# Page 5 | Adobe Campaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Adobe Campaign the right Email Marketing solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135159/Adobe-Campaign/reviews

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Adobe Campaign

4.4 (186)

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Last updated March 13th, 2026

# Page 5 - Reviews of Adobe Campaign

## Showing most helpful reviews

Showing 101-125 of 186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NP

Nabeelah P.  
Brand Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Pay for understandable Analytics "

September 8, 2018

5.0

Best software for a business looking to understand and monitor their analytics. And to helps automate their marketing systems.

Pros

This is the best analytics software on the market, in my opinion. The dashboard allows you to easily manage & automate company email, adverts, and implementation campaigns. You can also easily access to your followers/audience profiles. Gives you analytics in a user friendly and understandable format.

Cons

If you are used to free analytics then you may not be as willing to pay for this software. In the beginning you need to take the time familiarize yourself with the new software, in order to use all the added benefits.

Review Source

SA

Seth A.  
Accounting Clerk  
  
Used the software for: 2+ years

### "Best of the best"

September 6, 2018

5.0

Pros

Adobe Marketing Cloud softwares are pretty easy to use even for a first timer. If you can't figure out how to do something, just Google it. I've been able to do it every single time.

Cons

Nothing really. Able to do everything I want to and can usually figure it out on my own pretty quickly.

Review Source

RB

Rosa B.  
General Manager  
Computer Software  
Used the software for: 2+ years

### "Well made Adobe product"

July 12, 2017

4.0

Pros

Adobe Marketing cloud provides services that allow users to collaborate on a project easily. It has many options that are easy to use.

Cons

The price is the largest drawback to this software, but its ease of use makes up for it. Especially your business uses it frequently.

Review Source

AS

Adonis S.  
Presales Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Great software in asset management and building website and mobile apps"

January 10, 2018

5.0

Pros

I use the Adobe Marketing Cloud and compare to other product, I can say that this is the most complete set of integrated digital marketing solutions. I can personalized the marketing content depends on the target viewers.

Cons

The solutions is not cheap. However with all the features and the ability to deliver the best experiences to every customer across every channel, its worth it.

Review Source

Anshul C.  
Trainee  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "A good product"

December 8, 2018

4.0

Pros

Adobe has got a wide range of services and products and Adobe campaigns is a pretty good product which helps you in designing email campaigns with such an ease. They have got great user interface and easy application. It has got a rich bunch of features and tools.

Cons

There are lot of options so I think they need to get some more great features.

Review Source

EL

Eric L.  
Controller  
Computer Software  
Used the software for: 6-12 months

### "Are you getting your money's worth?"

December 21, 2017

4.0

Pros

It is a really good impressive product, and has a lot of the features that a marketing department will be looking for. You can really improve your performance and also the strength of your marketing department.

Cons

If you need a thinner marketing suite, there are definitely other options out there. Using something that might give you just what you need should be another option.

Review Source

SK

Sheryl K.  
Accountant/Bookkeeper  
Media Production  
Used the software for: 1-2 years

### "Totally Recommended!"

July 22, 2018

5.0

Pros

I love Adobe softwares! And this one does not disappoint. The multiple features and capabilities with this product are endless! I can't say enough great things about Adobe Marketing Cloud, perfect for email tracking and marketing efforts.

Cons

The only downfall with this software, as well as all Adobe softwares is that it is really hard to get ahold of customer service compared to some smaller software companies.

Review Source

SH

Steven H.  
Customer Representative  
Financial Services  
Used the software for: 6-12 months

### "You can do amazing work with it "

December 3, 2018

4.0

Pros

A very pretty design and clear interface ,which enables you to easily pick the actions you desire . How specific you can get with your preference before beginning the actual campaign is the biggest pro for me .

