# Page 2 | Agile CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Agile CRM the right CRM solution for you? Explore 524 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135148/Agile-CRM/reviews --- Agile CRM 4.1 (524) [View alternatives](https://www.capterra.com/p/135148/Agile-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Agile CRM ## Showing most helpful reviews Showing 26-50 of 524 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marko S. Administrator Information Technology and Services Used the software for: 2+ years ### "Comprehensive and professional CRM! Welcome to Agile! " October 6, 2025 5.0 We had an amazing experience, for the past 4 years, we managed to keep track.and keep organised and more importantly focused.on what really matters: segmented and logical information. All thanks to Agile and its features. Pros Probably one of the best affordable CRM solutions. Agile CRM is 100% secure, as everything is feature rich and well packed. We had our small teams collaborating effectively and the costs were reduced. The points that Agile CRM recahes are untouchable: retrospectives for example. Unique and absolutely CRM that we will use a a paid version - yes, it is that great. Customer support is amazing amd we had queries sorted in less than 24hrs. All tasks sorted and we actually made profit using it, unparalleled task management being the top feature. Cons Not many aspects, beside a relatively steep learning curve (for non tech people) but the knowledge bade is comprehensive and customer support really useful. Review Source FK Farman K. Software Developer Information Technology and Services Used the software for: 2+ years ### "All‑in‑one CRM with built‑in task and team tools." November 27, 2025 5.0 Well-configured, Agile CRM centralizes leads, tasks, and collaboration to make sure developers, sales, and support are on the same page regarding client history and next steps to avoid dropped follow-ups and miscommunication. This unified view helps teams move faster on opportunities and maintain better relationships without juggling multiple separate tools. Pros Agile CRM combines contact management, lead tracking, and task management, making it easy to tie follow‑ups and activities directly to deals and contacts for a dev-focused company like SoftWeb PK. The value for money is attractive, too, with a free tier for small teams and comparatively low entry pricing on paid plans that add automation and more advanced features.​ Cons Many users mention glitches, slowdowns, and other issues with automations or integrations from time to time, which get irritating when relying on the platform for everyday sales and support. Review Source Caleb T. Mechanical Engineer Design Used the software for: 2+ years ### "Useful program with some flaws" September 17, 2025 4.0 Overall, I am happy with my experience, and it is a useful program. I use it every day, and once you get the hang of the workflow, it is pretty helpful. Pros I liked the ability to have revision control and the ability to have multiple people working on a large assembly at one time, which updates. It does a great job keeping a history of all the tasks and allowing you to go back to an older design. Cons It is not a very intuitive program, and it is pretty clunky to use. Once you learn the tricks, it gets better, but there are still a few things that don't make sense. For example, I feel like the ability to check a part in and out without it being on a DFCT seems very strange to me. Review Source MS Muadzam S. Area Manager Restaurants Used the software for: 2+ years ### "All-in-one CRM and team collaboration for restaurant strategy teams." November 19, 2025 4.0 Agile CRM helped our team organize team tasks and maximize lead tracking, so our strategic initiatives are running much smoother. Real-time collaboration and automated workflows boost productivity and make managing multiple locations much easier. Pros It provides solid security and lets our team manage leads, tasks, and collaboration from one easy platform. The value for money is strong because its integrated tools streamline operations and make tracking progress easy, thus ensuring alignment across every location. Cons Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations. New team members require some ramp-up time, especially with the lead management features. Review Source AaM Alfiya ashfaque M. Software Engineer - QA Computer & Network Security Used the software for: 1-2 years ### "Year long experience in Agile CRM - an engineer’s perspective" January 28, 2025 4.0 I have used this for a year and a half and it is pretty good platform to use if you are a sales guy. Since I belong to the engineering team, mostly we use it for collaboration amongst team members for our daily tasks and discuss progress. It comes with a provision to monitor backlog tasks and prioritise them accordingly. We use its tagging feature to analyse the higher priority items and pick them in future sprints. Overall a good tool Pros I like the analytical reporting feature of Agile CRM. It helps me monitor time spent on tasks, milestones achieved. This is very helpful in sprint planning and demonstrating progress to stakeholders. It is a useful tool for collaboration in an agile setting. It also comes with integration with other tools we use like Jira and Github, so automatically updates made here are synced with other integrated tools. This is very helpful and saves time Cons The UI of agile crm has scope of improvement. Sometimes it becomes slow due to larger backlogs, hence collaboration