# Page 2 | Adobe Campaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Adobe Campaign the right Email Marketing solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135159/Adobe-Campaign/reviews

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Adobe Campaign

4.4 (186)

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Last updated March 13th, 2026

# Page 2 - Reviews of Adobe Campaign

## Showing most helpful reviews

Showing 26-50 of 186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

ADAM P.  
MANAGER  
Real Estate  
Used the software for: Less than 6 months

### "Adobe Campaign is great "

October 2, 2024

5.0

very happy with this Adobe Campaign and highly recommend

Pros

This software is very easy to use and effective

Cons

the initial set up and registration takes a while but worth it

Review Source

RB

Rosa B.  
Data engineer  
Internet  
Used the software for: 1-2 years

### "Marketing automation con funzioni di analisi delle campagne "

September 14, 2023

5.0

Adobe Campaign mi permette di gestire in modo efficace i segmenti di pubblico che navigano all’interno del nostro sito, rivolgendo agli stessi campagne specifica basate sulle loro preferenze e sui loro bisogni del momento. Posso, ad esempio, utilizzare Adobe Campaign per identificare gli utenti che hanno mostrato un particolare interesse per certi tipi di annunci e pushare annunci simili mediante e-mail marketing. Il reporting che mi permette di eseguire il software, inoltre, mi consente di monitorare le campagne e migliorarne l’efficenza nel tempo.

Pros

Soluzione di marketing automation che permette di effettuare, gestire e analizzare campagne di marketing ad elevato grado di personalizzazione inviate su canali molteplici online ed offline. Adobe Campaign garantisce la possibilità di dividere il pubblico in segmenti dinamici e complessi basati su gli attributi degli utenti e sulla tipologia delle loro interazioni passate, in questo modo permette l’invio di campagne specifica basate su interessi e bisogni reali che garantiscono un elevato grado di conversione. Le azioni di marketing possono essere personalizzate con semplici strumenti drag and drop, code free. Particolarmente interessante la funzionalità di analisi avanzata della analisi, che permette di misurarne il grado di coinvolgimento del pubblico e la performance, al fine di ottimizzare le future iniziative

Cons

Il processo di automazione ed interazione con il pubblico, specialmente all’attivazione di trigger, non risulta, in ogni momento, adeguatamente reattivo. Così può capire che, dopo aver inserito la propria mail in una lending page, si riceva la prima mail di benvenuto dopo 10 minuti e non nell’immediato. Dalle analisi condotte se l’email arrivo dopo il minuto l’interesse del cliente cala con il rischio di perderlo e non acquisirlo

Review Source

MR

Mohamed R.  
lilblog  
Information Services  
Used the software for: 1-2 years

### "Get better at yourself with adobe"

September 1, 2021

5.0

good experience

Pros

A beautiful program, and there is no alternative to this program, despite the competition of companies, but it remains the best because of the class that uses this program, which is a conscious class. If the program is of high quality and needs only development in the future and campaigns to introduce itself

Cons

It contains in a program after the features that I think is not needed and is no longer used, so the program needs a recent update to suit the development of the modern era

Review Source

EO

Esther O.  
Head Operations and Sales  
Financial Services  
Used the software for: 2+ years

### "Campaign & Lead Management Program"

May 1, 2024

5.0

Email marketing is the main relish that I gain from Adobe Campaign.

Pros

Adobe Campaign automate marketing strategies which saves time and improve ROI.

Cons

I do not encounter challenges when utilizing Adobe Campaign.

Review Source

James R.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Marketing and sales orchestration tool for faster growth"

August 7, 2023

4.0

This is the basic marketing tool that an enterprise should acquire for efficient sales and marketing. It has implemented most campaigns as planned and achieved the targeted performance.

Pros

Most sales and marketing campaigns have been successful with positive returns due to robust engagements with our clients. Adobe Campaign publishes our adverts on social media accounts to reach targeted market and win more customers.

Cons

There are positive gains from most marketing campaigns that we have been launching frequently.

Review Source

SM

Stephen M.  
Investor  
Banking  
Used the software for: Less than 6 months

### "ACC and me"

June 30, 2022

4.0

Pure pleasure

Pros

I have to honest I have been an Adobe fan for years. Why?? I take a ton of Photos that where I tripped over and I have looked and studied everything they do that is on the market. It all comes down to reading reviews, talking topeople who have Adobe software and talking to the venduers. "Never once was I disappointed.

Cons

The cost would have to be the only thing. But then again "You get what you pay for. In Adobe's case you get a lot more than what you pay for.

