# Page 3 | Yapsody Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Yapsody the right Email Marketing solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135224/Yapsody/reviews

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Yapsody

4.5 (69)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Yapsody

## Showing most helpful reviews

Showing 51-69 of 69 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Elizabeth M.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Renaissance Festival Loves using Yapsody"

June 7, 2023

5.0

Pros

Ease of use for guests to purchase tickets.

Cons

Sometimes navigation can be tricky and a learning curve when setting up. But customer service is great!

Review Source

Response from Yapsody

June 14, 2023

Dear Elizabeth, Thank you for your positive review! We're thrilled to hear about your guests' ease of use with Yapsody for ticket purchases. We acknowledge the learning curve you mentioned during setup and appreciate your patience. We're glad our customer service was able to assist you, and we're committed to continually improving our platform to make navigation smoother. Best Regards, The Yapsody Team

Casey H.  
Graduate Admissions Representative  
Higher Education  
Used the software for: Less than 6 months

### "Best Ticketing System for Non Profit"

November 27, 2018

5.0

Pros

I have been using Yapsody for tickets for a non profit event and it is easy for the end user and the patron. Fees are very cheap (not sure if that is because we are a non-profit) and integrates easily with WePay. Add access codes, different ticket types and more.

Cons

It can be a bit cumbersome to navigate if you haven't used it before. It really is designed for multiple ticketed shows/concerts . I wish there were more reporting functions. I also wished the landing page for the event could be customized more.

Review Source

JG

Jeffrey G.  
Publisher  
Writing and Editing  
Used the software for: 2+ years

### "Simple but could use more features"

June 9, 2023

2.0

I've used it to ticket a few concerts here and there.

Pros

It's plug-and-play and fairly easy to use.

Cons

It could have more robust features and integrate better with our website.

Reason for choosing Yapsody

Cheaper, easier, minimal fees for the ticket buyer.

Review Source

CB

Craig B.  
Senior Accounts Clerk  
Hospitality  
Used the software for: 2+ years

### "very useful and affordable "

December 14, 2018

4.0

‘’We have used Yapsody’s online ticketing system for a number of years as a very useful and affordable addition to our online tools. It is simple and quick for us to create events and equally simple for customers to book tickets at a time to suit them, either day or night. ’’

Pros

ease of use simple affordable useful quick simple user friendly

Cons

Doesn't yet two-way interface into our PMS System, but we have spoken to them and they are looking to add this to their tools.

Review Source

JH

James H.  
Owner/President  
Entertainment  
Used the software for: 2+ years

### "Attic Review"

November 13, 2018

4.0

Overall - its better than what I had before.... but, some of the above mentioned changes would be better for the "SMALL THEATER" guy like me.

Pros

It covers most of the things that I need and is fairly user friendly

Cons

I would like to offer a season pass. I would like to send reminder emails about their upcoming shows It is very slow generating reports I wish it would remember ticket prices & seating charts for my venue I wish it didn't charge me for comp tickets I wish I could pick show dates from a calendar I don't use the box office for check in.... take too long and I don't want to get charged for at the door sales

Review Source

JL

John L.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Good people to work with; good software and support"

December 3, 2019

5.0

Pros

Yapsody had a good deal for nonprofits and I then chose it. The system is easy to duplicate events and has good deals on nonprofit events. Their customer support is helpful, quick and fast

Cons

They have an app and the app works well for events in the future; I wish it worked with past events as well, so I could easily see ticket sales in the past. Not a big deal but would be nice.

Review Source

PE

Peter E.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Stealing money"

December 14, 2019

3.0

Pros

The price is cheaper than the competitors.

Cons

They use WEPAY fort the money transactions which is a company that does not care! We sent them documents for our company verification about 120 times and they always had a problem with that! I have to believe they keeping our money (and maybe from other company) deliberately to collect interest which is one way for them to make money...' So I would NOT recommend Yapsody and WEPAY as a combination.

Review Source

Response from Yapsody

December 27, 2019

Hi Peter, Thank you for bringing this to our attention. We want to extend our sincerest apologies for the negative experience that you had with our system. We're going to look into this issue right away and get back to you. Thank you for your patience.

DM

Deanna M.  
Founder and Managing Director  
Entertainment  
Used the software for: 2+ years

### "Works but wished there were more features"

December 16, 2019

4.0

Pros

I like that it's easy to set up new seating charts for different venues or set ups. I like that we can set up savings options, and different kind of tickets.

Cons

No easy way to access all features from a mobile device. No way to do an exchange of tickets from one event to another.

Review Source

AB

Alana B.  
Secretary  
Music  
Used the software for: Less than 6 months

### "Very user friendly "

June 10, 2023

5.0

Haven't been using Yapsody for long, but thus far it has been wonderful! Makes it so much easier to sell tickets and keeps things organized.

