Average Ratings

1 Review
  • 3 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • IBM
  • www.ibm.com
  • Founded 1911
  • United States

About IBM ExperienceOne

Customer engagement solution that integrates marketing management with customer experience tracking and mobile forward approach.


IBM ExperienceOne Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

IBM ExperienceOne Reviews

Love the journey of this video

Dec 21, 2014
3/5
Overall
2 / 5
Ease of Use
5 / 5
Customer Support

Comments: Initially when I started watching this video I thought this is going to be dull but I was thrilled to see the full customer journey. It was explained so simply and made complete sense. Good work. I would love to see another video from the marketers' perspective - analytics - how successful that journey as a whole. How has that increased their sales overall. How do you set up the automated campaign