Spanning Backup

Pros: Easy to use

Secure

Dependable

Price

Cloud Based

Self Service for staff

Cons: Deleted staff backup recovery is not obvious.

Weekly reporting can be a bit cryptic.

Overall: Spanning is easy to use and staff have access to the tool (if allowed) to recover their data without needing IT Support. It allows them to feel like they are empowered and in control and not to be embarrassed by having to ask.

Being cloud based means the manual tasks of physical backups is gone freeing up time and effort to be spent in other areas.

Pros: So our team kept losing emails. Not sure if they were accidentally being deleted or if it was a network problem but we lost many many emails and documents in google drive. So this is where spanning came in. Wonderful to have the peace of mind and I cant tell you have many times its saved my butt.

Cons: I wish it were a bit cheaper, or it would backup an entire team under one domain. like a entire google apps acount.

Pros: Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

Cons: While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

Overall: Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

Pros: The peace of mind it gives me that my Google Apps data is backed up and easily restored when I need it.

The fact that Spanning integrates directly into Google Apps.

The great customer service I've received whenever I have a question.

Cons: The interface might do with an overhaul -- but it's certainly very useable as is.

Overall: I've been using Spanning Backup to backup our company Google Apps since we first migrated to that platform.

Even though Google provides their own backup service, it is not intuitive and so Spanning makes it very easy for me to see when my data has been backed up, and easily restore any individual emails, files or files directly.

It's very simple to set up and use, and I've found the support to be excellent.

What more could you want?

Pros: Ease of overall usage, does what it has to do.

Flexible licensing, great support.

Cons: Nothing in particular.

Sometimes errors appear in backup, but mostly the problem is on Google's side and is resolved in a day or two.

Overall: Great experience so far with backing up all G Suite accounts (emails, docs...)

Pros: It's easy to navigate the User Interface. I love that the User Interface is built within Salesforce.

Cons: I've only reached out to support once and it took a bit of going back and forth to get the answer I needed.