# ResMan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ResMan the right Property Management solution for you? Explore 602 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135182/ResMan/reviews --- ResMan 4.6 (602) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ResMan Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews TY Tammy Y Managing PartnerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to track activity clearly, maintain clean audit trails, control access, and report accurately without duplicating work.“ January 26, 2026 NW Nicole W Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “That said, there are occasional performance issues, such as freezing when toggling between screens or tabs taking longer to load. While these delays can be frustrating at times, the platform’s strengths still outweigh its drawbacks.“ February 12, 2026 AH Alexis H Assistant Manager and Leasing AgentReal Estate, 201 - 500 employeesUsed the software for: 1-2 years. “I love that you can add pictures of your residents’ faces, their pets, and even their cars, which makes it easy to identify them.“ January 13, 2026 CR Claudia R PrincipalReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “It logs me out in only a few minutes even while I am working on it so this is inconvenient especially when reviewing financials which requires me long time logged into Resman.“ January 26, 2026 TY Tammy Y Managing PartnerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Like any robust system, it requires discipline and proper processes, but when used correctly it supports efficiency, accountability, and scalable operations.“ January 26, 2026 NW Nicole W Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “There are also times when tabs take longer than expected to load, especially when switching between multiple sections. Although this doesn’t happen constantly, it can be frustrating when trying to complete tasks efficiently.“ February 12, 2026 NS Nanees S Property and Lease AdministratorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “A great software for property owners and property managers that provides so many features to allow customizable reports.“ January 29, 2026 WF W. Carolina F leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “One thing I find limiting is the restricted access to certain functions. While I understand this may be due to company policy, there are some basic tasks like deleting a document uploaded in the wrong section or creating folders to better organize files that I feel should not require additional permissions.“ July 31, 2025 ## Showing most helpful reviews Showing 1-25 of 602 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isabel P. Assistant Leasing Manager Real Estate Used the software for: 6-12 months ### "The Ease of Resman!" February 3, 2025 5.0 Helps manage leads, applications, and resident communication efficiently. Allows users to tailor processes to their specific property management needs. Pros The platform is easy to navigate, making it accessible for both new and experienced users. Cons Just small things like that availability list does not put things in dated order. There is no place on the individual account to add notes about the residents. Review Source JL Josephine L. Regional Manager Real Estate Used the software for: 1-2 years ### "Amazing Support" May 15, 2025 5.0 My overall experience with has been wonderful. I'm happy we decided to partner with them. Pros I love all the help center. Most answers can be found in the articles, but if you're having trouble finding what you're looking for the support team is amazing. Cons If you make a mistake on a bank reconciliation the only way to fix it is to delete and redo all the bank reconciliations that happened after the one that you have to fix. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Better deal for the features/reports we were interested in, especially integrations. Review Source LJ Lynee J. Executive assistant to the president of ABC Real Estate Used the software for: 1-2 years ### "Need improvement on customer service " October 14, 2025 3.0 Software is good overall, customer service is terrible. I would give a higher rating if they would call us back for customer service tech issues. Pros Reporting features, tenant profile, the software is laid out well. I like the ledger and recurring charges. Cons They have terrible customer service, they don’t answer and won’t call us back to answer our questions. Review Source RG Ray G. Assistant Manager Investment Management Used the software for: 2+ years ### "A Steep Learning Curve That Leveled Out" January 26, 2026 5.0 It was challenging at first, especially trying to find and navigate through all the different tabs and features. The layout felt overwhelming in the beginning, and it took time to understand where everything was located. However, as I became more familiar with the system, it started to feel less complicated and more intuitive. Now, it truly feels like my own ecosystem, where each tab has a clear purpose and fits into my workflow. What once seemed confusing has become second nature, making navigation faster and more efficient with regular use. Pros The accessibility of the platform is one of its strongest features. I really appreciate how all third-party tools are fully integrated, eliminating the need to constantly switch between different applications or