# Yapsody Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Yapsody the right Email Marketing solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135224/Yapsody/reviews --- Yapsody 4.5 (69) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Yapsody Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews MW Maya W Director of Grants & CommunicationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “I like that they allow visitors to simply donate to our cause, if they can't make it to our specific event (although I wish this feature could be made larger and more central--it's a pretty small line of text for a visitor to notice).Their customer service is immediately responsive, and has always been able to explain how to find certain reports or features on the site (a lot of features are a bit tricky to find).“ June 21, 2023 MH Melissa H Sales & Marketing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “If I used the barcode feature this wouldn't even be a thought, but I don't like that the barcode appears on the printed ticket when we do not use any type of equipment to scan the tickets.“ June 12, 2023 MA Melanie A Creative ConsultantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I help clients identify solutions for events of all sizes and they like the simple cost breakdown and those that have selected it liked the custom pages, the overall look and feel of something more exclusive and the added nonprofit benefit.“ June 12, 2023 MO Maggie O artistArts and Crafts, Self-employedUsed the software for: More than 2 years. “Not every venue would accept Yapsody as the ticket office and one had to use there's for eventsI did get a complaint from some people that they found it difficult to book online.“ June 15, 2023 AB Alana B Secretary Music, 2 - 10 employeesUsed the software for: Less than 6 months. “The feature that allows you to stop online ticket purchases at a certain time is very useful and it integrates well with MailChimp and websites.“ June 10, 2023 SA Steve A ProducerPerforming Arts, 2 - 10 employeesUsed the software for: Less than 6 months. “I couldn't set up specific discounted price for Students and limit the availability with a code.“ November 16, 2023 NB Nancy B Office Manager and Assistant to the Executive DirectorMuseums and Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “I like the format that shows the monthly calendar so that we can get a snapshot each day of how many visitors are coming to our historic site for tours.“ June 1, 2023 KB Kaci B Co-FounderPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years. “At times the interface could be clunky to edit, especially for somebody who isn’t familiar with the product, and there are always the fees to worry about, even though they are less!“ June 1, 2023 ## Showing most helpful reviews Showing 1-25 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use edna luci G. university senior technician Marketing and Advertising Used the software for: I used a free trial ### "The best platform to create unforgettable events" June 22, 2023 5.0 Efficiency in event creation, promotion options, payment flexibility, and excellent customer service are all standout features that make this platform my number one choice for event planning. Pros I loved the number of options it offers to promote events and the social media integration and email marketing are super useful tools to reach more people and increase attendance at my events. Cons Although it offers a range of premium features, some of them come at an additional cost. While I understand that this is necessary to maintain and improve the platform, I wish some of these features were included in the basic plan at no additional charge. Review Source Response from Yapsody June 29, 2023 Hi Edna, Thank you for your glowing review! We're thrilled to be your top choice for creating unforgettable events. Our platform offers numerous promotion options and valuable tools like social media integration and email marketing. We appreciate your feedback regarding additional costs for premium features and will consider your suggestion. We strive for efficiency, payment flexibility, and excellent customer service. Thank you for choosing Yapsody as your go-to event planning platform. Regards, The Yapsody Team MH Melissa H. Sales & Marketing Manager Hospitality Used the software for: 1-2 years ### "Love What I Use It For!" June 12, 2023 5.0 Overall, I think Yapsody has been very easy to navigate, I love all of the features and I believe the fees are very reasonable. I also like that Yapsody creates a page that consumers can navigate just as easily. Pros I love the custom options -being able to add different ticket pricing, remove or add sales tax and/or additional fees. I also love that I can pick the ticket format. Cons If I used the barcode feature this wouldn't even be a thought, but I don't like that the barcode appears on the printed ticket when we do not use any type of equipment to scan the tickets. I wish there was an option to remove the barcode. I just don't like portraying to our consumers that we have the capability, then they come with their printed ticket "to be scanned" and we just receive the ticket and send them in. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Yapsody I looked into a few different products similar to Yapsody, but ultimately chose Yapsody because the fees had the option to be consumed by the purchaser and it was easy to navigate/learn. Review Source Response from Yapsody July 3, 2023 Hi Melissa, Thank you for your positive feedback! We're glad you love the custom options and ease of navigation with Yapsody. We appreciate your suggestion about the barcode feature and will consider it for future improvements. We're honored you chose Yapsody over alternatives like Mailchimp and appreciate your support. Thank you for using Yapsody! Regards, The Yapsody Team HP Heather P. Planetarium Director Museums and Institutions Used the software for: 2+ years ### "Sorry, we had to give up on Yapsody." June 7, 2023 2.0 Yapsody was "approachable" - seemed pretty easy to use and to set up events. We have moved on to other online ticketing services that don't have seating charts but are less costly and included training initially, so we have been able to keep trained staff to operate the interface as needed. Pros It was a nice product and it was our first experience with online ticketing solutions, we loved being able to sell tickets online and see seating charts. Cons Unfortunately, using Yapsody got too expensive for us when we started ticketing more events. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Yapsody We only needed a few ticketed events initially, every month or so. Yapsody seemed easy to use and thus was attractive for entry into this functionality. Review Source Response from Yapsody June 14, 2023 Dear Heather, Thank you for your honest feedback. We're glad to hear that Yapsody was approachable and easy for you to use during your initial venture into online ticketing. We understand your concern regarding the cost as your event frequency increased. We're always striving to provide the best value for our customers and your comments are helpful as we assess our pricing structure. We request you to reach out and talk to us and we will strike an offer as a goodwill for providing an honest review. We appreciate your time with us and look forward to an even more successful collaboration in future. Best Regards, The Yapsody Team NZ Nikita Z. Artist Arts and Crafts Used the software for: 1-2 years ### "Sunday brunch Yapsody review " June 4, 2023 4.0 I'm really happy with the service, although I think it's a little bit too expensive for what it is. Perhaps there could be something like different income brackets, as I think it would've been a fairer approach to charge small scale audiences less that big concerts. Imagine that even when I select the option that it's the public that is paying the yapsody ticket fee and not the organisers, I still have to pay to the second fee myself, while PayPal also tales percentage. If you the imagine all of this in a setting where the event is happening in a audiophile space where only a limited amount of people can fit into the space with a quadrophonic sound system to maintain the quality of sound, with several artist who are performing live in one evening and everyone needs to get paid for their contribution, together with the person who is scanning the tickets at the door throughout the event, then you realise that in that kind of circumstances there is not so much left after all the fees. Perhaps the events that have less than 100 people attendance should be in a different income bracket and charged less fees as events with more than 100,300,500,1000 and so on. There could be different audience scale brackets with different amount to pay in fees? That's just an idea, but I believe something like this would help to promote a more diverse cultural happenings and inclusive events. Pros I really like the ticketing system I like that there is a website page that I can customise and edit. I love that there is embeddabel buttons that I can use on my homepage. Overall I think it's a great service Cons I wish there would be more options in terms of layout and graphic design. I'd like to be able to alter the look of the event page more. There could be more options to how the embeddable buttons look like. And especially to how the ticket layout looks like. I know that there are options available and that I can upload images and so on, but the layouts can be more creative, have more placement and data/image holders options as well as there could be an option to change the typefaces for text blocks. Alternatives considered [Weeztix](https://www.capterra.com/p/151595/Eventix/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody I liked the design and branding, and it seemed like something that would fit the vibe of my events better than other platforms Review Source Response from Yapsody June 14, 2023 Dear Nikita, Thank you for your thoughtful and detailed review. We're pleased that you appreciate Yapsody's customization features and the overall service. Your feedback regarding more options for layout, graphic design, and ticket appearance is valuable to us. We understand the importance of personalizing the event page and ticket design, and we will take your suggestions into consideration for future platform enhancements. Regarding pricing, we appreciate your suggestion of differentiated income brackets based on audience size. We understand the challenges faced by smaller events, especially those focusing on delivering a high-quality, immersive experience. Your insights will be seriously considered as we evaluate our pricing structure. We're committed to supporting a diverse range of events and fostering cultural inclusivity. Your comments will help us further improve our platform to meet these goals. Thank you once again for choosing Yapsody. Best Regards, The Yapsody Team KB Kaci B. Co-Founder Performing Arts Used the software for: 2+ years ### "Excellent ticketing option" June 1, 2023 5.0 Overall, we were really happy with Yapsody for ticketing and events and would use them again in the future if they were still the most affordable option for fees Pros Yapsody had the lowest fees and greatest ease of use for our small theater company to sell tickets to our shows Cons At times the interface could be clunky to edit, especially for somebody who isn’t familiar with the product, and there are always the fees to worry about, even though they are less! We sometimes had issues with people clicking the link and picking the wrong date by accident, not realizing they needed to select a specific date. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody We liked the low fees and quick set up options in order to get our tickets up quickly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Fees were less at Yapsody Review Source Response from Yapsody June 14, 2023 Dear Kaci, We're thrilled to know that you found Yapsody affordable and easy to use for your small theater company. We apologize for any difficulty experienced with the interface, and we assure you we are continually working on improving user experience. Your feedback regarding the date selection issue is important and has been shared with our concerned team for further review. We truly appreciate your decision to choose us over alternatives and look forward to serving you again in the future. Best Regards, Yapsody Team RS Ray S. Owner Events Services Used the software for: 2+ years ### "Ticketing and event management for the individual or mid scale company " June 8, 2023 5.0 Cannot fault the customer service or product it’s very good. I particularly like the fact that they don’t change things for the sake of it . If it works then why change ! Pros Simple and very easy to use with fair pricing. Cons There is always room to improve the pricing :) in favour of the client. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody I hadn’t heard of any others and Yapsody was easy to sign up to and was coat effective. Review Source Response from Yapsody June 14, 2023 Dear Ray, Thank you for your positive review. We're delighted to hear you find our platform simple, easy to use, and fairly priced. We appreciate your suggestion about pricing and will take it into consideration. Your endorsement of our customer service and product stability is highly valued. Thanks for choosing Yapsody! Best Regards, The Yapsody Team FI Fin I. MD Performing Arts Used the software for: 1-2 years ### "An excellent platform to get started with" December 17, 2019 4.0 We're only a year old, so having this platform that is easy to use and doesn't cost the earth means that we can give more value to our audience and build our business. I think in the not too distant future, we will be looking to move to a provider where we can access more data and analytics. Pros Yapsody is very affordable, customisable and easy to manage. The support staff are very attentive and respond very quickly. If there is a function that's not on there they will always escalate it to their development team. Cons The main down side is the reporting. As a funded arts organisation, there is a lot of data that we could be capturing and using - i.e. repeat customers, how many are coming to see theatre and music or just music, being able to group customers and target market them based on their preferences, being able to collate date across multiple events (rather than each one individually) etc Alternatives considered [Spektrix](https://www.capterra.com/p/89233/Spektrix/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Ticketsolve](https://www.capterra.com/p/95790/Ticketsolve/) Reason for choosing Yapsody Price and ability to customise and have control of the back end. Review Source MA Melanie A. Creative Consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Nonprofit clients especially love it" June 12, 2023 4.0 Pros I always appreciate an alternative and Yapsody was able to deliver much of what their competitors do/did. I help clients identify solutions for events of all sizes and they like the simple cost breakdown and those that have selected it liked the custom pages, the overall look and feel of something more exclusive and the added nonprofit benefit. Cons Some of the solutions desired either weren’t available to clients or clients felt the process to work around was not simplified enough and may have preferred an alternative considering. They have a good product but it seems a bit more R&D can make them an even stronger competitor but they hold their own. I found it easy but a few smaller entities felt it was more complicated or less straightforward when setting up. Alternatives considered [EventCreate](https://www.capterra.com/p/147664/EventCreate/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventzilla](https://www.capterra.com/p/117828/Eventzilla/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody Some of my clients switched from a competitor, some didn’t opt for Yapsody and others preferred it. Review Source Response from Yapsody July 3, 2023 Hi Melanie, Thank you for your feedback! We're glad that nonprofit clients appreciate Yapsody as an alternative to our competitors. They find value in the simple cost breakdown, custom pages, and exclusive look and feel. We acknowledge the need for further improvements and will continue investing in research and development. We appreciate your clients' trust in choosing Yapsody, whether switching from a competitor or selecting us from the