# UiPath Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is UiPath the right Robotic Process Automation solution for you? Explore 722 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews

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UiPath

4.6 (722)

[View alternatives](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of UiPath

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

AP

Arpit P

Intelligent Automation DeveloperInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I have used it for bot creation, document processing, web automation and ERP related tasks, and over the years the platform has improved a lot with AI features like Document Understanding and AI Center.“

June 9, 2026

AP

Arpit P

Intelligent Automation DeveloperInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“One thing I did not like much is that AI Center and Document Understanding setup can become confusing in the beginning, specially while training models or handling different document formats.“

June 9, 2026

AP

Arpit P

Intelligent Automation DeveloperInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“The newer AI and coding features save time in workflow building and debugging.“

June 9, 2026

Lance W

Software EngineerRetail, 10,001+ employeesUsed the software for: 1-2 years.

“For complex or edge case scenarios it is hard to create.“

January 17, 2025

DH

Daniel H

Business Process ManagerAutomotive, 10,001+ employeesUsed the software for: More than 2 years.

“In my team have automated many operational tasks (covering capacity of 2 FTEs) allowing us to focus on more strategic areas.“

October 24, 2025

RM

Rajesh M

RPA DEVELOPERInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The License cost should be expensive, especially for small businesses.“

October 4, 2024

AP

Arpit P

Intelligent Automation DeveloperInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Overall my experience with UiPath has been good because it helped reduce a lot of repetitive manual work in daily operations.“

June 9, 2026

SR

Sandra R

CoordinatorComputer Software, 10,001+ employeesUsed the software for: More than 2 years.

“The licensing cost of UiPath is relatively high, making it difficult for small to medium-sized organizations to afford.“

July 13, 2023

## Showing most helpful reviews

Showing 1-25 of 722 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Manish S.  
AI and Automation Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "UI Path - A perfect path to automation"

December 19, 2025

5.0

My experience with UiPath was positive. I used it to automate invoice processing, extracting data, validating it and posting to an ERP. It reduced manual effort significantly, though it required careful handling during error scenarios.

Pros

I liked UiPath’s intuitive design. It made automating complex business processes feel approachable, fast to build, and easy to maintain, even when scaling solutions across teams.

Cons

I liked least the frequent version changes and stability issues, which sometimes broke existing workflows and required extra effort to re-test and maintain automations.

Switched from

[SS&C Blue Prism](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/)

Blue Prism was costlier and more complicated.

Review Source

Sadaharu K.  
Marketing Planner  
Information Technology and Services  
Used the software for: 1-2 years

### "Utilizing Uipath as your company's RPA resource leads to improved efficiency"

September 3, 2022

4.0

It's important to list all operating processes so RPA can be implemented effectively, this includes examining which workers are performing which tasks, how many hours they spend on each task, and which tasks can be replaced by RPA.. Uipath's service offers suggestions on how to manage and utilize large amounts of material. In addition, the resource planning and allocation framework, also known as RPA, is offered by Uipath in the form of consulting. RPA makes it possible to speed up operations by automating robots that observe human jobs. Any application can automatically repeat basic tasks by hundreds or even thousands of robots that can easily identify their functions. By repeating the same functions without having to enter data multiple times between applications, mistakes are reduced.

Pros

Minimizing costs can be achieved by focusing work on basic tasks. This allows for a wide range of business efficiency services such as technology consulting, business consulting, and customer support. Costs can be minimized by focusing work on basic tasks. This enables a wide range of business efficiency services, such as technology consulting, business consulting and customer support. The robot has an algorithm capable of recognizing images and characters. Thanks to this, the robot can instantly recall new procedures without the need for any preparatory work. Hiring talented, pricey employees will lead to more creative work that improves the overall efficiency of your business.

Cons

A large operating system is required to maintain the expense. It's private but costs a lot. It's necessary to examine what people are doing when implementing RPA closely.

Switched from

[SS&C Blue Prism](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/)

Uipath offers two types of services: complete automation of processes and partial integration of robots. Their robots can be configured in different workplaces; the number of robots can be determined for each location. These robots perform work that is scheduled specifically for them, which allows humans to focus on specific tasks alongside their robot counterparts. Constant work can streamline tasks and improve performance.