systems. Having everything centralized in one place makes navigation intuitive and significantly improves efficiency. Tasks that would normally take extra time feel much smoother and more streamlined. The integrations work seamlessly, without interruptions or compatibility issues, which enhances the overall user experience. This level of accessibility not only saves time but also reduces complexity, making the platform easier to adopt and use daily, even for users with varying levels of technical expertise. Cons With the new update, I don’t like how the boardroom view is zoomed in. The increased zoom makes it harder to see the full layout at once, which affects overall visibility and ease of use. Important details feel cramped on the screen, and navigating between sections now requires more scrolling and adjustments than before. This change disrupts the workflow that previously felt smooth and intuitive. While the update may have been intended to improve focus or readability, it instead reduces clarity and efficiency for users who rely on a broader view. A customizable zoom option would greatly improve this experience. Review Source SW Susan W. Accounting Director Real Estate Used the software for: 2+ years ### "Resman is a big success " May 14, 2025 5.0 Overall, is a system that is easy to use and understand. No special in-house IT department needed. Customization of the reports is easy. We converted properties over several years ago and now bringing on new business as well. As a lead on the system, our team took the time to research and plan for the conversion. Planning and preparing on our part were a success as well. The partnership with Resman was a big success. Pros is in one module and the training videos are easy to understand for new users. I have worked on ALL software systems in the industry and Resman is by far the best. Resman is not only a great software, but we have made great partnership relationships with interfaces through Resman. Our staff in accounting is kept lean giving our management company the ability to spend funds in other areas. Cons When bringing on new entities the set up process runs a little slow. We run at a very fast pace. Now we know to get the set up started ahead of our start date needed. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Realpage was a nightmare. Disorganized and logging in and out of modules was not user friendly. Review Source MM Marilyn M. Property Management Real Estate Used the software for: 1-2 years ### "ResMan is the Best Property Management Software that I have used!" March 17, 2025 5.0 allows for easy use, great reports, good ways to "personalize" my dashboard to make moving around easier, integrates with MRI for our background checks, and the best part is the great customer service! Pros is such a user-friendly program with some great features (one that I like the most is the mass messaging that I can do through the software) plus great customer service! Whenever I have any question or an issue, I always get a very rapid response. Cons I have used many software programs and I honestly cannot think of one negative with this program. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Changed the property and the management company that I worked for. Review Source MS Marcell S. BI Specialist Real Estate Used the software for: 2+ years ### "Promising platform with room for improvement" May 9, 2025 5.0 Overall, has been a helpful tool for managing property operations, offering a solid foundation for day-to-day tasks. While we've encountered some challenges—particularly with system integrations—the platform shows potential, especially with continued improvements in technical reliability and customer service. Pros The interface is user-friendly for non-technical users, and the property management features work well for day-to-day operations. The support team is very helpful. Cons We've had cases where automatic user provisioning failed, directly impacting team productivity. Integration with other platforms like Anyone Home sometimes is unreliable. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We switched from Yardi Voyager to to improve usability, streamline daily operations, and benefit from more modern and flexible features. Review Source AG Andrianna G. Marketing Coordinator Real Estate Used the software for: 2+ years ### "ResMan is Efficient and User Friendly! " May 12, 2025 5.0 Pros I enjoy the structure and user friendliness of . It allows for effective bulk communication and even offers step by step training kept at your disposal. The reports are also very helpful with the ability to also create customized reports. Cons There is not one thing I dislike about or would recommend to ResMan at this time. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/) Reason for choosing ResMan We chose due to the efficiency, user friendliness and pricing. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) The switch was made due to the need of more efficiency, user friendly and pricing. Review Source LP Llinda P. Bookkeeper Accounting Used the software for: 1-2 years ### "Bookkeeper" May 12, 2025 4.0 I am very pleased and love using . Moving from property to property easy to maneuver around. Payments are easy to process. Pros Easy to use, the customer service team is AWESOME. the look of the software easy to read. Easy to move around in software Cons Does not provide some reports that our company needs. When you need to void a check, no option to have that on the check register. The knowledge center would be better if the wording would be easier to find what issue your having. When you type what you're looking for it will not bring up the topic you need. It would be great if there were options for Memorized transactions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) software to make the process smoother and better for the tenants Review Source KC Kierstahn C. Assistant Manager Non-Profit Organization Management Used the software for: 2+ years ### "Resman for the WIN! " May 9, 2025 5.0 Again, it is very user friendly so coming from YARDI it is a dream come true. Very to the point and there aren't 10 steps to get one task completed. It also doesn't take forever to run all the reports needed for month end. Pros Extremely user friendly! Easy to access reports...The initial use of is simple, searching a person by name or apartment number is extremely helpful and it is the easiest to navigate in comparison to YARDI or Onesite. Cons Since we are a two phase property, there is no way to integrate the wait list. So, when someone gets on our wait list we have to manually enter it many times depending on the floorplan they are seeking. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) This was MANY years ago, 10+ years so I am unaware of the reasoning but I think it was a great choice! Review Source NW Nicole W. Assistant Manager Real Estate Used the software for: 1-2 years ### "Straight Forward and Clear Cut" February 12, 2026 5.0 Overall, this product has been a valuable tool and has significantly improved my workflow. The user interface is clean, intuitive, and easy to navigate, making day-to-day tasks straightforward and efficient. Customer service is prompt, professional, and always willing to help, which adds to the positive experience. I also appreciate how easily accessible all necessary documents are, keeping everything organized and readily available. That said, there are occasional performance issues, such as freezing when toggling between screens or tabs taking longer to load. While these delays can be frustrating at times, the platform’s strengths still outweigh its drawbacks. Pros I’ve had a great experience using this product and truly appreciate how seamless everything feels. The user interface is clean, intuitive, and thoughtfully designed, making it easy to navigate without any confusion. Everything I need is exactly where I expect it to be. Their customer service is prompt, professional, and always helpful whenever questions come up. Cons While I’ve had a generally positive experience, there are a few areas that could use improvement. Occasionally, the system freezes when toggling between screens, which can interrupt workflow and cause minor delays. There are also times when tabs take longer than expected to load, especially when switching between multiple sections. Although this doesn’t happen constantly, it can be frustrating when trying to complete tasks efficiently. Review Source CR Claudia R. Principal Real Estate Used the software for: 2+ years ### "User friendly as an owner" January 26, 2026 5.0 User friendly as an owner even with the new layout. I can find all information I need and KPIs for performance review. Pros I am an owner with read-only access but I can find all information I need and it was easy for me to adapt to the new layout. Cons It logs me out in only a few minutes even while I am working on it so this is inconvenient especially when reviewing financials which requires me long time logged into . The search option could be more comprehensive Review Source CW Carla W. Assistant Property Manager Real Estate Used the software for: Less than 6 months ### "ResMan Equals Ease of Use!" September 12, 2025 5.0 My overall experience with has been great. I work as an Assistant Property Manager and the delinquency reports keep me on track as well as the ease of use when tenants move-out, put in vacate notices, and being able to place evictions in the system. Pros What I like most about is it's Ease of Use, Lease Management, Navigation, and Property Management. Cons I honestly can not think of anything I like least about . ResMan equals ease of use to me as well as my colleagues. Review Source YR Yeimi R. Leasing Consultant Hospitality Used the software for: Less than 6 months ### "Makes Property Management Easier!" October 14, 2025 5.0 Overall, has made a big difference in how we manage our properties. It's reliable, easy to use, and cuts down on the time it takes to do routine tasks. It’s not perfect, but it’s better than other platforms we’ve tried. Pros The user interface is clean and intuitive, which makes daily property management tasks much faster. I especially appreciated how easy it was to track resident communication and maintenance requests. Cons Sometimes the reporting features feel a bit limited or require extra steps to customize. It would be helpful to have more out-of-the-box report templates. Review Source MC Max C. Marketing Director Real Estate Used the software for: 2+ years ### "Marketing Director" July 15, 2025 5.0 In the past we had many issues with application errors and down time, however now, the system is much smoother. Pros Once you get the hang of it, the system is very intuitive. All solutions are available in one place. Cons It takes a while