# Brilliant WMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Brilliant WMS the right Warehouse Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135241/WMS/reviews

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Brilliant WMS

4.4 (11)

[View alternatives](https://www.capterra.com/p/135241/WMS/alternatives/)

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Last updated January 14th, 2026

# Reviews of Brilliant WMS

Ease of use

4.7

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NG

NISHANT G.  
NATIONAL HEAD - OPERATIONS  
Warehousing  
Used the software for: 2+ years

### "FEEDBACK - BRILLIANT WMS"

June 21, 2024

5.0

Overall experience with Brilliant WMS is good.

Pros

Support system and cost effective model.

Cons

Nothing as such, but yes they can regularly check with the market standards and give regular updates to their existing customers.

Switched from

[PALMS](https://www.capterra.com/p/127823/PALMS/)

Adamant for even making small changes in the syastem.

Review Source

HM

Herald M.  
Consultant- Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Brilliant WMS: A Comprehensive Review"

June 25, 2024

5.0

Pros

System excels with its user-friendly interface, robust functionality, scalability, seamless integration, extensive customization, enhanced accuracy, excellent customer support, mobile accessibility, cost-effectiveness, and powerful analytics, making it a comprehensive and efficient solution for warehouses of all sizes and boosting operational efficiency significantly.

Cons

I have not yet found any cons in the brilliant WMS.

Review Source

KI

Khurram I.  
IT Director  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Order Management System"

June 12, 2024

2.0

Pros

Customer services Customizations Easy to use

Cons

Product Architecture legacy application Understanding of issues Quality of documentation is subpar

Review Source

ST

Saras T.  
HR  
Airlines/Aviation  
Used the software for: 6-12 months

### "Brilliant wms system"

June 26, 2024

5.0

Highly qualified team with best of service support

Pros

User Interface and features for seamless execution.

Cons

Team to continue exploring more to understand new requirements and keep on upgrading the product.

Review Source

SK

Sachin K.  
IT Assistant Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Over All Good Product"

June 26, 2024

4.0

Pros

Good product & features Asset Inventory & Ticketing System

Cons

Ticket System - some features not understanding

Review Source

NK

Nilesh K.  
WCS Project Lead  
Warehousing  
Used the software for: 1-2 years

### "Warehouse Management Software Solutions"

May 14, 2024

5.0

Pros

Brilliant WMS Warehouse Management Software Solutions offer numerous benefits to our businesses, including optimized inventory management, increased efficiency, enhanced order accuracy, improved productivity, better decision-making capabilities, scalability, integration with other systems, and regulatory compliance.

Cons

We found no cons in the Warehouse Management Software Solutions as we are using this in our warehouse operation.

Review Source

Response from Brilliant Info Systems

May 16, 2024

Thank you for your valuable review

HE

Hugo E.  
Zone Shipping Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Zone Shipping Manager"

May 23, 2017

4.0

overall product is good and would recommend to others after using it for about 6 years now.

Pros

This program is relativity easy to use and is easy to navigate. Works great as a user friendly platform to meet our warehouse needs.

Cons

Has a couple of software glitches and the new update I just got is all BLACK and WHITE no contrasting colors and is not adjustable.

Review Source

DB

Danny B.  
Partner  
  
Used the software for: 1-2 years

### "Brilliant WMS - Excellent Warhouse management Solutions"

September 10, 2016

5.0

Pros

We are impressed with Brilliant way of WMS implementation ; Brilliant offer excellent Solution in very short period at very competitive cost.

Cons

Working Out of Remote Location issue with Time Zone

Review Source

HT

Harshal T.  
Project Leader EMEA  
  
Used the software for:

### "Brilliant WMS Review - Cummins "

August 12, 2014

4.0

Brilliant info system is giving services and support related to Warehouse Management System and software for our power renting division from sept-2008. we are very much satisfied with the work and services given by Brilliant Info System Pvt. Ltd.

Review Source

NK

Neha K.  
Senior Business Analyst  
  
Used the software for:

### "Brilliant Consultancy Review"

August 12, 2014

4.0

Brilliant provided consultancy with Online Platform;They analyzed our system and generated Business Analytic. Dashboard and Analytics generated was very useful and help us with customer satisfaction.

Review Source

DB

Danny B.  
Partner  
  
Used the software for:

### "Warehouse Management System - TestMentor"

August 12, 2014

5.0

Brilliant delivered excellent WMS solution catering our needs in record time of 30 days. we are extremely happy with solution which improve our efficiency by 30 %. Thank you Brilliant.

Review Source

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