# Hoteliga Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hoteliga the right Hospitality Property Management solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135174/Hoteliga/reviews --- Hoteliga 4.9 (98) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hoteliga Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews MJ Matt J General ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “My account manager is very friendly and has always been able to bring the complex problems down to an easy understanding level. Once you get your head around the uploading of price points and alike, its a very simple and effective system to use.“ September 16, 2022 MF Marina F OWNERHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “The customer service, that is not available per phone during weekend at the summer season.“ October 9, 2022 KK Kyriakos K OwnerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “It's a great daily tool to manage, monitor and run my business. “ September 19, 2022 AB Athena B Revenue managerHospitality, Self-employedUsed the software for: More than 2 years. “Hoteliga offers an All In One system, easy to use and equipped with all the basic and necessary features.“ September 30, 2022 SK Stavros K OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “Booking Engine is very good and with some css knowledge easily customized.“ September 21, 2022 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daphne M. Owner & General Manager Hospitality Used the software for: 2+ years ### "Very flexible system and outstanding customer support" October 18, 2019 5.0 All in all it's an good system and I am happy to have chosen it. Apart from it's flexibility, Hoteliga has by far the best customer support I have experienced in a software company and that is the main reason I highly recommend it. Pros It's flexibility and the fact that it is constantly updated with new features. Cons \- It lacks certain functions, which I was used to using in previous off-line systems. - There are some hitches in its integration with other online booking systems. Alternatives considered [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Review Source KK Kyriakos K. Owner Hospitality Used the software for: 6-12 months ### "Great tool" September 19, 2022 5.0 It's a great daily tool to manage, monitor and run my business. Pros It is a great live depiction of reality. Cons There is nothing I really didn't like about Hoteliga. Alternatives considered [Webhotelier](https://www.capterra.com/p/132510/WebHotelier/) Reason for choosing Hoteliga 100% due to \[SENSITIVE CONTENT\] approach and interest shown. Review Source Response from Hoteliga September 26, 2022 Dear Kyriakos, thank you for your kind review! We are very happy that hoteliga suits your needs. We take great pride in our work, and our hope is that hoteliga helps each one of our customers. Best regards, Eva from hoteliga team MK Mathias K. Researcher Research Used the software for: I used a free trial ### "Property Management System with great UI" April 1, 2019 4.0 Pros Cloud-based and intelligent Property Management System (PMS). Great user interface and data presentation. Cons Less transparent in how data is processed internally, yet this allows simplified user interaction. Review Source Response from Hoteliga April 2, 2019 Thank you for your kind words Mathias. We are happy you liked hoteliga! All the best from hoteliga team NP Nana P. manager Hospitality Used the software for: Less than 6 months ### "hoteliga" September 26, 2022 5.0 9/10 Pros Helpfull support, can delete mistakes and easy to use, lots of tools to use. Cons No price per day, extra price function was not too helpfull Alternatives considered [CBS Cleaning Business Software](https://www.capterra.com/p/165765/CBS-Cleaning-Business-Software/)[Hotel PMS](https://www.capterra.com/p/128022/Hotel-PMS/) Reason for choosing Hoteliga Faster setup, the rest needed a month to setup Review Source Response from Hoteliga October 17, 2022 Dear Nana, We are thrilled that you have chosen hoteliga and that it suits your needs! We have taken into consideration your recomendation. Best regards, Eva MJ Matt J. General Manager Hospitality Used the software for: 2+ years ### "For a small hotel, this works very well!" September 16, 2022 5.0 Pros Very user friendly, The help desk has always been able to answer any problems, and/or fix them. My account manager is very friendly and has always been able to bring the complex problems down to an easy understanding level. Once you get your head around the uploading of price points and alike, its a very simple and effective system to use. Cons Predominantly only the different users, I would like to be able to differentiate between users (which is an available feature) but be able to offer different levels of accessibility to various people, We don't have the different users currently - but it would be nice to start with two as a base, one admin