# import.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about import.io Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more. Source: https://www.capterra.com/p/135185/import-io --- # import.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) import.io ## What is import.io? Import.io is a global leader in web data extraction and integration, trusted by enterprises to turn the web into a dependable source of structured, actionable intelligence. Whether you need a complete Data-as-a-Service solution or direct access through our high-performance APIs, Import.io delivers web data at any scale. Our platform is powerful, precise, and built for reliability, enabling organizations to automate data collection, accelerate analytics, and make faster, data-driven decisions with confidence. ## What is import.io used for? [Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Text Mining](https://www.capterra.com/text-mining-software/)[Big Data](https://www.capterra.com/big-data-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for import.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://import.io&name=import.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### import.io 4.1 (14) VS. [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting Price $299 Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (14) Ease Of Use 4.2 (1,864) Value For Money 3.8 (10) Value For Money 4.3 (1,270) Customer Service 3.8 (11) Customer Service 4.1 (1,204) ## import.io alternatives [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,885)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) Highest Rated [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,353)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) [4.6 (1,977)](https://www.capterra.com/p/1417/SQL-Server/reviews/) Starting price $13748.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/1417/SQL-Server/) [Domo](https://www.capterra.com/p/119119/Domo/) [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/119119/Domo/) [View all alternatives](https://www.capterra.com/p/135185/import-io/alternatives/) ## FAQs about import.io Overview ### Which roles and teams benefit most from import.io? import.io is most used by analysts, marketing teams, and business leaders who need fast access to web data for research, lead generation, and competitive tracking. Executives use it to inform strategy and market decisions, while technical founders and developers support automated data extraction workflows and reporting. Answer based on 16 reviews Overview ### What company size and specific industries is import.io built for? import.io is designed for small businesses, mid-market teams, and enterprise organizations that need web data for price monitoring, investment research, machine learning, and data-driven marketing. It fits companies in retail, finance, technology, and marketing-focused sectors that depend on structured online data for analysis and decision-making. Features and Usability ### What are the key features of import.io? import.io offers web data extraction, data import/export, and data integration for collecting and moving structured data. It includes data transformation, document extraction, and extraction for email addresses, IP addresses, phone numbers, and images. Core reporting features include dashboard creation, customizable reports, historical reporting, trend analysis, alerts/notifications, and task scheduling. Integrations ### Which third-party tools and platforms does import.io integrate with? import.io integrates with Microsoft Excel. Getting Started and Support ### What training and onboarding options does import.io offer? import.io provides webinars, documentation, and videos for team training. Webinars offer live or scheduled guidance, documentation serves as written reference material, and videos support self-paced learning and feature walkthroughs. Getting Started and Support ### What customer support options does import.io offer? import.io provides email/help desk support, FAQ/forum access, a knowledge base, and chat. With no reviewer feedback about support available here, its support experience cannot be assessed for response speed, helpfulness, or common frustrations, so only the listed channels can be confirmed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Data Extraction 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Data Transformation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Customizable Reports Alter the layout and content of reports Dashboard Creation Creation and customization of dashboards import.io 21 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Alter the layout and content of reports Creation and customization of dashboards Assemble data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Combining data from different sources and providing a unified view Translate EDI formats into data suitable for use with company applications. Graphical representation of data Extract documents and document data from data sources Extract email addresses from multiple data sources Extract images and image data from multiple data sources Extract IP addresses from multiple data sources Observe and track the demand, usage, progress or quality of a system, product, or user Extract pricing data from multiple data sources. Extract phone numbers from multiple data sources Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Review data from past periods to reveal recurring tendencies and predict future performance Extract data from any online source. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (12) 4.4 Based on 12 reviews ## Pricing Value for money 3.8 (10) Free Trial Free Version Basic $299.00 Per Month Value for money 3.8 (10) 3.8 Based on 10 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (11) 3.8 Based on 11 reviews ## User reviews Overall rating 4.1 Based on 14 reviews Filter by rating 5(7) 4(4) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent AL Aya L. CEO Computer Software ### "Import.io is good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 11, 2026 I had a very good experience working with import.io Their customer service is good, and their data is solid. Pros Import.io makes working with web data feel predictable, which is rare in this space. Once a data source is set up, you can trust that it will keep delivering clean, structured output without needing constant attention. That frees up a lot of time and mental overhead, especially if your focus is analysis or decision-making rather than scraping mechanics. Cons Some bigger jobs can take more time, however the outcome is solid. They communicate progress clearly and deliver