start. We're committed to enhancing our platform and meeting their evolving needs. Thank you for choosing Yapsody! Regards, The Yapsody Team RB Ross B. Owner Events Services Used the software for: 2+ years ### "Has been the best for my general admission events" December 16, 2019 5.0 Overall our business has successfully managed 10,000+ attendees at our event with some of the shortest wait times to enter event that I have seen. I highly suggest using Yapsody over the competition Pros I got into events after 5 years helping businesses select their payment technologies. I couldn't swallow the cost that it takes to use Eventbrite, so I looked elsewhere. Our next Festival is the 12th event I have helped put on using Yapsody. There ease of use, affordable pricing and simple apps anyone volunteer can download onto their phone has made it so I won't use anything else. Cons Only complaint I have with yapsody is that I don't love the way ticket purchasers have to select amount they want to buy and ticket type through a drop down menu. I would like for the ticket types to show up separately, and then they grab a drop down of number of tickets. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody Cost and being able to connect to my own merchant account. Review Source VR Verified Reviewer Transportation Specialist Transportation/Trucking/Railroad Used the software for: 1-2 years ### "My basic review" June 6, 2023 5.0 Pros Easy to use system. Helps us keep track of things easily. Cons Can be slow to use at times. Issues with mobile at times, but much better than before. Review Source Response from Yapsody June 14, 2023 Dear User, Thank you for sharing your experience with Yapsody. We're pleased to hear you find our system easy to use and helpful in keeping track of your events. We apologize for any occasional slowness and mobile issues you've experienced. Your feedback is valuable and will guide our ongoing efforts to enhance the platform. Best Regards, The Yapsody Team MO Maggie O. artist Arts and Crafts Used the software for: 2+ years ### "creative" June 15, 2023 5.0 When I used it it took the stress of having to find someone to sell tickets for me and the extra cost in doing so Pros Easy to put an event online and edit it with great online support and cost. Cons Not every venue would accept Yapsody as the ticket office and one had to use there's for eventsI did get a complaint from some people that they found it difficult to book online. Review Source Response from Yapsody June 21, 2023 Dear Maggie, Thank you for your valuable feedback on Yapsody! We're glad to hear that you found it easy to put your event online and appreciated the ability to edit it with great online support while keeping costs low. We understand that not every venue may accept Yapsody as the ticket office, and in such cases, one may have to use the venue's system. We apologize for any inconvenience this may have caused. We also take note of the feedback regarding difficulties some people experienced when booking online and will work on improving the user experience. We're pleased to know that using Yapsody relieved the stress of finding someone to sell tickets for you and eliminated the extra cost associated with it. We appreciate your support and feedback, and we'll strive to enhance our platform further to provide you and your customers with an even better experience. Regards, The Yapsody Team TD Tasha D. Owner Restaurants Used the software for: 6-12 months ### "Selling Tickets " June 13, 2023 4.0 Yapsody is a great platform for event management Pros Good place to manage events all in one place Cons The cost of yapsody. Sometimes the process can be overbearing. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody It was chosen by the company Review Source Response from Yapsody June 14, 2023 Dear Tasha, Thank you for your feedback. We're pleased to hear you find Yapsody a good platform for event management. We understand your concerns about the cost and the process. We're continually working on refining our pricing structure and simplifying our processes to provide better value and user experience. Best Regards, The Yapsody Team SM Steve M. Event Coordinator Religious Institutions Used the software for: Less than 6 months ### "St Peter's Review" June 21, 2023 5.0 Pros Easy y to use from beginning to end for our event Cons I wanted Yapsody to take the fees from the sales made instead of us paying them at the end. Reason for choosing Yapsody It was recommended by a friend Review Source Response from Yapsody June 29, 2023 Hi Steve, Thank you for your feedback on Yapsody. We're glad you found it easy to use for your event. We appreciate your suggestion regarding fee payment and will take it into consideration. We're grateful for your friend's recommendation and are committed to providing a seamless experience. Thank you for choosing Yapsody. Regards, The Yapsody Team JG Joseph G. Marketing manager Entertainment Used the software for: 6-12 months ### "Inexpensive with the features you’d expect " June 16, 2023 4.0 Pros Yapsody had the features I would expect from a ticket management platform, no crazy bells or whistles, but it got the job done for our events Cons The reason I sometimes use eventbrite is because of their link to Facebook events, that you can sell tickets directly from FB Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody Price Review Source Response from Yapsody June 21, 2023 Dear Joseph, Thank you for your feedback! We're glad Yapsody provided the expected features for ticket