Cons

You're paying a premium just because there is an "Adobe"ahead of "Campaign". It is a great program ,but there options that do the same work ,for a lot less money

Review Source

RC

Robert C.  
Junior Recruitment Consultant  
Human Resources  
Used the software for: 6-12 months

### "A good platform for corporate management"

June 1, 2019

4.0

Pros

I use Adobe Campaign to track tasks. All customer interactions are displayed on the laptop screen, which is quite convenient. This helps to quickly deal with the task and plan further actions.

Cons

I do not like Adobe products for a bulky interface. The service has a lot of tools, but it is not clear what to do with them. I did not find detailed guides on the Internet.

Review Source

aK

aaron K.  
MD  
Marketing and Advertising  
Used the software for: 6-12 months

### "excellent"

December 21, 2017

5.0

Pros

fantastic product, gives me everything I need to successfully market my business online, highly recommended

Cons

some of the features are a little hard to work out, but there are plenty of tutorials online to help you

Review Source

VR

Verified Reviewer  
Data Scientist  
Hospitality  
Used the software for: Less than 6 months

### "A top campaign manager that easily integrates with other Adobe tools"

April 30, 2019

5.0

Pros

I like how easily this tool integrates with almost all other tools in the Adobe suite and makes it extremely easy to setup a one-stop-shop for managing campaigns, analytics, testing, etc.

Cons

I think some of the other campaign managers have better features/functionality, but they don't integrate with other Adobe tools as easily

Review Source

VR

Verified Reviewer  
Lawyer  
Law Practice  
Used the software for: I used a free trial

### "Good"

August 31, 2020

4.0

I liked it, and found it helpful but probably don't have a need to use it that often.

Pros

I used this primarily to test it out for one campaign and felt it was solid. I felt it was easy to use.

Cons

I think I probably liked the cost the last about this software, and I don't know that I would use it enough to make it worth my while longterm.

Review Source

VR

Verified Reviewer  
UX Designer  
Financial Services  
Used the software for: Less than 6 months

### "And/Or query section and overall Experience"

April 25, 2019

2.0

Pros

Liked the small indent option in and/or query, it has the capacity to write multiple logical query in small space.

Cons

I have not liked the Interface. The UI is not clean and intuitive, hard to find features. Took time to understand and/or query. Needs lots of learning curve. The application is very cluttered.

Review Source

SW

Seddik W.  
Data Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Adobe Marketing Cloud"

March 26, 2018

4.0

Pros

The number one choice first and foremost because of its powerful marketing asset management capacity, which seems to support distributors efficiently regardless of their location or the device they’re using. The interface is friendly, the features are well organized, and marketing staff has the opportunity to perform tasks in a more creative way. Overall, Adobe keeps even the largest and most diverse teams organized, allowing them to sync, share, and discuss files, and to manage their campaigns online.

Cons

Price: if all you need is a basic web stats, you should choose a cheaper/free and more intuitive solution. Scarcity of professionals proficient at the tool combined with a steep learning curve has to be taken into consideration before adoption. Endless customizations can give you to more data than you need. If you don't have an plan in place for analytics you'll end up a victim of "analysis-paralysis"

Review Source

HD

Hugh D.  
Doctorate of Computer Science - PhD  
Education Management  
Used the software for: 6-12 months

### "User interface should be simplified"

May 23, 2019

5.0

Pros

With Adobe Campaign, it became convenient for me to share files with my colleagues. There is a huge functionality, thanks to which it was possible to easily customize it to suit all its needs.

Cons

The Adobe Campaign user interface is not intuitive enough, which makes it difficult to find the necessary functions and has to contact support.

Review Source

SV

Shawn V.  
International marketing associate  
Media Production  
Used the software for: 1-2 years

### "Another Winner From Adobe"

October 3, 2017

5.0

I think that this is a great product that I highly recommend. Despite lots of competition in the marketing software game, they hold their own as one of the best.

