# LOAN SERVICING SOFT Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LOAN SERVICING SOFT Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more. Source: https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT --- # LOAN SERVICING SOFT Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LOAN SERVICING SOFT ## What is LOAN SERVICING SOFT? LOAN SERVICING SOFT is a leader in custom built/custom configured Loan Origination Systems. Features like our new automated LO/Underwriting Web Portals, our AI Voice Application, Drag & Drop Doc Prep & Loan Boarding, make LOAN SERVICING SOFT a must see for anyone looking to update their loan origination system. Add-On’s Include: Loan Servicing, Fund Administration (Mortgage Pool Administration), Financial General Ledger. Industries Served: Private Money, Hard Money, Alternative Lending, Commercial, Construction Line of Credit, Small Banks, Credit Unions, Non-Profit, City/State/Tribal Gov't. ## What is LOAN SERVICING SOFT used for? [Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Loan Origination](https://www.capterra.com/loan-origination-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## LOAN SERVICING SOFT alternatives Highest Rated [4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (5)](https://www.capterra.com/p/166075/Financial-CRM/#reviews) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Pipeline Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Workflow Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Amortization Schedule Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance LOAN SERVICING SOFT 45 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance A record of all activities within the system, including user access, changes made, etc. Type of loan used to finance the purchase of a motor vehicle Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Automatically transfers funds to/from borrower accounts on a regular or periodic basis Searchable database of information about loan borrowers Type of loan used to finance business expenses Electronic storage of stakeholder contact information Link and track collateral information associated with one or multiple loans Track and manage adherence to policies for any service, product, process, or supplier Type of loan used to finance construction projects Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Reports that show customers their invoices, payments, and balance on the account Assembly of graphs and charts for visualizing and tracking statistics/metrics Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronically collect payments for goods or services Digitally sign online documents Automate maintenance of escrow accounts on behalf of borrowers Automated payments and reporting for investors Store information about leads or contacts and track, manage and nurture them throughout the sales process Distribution and delivery of funds to approved borrowers Process of securing a loan from a bank or any other lender. Assess and control risks associated with the credit process of each loan portfolio/account Collect, organize, and prepare loan information to send to the lender for approval Process of collecting loan interest and escrow payments from a borrower. Type of loan used to purchase real estate Expand services to areas outside of the home location, functioning as an extension of the home location. Manage the accounting and financial aspects of multiple locations or companies in a single location Ability to fill out and submit application forms on the web Tracking, managing, and initiating the transfer of funds for overdue customer payments Track sent and received payments, invoices, and bills. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. The initial step in the mortgage workflow Tool used to determine accurate pricing and product eligibility for borrowers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Create, manage and track all task activities and progression Create, design and manage workflows for repetitive tasks Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Month to Month SAAS/Rental $500.00 Per Feature,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 5.0 Based on 14 reviews Filter by rating 5(14) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CO Carol O. Loan Manager Accounting ### "Great Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2025 They have always been quick to help with any new issues or custom reporting. Plus, they have job aids to help with different processes within in the system. Pros Anytime I had an issue, they were quick to resolve. When we ran into an issue with reporting multiple databases into one. They helped with building a custom tool that combines all reporting to make it easier for us to send. Cons Our loans setup are a little different from other lenders. They were able to setup custom reporting for us to help us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rhonda W. Loan Servicing Banking ### "I wish we'd made the change sooner..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 On my previous software I had to keep several different spreadsheets for insurance expiration monitoring, escrow analysis, scheduled future fees etc. All of those functions can be done through LSS eliminating quite a bit of extra work. Pros LSS is very customized to our company. It handles every aspect of servicing, insurance information, escrow analysis etc. The customer service support is exceptional. I worked with Rep during setup and training, and he was knowledgeable, patient and pleasant. Learning new software is a big job, but Rep made it the best possible experience. I am very comfortable knowing that our new software has top-notch support. Cons We service loans for more than one investor. My investors need reports for their loan portfolios (Sorted by investor/lender). We are customizing reports ourselves, as this is not a standard request. LSS can and will customize reports for a price, but fortunately LSS reports offer the ability to customize yourself if you have the knowledge and