is difficult. The costing is slightly higher based on features offered. The learning time is relatively higher for a newbie Review Source MB Mark B. Owner Insurance Used the software for: I used a free trial ### "Agile 360 a good choice for CRM." September 11, 2025 4.0 This CRM offers so many options it can feel a bit overwhelming to use but their customer support were also very helpful. Pros Agile CRM offers Security keeping my client information safe, it offers a good Value for Money, good Customer Support with focused Task Management lets my Team Collaboration work very well. Great Lead Management was also very good. Review Source AC Ana C. Coordinación Civic & Social Organization Used the software for: 2+ years ### "Cumple expectativas" June 17, 2024 4.0 Pros Unifica muchas funcionalidades en un único programa. Cons A pesar de que es intuitivo hay que acostumbrarse a su uso y para algunos miembros del equipo fue costoso. El servicio técnico de atención es mejorable Review Source AB Antonia B. Engineer Civil Engineering Used the software for: I used a free trial ### "Good solution for small businesses" October 20, 2024 4.0 In my opinion, it is a good solution for small businesses. Pros It is all in one. Integrated sales, and services functions Cons Some limitations in customization. Its take some time to figure out it. Review Source lA lisa A. recruitment manager Staffing and Recruiting Used the software for: 6-12 months ### "excellent product " June 3, 2024 5.0 Pros its really straight forward and very user friendly and allows me to keep on top of all my campaigns Cons none this is an excellent product that i would definitely recommend Review Source JG Jason G. Managing director Marketing and Advertising Used the software for: 6-12 months ### "A good mid level crm but not top shelf " June 5, 2023 3.0 Overall it’s a good tool but not our preference. We would use a competitor if we wanted the full crm experience. Pros It’s easy to navigate and use but not as easy and functional as other crms on the market Cons It feels disjointed. Other crms feel all inclusive and easier to use. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Agile CRM The client was already using it so we had to operate from the same structure of software Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) It was to help a client as they were already signed into a contract with smart sheets so we APId the data out of the system into another Review Source ZM Zandrich M. CMO/COO Information Technology and Services Used the software for: 2+ years ### "Agile - More than just CRM" May 17, 2022 5.0 With an enormous set of automated tools and processes, using Agile has become absolutely essential to our operation. Potential sales are monitored along with KPIs and success rates. Another aspect I personally appreciate is that dashboards are modular/extendible, allowing me a complete overview of everything that matters to my work at a glance. Pros Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile. Cons Although it would be difficult to find fault with Agile on the surface, Agile CRM lacks integration with a few niche APIs we happen to use. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reason for choosing Agile CRM Agile CRM was somewhat cheaper at the lower price point for SMBs, and offered greater functionality. Review Source Yasser E. Business Analyst Computer Software Used the software for: 2+ years ### "I liked my experience with this software " January 2, 2023 4.0 Saving the data backup for the company frequency and not easy to get it if you haven't permission Pros The flexibility in this software is amazing Cons It's so easy to use the multi-language is a beneficial option. Review Source Guillermo G. Sales & Marketing Manager Education Management Used the software for: 6-12 months ### "All I need to work in one place" July 19, 2019 4.0 The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile". Pros I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software. Cons I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I think that Hubspot it´s one of the best for CRM and it´s used by large companies, but the "free version" had few tools compared to Agile CRM. Right now we need more free tools and grow with companies that are also growing. At this moment I do not need "a high-end car", I need something that takes me from point A to point B in the most efficient, easiest and cheapest way possible. When I need a high-end car, I will evaluate again if I need to change it or not. At the moment it is my best option. Review Source AD Adam D. Customer Success Manager Used the software for: 1-2 years ### "Agile is a Fantastic Solution in a Crowded Market" November 28, 2018 5.0 I feel like I am becoming a CRM expert. I have used and suggested many CRMs over the years, and I feel like I have seen it all. When I look for a CRM in 2018, I ask myself 3 questions. Question 1: Who is going to use these features? If my team lacks tech savviness, if they are going to be picky about the UI, or if they are used to a different platform, you could run into problems. At the end of the day, a CRM should be invisible, and it should be as natural as using your body. If you team struggles to use their tools, you will run into problems. There's no point in blaming your team if the tool is hard to learn. The job needs to be done either way. (Keeping a mobile option in mind is a good idea as well. Don't underestimate the value of client's won at a bar.) Question 2: How quickly will the system be up to 100% functionality? Every day that you team has to track client data on Post-Its is a day that you're throwing information in the trash (and hanging your Marketing + Support out to dry). Expect a month to get set up, but anything over 3 months is too long. Even if you're an enterprise, you can't afford to fly blind for that long. Also, integrations, integrations, integrations... If the sales rep can't demo a tool you use daily running on their CRM, demand a "no commitment demo" period. Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me? The thing about CRMs is that there are hundreds of them. It's impossible to say which one is right for you because in reality, there are probably a dozen you will love. If you feel that you are down to 2 or 3 CRMs that seem identical, they probably are... Go for the one that is priced right and ready to scale WITH YOU. Agile is great on all these fronts. Easy to use. Beautiful UI. Easy to set up. Very affordable option. Love 'em. You won't be disappointed. Pros Agile is so clean. The UI is easy to use right out of the box. Great for small to medium customer bases that use social media. Quick and easy to set up. Support is FANTASTIC! Great automated features. All the great things you would expect from a cloud based CRM: Customer + Deal tracking, notes and communication history, marketing analytics, scheduling, etc. Cons It's hard to call all of these "cons", but let's say "growing pains". Agile is still a young software. We had some problems setting up links between our WordPress site. They were quickly resolved to 100% satisfaction, but they had my boss pulling his hair out for a few days. We have run into a few other issues that I would call "buggy". Some graphical, some needing to refresh a page, but nothing has halted production. All have resolved themselves. Review Source Michael M. Loan Consultant Financial Services Used the software for: 2+ years ### "Fantastic and HIGHLY customizable" December 21, 2022 5.0 Agile is a highly customizable CRM platform for someone (or team) who wants detailed customization of not only the pipeline management but also automated (or semi-automated) email, phone/text integrations also. Pros This is one of the most highly customizable CRM's I have found. the customizations and integrations are fantastic. Integrations of 3rd party software appears to be growing and is still a bit lacking but the key integration of google contacts sets if far apart from the competition. Cons It can be a bit on the tedious side to customize and set up. It is not simple enough for many would-be users and does require some above-average computer skills. On the plus side, the ability to customize so much more than other CRM's is also what sets it far apart from the competition. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Agile is more customizable and cheaper Review Source JD Jasmine D. manager Health, Wellness and Fitness Used the software for: 2+ years ### "Do not use Agile if you want a service that you can trust" June 7, 2022 1.0 My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails. Pros when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling. Cons I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled. They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them. Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month. you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data. Review Source mohammadd S. Hr Food Production Used the software for: 6-12 months ### "Cost-efficient and top-performing CRM software" May 9, 2023 5.0 I had a good time working with agile crm For my email marketing and tracking and helped me in my business Pros A powerful and all-encompassing CRM tool, Agile CRM assists businesses of all sizes in streamlining their operations and augmenting customer satisfaction. With a broad array of features and functionalities, it simplifies contact management, lead tracking, marketing automation, and customer data analysis. Furthermore, it's user-friendly and offers excellent customer service Cons Agile CRM currently offers support for six languages, but expanding the tool to include more languages would be a valuable addition Alternatives considered [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Reason for choosing Agile CRM I found agile more suitable for my business Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Expensive and not a all in one software Review Source Juan W. Booking Manager E-Learning Used the software for: I used a free trial ### "Revisión del software Agile CRM: Una solución integral para la gestión de relaciones con clientes" February 8, 2023 5.0 Mi experiencia general con Agile CRM ha sido muy positiva. Es una solución integral y eficaz para la gestión de relaciones con clientes que ofrece una gran cantidad de funciones útiles. Me gusta la facilidad de uso de la interfaz y la capacidad de personalizar la solución para adaptarse a las necesidades únicas de mi negocio. Además, la integración con otras herramientas y aplicaciones es útil y mejora la eficiencia de la gestión de relaciones con clientes. Sin embargo, he notado que la cantidad de funciones disponibles puede ser abrumadora al principio y la integración con algunas herramientas externas puede ser un poco limitada. En general, mi experiencia con Agile CRM es muy buena y lo recomendaría a otros negocios que buscan una solución integral y eficaz para la gestión de relaciones con clientes. Pros Lo que más me ha gustado de Agile CRM es su capacidad para integrar todas las funciones necesarias para la gestión de relaciones con clientes en una