Review Source

Yasser A.  
Chief Executive Officer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Automate Repetitive Processes easily with UiPath"

April 17, 2022

3.0

I like the low-code environment that is easy for both beginners and experts in the field to learn. Very intuitive, UiPath Studio is an application, not a web application, so it's much faster and more stable than other low-code tools such as Oracle Integration Cloud. Great online learning through the UiPath Academy, perfect for those new to UiPath or RPA. Easy to hear and very informative. Also, it does not take forever to understand or understand. UiPath Go and third-party support are very helpful in creating automation, as it's likely that someone has already done the same. Automation is open source, so it's very easy to get started. The easy-to-use orchestrator allows you to deploy your robot with minimal stress, and switching from a DEV environment to a PROD environment is very easy.

Pros

Data scraping is accurate and extracts the data completely. Excel automation makes it easy to format your data as needed. UiPathGo offers many custom activities such as chatbots and vision automation to help you integrate your application with UiPath. No other tool offers such a possibility. The recording performance is excellent. In particular, both desktop recording and web recording work very well.

Cons

Extracting data from an iframe is difficult, but still possible. It's a good idea to provide an Ubuntu version of the UiPath Enterprise RPA platform.

Review Source

Ana A.  
Security Architecture Discipline leader  
Banking  
Used the software for: 1-2 years

### "Proceed automatically with mechanical paperwork"

August 16, 2022

4.0

For example, I open 20 Excel sheets, hit the same macro button, print, and move the finished job to the full folder. Despite appearing clear, the task can be completed manually. If you leave it to the robot, you can certainly finish it without omissions. By accumulating this level of content, overtime will be reduced.

Pros

It is possible to create everything from the creation of a simple engraving robot to complete flowcharts. From beginner to expert. From individual work in the office to running hundreds of processes across the enterprise, the balance between price and content is very good. Even in the BtoG world, popularity is high. The interface seems difficult at first glance, but if you study in the online academy, you can make a decent robot.

Cons

There are too many products, making it challenging to distinguish between them. I wish they would make the sales method easier for fans to understand, including the wording on the home page.

Alternatives considered

[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Reason for choosing UiPath

When people do simple work, they sometimes lose concentration and make mistakes when processing a large number of cases, but with Uipath, mistakes do not occur in the processing phase, unless they make a mistake in the setup phase. In short, they are better than humans in terms of accuracy.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

When I go to work in the morning, I log into my email, log into my schedule, log into the attendance system, click to go to work, open various important sites (I log into the VPN when I'm at home), etc., all with a robot. It's a small thing, but it's convenient to be able to prepare for work in the meantime.

Review Source

Meraz H.  
Assistant Manager  
Information Technology and Services  
Used the software for: 2+ years

### "UiPath does it best: Your Automation Companion"

May 24, 2022

5.0

The user interface is easy to understand and maneuver around. This software will assist you in getting started with RPA development much more rapidly if you are a beginner in the field. Complex issues with business automation are resolved via the use of a framework. Have basic tools, like recorders, for getting started, and then more complex capabilities, like the UiExplorer, for making the automation more robust after that.

Pros

An easy-to-learn low-code environment for beginners and pros. UiPath is quicker and more reliable than web-based low-code technologies like Oracle Integration Cloud. UiPath Automated processes, as we all know, the DE RPA software to implement must be simple enough for employees to use without extensive programming knowledge, as well as intelligent and sophisticated enough to take advantage of the most advanced learning and further advance your power of automation.

Cons

To begin, there is an urgent need to enhance the OCR and image-based automation operations. In addition, I think the cost is a bit steep in comparison to the prices of other similar products. It would be wonderful if there was any way to have the cost brought down. There is room for improvement in automation, which would make software development much simpler. In addition, training on the subject of dynamic selectors is necessary. This is due to the fact that the majority of online applications are dynamic, making it difficult to comprehend the appropriate selectors and how to put them into practice.

Alternatives considered

[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Reason for choosing UiPath

Price is a factor to consider when purchasing this item; however, in addition to that, there is a lot of available learning resources online, and Uipath also has an academy where you can learn things quickly. UiPath Product team has been rendering amazing support.