ability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Seth G. Principal Real Estate ### "LSS is a great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2018 Pros Produces professional looking statements Cons Cumbersome initially but with solid support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director Of Operations Non-Profit Organization Management ### "Working with LSS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2018 LSS has been a great partner for our organization. They have been very willing to work with us the few issues we've had to the software where we needed it to be to service our clients. Pros The software is flexible and allows the user add data that is necessary to make decisions. Cons Updating the software has to be done on an individual basis and can slow the day down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Matthew L. President ### "A powerful loan servicing tool with lots of flexibility." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2018 Pros Great user interface. Enterprise functionality. Customizable. Great user interface. Enterprise functionality. Customizable. Great user interface. Enterprise functionality. Customizable. Cons It was hell getting it migrated from NoteSmith. I think we were given the wrong engineer to start. LSS made it right in the end. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Robert B. ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 30, 2017 LSS is a great piece of software. The type of servicing we do can be very complicated but LSS is very intuitive and easy to use. The technical support people very responsive and helpful. Some of the other popular loan servicing software companies, especially for the private lending market, have a reputation for being less than ethical but the people at LSS are great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cat B. Manager ### "Custom Auto-Decisioning & Servicing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 27, 2016 I spent weeks having conference calls with vendors offering loan servicing & loan decisioning software. LSS was the only company that I found that offers both of these platforms in one system. I believe in simplicity. Using 1 system is much better than 2 for originating & servicing your loans. I have done extensive testing on the software & it seems to function very well. It's rare that you find a software company that offers this level of customization. I can't begin to say enough good things about John, he is AMAZING. I have not asked him to do a single task that he was not able to perform. He is a pleasure to work with & takes time answering my questions. He doesn't give up until you're satisfied. I had LSS do things that they have never done with other companies, including writing scripts to increase productivity & parsing data. I really can't wait to see where the development of this software leaves us at the end of the year. They offer import services, which made transferring our old data into the new software a breeze. The process went very smoothly & all the balances/payments were correct. They did offer to show me how to perform the import to save me money, but I preferred peace of mind by ensuring accuracy rather than saving the money for the import. I was very satisfied with the import; the work was flawless. The team really stuck their neck out to meet our launch date & put in the extra hours to meet our investor's deadline, which I really appreciated. I believe there is great value in this software. The price is very fair, because the finished product is built specifically for your business. This is the last software we will ever have to purchase to service & underwrite loans for our company. This software will develop with our business. Proprietary software has cost other companies that I have managed a fortune; you can't imagine how thrilled I am to have such a customized program for a fraction of the cost. Our money was well spent & I highly recommend this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sonia L. Senior VP ### "We are a mortgage servicing company specializing in distressed loans." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 1, 2016 We switched our servicing software about 9 months ago to Loan Servicing Soft and it has been a very good transition. We are extremely happy with the service and extremely happy with the product. We required certain changes and they were done quickly and without a hitch. We are impressed with the reports that are generated from the system, and when we asked for reports that we needed customized to our particular needs, they were done quickly and correctly. We are very happy with this program and recommend it highly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IB Ira B. President ### "We are a mortgage servicing company and we purchased loan servicing soft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 27, 2016 We have 12 employees, we have been using the product for aprox 6 months and we love it. It is user friendly, the service has been great and most of all they respond to our needs immediately. Transitioning from one software program to another in our business is a major feat, but Jeff Tremaine and his techs are absolutely super and have been a great asset to the transition. The best part of the software is the customization. They have accomplished every thing we have asked them to customize without a hitch. If your looking for a mortgage servicing or origination program this is your baby. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Natalie B. Director ### "Loan Servicing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 9, 2014 We initially started our business off with another software program Nortridge. We did not find them accommodating to our needs. We researched other options and came across Loan Servicing Soft. Since day one they have helped us build the software to exactly what we needed to run a successful Short Term Loan business. The staff is friendly and prompt in response to our needs. We would highly recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)