# Spanning Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Spanning Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/135223/Spanning-Backup --- # Spanning Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spanning ## What is Spanning? Spanning's cloud-native, purpose-built solutions for Microsoft 365, G Suite, and Salesforce provide powerful capabilities to protect your organization's critical data from loss - unique in enabling end-users as well as administrators to quickly find and restore data in just a few clicks. With enterprise-class security and compliance, Spanning solutions meet the rigorous requirements for listing on Microsoft AppSource, Salesforce AppExchange and the G Suite Marketplace. ## What is Spanning used for? [Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Disaster Recovery](https://www.capterra.com/disaster-recovery-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 66% Neutral 14% Negative 21% Starting price $48 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spanning?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Spanning) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spanning 3.8 (29) VS. [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price $48 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (29) Ease Of Use 4.5 (1,200) Value For Money 3.6 (27) Value For Money 4.7 (1,038) Customer Service 3.4 (27) Customer Service 4.5 (725) ## Spanning alternatives [4.6 (312)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [View all alternatives](https://www.capterra.com/p/135223/Spanning-Backup/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Cloud Backup 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Encryption 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Convert data into a code for security Backup Log 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Backup Scheduling 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Incremental Backup 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Spanning 25 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Process of backing up of files and applications to cloud-based remote servers for protection of data Track and manage adherence to policies for any service, product, process, or supplier Backup of computer data automatically saving a copy of every change made to that data Ability to restore deleted, hidden, or lost data from an email server/system Manage and store data in a database Convert data into a code for security Compliant with HIPAA, which sets standards for sensitive patient data protection Copy only the new data that has been changed or created since the previous backup Observe and track the demand, usage, progress or quality of a system, product, or user Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 3.9 (29) 3.9 Based on 29 reviews ## Pricing Value for money 3.6 (27) Free Trial Basic $48.00 Per User,Per Year Value for money 3.6 (27) 3.6 Based on 27 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (27) 3.4 Based on 27 reviews ## User reviews Overall rating 3.8 Based on 29 reviews Filter by rating 5(15) 4(4) 3(4) 2(1) 1(5) Mentioned topic Sorted by most recent DS David S. Owner Information Technology and Services ### "Excellent backup solution for Microsoft 365" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 I use spanning to back up client data from Microsoft 365 suite including mailbox data and sharepoint data. I occassionally have to restore data from the spanning backups and I find this straight forward. Pros It offers an easy and efficient way of backing up cloud data from Microsoft office 365 and the restoration process is also straight forward and intuitive. Cons The cost is quite high and the onboarding process is slightly complicated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TZ Timon Z. IT Administrator Plastics ### "Perfect for easy M365 Backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Pros Its easy to set up and administrate. Works fine. Cons The Web interface is a bit mixed up but when you got it once, its easy. Alternatives considered [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reasons for choosing Spanning It was way cheaper and it was easier to set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tucker S. Network Architect Information Technology and Services ### "Avoid Spanning" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 30, 2023 The overall experience with spanning was poor. We really wanted to like the product, and the way it was demo'ed to use was fantastic. However, once we started deploying it to our customer base we quickly realized there was many downsides to the management of the product and at that point Kaseya has their grips on you and wont let go. Pros From the surface spanning looks like a fantastical product. In a demo it it is very easy to use, end user friendly with a self service portal. Sales does a excellent job selling it. The self service portal and linking it to your M365 login is fantastic idea, Setup is fairly straight forward. Cons Kaseya that is all that really needs to be said. On the surface Spanning is a great product and has good potential. When it works it does exactly what we would expect. However, the partner management inferface that Kaseya has developed for the product makes it almost useless for us. Kaseya sales over promises and under delivers once you start utilizing the product with multiple customers. Constnat login issues, multiple errors on backups that never stop. The management of the product becomes overwhelming. Switched from [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) We were switching from Veeam for M365 to get the data moved to a cloud provider and for the customer facing self service portal. Ultimately we went back to Veeam for M365 as spanning was just to painful. Alternatives considered [Dropsuite Email Backup](https://www.capterra.com/p/209910/Email-Backup/) Reasons