one front desk for example, not everyone needs to be able to see all the reports for the business. Review Source Response from Hoteliga September 26, 2022 Dear Matt, thank you for your kind review! It is our pleasure to hear your valuable feedback. Best regards, Eva from hoteliga team KT Konstantina T. General Manager Hospitality Used the software for: 2+ years ### "A great tool for hotel management!" September 23, 2022 5.0 Pros Hoteliga is a very practical and useful system that is really easy and pleasant to use. Cons Here are some suggestions that could be added to the system: - hoteliga application - different occupancy in same room types - breakfast included option in booking engine next to the rates - pay deposit by providing credit card number when completing a reservation Review Source Response from Hoteliga October 3, 2022 Dear Konstantina, thank you for your kind review and your suggestions! Best regards, Eva Cristina Marcano L. E-Coach Senior ILC Academy Used the software for: ### "Very good experience. As a hotelier I recognize the great utility of Hoteliga." April 25, 2018 4.0 Saving time in the processes. Greater accuracy in information. Pros Represents a search engine for reservations that is linked to the hotel's website. It allows color coding the blocking of reservations to manage the distribution of reserved rooms and hotel availability. Another aspect that I like about Hotelga is that it can be applied to small, medium and large hotels Cons Because this reservation system is linked to the hotel website, there is a risk that due to external factors a good data synchronization will not be made, representing discrepancies at a certain time, however the same system provides the calendar tool that allows visualize said reserves. Review Source Response from Hoteliga April 27, 2018 Dear Christina, thank you for the nice review!! We are very happy that you like hoteliga! Regarding hoteliga booking engine that can be linked to the property¿s website for direct commission- free reservations, I would like to clarify that there is almost zero risk of discrepancies. The reason for this is that hoteliga booking engine is actually the same system as hoteliga PMS, it is not an third party integrated system that synchronizes with hoteliga. In this case there are no external factors affecting good synchronization. The booking engine requests availability directly from hoteliga PMS system. hoteliga booking engine displays prices, photos, descriptions and most importantly availability in real time, directly from hoteliga PMS. I will be more than happy to arrange a live demo so you can see live how the booking engine for direct reservations works together with hoteliga PMS. Best regards, Eva ST Stavros T. Used the software for: ### "Everything you need plus the people you need" March 28, 2016 5.0 To start off: Yes, you need a channel manager. When I started this little hotel, people said that maybe investing in software was unnecessary (even if it did not cost much); I'd be able to cope just fine without it. Yes, I'd have coped; if I had only advertise through a single site. But the world and the internet are vast, and locking oneself out of a huge potential market and loyal guests is not a sound business move. And even if you limit your web-presence, what about returning guests who want to bypass the third party website and 15%+ commission those sites charge? If that wasn't enough, a good channel manager software will help you with your book keeping. Or at least hoteliga does. My accountant loves it. While other clients give bring her a folder of chaos, I have neat print-outs, allowing her to easily cross-reference all credit card charges, commissions due etc. The first time i came with my notes and explained, she did not pay too much attention, clients always talk and talk. The next time she asked: "Did you bring..." I grinned, of course I did. It takes less than a minute to do after all and makes me my accountant's favorite client. And everyone in a service orientated industry, as tourism is, quickly finds out that the interpersonal relationships are extremely important - just as you want to give the best to your clients and get those great ratings for your property, you also want to get the best out of the people you work with, and you can only achieve those things by being awesome yourself. Which brings us to perhaps the main point on why I am sitting here writing a 5/5 star review: the people. I could write that the hoteliga team has always been there when I needed them, which they have, but such a review could backfire - after all, you could then say "I prefer a software where I wont need them in the first place." So let me rephrase this: the hoteliga team has always been there, not just when I needed them, but also when I needed someone else. When there was a problem with a partner website advertising the property, the team was there to assist me with their knowledge of