Review Source

Ronald C. R.  
Creative Content Manager  
Entertainment  
Used the software for: 1-2 years

### "Using Uipath RPA , this is an alternative for businesses and individual users"

April 20, 2020

5.0

The shared usage of the web site and software is a fascinating way to behave and fits better for the company. Mainly, this is a recovery method that preserves ventures and certificates and enables them to be accessed on certain devices. With respect to process automation, it functions well. You will easily define which activities are required and then guide the processes to the appropriate destinations. On the wall, this RPA device indicates the way forward. You must download a software, UiPath Lab, in order to create a robot. The requirements of the project and configuration of the process automation program should be implemented in it.

Pros

Some of the latest innovations in process control utilizing robotics. When before it was a costly and limited estate, then. For through technologies, that is now feasible, nowadays it is also possible to carry out the whole phase of a personal computer. UiPath is a program that enables you to create a robot to conduct various functions, from email management to administrative routines. It was Artificial Intelligence and Robotic Automation of Processes (RPA) that enabled this possible and appeared as the scientific future. Those two fields of research and growth have progressed in prospects, allowing for major transformations.

Cons

Anyone who may not understand basic programming may have difficulty utilizing it.

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

Reason for choosing UiPath

UiPath may be used for different purposes. The construction of a robot by the UiPath application begins at the developer's website. You will sign in to enter the exclusive region. Through this way, you can view all goods, licensing and software tutorials. With the proposal to simplify and service a variable market, this is a choice that has acquired space. UiPath is an RPA program that claims to be simple to use, in addition to allowing other actions simpler. These two signatures can be used in a number of ways. Since it has videos and a fully integrated interface, the software is simple to use, nevertheless, something experience is required. No matter how much it's open to both private and business consumers, it's the latter who can take better advantage of the capabilities of this app.

Review Source

TA

Tim A.  
Strategic Operations Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Formidable when you pay your dues at the outset."

July 14, 2025

5.0

UiPath has given us an opportunity for operations analysts to be able to focus on more not tactical work. One of them cut the time the company spent processing invoices from three hours a day to 20 minutes.

Pros

It’s very cool that we can automate tasks that we do over and over, like pulling regulatory data off of reports or updating an old system. It’s saved me hours of manual entry every week.

Cons

The learning curve is steep. It’s tough to do it quickly if you don’t have someone dedicated to RPA. Documentation is decent so far, but still assumes a lot of prior technical knowledge.

Review Source

DH

Daniel H.  
Business Process Manager  
Automotive  
Used the software for: 2+ years

### "Automate your Operational Task and focus on what matters! "

October 24, 2025

5.0

I like very much the creation of a bot for certain activities, and they are still running on a weekly base. Easy to use, especially for repetitive work ensuring always doing the tasks exactly the same each time. Love it!

Pros

UiPath is globally used in our company. In my team have automated many operational tasks (covering capacity of 2 FTEs) allowing us to focus on more strategic areas. It is easy to use, but most important easy to understand for the ones not using regularly. This is important as we can contribute directly in the automation solution.

Cons

At least in our company the learning curve is done alone. There is a lot of information and learining material in youtube, but it is difficult to start.

Review Source

NS

Netra S.  
Senior RPA Developer  
Oil & Energy  
Used the software for: 2+ years

### "A powerful Robotic process automation software"

November 17, 2024

4.0

A very user friendly and reliable RPA tool with constant addition of new functionality .The UiPath studio is the best development IDE as all functions can be searched and inserted into the process with just a drag and drop

Pros

The entire development is based on drag and drop functionality of the required functions .Minimal programming knowledge required to develop a RPA bot Extremely easy to deploy using the cloud orchestrator

Cons

No option to disable auto updates in the settings

Review Source

VR

Verified Reviewer  
Software Engineer  
Retail  
Used the software for: 1-2 years

### "Easy to Use Automation Tool"

January 17, 2025

4.0

Use it for general UI automation and regression testing.

Pros

For standard UI automation and general component validation, it saves a lot of time versus creating an inhouse, from scratch framework and building out the test scenario executions.

Cons

For complex or edge case scenarios it is hard to create.