for choosing Spanning We had an existing relationship with Kaseya for a couple other products which ultimately played into our choosing Spanning. Ultimately however the Spanning mess has caused our partnership with Kaseya to sour and we will be avoiding their products going forward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mike S. It Operations Manager Information Technology and Services ### "Easy, quick, simple 365 backup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2023 Pros The ease of the setup, and once you set it up it just works without much interaction at all! Cons I would like to be able to schedule more frequent backups but I think that limitation is on the microsoft side Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Laurent G. Ingenieur Internet ### "Mauvais Depuis Kazeya" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 4, 2023 Avant le service et le sav étaient bons mais Depuis que Kazeya a racheté spanning backup le service est catastrophique : bugs et service client bidon Pros Backup / restore dans le cloud pour G suite Cons Depuis que Kazeya a racheté spanning backup le service est catastrophique Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Victor K. Dirigeant Textiles ### "Service client catastrophique" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 30, 2023 Très mauvaise, je déconseille vivement. Pros Les sauvegardes sont assez compètes et le service fonctionne tout de même la majeure partie du temps. Cons Des bugs et difficulté pour récupérer les sauvegardes, ce n'est pas pratique.Par ailleurs, le plus gênant est qu'en cas de difficulté, le service client est malheureusement le pire que j'ai jamais rencontré. Et ce malgré des échanges sur différents sujets, avec de nombreuses personnes différentes.Des promesses de tarifs avaient également été faites, qui n'ont pas été tenues. Et des licences sont ajoutées à la moindre mauvaise manip. En paiement à l'année ça fait de mauvaises surprises. Il est quasiment impossible ensuite de se faire rembourser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CEO Education Management ### "Customer support degrades after takeover by Kesaya" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 20, 2022 As a small Startup we used this to backup Google Suite account data for > 5 years. Restores we needed during that time worked fine. Pros Simple setup, with "set and forget" functionality. The few restores we had to make worked flawlessly and in acceptable time. Cons We were presented with pricing to sign up which did not transparently state an increase once a certain quota was reached. That needs to improve, else it feels like false advertisement.The offer that we received to cover for the overage was actually reasonable and comparable to competitors. Just the lack of transparency did not sit right with us.We decided to leave and it was and still is impossible (since > 6 months!) to get a confirmation of our cancellation from customer support which has degraded considerable after the takeover of the company by Kesaya. Is it correlation or causality? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Arjun J. Sr. Digital Marketer Information Technology and Services ### "Backups made easy and secured" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 11, 2022 Pros I liked the secure data storage and automatic backup features. It also provides data storage management and backup log for monitoring. Cons Still Now I gave not came accross any type of dislikes of the software. Switched from [Clumio](https://www.capterra.com/p/196981/Clumio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Patrick T. CEO Electrical/Electronic Manufacturing ### "This cannot be trusted" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 5, 2022 Pros The functionalities and interface work great. Cons Spanning (now Kaseya) started sending us surprise invoices for 20k USD, and then went completely unresponsive after more than 6 months trying to get them to send us a new contract. After 20 email to their support, accounting & management team, nobody seems to know what they are doing, and nobody is able to reply to an email within 6 months. Is that the type of company you want to put in charge of your data safety? Reasons for choosing Spanning Pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CIO Pharmaceuticals ### "Spanning for Salesforce is a Must-Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce environments due to the nature of our business and we are also migrating from one environment to another. Spanning was among the tools used in that migration project. Pros I liked the ease of installation and configuration. It took about 15 minutes of effort to install/configure and begin using. The backup function is seamless to administer once the app is installed. The restore function is easy to navigate through to submit and watch the status of a restore. Overall an easy to navigate user-interface. Authenticating across different Salesforce environments is easy as well. Cons It would be helpful to be able to conduct Field Level restores. We're limiting to restoring an entire object. We can restore Flows and Workflows, but not Processes in Process Builder specifically. In this role, I inherited a mix of different automations, so this is not specifically a problem with Spanning other than it does appears that no all of our automations are accounted for. Reasons for choosing Spanning I had previous experience with Spanning for Google and really liked it. I knew that Spanning had a solution for Salesforce backups and it was my first and only choice when I was hired by this company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135223/Spanning-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [IDrive vs Spanning](https://www.capterra.com/compare/135223-171884/Spanning-Backup-vs-IDrive)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)