--- title: "Ontraport Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ontraport Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/220784/Ontraport/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Ontraport Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ontraport ## What is Ontraport? The key to real results from your email marketing is attention-grabbing messages at the exact right moment. Using Ontraport's email marketing tools, you can set up automation to make sure the perfect moment is never missed. Cut through people's cluttered inboxes with pertinent messages backed by the industry's best delivery rates, because if your emails don't get delivered, what's the point? Then implement split-testing and analytics to determine what your audience responds to. ## What is Ontraport used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Top alternative Featured Overall rating Based on 89 user reviews Reviews sentiment Positive 79% Neutral 13% Negative 8% Starting price $29 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ontraport?[Manage this product listing](https://www.g2.com/products/ontraport/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ontraport 4.2 (89) VS. [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting Price $29 Other, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (89) Ease Of Use 4.5 (912) Value For Money 3.8 (64) Value For Money 4.7 (831) Customer Service 4.3 (78) Customer Service 4.8 (851) ## Ontraport alternatives [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,160)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.6 (6,130)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/220784/Ontraport/alternatives/) ## FAQs about Ontraport Overview ### What problems does Ontraport solve? Ontraport solves fragmented lead follow-up, manual campaign execution, and disconnected sales and marketing data by combining landing pages, forms, CRM records, email and SMS sequences, payments, and funnel tracking. Small businesses, solo entrepreneurs, marketing teams, and sales teams use it to automate customer journeys from signup through purchase and follow-up. Answer based on 22 reviews Overview ### Which roles and teams benefit most from Ontraport? Ontraport is most used by business owners, founders, and executives managing customer acquisition and recurring operations. Marketing teams use it to build campaigns, segment contacts, and track lead follow-up. Operations managers, executive assistants, and consultants rely on automated workflows, customer records, and task coordination to support day-to-day business processes. Answer based on 86 reviews Overview ### What company size and industries is Ontraport built for? Ontraport is built for small service-provider businesses, with 21% of reviewers in marketing and advertising. It targets consultants and agencies, coaches and advisors, plus personal and professional service providers; reviewer data shows 100% are small businesses, including 14% in management consulting and 8% in IT services. Answer based on 89 reviews Features and Usability ### What are the key features of Ontraport? Ontraport includes core CRM, contact management, email marketing, and marketing automation features. Reviewers most often discuss visual campaigns with tags, triggers, and if/then sequences for lead follow-up, plus landing pages and web forms for lead capture. Differentiating tools include payment processing, subscription billing, SMS messaging, and sales pipeline management. Answer based on 41 reviews Pricing ### How much does it cost and what fees or limitations are included? Ontraport starts at $29/month for Basic, which includes 1,000 contacts and is designed for one user. Plus costs 99/month for two users, Pro 149/month for three, and Enterprise 299/month for five. A free trial is available. Reviewers describe pricing tiers as difficult to understand and sometimes expensive, particularly as contact needs grow. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Ontraport integrate with? Ontraport integrates with WordPress, Gravity Forms, Google Calendar, Calendly, DocuSign, Jotform, GoTo Webinar, and Freshdesk, plus additional tools such as Kajabi, Leadpages, LearnDash, and Meta for Business. Its catalog also includes APIANT, Acuity Scheduling, Call Loop, EasyWebinar, Justuno, LeadsBridge, OptimizePress, and Operations Hub. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Ontraport? Ontraport offers in-person and live online training, webinars, documentation, and videos. Reviewers report a meaningful learning curve, particularly for solo users and support teams learning its terminology and setup. Campaign tools become easier once understood, while teams can benefit from available one-on-one guidance and responsive staff support. Answer based on 10 reviews Getting Started and Support ### What customer support options does Ontraport offer, and how do users rate the experience? Ontraport offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and willing to provide hands-on guidance. However, some report confusing ticket communication, delayed responses in certain regions, inconsistent agent expertise, and knowledge-base articles that need more detail. Answer based on 45 reviews Ease of use ### How easy is Ontraport to use? Ontraport makes everyday contact management, email campaigns, landing pages, and templates accessible for many small business teams. Its broad automation and conditional logic features create a steeper learning curve, however, and some users find navigation, reporting, and multi-step setup less intuitive. Training resources and responsive support help teams get established. Answer based on 33 reviews ## Features AI summary Based on 20,574 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Ontraport supports all three features that reviewers rate most highly: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send targeted campaigns, plan outreach at the right time, and keep customer data organized, allowing teams to manage email marketing more efficiently and build stronger audience relationships. Email Campaign Management 4.4 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Contact Management 4.4 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.2 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Lead Management 4.4 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Ontraport 152 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Create and automatically send premade copy in response to customer messages Software's ability to perform similar action on multiple similar files simultaneously Capture contact information by scanning a physical item and having the system automatically extract data from the scan Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Facilitates