Review Source

VR

Verified Reviewer  
Develper  
Information Technology and Services  
Used the software for: 2+ years

### "UiPath: Automate Your Way to Productivity"

October 16, 2024

5.0

Found it to be a powerful tool for automating repetitive tasks and increasing productivity

Pros

One of the best things about UiPath is its ability to integrate with other software applications, such as Microsoft Excel or Salesforce. This means that users can automate tasks across multiple platforms, making their work more efficient.

Cons

Some potential cons of UiPath include a steep learning curve for more complex workflows, limited support for certain programming languages.

Review Source

RM

Rajesh M.  
RPA DEVELOPER  
Information Technology and Services  
Used the software for: 2+ years

### "UI PATH RPA TOOL - REVIEW"

October 4, 2024

4.0

Overall UiPath is highly recommended for its robust capabilities and support, though it may require some time to master fully.

Pros

UiPath is one of the best leading tools in the RPA (Robotic Process Automation) field. We can learn very easily, and it's praised for user-friendly interface. UiPath has a strong community and extensive resources for learning (UiPath Academy) and troubleshooting

Cons

The License cost should be expensive, especially for small businesses.

Review Source

Bejoy Edison M.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool for RPA, easy to use, free availability of docs, Trial version, Tutorials"

January 25, 2019

4.0

Business problems solved Automated the account generations in different applications for Employee On boarding. Getting forecast values of Demand Management processes in excel attachment and mail body, analyze it, process it and insert into database. Fetching latest sales values from different department and doing data consolidations to form a dashboard and then mail it to business heads. Identifying the indent and type of mail content received in the support mailbox and redirect the mail to concerned department. Reading non PO invoice details form SharePoint form, validate it, send it for manager approval, and on receiving manager approval enter the invoice details with invoice and approval attachments to SAP. Benefits Improved the speed of execution of process Eliminated human errors - the manual actions had caused error in excel formula and it was unknown to the business until the UiPath RPA tool was implemented. Development was easy with UiPath with the numerous inbuilt activities and support for custom activities Issue handling was easy with the help of documentations, community and the official support team

Pros

UiPath provides free trial version of both Community and Enterprise edition UiPath provides Free Tutorials and documentations UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues etc. UiPath has assigned an official team for providing support for the community users through this platform. We don't have to spend any money for trying out the features and doing POC with them. UiPath provides flexible licensing model which helps customer to spend based on their need. UiPath has reasonable license price compared to other leading RPA tools UiPath is an easy to learn and use tool with a great user interface. Unlike other leading RPA tools UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow. UiPath provides large number of activities which we can reuse as per our need just by changing the properties and parameters UiPath provides the flexibility to create custom activities as per our need UiPath supports integration with various OCR, Cognitive, ML and IOT related services and tools UiPath provides the flexibility to use unattended robot without need of Orchestrator UiPath orchestrator component is a very powerful tool which if utilized effectively can make the robot management and monitoring very easy. UiPath Orchestrator supports APIs using which we can get the details from the Orchestrator database UiPath’ s recording feature is very helpful to begin the

Cons

UiPath’ s reluctance to add the support of C#.net code till now. UiPath tool doesn’t provide an option to resize the activities as per wish, especially "IF" activity is a big Box. Non availability of maximize option in Property edit box, argument value edit box etc. No option to make a set of activities as Favorites in all projects done in a system, have to set favorite activities separately for each project. The comment option could be better, when an activity or sequence is commented there will be 2 wrapping sequence which is unnecessary and also the Display name is always same, the display name of a commented section should be the display name of the sequence or the display name of the activity itself.

Review Source

PL

Prasnta L.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "One of the Best RPA tool in the RPA crowd"

November 19, 2019

5.0

Till date a nice journey with the tool. and received really the great support from the community.

Pros

First I will start with the learning the tool. It has a great learning portal from which a learner can independently and easily learn the tool with the real time use cases. which gives the first time user to use and implement it in any scenario. Again the interface is designed in such a simpler way that a novice or neophyte can start up with it without having the prior programming experience. And the dedicated support team is there to assist the learner in case of facing any technical difficulties. as well as the community forum is a gold mine to get any doubt solved at any time. after learning it capable enough to address any business scenarios with a really good and cool performance. Community version is a great approach to serve the society also in small RPA needs as well as the learning perspective While other vendors are charging to learn the tool. And the software architecture design that can both run in stand alone as well as in server or cloud distributed mode. while some of the other tools need very complex hardware to install and execute a simple script.