Pros

1\. Excellent tools 2. Great customer service 3. Good price if with other Adobe products 4. Great layouts 5. Easy to Access

Cons

1\. It requires a learning curve 2. Expensive if you don't have other Adobe products 3. Not as simple across platforms

Review Source

VR

Verified Reviewer  
Videographer  
Media Production  
Used the software for: Less than 6 months

### "Adobe Campaign Is Good For What You Need. "

September 16, 2022

4.0

Overall Adobe Campaign is very useful and worth trying gout.

Pros

It made emailing clients and users much easier and helped us connect better.

Cons

Took a little to get used to and figure out how to work things the way we needed.

Review Source

SP

Selene P.  
Digital Marketing Senior Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Automatización de campañas "

January 6, 2023

5.0

Pros

Permite de forma fácil automatizar y personalizar las campañas de marketing digitales de forma 360

Cons

Esta muy paquetizado y para extraer más analíticas o personalizar más las campañas tienes que ir comprando más softwares de adobe

Review Source

AP

Aurelian P.  
PDG  
  
Used the software for: 1-2 years

### "One of the best marketing cloud marketing platform on the market."

October 5, 2018

4.0

Pros

Adobe Marketing cloud is a full marketing suite highly customizable for Adobe company fans. The solution they propose is available on multiple devices and OS (Linux, MAC, PC and web) and easily integrates with other tools from Adobe Suite.

Cons

It can be expensive for small businesses. Reporting and analytics are not too flexible for everyone.

Review Source

SF

Santa F.  
IT-manager  
  
Used the software for: 6-12 months

### "A cool package, but you need to configure it correctly"

February 27, 2018

4.0

Pros

This software is initially focused on professionals. I strictly do not recommend it to a beginner. Although, if desired, anyone can understand. The question is is it worth the effort? It is difficult to answer unequivocally. Personally, I quite like the program.

Cons

It is necessary to understand the special terminology, to have an idea of the goals and witches when using such software. Working with the program, it is critically important to understand the very mechanism of an action.

Review Source

VR

Verified Reviewer  
Senior QA Analyst  
Computer Software  
Used the software for: 6-12 months

### "awesome solution for running marketing campaign emails"

November 5, 2018

4.0

Pros

Easy to create workflows for executing marketing campaigns, you can see the workflow, control your cohorts and edit whenever required.

Cons

It needs a bit of advance user skills to use the software, and sometimes gets messy if we cannot troubleshoot

Review Source

CE

Christine E.  
Secretary  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Product"

September 24, 2018

4.0

Pros

This product is the best for analytics, its easy to use and even if you have a hard time figuring it out they have a team ready to help and google is always a great resource.

Cons

There's a lot to learn when it comes to this product, but otherwise its pretty great and has many uses.

Review Source

VR

Verified Reviewer  
Strategy & Operations Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Adobe continues to innovate and push the envelope"

June 24, 2018

5.0

Pros

I don't know where we'd be as a company without AMC. The analytics were drastically more reliable than Google Analytics and other tools we tried.

Cons

It's a lot of work to set up, maintain, and learn from a reporting and analytics perspective. Once our team was comfortable, we never looked back

Review Source

VS

VICTORIA S.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Enables me to create simple but effective campaign emails for my customer base"

September 28, 2017

5.0

The ability to communicate in a better form with clients and customers, reaching out to them with better approach

Pros

This makes all aspects of management simple for marketing over email. Total data management. Love the personal design capability. My customers dont dread my emails to them. Consumers likes and dislikes help to quickly send custom emails. Its a very well thought through system.

Cons

It can be kind of challenging at first, but the customer service is there to help you through it. I consider myself pretty savy in use of many softwares new and old for my company, and I found this one to be quickly learned

Review Source

AN

Anne N.  
System Analyst  
Telecommunications  
Used the software for: I used a free trial

### "Not as easy as web makes out of your a novice"

April 20, 2018

4.0

Pros

The functionality and graphics were nice and pleasing on the eye. Tools were also easy to grasp once started.

Cons

Did not like the dashboard and f we lt the overall functionality was spoilt by the time wasted tryinch ti work out what i was doing.

Review Source

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