# Brilliant WMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brilliant WMS the right Warehouse Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135241/WMS/reviews --- Brilliant WMS 4.4 (11) [View alternatives](https://www.capterra.com/p/135241/WMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of Brilliant WMS Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NG NISHANT G. NATIONAL HEAD - OPERATIONS Warehousing Used the software for: 2+ years ### "FEEDBACK - BRILLIANT WMS" June 21, 2024 5.0 Overall experience with Brilliant WMS is good. Pros Support system and cost effective model. Cons Nothing as such, but yes they can regularly check with the market standards and give regular updates to their existing customers. Switched from [PALMS](https://www.capterra.com/p/127823/PALMS/) Adamant for even making small changes in the syastem. Review Source HM Herald M. Consultant- Sales Information Technology and Services Used the software for: 1-2 years ### "Brilliant WMS: A Comprehensive Review" June 25, 2024 5.0 Pros System excels with its user-friendly interface, robust functionality, scalability, seamless integration, extensive customization, enhanced accuracy, excellent customer support, mobile accessibility, cost-effectiveness, and powerful analytics, making it a comprehensive and efficient solution for warehouses of all sizes and boosting operational efficiency significantly. Cons I have not yet found any cons in the brilliant WMS. Review Source KI Khurram I. IT Director Logistics and Supply Chain Used the software for: 2+ years ### "Order Management System" June 12, 2024 2.0 Pros Customer services Customizations Easy to use Cons Product Architecture legacy application Understanding of issues Quality of documentation is subpar Review Source ST Saras T. HR Airlines/Aviation Used the software for: 6-12 months ### "Brilliant wms system" June 26, 2024 5.0 Highly qualified team with best of service support Pros User Interface and features for seamless execution. Cons Team to continue exploring more to understand new requirements and keep on upgrading the product. Review Source SK Sachin K. IT Assistant Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Over All Good Product" June 26, 2024 4.0 Pros Good product & features Asset Inventory & Ticketing System Cons Ticket System - some features not understanding Review Source NK Nilesh K. WCS Project Lead Warehousing Used the software for: 1-2 years ### "Warehouse Management Software Solutions" May 14, 2024 5.0 Pros Brilliant WMS Warehouse Management Software Solutions offer numerous benefits to our businesses, including optimized inventory management, increased efficiency, enhanced order accuracy, improved productivity, better decision-making capabilities, scalability, integration with other systems, and regulatory compliance. Cons We found no cons in the Warehouse Management Software Solutions as we are using this in our warehouse operation. Review Source Response from Brilliant Info Systems May 16, 2024 Thank you for your valuable review HE Hugo E. Zone Shipping Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Zone Shipping Manager" May 23, 2017 4.0 overall product is good and would recommend to others after using it for about 6 years now. Pros This program is relativity easy to use and is easy to navigate. Works great as a user friendly platform to meet our warehouse needs. Cons Has a couple of software glitches and the new update I just got is all BLACK and WHITE no contrasting colors and is not adjustable. Review Source DB Danny B. Partner Used the software for: 1-2 years ### "Brilliant WMS - Excellent Warhouse management Solutions" September 10, 2016 5.0 Pros We are impressed with Brilliant way of WMS implementation ; Brilliant offer excellent Solution in very short period at very competitive cost. Cons Working Out of Remote Location issue with Time Zone Review Source HT Harshal T. Project Leader EMEA Used the software for: ### "Brilliant WMS Review - Cummins " August 12, 2014 4.0 Brilliant info system is giving services and support related to Warehouse Management System and software for our power renting division from sept-2008. we are very much satisfied with the work and services given by Brilliant Info System Pvt. Ltd. Review Source NK Neha K. Senior Business Analyst Used the software for: ### "Brilliant Consultancy Review" August 12, 2014 4.0 Brilliant provided consultancy with Online Platform;They analyzed our system and generated Business Analytic. Dashboard and Analytics generated was very useful and help us with customer satisfaction. Review Source DB Danny B. Partner Used the software for: ### "Warehouse Management System - TestMentor" August 12, 2014 5.0 Brilliant delivered excellent WMS solution catering our needs in record time of 30 days. we are extremely happy with solution which improve our efficiency by 30 %. Thank you Brilliant. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.