Cons

No words to say in against. It is the best it its way. But in case of intelligent automation and attended automation it could be better as compare to competitors. And the error and exception handling frame work (RE Framework) is a complected one for a developer to develop point of view but at the same time it is guarantee that it will create the robust and reliable solution.

Reason for choosing UiPath

Ease of use, Great user interface and the trouble shooting activity with 98 percent activities and functionalities to address any business scenario and the community edition to experiment and develop the solutions without getting worried about the licence cost and and expenditure. and the learning portal, support and many more.

Review Source

Samer P.  
Enterprise Solutions Engineer  
Marketing and Advertising  
Used the software for: 2+ years

### "Expedite the Return on Investment, Computerize All of Our Business Procedures."

October 24, 2022

4.0

The best automation solution available on the market is UiPath. It helps ensure that the business runs efficiently and without any hiccups. The entire process is automated, therefore there is no need for any involvement from a human being. The undertaking is carried out in an effortless and automated manner. The return on investment was really high, and in addition, it made our work much simpler. There is no other product on the market or solution that can provide the same level of automation at such an affordable price. The method of deployment is straightforward, and it is easy to incorporate into existing systems. A layman user should have no trouble understanding how to utilize the dashboard, and they should be able to begin performing the activity on the very first day. This contributes to the smooth automation of the process overall. The creation of AI bots is not difficult. The user interface is quite uncomplicated, and the fact that new capabilities are being added on a regular basis is the cherry on top.

Pros

UiPath is extremely user-friendly and simple to use, even for inexperienced users. It is a highly secure, scalable, and cost-effective automation platform that includes all of the capabilities required for businesses to quickly automate even complicated activities. The drag-and-drop capability, which requires no coding experience, makes it even easier for anybody to utilize this application. It has significantly decreased our working time; for example, a time-consuming operation that formerly required several employees can now be set up and handled by only one person, while the bots complete the work precisely and automatically. I particularly like how this top-rated RPA platform has reduced any risk connected with human mistakes throughout our business operations. This has been accomplished by minimizing the frequency with which our staff manually input or transmit data; as a result, mistakes have dropped and accuracy has grown. The Support Team is fantastic, constantly imaginative, and solution-oriented.

Cons

Many organizations might benefit from having a chatbot capability. Pricing can be reduced. More features should be included to make this solution more appealing.

Review Source

RB

Rammohan B.  
Senior RPA Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "King of the RPA Space"

April 6, 2019

4.0

Its really been a great journey being an UiPath Developer since last 1.5 Years now. Personally, I never had to look back for any other RPA vendor for any other kind of automation. UiPath does provide it all. Also, UiPath has been constantly improving and delievering its features for all the community users specially with every new release having a surprise waiting for you. Recently added features like Git Integration, Computer Vision, Workflow Difference etc are the examples of it.

Pros

UiPath has been constantly growing in terms of features/functinalites and have been personally seeing it from the intial version of 2018 to the latest 2019.4. Its Easy of Developement, Flexibility in designing the Frameworks, Ability to Design Custom Activities stands on the top. UiPath has been constantly increase and adding abilities/features as a set of activities for the studio. If there is something not available out of the box to use, then you always have an ability to develop custom activities right from Visual Studio which is a lot easier to develop and integrate as well. I believe for almost all its users, its always the community forum that comes to rescue for any tasks that needs helps or suggestions. UiPath has always giving the importance to its community users from ideas to defects to suggestions. Have been seeing those ideas being converted into features for almost every next release. Biggest advantage of is its availability of the Comminity Edition for any one. Community Edition of UiPath along with the Freely available UiPath Academy Courses/Certifications has really been a game changer in shaping the RPA Space for the future. In short its the market leader in the RPA Space for sure right now and will be for the years to come.

Cons

Being a UiPath RPA Developer since last 1.5 Years there is hardly something that i dislike about the product. I believe it would be too much to ask but a more powerful debugger would really help a lot. Debugging capabilities like Visual Studio would really be more helpful for all the developers spending there time in fixing all those night mare bugs. Adding more capabilities to integrate AI & ML Solutions with UiPath would be something that would make this tool more powerful.