results you can rely on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2026 Thank you for the great feedback! We’re really glad Import.io has helped make your web data work more predictable and easier to manage. It’s especially great to hear that our communication and delivery met your expectations on larger projects. We truly appreciate your support and your kind words about our team and data quality! AU Anonymous User Formateur Computer Software ### "Le Scrapping simplifié" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 13, 2020 Bien Pros Import.io a été une agréable surprise pour ma part, nous devons amasser une masse non négligeable de données en ligne et les structurer de manière à les exploiter en back. Manuellement c'est l'enfer. Avec les méthodes de scraping classique, la variation des structures de site en site ne permet pas de maintenir un modèle viable. Avec IMPORT.IO tous ça est simplifié, tu lances et tu prends les données que tu veux dans la forme que tu veux. Cons \* La limite dans la version test, on y prend gout rapidement donc on souhaite aller plus loin \* Manque de visibilité immédiat sur le pricing Switched from [Zyte](https://www.capterra.com/p/180165/Zyte/) Juste pour voir les différences Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB James B. Director Marketing and Advertising ### "The opportunities that Import.io opens up is immense" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2019 I first discovered and used Import.io back when they had a free desktop browser - this led me to working with Import.io across a number of projects, something that I wouldn't have been able to do without the free browser. It's a shame that this has gone, but I still can't fault the value behind the product these days. Pros \- Powerful - there's more to just extraction these days, with manipulation and reporting - SO easy to get started with, with smart data extraction, there's a lot that can be done without REGEX or XPath - Scalable - Great support Cons \- It's not affordable for the single user anymore Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Rick P. Director Publishing ### "Useful Keyword Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 13, 2019 Pros As someone who runs ppc ads, this tool is useful for extracting data from websites that can then be deployed as keywords Cons I personally think this software is quite expensive - and recently became more so Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Director ### "Avoid Import.io" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 26, 2018 Pros It's a good tool and has successfully built a product that can easily collect data with just a few clicks. Cons They have changed their terms and are now claiming overuse - despite the fact there used to be an account query limit that prevented you exceeding your plan. They have removed this limit, not updated any terms and conditions and have not notified their customer base in order to try and catch out users and hit them with a large 'overage fee' despite there being no mention of this anywhere on their website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Research Strategist + Writer ### "Lots of power for non-programmers and friendly pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 28, 2018 Pros Import.io gives you the ability to generate custom data through web scraping. Trying to do this with open source tools is possible, but not easy. Import.io makes it much easier if you're not a programmer or sysadmin, and the pricing is reasonable. Cons Some workflows could have better UI: sometimes there can be a lot of clicking for repetitive and simple tasks, especially on websites with many pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nelson G. Mentor Education Management ### "Extracting data from website couldn't be easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2017 This saved me at minimum days of manual entry from websites. And that was for a small project. With a large extraction job this would be a life saver. Pros I set up a extractor to use for data analysis of URLs of many different groups and it was pretty easy to do. I had many contacts from the import.io team and good help. I also worked some on a web crawler. Eventually, I switched off to a different project where I didn't need this functionality, but it worked really well. Cons I wish products from other for collecting/using data were as good, and that I still had projects that used this excellence product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Robin R. COO Financial Services ### "Great product. Easy to use and FAST!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2017 Speed Pros How quickly this product can scrape a page or multiple pages. competitors take hours, this takes minutes. Cons The fact that each sub-page costs a credit. It can quickly get expensive if you are extracting data from a number of sub-pages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Logan D. Analyst Human Resources ### "Intuitive but Overpriced" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 15, 2017 Pros Nice clean interface, simple dashboard that is user friendly. Easy to sign up and use immediately Cons Extremely overpriced for what you get. Import.io is designed to make them money, not be a useful service. And the terms and conditions are filled with hidden tricks- if you don't cancel 7 days earlier, they charge you again with not possibility to request a cancellation. No other data service is this starchy. You pay for your queries regardless of whether you use them or not. Most other services you "pay as you go". The pricing structure is designed to force you into paying for more, and keep paying. If you do not need your data for a specific month, you cannot put your account on pause. Meaning, as soon as you stop paying, all of your structured queries permanently disappear. I've started with ScrapeHero and I love it- 1/10th the price of import.io, clean, simple and if you aren't satisfied they refund you, not argue with you. In such a saturated field like data services, I'm surprised they are so structured and hostile. As we are expanding into running hundreds of thousands of queries monthly, I'm glad we did not get locked in with import.io. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VF Vincent F. CMO E-Learning ### "Good Scrapping Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 6, 2016 A very easy scrapping tool for those who have no basic knowledge of code and programming. And it's free ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135185/import-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.