could be cheaper for what's offered. Review Source RB Rahul B. Channel Manager Investment Banking Used the software for: I used a free trial ### "Supportive Good to work upon " August 12, 2018 3.0 As in market so many CRM software are present Agile CRM come with complete package Pros Track Contacts save time lead nutrition Create report is the best features sales reminders calls reminder bulk mails Action Triggers for the suitable marketing calls Cons Sometimes gets complicated and difficult to understand Review Source Response from Agile CRM August 13, 2018 Hi Rahul, Thanks for reviewing our product. As we have designed a free plan for a very small startups, you would not be able to explore the real power of Agile CRM. I see that ICICI is a big company and would recommend using our Enterprise plan to exceed you expectations. There are many many automations and tasks available for a assets management company like your's. I would strongly recommend you to use a paid version and get free on-boarding as well to understand the product completely. Do let us know if you want to explore the product further, we can show a live demo. DH Donald H. CEO Financial Services Used the software for: 6-12 months ### "Small User" February 7, 2021 3.0 Pros I didn't like much. I found it difficult to use Cons The use of contacts and deals was clumsy. Review Source MN Matinou N. Assistant Non-Profit Organization Management Used the software for: I used a free trial ### "Publicité par e-mail " November 29, 2023 5.0 Pros C'est un logiciel pour publier et rejoindre les clients via un mail. C'est bon comme logiciel. Cons C'est efficace,pas d'inconvénients c'est d'ailleurs rapide pour les publications via mail. Review Source EA Expedit A. Responsable adjoint Import and Export Used the software for: I used a free trial ### "Gestion des tâches " November 14, 2023 4.0 Agile CRM est un logiciel meilleur qui aide à mieux s'organiser dans son entreprise Pros Agile CRM est un logiciel qui me permet de départager les tâches Cons Ce logiciel est bon d'utiliser dans son entreprise pour gérer les personnalités Review Source LC Lorenzo C. Marketing Analyst Entertainment Used the software for: Less than 6 months ### "A good CRM solution" March 27, 2019 5.0 Pros Good software incorporating everything you need for sales and marketing Cons The mobile app is not at a good standard – they would need to improve at least the Android version Review Source TH Terry H. Used the software for: ### "null" August 9, 2018 4.0 Review Source Similar Products Featured