Who Uses This Software?

Built by the user for the user, ResMan a cloud based property management software was built for the Multifamily and Residential Management Industry; providing both operational and accounting modules.


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ensoware
  • resmancloud.com
  • Founded 1999
  • United States

About ResMan

ResMan is a cloud-based property management software that provides the core solutions required for effective property management. Receivables, payables, maintenance, lead management, resident portal and financial reporting are all provided in one complete package for one price. ResMan was developed by over 50 tenured multifamily management owners and professionals. ResMan provides a platform for you and your team to make better, faster decisions and access information from anywhere, anytime.


44152

ResMan Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

ResMan Reviews Recently Reviewed!

I have used all other programs in my years...ResMan is by FAR the best, easiest and most efficient system I have used. Love it!!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy integration with most very vendor. Stay within ResMan to move around to all the other systems. So nice.

Cons: none that I've found. there is on line help and the search button is so easy too. There are no cons, there are no cons, lol

Easy to use and great for affordable properties!

May 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We are a small property management company, managing roughly 200 affordable units and 16 market rate units. We manage both multi-family and single-family homes. We went "live" with ResMan about two months ago and couldn't be happier. Before we had been using Quickbooks and spreadsheets, lots of spreadsheets, and it wasn't efficient for the size of our business or to be able to grow our business. With the majority of our units being affordable, tax-credit units we knew we needed a property management system we could rely on and that would allow for the specific reporting and tracking that comes along with managing tax-credit properties. ResMan has exceeded all of our expectations when it comes to the affordable side. The implementation process went as smooth as it could have gone. And now that we have been actively using ResMan for two months, we are so happy with our decision. ResMan has allowed us to focus on other tasks that come with running a property management company that had been ignored due to the time it use to take us to record everything and run all of our necessary reports.

Pros: We love all the different kinds of reports ResMan offers and the ability to click into the detail from the reports. It is also so easy to get around in ResMan and being able to use the search bar within ResMan. Wonderful for affordable/ tax-credit properties. Being able to chat/message with the support desk or have someone call you within hours and explain and walk-through fixing any issue has been so helpful.

Cons: When posting recurring charges, you have to post everyone with a recurring charge, there is no option to take anyone out.

ResMan is the best Property Management Software for the price

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been so impressed with ResMan. The product is very easy to use, and it has everything you need to effectively manage a property.

Pros: I love the maintenance work orders in Spanish. There are tons of videos you can watch if you have any questions about the software.

Cons: I don't have any

Recommendations to other buyers: ResMan gives you all the bells and whistles without charging you for a bunch of different modules.

Very detailed, great interface, tremendous online teaching videos.

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I switched from Buildium which I had used for 1 year. I did not like the interface and it did not give me the reporting that Resman does. Resman has many integration partners to add to the core product such that all our Property Management needs are met. I really like the interface, very user friendly. We are a small Property Management Company and the program has way more potential than we need, but the software has all our bases covered. Very detailed instruction even before you can begin using the product, which is mandatory. Only company that required it, and I was very glad for the training. Once using the program, if I need to remember how to do something in the software, there is a large video library covering every aspect of the program. If I need further help, I can make a call to customer service. Very satisfied.

Pros: Training Reports Interface Integration Partners

Cons: I cannot set up a new property myself. I have to submit to the programmer and they add it to my inventory.

Recommendations to other buyers: They let you try the program to run around in it to see if it fits your business. No obligation. I found this very helpful.

We love this product!

Sep 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using Resman at the beginning of the year and it was rough start mainly due to the fact that we were using Quick Books and this is a much different software. But this was the best move for our company. The customer service team is always very helpful and if you have any issues they will work with you until it is resolved. When we first started using Resman we had issues printing checks off of all our printers and they worked with me until the problem was solved. We did shop around before we decided to go with Resman and we are so very pleased with this product and the level of service that we get from Resman.

excellent company

May 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was a very easy conversion and their group was very easy to work with.

Cons: Conversions in general are a pain in the neck. This one was easy.

Recommendations to other buyers: The pricing is much lower, the service from their techs is excellent and their program is so easy for the on-site personnel.

Property Management Software that meets your needs

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: From our first presentation to implementation, training and support our transition has been a positive experience. This product is extremely user friendly, it makes sense. The positive feedback from our onsite staff has been overwhelming, we definitely made the right decision. The Boardroom is a great quick look at key information. The Development team has been awesome, they listen and deliver to meet our needs.

Cons: Would like to see the demographics that are similar to those we see on the tax credit paperwork, but I hear that is coming soon!

Recommendations to other buyers: I recommend doing a demo with ResMan. Make a list of what you want in a property management software, you will be happy to see each of your needs that ResMan will meet. Participate in the user group meetings because ResMan listens to the user. If you don't see something you want/need speak up, it may be something already in the works.

ResMan Review

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ResMan utilizes the latest technology to create an extremely user-friendly property management solution. The interface at first glance looks oversimplified, similar to an Apple product; however, do not be deceived. From its comprehensive operations features, including empowering end users to make unlimited resident corrections, customizable dashboards, intuitive document storage, cross browser/platform support, and seamless open RESTful API industry integrations to a powerful accounting GL back end (loved by our entire very demanding accounting team) and included resident portal, it's the most elegant solution in the industry currently.

Cons: Presently, there is no custom report writer, but they are very close to releasing one. The Development team has been outstanding and has always delivered and exceeded our challenging expectations.

Recommendations to other buyers: Give ResMan a try. Conversions and integrations are never trivial, but their implementation team made the process seamless by utilizing transparent project management and helpful guidance. We have never looked back after switching from another industry leader (used for 15 years).