Review Source

Souhil S.  
Entrepreneur  
Design  
Used the software for: 6-12 months

### "The Best RPA Software in the Market"

February 15, 2021

5.0

I believe UiPath is the best RPA software in the market right now because it helped me and a lot of clients to build and operate automatic robots to save time, money, and energy on some boring and daily tasks. I'm really impressed with how UiPath works and how easy to use it and you really don't need any programming background to create and run your robot. I'm sure they will keep the good work and the best is coming in the future especially with the UI integration and all the helpful features.

Pros

I like UiPath because I can automate almost any boring and time-consuming task and I have all the helpful features and I don't need a lot of software knowledge to create a robot. I like it because it's very easy to use with a user-friendly interface and everyone can use it. I use it to automate my daily work tasks and I saved a lot of time and energy. I like the drag and drop function because this allows me to place the activities and automate a lot of things in my daily work without any effort. I like the user interface in the orchestrator, and it's effortless to use, and you can see a lot of information from there like the logs, robot jobs, errors...etc. I like the integration UiPath offers especially Excel and Outlook because I really need those in my daily work and using UiPath to collect data and saving it in Excel is Amazing. I like how their community is growing daily and the UiPath forum, Academy, Q&A section are great and very helpful and I can find what I'm looking for there. I like their YouTube channel and their daily videos because this helps me to understand a lot of things and to stay updated always.

Cons

I think supporting more softwares and Integrate them with UiPath will make this software almost perfect. also, I think the software is a little expensive especially for small businesses like mine and I hope there will be more flexibility in the future.

Review Source

VR

Verified Reviewer  
Jr. Software developer  
Financial Services  
Used the software for: 6-12 months

### "Automate work with Uipath"

January 8, 2023

5.0

Overall experience is reliable to improve the business, will be suggest to other users

Pros

I most liked about this software is low code development and integrated AI/ML which help in increase the business.

Cons

I least liked about this software is object locator which is sometime hard to find.

Review Source

Gerardo M.  
Marketing and Communications Manager  
Market Research  
Used the software for: 2+ years

### "Understands that innovation is the future in business technology "

April 13, 2023

5.0

This is the type of system that guarantees your organization will constantly innovate, this robotic intelligence system is one of the best known and is also the easiest to understand, it works with bots that can be configured and controlled at all times safely

Pros

What I like the most is that it has plans per month that are quite accessible depending on what is requested, in addition to its intelligent robots are the new business technology for those who have not yet worked with this type of tool, it is reliable and fast implement

Cons

I don't have anything negative about this system that I want to improve, there are capabilities for all companies

Review Source

GG

Gianna G.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy Process Automation"

March 13, 2019

5.0

My company has only started using UiPath for its internal processes. The first one is the payslip distribution process, and it has greatly helped the payroll team in terms of reducing the time allotted for processing and it has given the team more time for other responsibilities that require a higher cognitive skills. The second one is a background check as a requirement for one of our clients. The HR resource assigned to that would have to manually input each employee names in the background check websites, and she is glad that she could now focus on other tasks while the background check process is being handled by a robot.

Pros

Using UiPath for RPA has been very easy, and the concept of RPA is also very easy to understand. Its benefits are a big advantage for the company especially if its processes are fit for automation. In my company, we have automated a process that decreased the processing time from 3 days with 2 full time resources to 1 day with 1 attended robot. As for developing the solution, UiPath Studio as a tool is very easy to understand with its drag and drop features, even someone with minimal to no programming experience can easily use UiPath. It also very flexible as it can support a lot of data types and have a lot of activities that work in the background. My first project using Robotics Process Automation and UiPath was a digital payslip distribution system in my company. We have deployed the solution internally and it has greatly helped the payroll team streamline their payroll processes. Off the top of my head, its drag and drop feature is what makes this tool easy to use and intuitive. You can simply search for the activity to use and to drag and drop it to the flowchart. It's very visual UI makes it easier to imagine the workflows itself since you are automating a process.

Cons

There are still situations where the tool is unable to get unique selectors especially with legacy systems. My team have tried automating Siebel which is an Oracle application which handles customer support tickets. We had a very hard time to get selectors for its buttons and textboxes, especially when it comes to collecting all of the request details. The same problem also arises with IBM Lotus Notes, the team had to do a workaround of hotkeys to prove that automating is faster than doing it manually. If UiPath truly is invasive, it should be able to support legacy systems such as these.

