Who Uses This Software?

import.io can be used for everything from price monitoring, investment research, machine learning, data-driven marketing, and much more.


Average Ratings

12 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $299.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • import.io
  • import.io
  • Founded 2012
  • United States

About import.io

Import.io is a platform which facilitates the conversion of semi-structured information in web pages into structured data, which can be used for anything from driving business decisions to integration with apps and other platforms. We offer real-time data retrieval through our JSON REST-based and streaming APIs, and integration with many common programming languages and data analysis tools.


import.io Features

  • Disparate Data Collection
  • Document Extraction
  • Email Address Extraction
  • Image Extraction
  • IP Address Extraction
  • Phone Number Extraction
  • Pricing Extraction
  • Web Data Extraction

import.io Reviews Recently Reviewed!


Great app By Import.io

Sep 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Import.io is great app for data extracting, you can turn web page into data within minute and very simple to learn no need to go anywhere when using import.io

Avoid Import.io

Jun 26, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It's a good tool and has successfully built a product that can easily collect data with just a few clicks.

Cons: They have changed their terms and are now claiming overuse - despite the fact there used to be an account query limit that prevented you exceeding your plan. They have removed this limit, not updated any terms and conditions and have not notified their customer base in order to try and catch out users and hit them with a large 'overage fee' despite there being no mention of this anywhere on their website.

Extracting data from website couldn't be easier

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I set up a extractor to use for data analysis of URLs of many different groups and it was pretty easy to do. I had many contacts from the import.io team and good help. I also worked some on a web crawler. Eventually, I switched off to a different project where I didn't need this functionality, but it worked really well.

Cons: I wish products from other for collecting/using data were as good, and that I still had projects that used this excellence product.

Overall: This saved me at minimum days of manual entry from websites. And that was for a small project. With a large extraction job this would be a life saver.

It's an 'okay' tool, with the worst customer service

May 17, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The user-interface was easy to navigate. A certain website, such as a Forum with multiple pages don't work with the tool, but some websites do.

Cons: I would advise anyone with looking at this tool to think twice about purchasing and to read their Terms & Conditions very carefully. We tried to close our account ahead of the scheduled relapse date, and Import ignored our calls & messages until the relapse date had passed. When we finally got a hold of Import, their customer service person was not at all compassionate about the situation and refused to refund us.

The WORST customer experience of my life!

Jul 19, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: You know, I really did like using the software in the beginning - it helped reduce a ton of time-consuming data collecting. But I now have serious regrets...

Cons: As soon as I had issues, there was ZERO help. They just defer your requests and hope that you'll give up. I did NOT want to renew, so I went to cancel my annual subscription a few weeks before it was supposed to renew. It turns out they require a minimum of 4 weeks notice to cancel! They refused to cancel my subscription and charged my credit card. I spoke to a salesperson and he was the rudest person I've ever spoken to - making false promises and never following up. So now we're stuck with this EXPENSIVE software for another year. If you're thinking about subscribing to their software, my advice is to stay far away!

Great tool for what it does!

Oct 10, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: We found this to be a great tool for data mining and parsing specific information from websites. There's definitely a bit of a learning curve, but it got us exactly the info we needed in the format we wanted.

We primarily used import.io in conjunction with a Twitter search engine app to compile structured data for searches based on specific hashtags, keywords, and usernames. It did a fine job.

We did not have to contact customer support, but I did find online discussions to be useful enough to get what we needed.

Intuitive but Overpriced

Jun 14, 2017
2/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Nice clean interface, simple dashboard that is user friendly. Easy to sign up and use immediately

Cons: Extremely overpriced for what you get. Import.io is designed to make them money, not be a useful service. And the terms and conditions are filled with hidden tricks- if you don't cancel 7 days earlier, they charge you again with not possibility to request a cancellation. No other data service is this starchy. You pay for your queries regardless of whether you use them or not. Most other services you "pay as you go".

The pricing structure is designed to force you into paying for more, and keep paying. If you do not need your data for a specific month, you cannot put your account on pause. Meaning, as soon as you stop paying, all of your structured queries permanently disappear. I've started with ScrapeHero and I love it- 1/10th the price of import.io, clean, simple and if you aren't satisfied they refund you, not argue with you. In such a saturated field like data services, I'm surprised they are so structured and hostile. As we are expanding into running hundreds of thousands of queries monthly, I'm glad we did not get locked in with import.io.

Good Scrapping Tool

Dec 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: A very easy scrapping tool for those who have no basic knowledge of code and programming. And it's free !

Great data extraction tool

Jul 28, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: import.io is a good, relatively simple API creation tool. Their UI may not be the prettiest, but once you actually drill down into using the tool it can do some pretty powerful stuff. It's made my getting data to integrate so much quicker. The best thing about them though, is their amazing support team. They are always on hand to answer questions and point you in the right direction.

Lots of power for non-programmers and friendly pricing

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Import.io gives you the ability to generate custom data through web scraping. Trying to do this with open source tools is possible, but not easy. Import.io makes it much easier if you're not a programmer or sysadmin, and the pricing is reasonable.

Cons: Some workflows could have better UI: sometimes there can be a lot of clicking for repetitive and simple tasks, especially on websites with many pages.

Great product. Easy to use and FAST!!

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: How quickly this product can scrape a page or multiple pages. competitors take hours, this takes minutes.

Cons: The fact that each sub-page costs a credit. It can quickly get expensive if you are extracting data from a number of sub-pages.

Overall: Speed

Easy to use, but no support and many features missing

May 12, 2015
2/5
Overall

4 / 5
Ease of Use

1 / 5
Customer Support

Comments: This software is very easy to use. But as soon as questions arise, you are totally on your own. The import.io team directly navigates you to and support forum without helping you.

Sadly also a lot of features were missing, like scraping more than 15 items or parsing dates.