solución centralizada. Esto incluye la automatización de marketing, la gestión de ventas, la gestión de servicios al cliente y la gestión de análisis. Además, la interfaz es intuitiva y fácil de usar, lo que permite a los usuarios acceder a todas las funciones importantes de manera rápida y eficiente. También me gusta la personalización y la flexibilidad que ofrece Agile CRM, que permite adaptar la solución a las necesidades únicas de cada negocio. En resumen, Agile CRM es una solución integral y eficaz para la gestión de relaciones con clientes que recomendaría a cualquier negocio que busque mejorar su eficiencia en esta área. Cons Lo que menos me ha gustado de Agile CRM es que puede ser un poco abrumador al principio debido a la cantidad de funciones disponibles. Además, también he notado que la integración con algunas herramientas externas puede ser un poco limitada y no siempre es fácil de realizar. También he notado que algunos usuarios informaron problemas de rendimiento y velocidad en ciertos momentos, aunque estos parecen ser casos aislados. En general, aunque Agile CRM es una solución efectiva para la gestión de relaciones con clientes, todavía tiene algunos aspectos en los que puede mejorar Review Source KK Kimberly K. Head of Investor Relations Venture Capital & Private Equity Used the software for: 2+ years ### "The Entire Product is Deeply Flawed and Useless" March 15, 2022 1.0 From the beginning, Agile was an inflexible tool that I managed to use for the very simple tasks of sending out newsletter and other marketing outreach. Reporting was not helpful and seeing lists of contacts was difficult to achieve. Now that the mailing functionality no longer works, we are shifting to a different system. Pros Early on, it was a simple way to send out newsletters and webinar reminders. Cons At some point in mid-2021, the process for sending out email to 10s of thousands of contacts stopped functioning as simply and effectively as it had in the past. My staff (which I use as test cases) was no longer receiving emails, even though it showed in the system that they had received it (and no, it wasn't in spam). When I contacted Customer Support, not only did they not actually have a good solution for how I was to use it going forward, but they said any fix would take at least 2 weeks to implement. That is unacceptable for an online marketing tool that a user has purchased in order to send out email. The bandaids that they provided me would work for one or two mailings and then stop working again. I was regularly trying to get customer support to find me answers but they were never able to solve my problem. The basic functionality that I appreciated - sending out nicely formatted email newsletters - is now completely gone and the platform is useless for our needs. Beyond the fact that it doesn't actually work anymore, the reporting tools are awful and poorly configured. Querying on groups of people is inconsistent and inaccurate. There is no segmentation feature that I found that was actually effective. The email template building tool is inflexible although it is simple to use and looks nice if you can work within its parameters. Review Source Erik R. Co-Owner + Videographer Used the software for: 1-2 years ### "Agile CRM is a Great First Step into the CRM World" April 17, 2018 5.0 Pros I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing. Cons There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game. Review Source Tom K. Sales Lead Telecommunications Used the software for: 1-2 years ### "They do not care to make the product work anymoer" September 8, 2020 3.0 We've used Agile CRM for probably 2 years now, but it got to where you'd get a blank screen other than the menu on the side and top, and complaining about it to the team got no results. Pros It integrated well with Wordpress for lead capture, and it showed me what pages a lead would visit and on what device Cons The mobile phone app is just a webview, and the webview is sort of broken Switched from [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Sugar was self hosted but didn't integrate well with WordPress Review Source Response from Agile CRM October 16, 2020 Hey Tom, We are disappointed that you had a bad experience with Agile CRM. Agile CRM is specially built with love for small business and offers several features in sales, marketing and customer support from one place. Agile CRM has many integrations with WordPress and several other software to offer our customers the most advanced features. Agile CRM dashboard is created such that you can monitor all your sales, marketing and customer service activities from a single place. We regret that you faced issues with the Agile CRM web view, but we have never heard this issue with any of our customers before. We will definitely look into this issue and try to get it resolved as soon as possible. Thanks, VR Verified Reviewer IT Recruiter Information Technology and Services Used the software for: 6-12 months ### "Superb marketing and sales automation software." May 15, 2023 5.0 Pros Agile CRM stands out as a remarkable CRM platform that empowers businesses to efficiently handle customer relationships and sales. This platform provides an extensive array of functionalities, such as automated email campaigns and customizable dashboards, that simplify the retrieval and interaction with customer data. Agile CRM's user-friendly and intuitive nature renders it a perfect selection for businesses regardless of their scale. By leveraging its comprehensive toolkit, businesses can optimize their customer relationship management procedures and boost productivity levels. Cons This application is exceptional; I have no objections. The user interface is easy to use, and the customer support is outstanding. Review Source DR Daniel R. