--- title: "iCareManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iCareManager Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more." source_url: "https://www.capterra.com/p/135261/iCareManager/" page_type: "product" language: "en" --- # iCareManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iCareManager ## What is iCareManager? iCareManager is a flexible and comprehensive EHR system designed with a deep understanding of regulations and compliances pertaining to providing services to I/DD and Aging populations. All of our modules are person-centered and designed to cater to the needs and desires of the people you support. These include CareTracker, eMAR, Training Management, Activity (Goals & Outcomes) Management, Incident Reporting, Workflow Management, Pharmacy Integration, Attendance, Billing View, and more. ## What is iCareManager used for? [Assisted Living](https://www.capterra.com/assisted-living-software/)[eMAR](https://www.capterra.com/emar-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iCareManager?[Manage this product listing](https://www.g2.com/products/icaremanager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iCareManager 5.0 (1) VS. [4.7 (175)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price $15 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (175) Value For Money 5.0 (1) Value For Money 4.5 (143) Customer Service 5.0 (1) Customer Service 4.9 (172) ## iCareManager alternatives [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about iCareManager Overview ### What company size and specific industries is iCareManager built for? iCareManager is designed for providers serving I/DD and aging populations, including assisted living facilities, adult foster care, home health agencies, adult day care centers, and other long-term care providers. It is best suited for organizations in the healthcare and senior care sectors. Features and Usability ### What are the key features of iCareManager? iCareManager offers e-prescribing, EMR/EHR, and medication management for clinical documentation and prescription handling. It also includes patient records management, care plan management, charting, SOAP notes, and assessment management, plus billing and invoicing, staff scheduling, workflow management, alerts and notifications, and role-based permissions. Getting Started and Support ### What training and onboarding options does iCareManager offer? iCareManager provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover topics in a group format, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does iCareManager offer? iCareManager provides Email/Help Desk, Phone Support, and Chat. Support is presented through these direct channels for questions and issue resolution. ## Features AI summary Based on 298 Assisted Living reviews Capterra data shows that buyers of Assisted Living software rank the following features as their top priorities: - **Patient Records Management** (**58%** of reviewers rated this feature as critical) - **Medication History** (**62%**) - **Charting** (**64%**) iCareManager supports all three features reviewers rate most highly: **Patient Records Management**, **Medication History**, and **Charting**. Together, these capabilities help staff maintain complete resident information, track medications accurately, and document care consistently, allowing teams to improve coordination, reduce documentation gaps, and support better day-to-day resident care. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Admissions Management Handle the registration and admission process for existing and new students Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Assessment Management Creation, administration, and evaluation of assessments or tests iCareManager 37 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Creation, administration, and evaluation of assessments or tests Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Tools that provide relevant information at specific times to support judgments and courses of action Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Plan events and/or activities Specifically for in-home care services Intended for medical use such as diagnosis, treatment, and consultation Compliant with healthcare rules and regulations around the world Manage and track all disruptions and incidents Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage health, disease, care and case management functions from a central location Alerts/warnings for potential allergies or interactions triggered by medications Find and verify prescription medications by color, shape or imprint Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details System of devices or tools that help perform, test and capture patients' diagnostics in real-time Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Schedule shifts for staff/employees, track hours worked, and manage staff payroll Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $15.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JT Jawad T. ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 26, 2017 The Best EHR software for your Assisted living And long term care facilities to go paper less and manage all your business and customers health records. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.