Love the software and support

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This product is extremely user friendly. Unlike other software that is available we have found this product is easy to understand makes sense to the on site team to maneuver through to enter data. The training videos that are available if you need additional assistance are like having someone standing with you walking you through it. I love the ability to chat while working in the software to handle small things that come up. The support is phenomenal. Each and every person you work with from sales to implementation, to ongoing support are knowledgeable, extremely helpful, and friendly. You can tell each one of them want cares about your experience.

Cons: I haven't found anything yet. We have not found anything that isn't superior to products and people we have used in the past.

Recommendations to other buyers: The more information you give the implementation team the less you have to do when the property goes live.

ResMan - THE must have software on the market!!!

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One search function to find what you need instead of fumbling around hoping you click the right place to maybe get the data you need. DocuSign and BlueMoon at your finger tips with document storage to boot.... Yes please!

Cons: Everything is pretty much straightforward and easy navigation no fuss here!

Recommendations to other buyers: Go green, find it fast, stay ahead of the game! If you need a few different functions or reports speak up ResMan listens

Easy-to-use software

Jan 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very user-friendly. I have used many different types of programs in this industry but never found one that was this easy to use until now.

Cons: So far, I have not had any problems out of the vendor or product.

Recommendations to other buyers: Take the time to use everything this program has to offer, such as the repairs, upgrade, and amenities category located under units.It can help you keep track of all the items you have purchased and if you are going through an upgrade time on your community.

One Stop Shop

Jan 08, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the budget variance report, exposure control and texting tool!

Cons: I would like if the Guest Cards were more organized and available on the today page.

Recommendations to other buyers: This software is awesome! It truly is a "One Stop Shop." When I worked for a previous management company I was logged into three software systems daily. One site (to type service requests, resident info etc.), Timberline (to enter invoices), and Yield Star for exposure control and unit pricing. With Resman, I am only logged into one system and can research invoices, my budget, exposure control, service requests and resident info using one system! Resman is very awesome and user-friendly!

Best software out there!

Jan 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I absolutely love that entering my invoices and scanning copies to ResMan is very easy!!

Cons: There is nothing to dislike! Everything about this product is great.

Recommendations to other buyers: Take a look at all the software out there, nothing will compare.

Best property management software on the market

Dec 17, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to chat live with a ResMan expert whenever I need it, not to mention the ability to make suggestions and see them implemented!

Cons: There are too many steps to move in a resident, but at least I know all steps are double checked by on site staff.

Recommendations to other buyers: I recommend doing a demo with a representative and have a set of detailed questions to ask each company if they provide them. You'll quickly see that Resman offers more as a whole for total property management product.

We've been using ResMan for almost two years with great results.

Dec 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like its ease of use, which is slightly ahead of their customer service. Listing more than one, I love the alternate chart of accounts, the boardroom customization, the ease of user setup, and the monthly updates.

Cons: I'm looking forward to converting our management company books into ResMan, which is something we had been unable to do.

Recommendations to other buyers: If it looks too simple, keep looking. It is simple to use and does everything we need. If you do find something you need and ResMan does not do it, ask. They are quick to make changes to fit the user's needs.

Surprised by ResMan Love!

Dec 10, 2014
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What's not to like? As a trainer by passion, the training and support provided by ResMan is what I would expect of a professional training company, not a property management system provider! The product is user-friendly, not too hard on the eyes, and the support team is extremely quick and responsive.

Cons: Occasionally, when they introduce an update it changes users' permissions without warning us, and we have to open them back up. So far it hasn't given permissions we didn't want them to have, it's just removed authorizations we did want users to have.

Recommendations to other buyers: Take a test drive. Speak with users and don't settle. We went through a 1-2 year search for the right product. It was rigorous, but worth the result.

ResMan Critique

Dec 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I absolutely love the ability to chat with support rather than wait for an email or phone call back. Even then, the response is quick though. The product itself is really easy to use.

Cons: I don't like that you cannot attach a purchase order to multiple invoices from the same vendor in the case of back orders or different ship dates for items on the same P.O. I also don't like that the general ledger numbers don't appear on the check stubs. When pulling up an image of a payable, I cannot see what general ledger account it was posted to.

Recommendations to other buyers: We love ResMan, because there is no redundancy. There is no limit to how many users you can have, and the security is very easy to set up.

Best software for Us

Dec 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had the unfortunate opportunity to try out several systems before finding ResMan, and though I don't have many properties to manage they have taken good care of me. I and my staff have had a great experience with the support and implementation teams and the system is fairly simple, especially if coming from Property Solutions like we did.

We are still only 4 months into using it, but so far it's been a world of difference compared to my other experiences. Will be implementing it with several more of our properties in the future.

ResMan is The Best All Around Property Software

Dec 09, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ResMan is a complete property management and accounting system. This software is very user-friendly and has everything needed onsite for managers and marketing, and it is a very powerful accounting package. This is the one solution for all your needs. The support is unsurpassed. The ResMan support team is always helpful and informative. They listen to your questions and take action to make sure your problems get solved.

Cons: I'm very happy with this software and can't think of anything negative.

Recommendations to other buyers: I would recommend comparing the other software packages available out there as I did with this before deciding on ResMan. I found ResMan to be the most complete and affordable solution on the market.

Resman keeps moving forward!

Dec 09, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: For a newer product, Busboom Group has been very happy with how quickly Resman caught up and surpassed the much larger management software providers. Each month new releases continue to make the product easier and more effective to use for our team.

Cons: I would love to see the ability to synch our operating accounts with our financial institutions in the near future to help reconciling our bank accounts.

Recommendations to other buyers: You need to be very comfortable with newer products and processes, and many experienced multi-family team members are very used to the traditional way of doing things, especially back office folks. That transition may be a challenge if top management isn't fully supportive.