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Shoddy CRM backed by terrible support" November 2, 2019 2.0 Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude. Pros The automation/workflow builder seemed to work Cons I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence. What I found was that AgileCRM is a buggy CRM that is not suitable for business users. Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan), every email you sent through the CRM will have "Send with Agile", or something similar, in the footer. This reeks of extortion and this hidden cost instantly turned me off continuing with my evaluation. In addition, the India-based support team is incompetent. Everything is "no problem, I understand your concern" and nothing actually gets resolved. I wasn't able to add several professional SMTP servers and the team didn't even seem capable of understanding why that was happening (hint: your SMTP editor should accept usernames even when they are not formatted as email addresses). My advice to any business user: stay well clear. Reason for choosing Agile CRM It seemed like an affordable option for a single-user CRM (my use-case) that needed a basic workflow/automation builder. But the support and functionality isn't there. Review Source Response from Agile CRM November 26, 2019 Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking features. We have standard SMTP functionalities to support and accommodate all users. At this point, we're afraid we do not offer customized configuration. However, we have already raised this request internally and our engineering team is working on it. You can contact our Support team for more info. At Agile, we believe in transparent billings, while canceling your Agile CRM subscription, we provide a period of 2 months to confirm your cancellation and preserve data. This is also helpful for users if they want to temporarily pause their accounts and billing too. However, you can get in DK David K. Owner Arts and Crafts Used the software for: Less than 6 months ### "A jumbled mess of features that don't work." August 9, 2019 1.0 I wasn't able to solve any business problems with Agile, as every feature I tried to use was broken or flawed in some way. From importing contacts from a CSV, to Facebook, to any other feature like newsletters and html templates. Pros The automated features, when they did work, were nice. Cons Pretty much every feature had some sort of flaw. From doing absolutely nothing when I clicked on it, to having some requirement that I had to call customer service for to find out. Their customer support is also a joke. After choosing your selection on the phone it will ring and ring then send you to voicemail without notification of doing so. Once you receive a call back, IF you do, you speak with someone you can barely understand, who basically told me that there is nothing they can do for me, their "teams" are working on fixes for my miscellaneous problems, and suggested I try other integrations as a work around. They couldn't give me an expected time they issues will be resolved. Upon trying their work around it wasn't what I needed at all. I was basically told "too bad" and to just sit and wait for a fix. Also, when you try to cancel your subscription it tells you that someone will have to call you to do so, and it could be over 48 hours until they do. Alternatives considered [Signpost](https://www.capterra.com/p/157887/Mia/) Reason for choosing Agile CRM Had better pricing options. Review Source Response from Agile CRM September 19, 2019 Hello David! Thank you for taking the time to review us. We see that you have canceled your account due to some issues with Agile CRM and really sorry to hear about the cancellation. However, we have not are just limited to Call support, rather, we also have Chat and email support for immediate help. With Recent Implementation of Privacy norms, we are restricting on API's but our team is continuously working on Tickets. We have found many customers coming back to us to undo this cancellation request and thus, our team tries to explain the outcomes of the cancellation process and more importantly helps you to meet your business requirements by exploring the various features of our tool. Once the account is canceled, your data gets erased automatically and hence is an irreversible process. Also, we would like to you let you know that we are coming up with 500apps.com which is an ALL-IN-ONE Suite of apps including Social Suite and many useful apps. Write to us at support@agilecrm.com. VR Verified Reviewer US IT Recruiter Information Technology and Services Used the software for: 6-12 months ### "Top-notch and cost-effective CRM software" May 16, 2023 5.0 Pros Agile CRM stands out as an affordable and user-friendly customer relationship management (CRM) solution that offers a wide range of powerful features for effectively managing customer relationships. The process of setting up an account is simple and hassle-free, and the level of customer support provided is exceptional. Based on my personal experience, this CRM has surpassed my expectations and delivered a consistently positive and satisfactory experience. Cons Up to this point, the platform has been exceptional, and I haven't come across any problems Review Source Similar Products Featured