Review Source

GO

Godwiil O.  
Charge des affaires  
Government Administration  
Used the software for: 2+ years

### "Adobe Compaign un logiciel de tout les jours"

January 13, 2023

5.0

À utilisation très fréquente il permet de rédiger des documents de les lire plus de les modifier et en même les stocker

Pros

Alors ce qui a attiré moi attention sur l’utilisation de ce produit est l’option de transfert automatique des mail

Cons

Jusqu’à ce jour je ce jour je ne compte pas encore de choses à me faire regretter ce logiciel

Review Source

SN

Samuel N.  
IT manager  
Computer Software  
Used the software for: 2+ years

### "How to track your business "

May 13, 2023

5.0

Pros

Ease to useCompatible with other softwares

Cons

Limited to certain language which makes difficult other users to access

Review Source

Ilich Rafael T.  
Visiting Lecturer  
Education Management  
Used the software for: Less than 6 months

### "Adobe all-in-one"

June 4, 2024

5.0

Overall, the my experience with Adobe Campaign is good as it can provide the necessary tools that I need for my products

Pros

Adobe has all the necessary tools that you need for your campaign it can work with its other product so that your products will be much effective.

Cons

The slight clunkiness of the features of the program

Review Source

Jeniffer L.  
SEO Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Intuitive Marketing Campaign Management product. "

August 27, 2022

5.0

Adobe Campaign is quite a reliable marketing content creation and management software which also allows social media marketing campaign management.

Pros

This Adobe solution offers the most responsive and easy multiple marketing campaigns management and monitoring ability is also excellent. The content integration and how easy to create effective sales reports on this Adobe platform is perfect. Lead distribution and Email list management using the system is perfect.

Cons

Easy to get familia with the features, and the support offered is helpful and easy features configuration and navigation across the entire interface.

Review Source

Diego C.  
Real estate agent  
Real Estate  
Used the software for: Less than 6 months

### "Multichannel marketing with Adobe "

December 30, 2023

5.0

The local support is top, they have support for the area where I live. The price is something to consider for that reason the demo period was requested, which so far their work is fluent.

Pros

Adobe's best feature is campaign automation, from campaign creation to results analysis. It also includes integration with the entire Adobe line (Analytics, Experience Manager).

Cons

The cost and previous experience to take advantage of all the resources provided by the software are the main negative. In the case of the former, it limits its use to commercial companies and in the case of the latter, to the hiring of qualified personnel.

Review Source

RS

Renly S.  
Director Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Why Adobe Campaign is The Best "

February 8, 2024

5.0

Pros

It makes social media marketing easy and also comes with best content marketing features. It also helps manage campaigns and is a great all in one marketing solution for business

Cons

Well, the tool has outperformed and no complaints.

Review Source

Ahmed A.  
Writer  
  
Used the software for: 1-2 years

### "Great tool, slow customer service. "

January 20, 2018

4.0

Pros

Adobe recently introduced a new user interface, which has is obviously an upgrade from the former user interface : which was unappealing to marketers. I love this tools email delivery and tracking capabilities : which ensures we have a fair idea of the percentage of our emails which end up in our customers inbox.

Cons

Everytime we have encountered a bug while using this software, it becomes very difficult to get support from customer service. Takes them hours to respond to our emails, and days to resolve bugs.

Review Source

RD

Ram D.  
Chief of Party  
Construction  
Used the software for: 1-2 years

### "A Game-changing Marketing Automation and Campaign Management Solution."

May 3, 2024

5.0

Pros

I find it simple to run and automate email marketing campaigns with Adobe Campaign.It is possible to identify and capture new leads and customers with Adobe Campaign.It also automates marketing tasks and workflows.

Cons

There are sometimes when I find it slow to load Adobe Campaign.

Review Source

Amanda P.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Most helpful email marketing tool"

August 30, 2019

4.0

Adobe Campaign is a powerful tool for any agency that needs to overcome numerous similar advertising campaigns. I can say it is world's leading program.

Pros

Its main feature is automating marketing public services. I can attach several files at a time and still send heavy sized documents in fraction of seconds. I am having great experience with it because it keeps everything well organized.

Cons

The price is high, but in view of the brand name and the fantastic functionality, it’s not a big deal but not good for small marketing departments.

Review Source

Divya B.  
Recruiting Coordinator  
Consumer Electronics  
Used the software for: 1-2 years

### "Adobe E-sign"

October 9, 2018

4.0

Pros

I use adobe e-sign to send new hire documents to all new employees and this software is very convenient and easy to use. You can attach multiple documents at the same time and still send heavy sized files in fraction of seconds. You can store multiple templates to the library and can send documents to multiple people at the same time thru mega sign feature.

Cons

A little complicated dashboard since they highlight all the features of the product on a single page.

Review Source

Gautam S.  
Director  
Entertainment  
Used the software for: 1-2 years

### ""It controls you all the time in marketing or advertising.""

July 25, 2020

5.0

Controls marketing or advertising campaigns to identify customers and allow for direct communication.

