# iCareManager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iCareManager Software - reviews, pricing plans, popular comparisons to other Assisted Living products and more.

Source: https://www.capterra.com/p/135261/iCareManager

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# 

 iCareManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iCareManager

## What is iCareManager?

iCareManager is a flexible and comprehensive EHR system designed with a deep understanding of regulations and compliances pertaining to providing services to I/DD and Aging populations. All of our modules are person-centered and designed to cater to the needs and desires of the people you support. These include CareTracker, eMAR, Training Management, Activity (Goals & Outcomes) Management, Incident Reporting, Workflow Management, Pharmacy Integration, Attendance, Billing View, and more.

## What is iCareManager used for?

[Assisted Living](https://www.capterra.com/assisted-living-software/)[eMAR](https://www.capterra.com/emar-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per Feature, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for iCareManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://icaremanager.com/&name=iCareManager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iCareManager

5.0 (1)

VS.

[4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/)

Starting Price

$15

Per Feature, Per Month

Starting Price

$1

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (63)

Value For Money

5.0 (1)

Value For Money

4.4 (54)

Customer Service

5.0 (1)

Customer Service

4.4 (58)

## iCareManager alternatives

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (171)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (48)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about iCareManager

Overview

### What company size and specific industries is iCareManager built for?

iCareManager is designed for providers in the long-term care sector, including organizations serving I/DD and aging populations, assisted living facilities, adult foster care, home health agencies, and adult day care centers. It is suited for care providers of varying sizes that manage ongoing support services.

Features and Usability

### What are the key features of iCareManager?

iCareManager includes E-Prescribing, EMR/EHR, and patient records management for clinical documentation and medication workflows. It also offers care plan management, assessment management, charting, SOAP notes, and medication management. Additional features include billing & invoicing, staff scheduling, reporting & statistics, role-based permissions, and third-party integrations.

Getting Started and Support

### What training and onboarding options does iCareManager offer?

iCareManager provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct, face-to-face instruction, live online sessions offer guided remote setup, webinars cover scheduled presentations, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does iCareManager offer?

iCareManager provides Email/Help Desk, Phone Support, and Chat. With no reviewer feedback available on support, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways to reach support, but user experience details are not documented.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Admissions Management

Handle the registration and admission process for existing and new students

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assessment Management

Creation, administration, and evaluation of assessments or tests

iCareManager 36 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Creation, administration, and evaluation of assessments or tests

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Tools that provide relevant information at specific times to support judgments and courses of action

Transmit prescriptions to pharmacies electronically

Create and securely store digital patient records

Plan events and/or activities

Specifically for in-home care services

Intended for medical use such as diagnosis, treatment, and consultation

Compliant with healthcare rules and regulations around the world

Manage and track all disruptions and incidents

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage health, disease, care and case management functions from a central location

Alerts/warnings for potential allergies or interactions triggered by medications

Find and verify prescription medications by color, shape or imprint

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

System of devices or tools that help perform, test and capture patients' diagnostics in real-time

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

$15.00

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

Jawad T.

### "Excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 26, 2017

The Best EHR software for your Assisted living And long term care facilities to go paper less and manage all your business and customers health records.

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