the industry. A guest left me a review saying "On top of that there's Stavros, the host, that makes you feel welcome and taken care. " I was grinning for a week. Well, now I am here to pass it on: "Hoteliga is everything you as a hotel need, and on top of that you'll get Eva & co to support you in your business." Review Source Kellyn D. Administrativo de recepción Consumer Services Used the software for: 6-12 months ### "Useful tool to manage all reservations. " March 28, 2019 4.0 Pros Very intuitive, all in the same programme and quick response from support team Cons It is a little less customizable than other software about add other options daily used at work (not about style) Review Source Response from Hoteliga April 3, 2019 Dear Kellyn, thank you for the nice review and your trust in hoteliga! Best regards, hoteliga support team Alex V. SEO Manager Hospitality Used the software for: 6-12 months ### "The Small PMS/IBE/Channel Manager With Big Features" January 17, 2019 5.0 Very positive to date. I think it's very under-rated for the US market and mainly has a lot of european adoption. Can think of quite a few smaller chains here though that have less than 100 rooms that would make good use of this. Pros Some of our hotels use this and it and the cloud-based - using your internet browser,... PMS is by far the best I've seen. Drag and drop functionality makes the learning curve really, really easy for front desk. Cons Very few. Maybe some more support for advanced analytics inside the IBE portion of the product so if you want to integrate events and cmpid IDS like for Adobe you could do that, but overall good product. Review Source IK Ismini K. General Manager/Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "The best software we have used so far" November 4, 2019 5.0 Managing our reservations Financial reports Pros Easy to learn and use Great customer service and assistance 24/7 Anything we need, even if it is not provided, it will be installed after asking Cons Slow connection sometimes. But overall use, is excellent Reason for choosing Hoteliga Due to its good name and service Review Source AP Aristotelis P. Hospitality Used the software for: 2+ years ### "great tool for reservations!" September 16, 2016 5.0 i have been using Hoteliga for 2 years! i'm more than statisfied with the product and the people supporting the software! Highly recommended for hotels ,villas and apartment rentals. Pros flexible and with zero problems , everything works as expected! support staff always more than willing to provide assistance! Review Source KK Konstantine K. Director Hospitality Used the software for: 1-2 years ### "It's very easy, smart and customer support is just perfect " July 13, 2017 5.0 I spend 10 minutes a day to manage all my bookings instead of half day before I started to use it. Pros Clear and user friendly interface combined with a wide range of functions and settings. I did not even need a minute to figure out how to work there. I just started to work. Cons Hard to say. May be some standard templates are too simplified and not enough easy adjustable. However, thanking to support team, that also was not a big issue. Review Source KC Klitos C. Admin Used the software for: 1-2 years ### "Simply the Best Hotel Management Software!" August 24, 2017 5.0 Pros You cannot imagine how easy the software is for managing all aspects of your Hotel (bookings, cleaning, scheduling etc.). We have been using this product for 2 years now and it is just excellent. Buy this software for peace of mind. Cons Nothing to worry about. The software is absolutely perfect, we found no flaws with the software. ... Review Source KK Konstantina K. Administrator Used the software for: 1-2 years ### "Flexible, quick, reliable!" May 8, 2018 5.0 Pros Hoteliga is easy to use, easy to learn and practical. The support team is awesome ! Quick and effective and work to make it better day by day! Cons There is nothing I could say as a cons !The team is always there to listen to your needs and make all the necessary changes. Review Source YT Yiannis T. General Manager Hospitality Used the software for: 6-12 months ### "The small PMS, that created the Big change" January 10, 2017 5.0 A clean program, easy to use, that is always growing, meeting our expectations, and developing along with us! It is everything you may need in managing your reservations, creating reports, and keeping everything neat. Customer service is always there for us, assisting in every matter. Having included more OTA's will be a plus, but it can be done by connecting with a third party PMS. Review Source MA Maria A. receptionist Hospitality Used the software for: 6-12 months ### "Friendly use and easy to learn " September 17, 2016 5.0 I use this software several months. First of all is very easy to learn and using it daily you realise, how useful is for people at this job. I love how much simple is. The staff is very helpful, always ready