Pros

Used to work, edit and follow ads on channels. You can use it to send private messages with your preferences and needs. It helps you create operational reports to track campaign impact and find solutions.

Cons

However, every time I've had trouble using this software, I've had trouble getting customer service support. Emails a lot of time to respond to and resolve emails.

Review Source

Nitya K.  
Email Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "An omnichannel marketing tool powered by Adobe AI"

June 8, 2022

4.0

Pros

Using Adobe Campaign you can create omni channel campaign that are very effective in terms of user engagement and retention. Adobe Campaign allow us to analyze your data in an impressive and best way to segment the user data. With Adobe campaign we can automate the entire campaign life cycle.

Cons

We need proper training executing marketing campaign for the first time users. There are only limited numbers of pre built templates available in their library.

Review Source

Lauri A.  
Test Development Manager  
Media Production  
Used the software for: 2+ years

### "Film maker"

December 9, 2018

3.0

Pros

Adobe tools have everything film maker needs.

Cons

This is not a fault of Adobe alone, but the stability issues usually kick in during every project. Nvidia GPU drivers crashes and you are forced to reboot your computer.

Review Source

Heather W.  
Data Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Marketing product"

March 10, 2021

5.0

I can happily say that I have had great moment from the time I started using this great product. It has led to faster growth of our company and empowered our marketing and sales team effectively.

Pros

This great product enables us to send email with advertisement of our products and services to our customers regularly. We are able to monitor our customers journey and heed to fulfil their needs.

Cons

I have never experienced any challenging situation from the performance of this platform since we deployed it in our organization.

Review Source

JD

Jennifer D.  
Graphic Designer  
Computer Software  
Used the software for: 2+ years

### "Great marketing automation tool"

June 2, 2019

4.0

Pros

We love that Adobe Campaign and how we are able to tracking multiple CRM activities, like real-time campaigns, targeted campaigns, and handle our email marketing. Being able to track campaign behavior in a snap shot helps us understand our users and we are able to segment them by persona for future targeted campaigns. Automating our campaigns has increased our sales and has given us a better understanding of our clientele.

Cons

To be able to use it's features to the fullest it requires experienced developers and can be difficult for new users to learn.

Review Source

FK

Francois K.  
Directeur de clientèle  
Marketing and Advertising  
Used the software for: 1-2 years

### "Plateforme de suivi des campagnes médias"

January 22, 2024

4.0

Pros

J'ai utilisé Adobe Campaign dans le suivi de campagnes publicitaires digitales. La plateforme permet de remonter un grand nombre de metrics (visites, utilisateurs, conversions...) ce qui permet de suivre les résultats des campagnes marketing et d'optimiser en temps réel. Possibilité de relier tous les outils Adobe ensemble.

Cons

De mon côté, je trouve la plateforme un peu compliqué d'utilisation. J'ai mis un peu de temps à paramétrer des tableaux de reporting et à trouver comment créer des paramètres analytics mais une fois en place, cela était très efficace.

Review Source

IC

Imelda C.  
Virtual Assistant  
  
Used the software for: 6-12 months

### "Attract more B2B clients with great brochures and Ads"

January 8, 2019

4.0

Pros

It's a great application for sending agreement documents online. The PDF and Esignature help me accomplish my admin tasks easily and effectively. It simplifies the process which allows me to serve more clients. I often use Adobe Marketing Cloud for my Marketing campaign because the features allow you to create marketing brochures and newsletters that fit your target thus more customer engagement. In one tool, you can easily manage your email, ads, and campaign brochures. Its templates and content have designs suitable for businesses and professionals.

Cons

The pricing can be costly but it is a good investment because of quality of its digital content. There are tools for marketing that can be at no cost but what you if you would compare, this software would attract more clients for your business.

Review Source

aL

agustina L.  
ux  
Food & Beverages  
Used the software for: 2+ years

### "Tutto il customer journey in uno"

February 16, 2023

5.0

ok, niente diverso ad altri competitors

Pros

C'è tutto insieme in un dashboard, che si integra bene quando uno utilizza AEM e altri tools d'Adobe

Cons

il supporto prende tanto tempo in rispondere.

Review Source

HR

Harsh R.  
Sr Manager  
Management Consulting  
Used the software for: 2+ years

### "Nice Product by Adobe"

August 1, 2018

4.0

Overall nice product

Pros

Adobe Marketing Cloud offers excellent analytics and reports. It offers strong email and social media marketing. It is very useful in search engine optimization, website development and optimizing the landing page of website . It is one of the best marketing tool.

Cons

Adobe Marketing Cloud is not a free tool, it require payment. It is a complicated tool to work on. I find Google Analytics little user friendly

Review Source

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