Who Uses This Software?

A perfect tool for marketers and creative people in: - Startups (SaaS, eCommerce, Mobile Apps) - Enterprises (Retail, Hospitality, Media, Telcos, Travel, Entreteinment, and more)


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Survmetrics
  • survmetrics.com
  • Founded 2013
  • United States

About Survmetrics

A platform to create customizable and branded surveys that work on any device. - Easily embed YouTube videos, use hundreds of themes, upload your own marketing materials and choose between 17+ different types of questions. - Use our Distribution Hub to share your surveys and discover how to boost your survey response rate by to 34% or more. - Reduce the time analyzing results with our advanced Survey Analytics Engine, using 30+ data-visualization tools. Start for FREE, pay as you need.


Survmetrics Features

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Survmetrics Reviews Recently Reviewed!

Great Interface, Horrible Service

Aug 02, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: The interface is visually appealing to the end user. Some advanced question options like matrices are helpful.

Cons: Functionality seriously lagging behind competitors. Reporting is horrible and all has to be exported and analyzed manually to make any sense. Over the course of 4 weeks we sent in 4 support requests with questions about functionality/use and seriously never received even one response... ever. Can't even figure out how to take the survey down - no option for that anywhere. Their help section is horrible and provides instructions that are not valid once you navigate into the software. Platform is also really buggy and obviously has performance issues as it stalls out and needs to be refreshed frequently.

Don't use this software.

This product makes a difference

Dec 23, 2014
5/5
Overall

Comments: Great Product!! Really help to have a better response from our customers.

Intuitive UX, gorgeous interface.

Dec 19, 2014
5/5
Overall

Comments: Beautiful surveys that lead high response rates.

A beautiful survey app!

Dec 19, 2014
5/5
Overall

Comments: Survmetrics surveys are visually very pleasing. It's easy to use and customers have an enjoyable experience taking the survey! This helps with survey completion rates. Try it and see for yourself!

Best Survey App Ever!

Nov 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Survmetrics is the best app for surveys. It's easy to use and suitable to our custom demand.

Beautiful, Flexible and Easy

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used Survmetrics for a survey and also for voting for a Halloween Costume contest. Both times it worked beautifully. It was quick and easy and definitely more pleasing to the eye than some other options. More modern than the "write your vote on slips of paper" style of voting too. ;-)

Amazing experience

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First of all, my surveys with Survmetrics are just sexy! The ability to make really beautiful surveys either helps me do a better job with my surveys or those being surveyed really enjoy the experience, because since changing to Survmetrics my response rate has grown dramatically.

In reality I can't think of any cons other than I wish more people used Survmetrics to survey me, it's just a better experience.

A great way to gather information

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We used Survmetrics to collect information from our users and it worked really well. The user experience is far superior to normal surveys. We had a high completion rate and a great summary of our new data. Very impressed!

Best UI Surveys ever

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: The most beautiful surveys you can get and for dummies :)
100% recommended.

Survmetrics rocks

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Lovely and beautiful surveys that work on any device and are intuitive and visual. Help the user complete the survey with images instead of text.

ok

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ok great product great team great solutions for enterprises

Love this product!

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The surveys I can create with Survmetrics are fresh and sexy. My clients and customers love them and we've seen an increase in responses compared to other survey tools we've used in the past. I highly recommend Survmetrics to anyone looking for fun, user friendly surveys with an amazing design.

Love 'em!

Nov 10, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Surveys suck usually. I was quite pleased with the result though with these guys. Even had feedback from some of the people who filled out the survey on how it looked!

The best tool I've seen

Nov 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the pricing model. I just buy what I need, and use it whenever I see fit while having access to all of the available features. It certainly beats a monthly subscription that I may or may not completely need. While it still has some few rough edges, I've really liked what I've experienced, and can't wait for Survmetrics to get out of beta.

Beautiful surveys for elegant customer discovery

Nov 10, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like Survmetrics for providing gorgeous surveys for our business. We sell a luxurious custom made apparel for affluent female customers, so having beautifully designed surveys at our fingertips, without needing to spend our resources on graphic design or coding, has been a great advantage!

Vendor Response

by Survmetrics on November 10, 2014

Thanks Cynthia!