to answer in any question. Also, flexible to correct any mistakes in an instant. Thank you... Review Source OH Oytun H. Used the software for: ### "Best hotel program i ever found" October 10, 2014 5.0 Hoteliga is the best program ever made for small & medium hotel owners who don't want to get involved with all that big and complicated and non user-friendly programs. Hoteliga generates very useful reports about the reservations, income & outcome, booking agencies and can help you draw your future with those statistics. With the useful design ideas, you never lost track of your guests' payments, you always manage your hotel's availability easily. And apart from all these, system is cloud based. So if you damage your computer there will be nothing to worry. Your hotel's all data is backed up on cloud always! The best of all, if you lost your way in the system and don't know how to do the thing in your mind, customer service will help you quickly and effectively. I'm a 13 room hotel owner and Hoteliga is so useful to me. And i think every other small & medium hotel owners should get a look to this PMS Review Source NA Nikos A. Used the software for: ### "super program for hotels" April 22, 2015 5.0 We are very happy that we use hoteliga, it helps us manage our hotel efficiently without problems. We also use the channel connection with booking.com that hoteliga offers which is great! Hoteliga is easy to use, we didn't need any special training and we were able to set it up according to our needs in no time. It offers everything we need and is totally customizable and mobile friendly. We love the calendar that offers different views, the dynamic emails, the reports about everything (availability, booking agencies, check-ins, checkouts, payments, income, statistics for reservations, invoicing, customers, and housekeeping etc.). Complicated operations such as invoicing, agencies contracts, price lists etc. are made easy and friendly in hoteliga. Support staff is terrific and always there to help! We highly recommend it! Review Source DA Debbie A. Sales & Reviews Manager Hospitality Used the software for: Less than 6 months ### "easy to work with, competetive rates" July 4, 2016 5.0 We are more than happy to work with hoteliga. We have chosen this product after having researched the market and having spoken to other users. The program is easy to work with and they have a excellent support system. From the initial training up to now the support we receive from Eva is top quality. The program is easy to comprehend and price wise they are very competitive which is a big plus especially for small properties. Review Source MS Maria S. Hotel General Manager - Owner Used the software for: Less than 6 months ### "A really good choice!" August 30, 2017 5.0 Pros Hoteliga is a really good choice to manage your hotel. The supporting is very quick and effective. I recommend it to everyone in hotel industry. Cons I would like to give me the possibility to use one account for more than one hotels because now I have to use 4 different browsers. Review Source ZP Zoe P. Manageress Used the software for: ### "Great Software, Easy to use for any hotel etc. Customer Service is spot on!!! " July 17, 2015 5.0 The soft ware is very easy to use, it is accurate, gives out all information needed, you will not regret using this software. Customer Service is first class. Any problems will be sorted out the same day, if not, the next. They are on call for anything that may arise. You are updated constantly with any new Reports etc, that will help you along the way. The system does what you tell it to do. If you need anything added they are there to help and resolve. A great team of workers!!! Review Source VK Vasilis K. Manager Hospitality Used the software for: Less than 6 months ### "Congratulatory message to HOTELIGA" July 6, 2016 5.0 The programm is better than other programms and the staff is always helpful. With pleasure i will recommended to other colleagues Review Source MM MICHALIS M. MITOSUITES Used the software for: ### " oteliga web-based hotel management system is very user friendly" May 15, 2015 5.0 oteliga web-based hotel management system is very user friendly, very easy to use and practical, reliable, it covers all our needs and the cost is very low. Customer service is very good and helps us with anything we need. Hoteliga is perfect for our Luxury hotel, I would like to recommend hoteliga to everyone in the hotel industry. Review Source SA Stratos A. Owner Used the software for: ### "The best tool to organize your Hotel" June 12, 2015 5.0 We decide to cooperate with Hoteliga without any previous experience with pms. The software is very simple and user friendly. We organized easily the plan for our rooms and the reservations. The service from the company is what every hotel manager requires. I highly recommend hoteliga for all the hoteliers. 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