management. We understand the value of the Eventbrite-Facebook link for selling tickets directly from FB. Your choice of Yapsody was based on our competitive pricing. We appreciate your support and will consider your feedback for future improvements. Regards, The Yapsody Team NB Nancy B. Assistant to the Director and Office Manager Museums and Institutions Used the software for: 1-2 years ### "Easy to Use for Ticketing for our Historic House Museum" December 19, 2019 5.0 Pros We started using Yapsody about a year and a half ago for events that needed reservations for our museum. Yapsody was the first time that we used an on-line ticketing for any events. Previously, guests had to call into the office or mail in reservations. With limited office hours at the museum, Yapsody allows guests to make reservations whenever and wherever they want. As administrator, I have found that it is easy to use for creating events and for our guests in purchasing tickets. I really did not need any training and found the set up was rather intuitive. I could usually find the answer to a question quickly. Cons There were a lot of screens to go through when I first used it for an event. This was a bit confusing at first, but now that we have used it for several events, I have grown accustomed to the set-up. Reason for choosing Yapsody Yapsody was recommended to us by another local organization that had used it for their events. Review Source SH Shreya H. CEO Arts and Crafts Used the software for: I used a free trial ### "Good" June 7, 2023 5.0 Pros Good I like all the features and options available Cons Nothing at all. It should become a more known brand Review Source Response from Yapsody June 14, 2023 Dear Shreya, Thank you for your encouraging feedback. We're delighted to know you appreciate all the features and options we provide. Your comment about brand recognition is valuable to us and motivates us to work harder on improving our visibility. Thanks for being a part of our journey! Best Regards, The Yapsody Team VR Verified Reviewer Owner-Operator at Animity Community Health and Wellness Center Used the software for: 1-2 years ### "Great choice for our community theatre group! " April 26, 2018 5.0 Pros I like how we can select our own payment portal. We had issues with security on the platform of our previous vendor, so we were thrilled to have the opportunity to pick PayPal as our processor. It's very user friendly and customizable with good analytics. Cons It would be nice to be able to call someone with tech support issues. They do have 24/7 chat help available and they do a fantastic job. Review Source FA Felicia A. Director Fine Art Used the software for: 2+ years ### "Yapsody for Dance Studios" December 19, 2019 5.0 Good. They also have good incentives as well as far as promotions. Pros I love how easy it is to set up and that I can copy events. Cons It's difficult to see how many of each seat you have available. I have trouble with the reports. I WOULD LOVE if you could BATCH redeliver tickets or BATCH email all the people attending the event if it integrated with Mailchimp. Reason for choosing Yapsody Yapsody is easy to upload your seating chart and redliver tickets. Review Source HA Helen A. Centre manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use" June 12, 2023 5.0 Good product for people to buy tickets for our charity fundraiser. Pros It was inexpensive to use as a charity organisation. Cons Nothing. It was a good product to use for my purpose. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Yapsody Price Review Source Response from Yapsody July 3, 2023 Hi Helen, Thank you for the positive feedback! We're glad you found Yapsody easy to use and affordable for your charity organization. We appreciate you choosing us over alternatives like Eventbrite and Squarespace. If you have any further suggestions, feel free to reach out. Best of luck with your charity fundraisers! Regards, The Yapsody Team SG Sherene G. UK Marketing Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Good booking system " November 15, 2018 5.0 Very good & cost effective service. Pros Easy to use. Regular updates to make the system easy to use. Support team do listen to customer feedback in order to make improvements where required. Cons Some times what you need isn't easy to find or sort. You therefore have to raise a ticket with the support team, which can take time to get what you want. However they do assist as quickly as they can & have rectified any issue I have had. Review Source MH Mindy H. Mother Used the software for: 2+ years ### "Yapsody works very well." October 11, 2017 5.0 Pros It is easy to use and has many great features. I loved that I could scan tickets that were printed, on a mobile, or simply mark the person in the app. Cons Yapsody used to be totally free to use for the user and the customers. They just started charging per ticket fees. :( Review Source BH Bob H. Teaching Pastor Religious Institutions Used the software for: 2+ years ### "Yapsody is your answer to ticketing." November 4, 2016 5.0 Yapsody is great. We have used it to sell tickets for 2 years to our church event. It is great. It is simple to use and the support team is so easy to work with. Pros Simple to use. Friendly support team. They really help us find a solution to our individual needs. Cons None. Really! Review Source JL Joshua L. Station Manager Used the software for: 1-2 years ### "I was blown away by how easy and perfect this product was" October 12, 2017 5.0 Pros It is very simple to