to catch on. The new interfere is a little easier to grasps. As well, there is no built in CRM system. Review Source AM Andrea M. Property Manager Real Estate Used the software for: 2+ years ### "Great Platform" October 23, 2025 5.0 I like it, has a modern touch to management details and integrates well with all lease documents and screenings. Pros The ease of use and lease management. The system is very easy to navigate and train new staff. The systems set up for support is nice too. Cons It's a huge inconvenience when the random shut down/delay of the website happens. It's frustrating, but luckily it doesn't last long. Review Source CC Candice C. Property Manager Real Estate Used the software for: 2+ years ### "Best on the market" September 19, 2025 5.0 Overall is my favorite property management software. It is easy to navigate and understand. Everything is just a click or two away. Pros I like the overall ease of navigation and that I am able to use/have open multiple real time tabs at once. Cons There tends to be a lot of small glitches. I feel there could be more options in regard to the reports section. Review Source JM Jamaria M. Leasing Consultant Investment Management Used the software for: 1-2 years ### "5 Star review " September 12, 2025 5.0 A really good and easy experience. has never ever gave me any issues, it is safe, easy, and good to move around Pros How easy it is to look up residents and here are many different tools gives you to use and look up things such as renters' insurance and you can see how many units that are left to lease. Cons There is nothing I dislike about . I have no bad opinion on Resman it's self I think it is a great software system to look up residents Review Source rS ramon S. maintenance supervisor Real Estate Used the software for: 6-12 months ### "maintenance supervisor " January 19, 2026 5.0 totally satisfied with how self explanatory it is every option n is a few clicks away and very efficient. Pros its so user friendly and easy to navigate i can go and pull reports and anything i need so fast and efficient Cons honestly is the best system on the market i used all types of software this is by far the best and will totally recommend . Review Source LN Linda N. Manager Accounting Used the software for: 1-2 years ### "My Resman experience!" May 19, 2025 5.0 Since December of 2020 I have been using and I really like it. Makes reports available and easy to understand. Pros The accuracy of getting things done. Reporting made easy, everything titled for quick access. Everything easy to find. Cons It's all good, once I learned it. The learning process took some time, but made easy once I learned. Review Source WP Whitney P. Regional Manager Facilities Services Used the software for: 1-2 years ### "ResMan Survey" January 26, 2026 5.0 I have not had any issues or concerns with so I am pleased with my overall experience. Work orders are easy to place into ResMan for our Maintenance team to receive and begin working on our work orders. Pros Navigating the website is easy. I haven't had any problems accessing work orders that I have put in to be completed. Cons The easy access and navigation of the website. We use to place work orders for each of our communities. Review Source VP Vanessa P. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Highly Recommend Resman" May 19, 2025 5.0 I like very much, of course it isn't perfect but it is easy to catch on and easy to navigate during daily uses. Pros Nothing is "permanent" in the sense of, if you make a mistake there are easy steps to be able to either reverse it or counter what was done. It is also very user friendly; easy to find what you need even if you've never used it before. Cons The reports for leasing is kind to read and navigate. Example, trying to find accurate number of tours and who toured is hard to find clearly and accurately. Review Source AP Angela P. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Cofunction Junction" May 10, 2025 5.0 I like it! Very Functional. I wish it were easier to leave a note and I like that I can have more than one window open for going back and forth. Pros Easy to use and is multi functional for getting various details. Cons Unable to add notes without having to include unnecessary data for simple notes. Review Source RP Roberto P. Financial Analyst Real Estate Used the software for: 1-2 years ### "Good but the excel should be better " August 12, 2025 4.0 A good experience and a way to show all the data in a way that all the people can move around the page. Pros All the reports, the way the data is show and how all the flow of the app moves it all the properties. Cons When you get the reports in excel it´s not super clean and we need to modify a lot top get a better analysis of the data Review Source SC SUSAN C. manager Commercial Real Estate Used the software for: 2+ years ### "Happy Manager" May 14, 2025 5.0 Great! I have never experienced any down time with . It has alot of options and your staff is willing to add features at any time Pros Its very easy to use. I like being able to open a new sign in page to access something I forgot to do and it holds memory of what iI was doing. Cons I'll have to think about this question. Because I can't think of anything. Maybe the only problem I've had is it can't match my apartment numbers with my TAA numbers. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.