online authoring and publishing of the content Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Track and collect membership dues Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Predefined actions automatically performed on the occurance of specific events Intended to be used by insurers Operate/access software on iPad Devices Software specialized for non-profit organizations Caters to sales teams Designed for small businesses Primarily serving startup companies Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Activities related to raising money for a specific cause Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Add, edit, and manipulate HTML code directly Store and manage images Track interaction history by documenting conversations for contacts Captures invoice data and maintains comprehensive records for auditing and reporting purposes Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Access the system via a mobile application Optimize content to ensure it is easily accessible for mobile users Manage multiple campaigns in one system Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Create and update newsletter content to increase engagement Book meetings and appointments through a website or digital platform Track all opportunities for potential sales and convert them into recurring revenue Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Set & manage permission levels based on user roles and restrict access to only authorized individuals Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Add or remove subscribers from mailing lists Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Edit text as needed Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (89) 4.2 Based on 89 reviews ## Pricing Value for money 3.8 (64) Free Trial [View pricing plan details](https://www.capterra.com/p/220784/Ontraport/pricing/) Basic $29.00 Other,Per Month It includes: - Unlimited email sending under 20k contacts - Add contacts as you grow - Up to 3 users at $9/month each - Drag-and-drop marketing automation - Two-way SMS marketing - Customizable CRM - Web pages and forms - Detailed web visitor tracking - Add Dynamic CMS for no-code web apps - More! Plus $99.00 Other,Per Month It includes: - Everything in Basic and: - Unlimited email sending under 20k contacts - Add contacts as you grow - Up to 10 users at $19/month each - Membership sites - Advanced CRM with sales pipeline - Task automation - Calendar and Google Calendar sync - Accept payments online - Manage subscriptions and payment plans - API access - More! Pro $149.00 Other,Per Month It includes: - Everything in Plus and: - Unlimited email sending under 20k contacts - Add contacts as you grow - Unlimited users at $49/month each - Facebook Custom Audience integration - 1-on-1 email delivery consulting - Affiliate partner programs - Lead source and conversion reporting - Split test pages and automations - Coupon codes and order bumps - VIP and launch support available - More! Enterprise $299.00 Other,Per Month It includes: - Everything in Pro and: - Unlimited email sending under 20k contacts - Add contacts as you grow - up to 5 million - Unlimited users at $69/month each - Private IP and infrastructure available - Unlimited custom fields - Enterprise-grade security and scalability - Field-level permissions - Increased API limits available - Quarterly account reviews - More! Value for money 3.8 (64) 3.8 Based on 64 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (78) 4.3 Based on 78 reviews ## User reviews Overall rating 4.2 Based on 89 reviews Filter by rating Counts reflect reviews available in this feed. 5(45) 4(24) 3(13) 2(4) 1(3) Mentioned topic Recent reviews first, then most helpful Steven L. Owner Used the software for: 1-3 years ### "Great CRM/Marketing Automation Software, but with a few issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 8, 2020 I've used Ontraport for more than an year and I really like it (despite my concerns). It's the first window I see in the morning. Aside from basic contact management, the marketing automation component is first rate. Good task management too. Pros Nice user interface and overall capabilities. Good task management abilities along with contact management services. The support is simply best in class and the Facebook support group is stellar. Cons It's slow compared to other similar systems I've used. You also have to "click your mouse button" way more times than similar services to actually do things inside the system. For example, it may take 6 or 7 mouse clicks to create a basic task whereas past services I've used required only 2 or 3. This is extremely frustrating in terms of productivity. Overall the pros outweigh the cons - but I sure wish they'd address the cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aaron Z. owner Used the software for: 3-5 years ### "Lots of client management tools comes with a high price." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 22, 2022 It is a good software and platform for client management. I found other options that were more affordable that met my smaller business needs. Pros The email management and sales recording data are very helpful and critical to my business. There were a lot of tools that I did not utilize and needed for a business my size. Cons There are a lot of features, which you pay for, regardless of whether you use them. For simple email management, there are other options. For full-scale client management, Ontraport may be a good fit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Daily user since 2014" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2020 Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value Pros 1\. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand 2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive. 3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to \[SENSITIVE CONTENT HIDDEN\] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful. Cons The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. J.D. D. CEO, Brand Strategist and Coach/Mentor Used the software for: Less than 1 year ### "It was good at the time!