Pros

Yapsody is easy to use and very customizable. The feature that allows you to stop online ticket purchases at a certain time is very useful and it integrates well with MailChimp and websites.

Cons

There are so many options it's sometimes hard to find the one thing you need.

Reason for choosing Yapsody

Nonprofit discount

Review Source

Response from Yapsody

June 14, 2023

Dear Alana, We appreciate your positive review. We're delighted to hear that you find Yapsody easy to use and customizable, and that you appreciate our integration with MailChimp and websites. Your feedback on the complexity due to numerous options is noted, and we'll strive to make our platform even more intuitive. We're thrilled that you're enjoying our services so far and look forward to continue supporting your ticketing needs. Best Regards, The Yapsody Team

DT

Deana T.  
Events Coordinator  
Government Administration  
Used the software for: 1-2 years

### "It gets the job done "

December 23, 2019

4.0

I haven't had any issues. Its been overall fine.

Pros

I like that it offers most of everything I need for my event tickets.

Cons

That I did the exact same event last year with the same number of days and tickets sold with the same pricing but my fees doubled.

Reason for choosing Yapsody

Well, when I found Yapsody last year I did it because the fees were reasonable. This year I used it just because it is what I used the year before.

Review Source

Prajaktaa J.  
HR Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Good Booking Application"

July 31, 2019

5.0

Pros

\- Good - Affordable - Easy to use - Customer support people are sweet

Cons

Nothing found as such using the application

Review Source

JF

Jonathan F.  
Treasurer  
Sports  
Used the software for: I used a free trial

### "Interesting new solution"

June 2, 2023

4.0

Pros

Was a great alternative to the other solutions

Cons

Pricing could have been a bit better for not for profits

Review Source

Response from Yapsody

June 14, 2023

Dear Jonathan, Thank you for your feedback on Yapsody. We're pleased to hear you found us to be a great alternative. Your suggestion regarding pricing is valuable to us. We continually aim to provide the best services to all our clients. Also we will take your feedback into consideration for our future pricing plans. Best Regards, The Yapsody Team

LH

Lauren H.  
Resident Physician  
Medical Devices  
Used the software for: I used a free trial

### "~My review"

June 9, 2023

4.0

Wonderful experience overall!

Pros

This product is easy to use and I prefer it over other larger ticketing companies in terms of user interface

Cons

It is not as well known so sometimes it is hard to find some events.

Review Source

Response from Yapsody

June 14, 2023

Dear Lauren, Thank you for your review. We're delighted to hear that you find our product easy to use and prefer it over others in terms of user interface. We acknowledge the feedback regarding our brand visibility and are working on improving this aspect. We're thrilled to know that your overall experience with us was wonderful. Best Regards, The Yapsody Team

LM

Lace M.  
Happy Member  
Fund-Raising  
Used the software for: Less than 6 months

### "Simple yet effective "

June 12, 2023

5.0

Pros

The absolute made our event much easier to navigate and get tickets sold for our Music fest.

Cons

Nothing! Everything was great. There were no negatives in the whole show.

Review Source

Response from Yapsody

July 3, 2023

Hi Lace, Thank you for your positive feedback! We're glad Yapsody made your music festival event easier and there were no negatives. We appreciate your support and look forward to assisting you with future events. Regards, The Yapsody Team

suryakant B.  
  
  
Used the software for:

### "User friendly system."

April 7, 2015

5.0

i am very happy after using yapsody 's services .

Review Source

HO

Hannah O.  
Penningmeester  
Performing Arts  
Used the software for: 1-2 years

### "Much potential, but a maze"

December 23, 2019

3.0

Pros

The ticket scanning option with the app is easy to use!

Cons

The interface is a maze, there are many different overviews and it's not clear when to use which.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Yapsody

It was cheaper

Review Source

VR

Verified Reviewer  
senior recruitment officer  
Human Resources  
Used the software for: Less than 6 months

### "Hassel free ticketing platform"

August 23, 2019

4.0

Pros

\- User friendly - Easy to use - Good features

Cons

\- Nothing I have noticed as of now using this application.

Review Source

DM

David M.  
  
  
Used the software for:

### "Best Ticketing system I've ever used"

January 19, 2017

4.0

Yapsody is easily the most amazing ticketing solution I've come across. It's user friendly interface and awesome customer support totally blow the other ticketing systems out of the water.

Pros

Ease of use, friendly customer support

Cons

Design could be a bit more polished

Review Source

ZC

Zac C.  
Owner Ceo  
Retail  
Used the software for: Less than 6 months

### "Love this!"

May 17, 2019

5.0

Pros

Perfect for small events, professional and keeps track of guest numbers

Cons

all of the different menus can be intimidating at first

Review Source

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