set up, the price is free for most of what you need, the system is fast, convenient, and works well. Review Source NB Nancy B. Office Manager and Assistant to the Executive Director Museums and Institutions Used the software for: 2+ years ### "Easy to use software for ticketing for events and admissions" June 1, 2023 5.0 We are an historic house museum and gallery. Yapsody seems to be more geared toward performing arts venue or events that have seating. However, we have been able to adapt our use of the site to meet our needs for our daily tour operations as well as special events. Customer service has been extremely helpful with on-line chats when there has been a problem. We have been using Yapsody for several years. Pros I like the format that shows the monthly calendar so that we can get a snapshot each day of how many visitors are coming to our historic site for tours. Cons Occasionally, I have found that a feature I am wanting to use may be found on a screen that is not the main screen. For instance, we block out our tour ticket purchases after the tour time has passed. That information is found on another screen that may not be the intuitive first place to look, especially for one of our staff members who may not use Yapsody each day. Reason for choosing Yapsody We had a specialty show at our historic site (puppet theater show), and Yapsody came highly recommended by the person who was in charge of that organization. Review Source Response from Yapsody June 14, 2023 Dear Nancy, Thank you for taking the time to share your feedback about Yapsody. We are glad to hear that you find our platform easy to use and that it has been instrumental in managing your historic site's tours and special events. We're particularly pleased to know that our customer service has been helpful in resolving issues through online chats. As we continually strive to improve our user experience, your note about the positioning of certain features has been duly noted. We understand how crucial it is to have all necessary functions easily accessible, and we'll consider your valuable input in future updates. Your satisfaction is our top priority, and we're delighted that Yapsody came highly recommended to you. We look forward to continuing to support your operations for many more years. Best Regards, The Yapsody Team MW Maya W. Director of Grants & Communications Non-Profit Organization Management Used the software for: 2+ years ### "Solid Ticketing Site for Non-Profit Events, but Clunky in Back-End Design" June 21, 2023 4.0 Mostly, I continue to use Yapsody because of pricing and because I have already invested a lot of time into setting up an event that I copy from for all subsequent events. I don't want to learn how to use another site. Eventbrite's interface is easier to use (although it's been a few years since I created an event there), but their pricing kind of sucks. Pros I like that I can (after working with customer service to figure out how to set it up--because it's not initially intuitive) their survey function, which allows us to track which guests would like a vegetarian meal.I like that I can copy identical events from years past to use as a baseline for future events.I like their pricing. It's pretty reasonable for a non-profit.I like that they allow visitors to simply donate to our cause, if they can't make it to our specific event (although I wish this feature could be made larger and more central--it's a pretty small line of text for a visitor to notice).Their customer service is immediately responsive, and has always been able to explain how to find certain reports or features on the site (a lot of features are a bit tricky to find). Customer service chats are then automatically sent to my email, so I can reference them at a future date, if I've forgotten how to find or fix something on the Yapsody site. Cons The formatting WYSIWYG on the main event info page is pretty frustrating. The font often switches over to something else entirely, when you are trying to turn text into a link, or make it bold, italic, etc. It's impossible to create a grid of images--their page does not allow for dragging to arrange. You can only stack images (or create an image of images in a separate program like Photoshop, which is what I did in order to display a grid of sponsors for our event).You can't set up multiperson tickets (ex: one ticket is $35, or you can get a ticket for two for $65) and then run a report to see how many people are estimated to come. Would be nice to include a feature where you can, when setting up the ticketing structure, tell Yapsody that X ticket = 1 person, and & ticket = 2 people, so that back-end users can run reports to see how many people are actually estimated to attend the event. Instead, the current reports will only tell you how many tickets are sold, regardless of how many people are tied to each ticket. Reason for choosing Yapsody It's cheaper. You get to keep more money from each ticket sale. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Pricing Review Source Response from Yapsody June 29, 2023 Hi Maya, Thank you for your feedback. We appreciate your positive comments about Yapsody's survey function, pricing, and responsive customer service. We apologize for any inconvenience you experienced with the formatting and ticketing features. Your loyalty and the time invested in our platform are important to us. We will consider your suggestions for improvement. Thank you for choosing Yapsody. Regards, The Yapsody Team Similar Products Featured