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 16, 2022 Overall, it is a great product! But the support that we were promised was lacking. It was as if they got the sale and forgot about us, which is why we moved to Keap. Pros Their sales page designs were outstanding and very easy to create and set up! In my very first funnel that I set up, we were able to generate thousands of dollars in sales within just a few days! Cons I didn't like their CRM (at the time). It was really difficult for me to use and I found it clunky and messy which cost me a lot of time with deleting and re-adding etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andra V. Founder Used the software for: 3-5 years ### "Great for a marketing CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2021 We used it to manage our email marketing campaigns and follow up with B2B leads. Pros Ontraport is super customizable and intuitive to use. We use the email marketing tool and manage our leads through the sales pipeline. I love the automation component of Ontraport also. Cons I wish there was a way that Deals could be auto-created because at the moment we are using the "Contacts" section as this is the only way leads can be auto added via the Zapier integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jonny A. Marketing Used the software for: Less than 1 year ### "Horrible deliverability. Worse customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 14, 2020 We believed we joined with an “enterprise” level package. During our initial 2.5 hours on the phone We were told our account had been set up like this. However, as we looked back through the first few weeks of use, we found there were additional charges nearly weekly. When we asked what these were and why they told us we were over our sending limit. After a great deal more time with support explaining the situation and these charges should not be happening, they openly admitted they would not reverse them and we would, yet again, have to go through the process we had already gone through to upgrade to “enterprise” Combining their inability to address these concerns and near complete lack of ability to get mail sent, we moved on. That single decision (moved to aweber) more than doubled our open rates & cut our billing by more than 70%. Pros Pros are that it seems that initially they were willing to help us integrate. Cons After moving our subscribers to another service we saw a near instant jump in opens. From 9% with Ontraport to 23.5% with the new service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Automation Consultant Used the software for: 3-5 years ### "Simply The Best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 Ontraport is heads and shoulders above the competition for an all-in-one automation tool. Yeah, I know, I sound like their marketing, but it's true. I get super cranky when tech takes up unnecissary time because it just sucks 🤪👈, AND with Ontraport, it just works and it's intuitive to USE 🎉. It's also, unlimited in nature, with their open API you really truly can scale and do anything with this platform. I've personally used them all, infusionsoft, kajabi, active campaign, clickfunnels... They say they are great 'all-in-one' solutions and they really just don't compare once you become a heavy user of these platforms. Get the right tech, get Ontraport. Pros Incredible customer support, along with the platforms features and unlimited capabilities really sets this software heads and shoulders above the rest. Everything really can be consolidated into this one platform, saving you time and headaches with deploying your business with a automated platform. Cons In the past, when new features were released, they could be a bit buggy from my experience for the first couple of months. However, their latest "CMS" release (which is a feature that allows you to build SAAS apps right in their platform!) came out without any significant issues, and the feature release they did before that one (mobile app) also seemed to be flawless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andres V. Entrepreneur Used the software for: 3-5 years ### "Great software but you have to be an advanced user to use it properly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 24, 2021 I've been using ontraport for more than 6 years and it's a great tool, but you have to be an advanced user to use it properly. Pros Very complete for marketing automations and advanced marketing campaigns that include lead generation and sales (including one click upsells), however, it's for advanced users. Cons The user interface needs work, specifically metrics and reports. It's too complex and need many filters to get what you want. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mitch B. Founder Used the software for: 3-5 years ### "Ontraport is so powerful and flexible - almost to the point of overwhelm" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2017 The biggest benefit is that it allows us to intelligently segment our customers and have a true CRM where we can see what happened when and troubleshoot errors. Pros You can just do so much with this software. It's amazing to have the ability to use such a powerful tool where we can design helpful systems for all aspects of our business without ever having to pay or consult a developer. The new updates they have made to the software have been amazing, and I love how there is always a helpful support person just one click away if you ever get stuck. Cons Because the software can do so much and is so flexible, it can be a bit overwhelming and at times confusing because you end up doing things in a non-standard way which can lead to a messy account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HR manager Used the software for: 3-5 years ### "Powerful, multifaceted, intuitive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2018 It just simplifies so many processes. Being able to build a page, send emails, manage contacts, and set up campaigns all under one roof makes everything so straightforward. We're better able to roll out new ideas and events because multiple team members have learned the simple UI, and because we don't have to juggle amongst several different services for each step of the process. Pros I like how easy it is to create a sequence of events from start to finish--a page for customers to visit, a form to fill out, an email to send them upon form submission, a page to be routed to, a campaign of future emails to be added to... it's all so simple to set up with Ontraport's vastly powerful tools and visually intuitive interface. Cons Some quirks and bugs in the page editors can make building a page frustrating--for instance, in the sidebar where you upload a photo for a certain block of the page, your cursor naturally tracks over Ontraport's sample photos on the way to the Submit button--and hovering over one of those images causes it to be chosen, overwriting the image you just uploaded and inserted. I have to take a scenic route in a big C-shape with my cursor to avoid this happening. Little quirks like that stack up and become pretty frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/220784/Ontraport/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Agile CRM vs Ontraport](https://www.capterra.com/compare/135148-220784/Agile-CRM-vs-Ontraport)