Review Source

Mayre W.  
Sales Development Representative  
Computer Software  
Used the software for: 6-12 months

### "The most newbie-friendly RPA, as well as the most reliable."

May 10, 2022

5.0

It has been an excellent ally for Excel, data entry, e-mail, revisions, PDF, among others. It is a tool that can optimize unimaginable processes, it is really worth it.

Pros

What I like the most about Uipath is the amount of learning material, like Uipath Academy, the forums, the video tutorials and the active and updated community, all this helps to make the learning curve fast and enjoyable, anyway Uipath is coding free, so anyone can start implementing an automated activity either in simple and repetitive tasks, or more complex processes for those experienced developers. There are pre-built processes and frameworks so basically you just drag and drop most of the time, it is a platform with a fairly simple and intuitive interface.

Cons

Nothing has displeased me so far, I do not know if it is due to the fact that the use I give to Uipath is not the most complex, however the margin of error is technically zero and has saved us all a lot of time and money.

Review Source

JR

Javier R.  
Sr. Automation Developer  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Scale your automation projects fast with UiPath"

October 24, 2023

5.0

Great, really powerful software and improves really fast.

Pros

The integrations with different softwares, Test Suite it’s great to test fast your automation.

Cons

Some restriction when using Orchestration processes that definitely will be improved in the future but nothing critical so far.Complicated to keep up to speed with the new releases, they have so many releases during the year.

Review Source

Avinash S.  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "My experience with UiPath"

March 27, 2020

4.0

UiPath has massively impacted the way I approach projects. I am able to view tasks and processes with a better view on optimization and efficiency. Given the state of things today, 27/03/2020, RPA, and more especially UiPAth will most definitely be seen as a key player in enabling business operations in this day and age, efficiently and cost-effectively.

Pros

Impactful Features - There is a massive librabry of pre-built integrations for use, as well as an ever evolving list of activities being developed by the UiPath team Ease of use - The original UiPath Studio is more geared towards users with a development background, the new addition of the Studio X environment has massively bridged the gap to newer users. Business Integration - Aside from a multitude of connectors by way of API connectors, UiPath also provides for Computer Vision with AI, for the ability to interact with unsupported applications and environments.

Cons

Aspects difficult to use - Setting up the Computer Vision system can be tedious at times. The rapidly evolving application landscape makes it difficult to keep up with the pace of new releases.

Alternatives considered

[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Reason for choosing UiPath

Price Point Ease of use Learning Curve

Review Source

Esther T.  
Sales Administrative Assistant  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Great way to get started in automation."

April 4, 2022

5.0

Definitely a great experience. Uipath has fulfilled the standardization and automation of certain spaces that need it due to slow work or an overload of repetitive tasks, facilitating any type of activity without margin of error. Uipath complements daily tasks as well as complex ones.

Pros

UiPath is very useful to speed up work and save resources, you don't have to be an expert to develop a robotic automation process, besides Uipath has tutorials, forum and a lot of information where the community is very active and you can find updated support. Uipath provides you with structures to create an automated process quickly. It does not require a lot of coding to develop. It is extensible and customizable. Short learning curve, I could learn without much difficulty.

Cons

Licensing costs are high. Regarding its functions and service, I have no complaints, it has worked excellent and I am delighted to have learned and started in the world of RPA with Uipath.

Review Source

Jimena G.  
Digital Marketing Specialist  
Market Research  
Used the software for: 1-2 years

### "Excellent desktop automation RPA tool on Windows "

February 27, 2023

4.0

I recommend this excellent robotic tool for being very useful and safe for any organization, since it helps efficiently and quickly with the collaboration of tasks at any time within your workplace, regardless of whether it is small, medium or large, providing you with better results and speed of tasks that have become repetitive

Pros

I like this excellent RPA tool for its various applications that allow you to move files and folders in an excellent and comfortable way, copy and paste any data, you can also extract structural data from various documents and browsers quickly and easily among many more great applications in these modern times

Cons

I do not dislike this tool at all since it is used in a better way to automate all those tasks that are very repetitive and in a better way to eliminate human intervention

Review Source

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