# TrueRent Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrueRent Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more.

Source: https://www.capterra.com/p/135273/TrueRent

---

# 

 TrueRent Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TrueRent

## What is TrueRent?

Affordable! Starting at $19/month, Collect Rent Online (Free ACH), Full Accounting, Tenant Screening. Property Management Software for landlords and property managers. TrueRent is so simple, powerful and affordable. Compare us to others and you will see why TrueRent is the best option to grow your rental business. Designed for landlord and property managers with 10 - 5000 units under management.

## What is TrueRent used for?

[Lease Management](https://www.capterra.com/lease-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)

Top alternative

Featured

Overall rating

Based on 52 user reviews

Reviews sentiment

Positive

83%

Neutral

13%

Negative

4%

Starting price

$19

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrueRent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.truerent.com/&name=TrueRent)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrueRent

4.3 (52)

VS.

[4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting Price

$19

Per Month

Starting Price

$62

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (52)

Ease Of Use

4.3 (2,203)

Value For Money

4.2 (38)

Value For Money

4.4 (1,740)

Customer Service

4.4 (45)

Customer Service

4.4 (2,073)

## TrueRent alternatives

[4.6 (608)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting price

$36.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Ad hoc Reporting

Generate one-off reports that meet information requirements

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analytics

Tools for the systematic analysis of various types of data or statistics

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Contact Management

Manage, organize, and store contact information

TrueRent 38 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Create, manage, and send invoices or bills to customers

Manage, organize, and store contact information

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows the calculation of fees for late rent payments

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Manage, maintain and track the performance of assets and equipment

Accept and process online payment transactions

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential properties

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Keep track of vacant properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.0 (42)

4.0

Based on 42 reviews

## Pricing

Value for money

4.2 (38)

Free Trial

Basic

$19.00

Per Month

Value for money

4.2 (38)

4.2

Based on 38 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (45)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (45)

4.4

Based on 45 reviews

## User reviews

Overall rating

4.3

Based on 52 reviews

Filter by rating

5(30)

4(13)

3(7)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner/Operator

Facilities Services

### "Seemless and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 5, 2019

Love it!

Pros

Innovative and easy to use along with great customer support

Cons

A little pricey but totally worth it given the features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Dominic L.

OWNER

Real Estate

### "AFTER LEARNING IT EASY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 4, 2019

OK

Pros

EASY TO USE WGEN I GIT USE TO SOFTWARE..

Cons

CUSTOMER SUPPORT EMAIL ONLY. WISH THE HAD NUMBER TO USE FOR A QUICK CALL

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

joel s.

MD

Hospital & Health Care

### "easy, intuitive, excellent reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2019

I manage my open rental property, switched from another before a year or two ago, perfectly happy

Pros

Minimal learning curve, great reports, flexible, scalable

Cons

Actually, nothing. It fills my needs, no problems

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Glenn P.

Consultant

Management Consulting

### "Easy for First Time Landlords"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 2, 2019

\- full feature portal for first time landlord

Pros

\- automatically collects rent - full features - good user interface

Cons

\- wouldn’t work with my trust personal bank account

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NE

Nyjal E.

Student

Education Management

### "Greatest "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2019

It was great

Pros

How easy it is to use How affordable it is

Cons

Everything was great to be honest The only thing I can think of is sometimes It would be hard to add invoices but that’s fixed nos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WM

Will M.

Owner

Real Estate

### "Customer support isn't great"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

November 1, 2019

I feel like it was good back when it was free. Since I've been starting to pay it feels like it has went down hill. Doesn't calculate mortgage payments for you anymore, tenants don't disappear from transactions, can't erase amounts to change them very easily, and if there is any issue customer service won't respond until it's been at LEAST 2 emails sent minimum.

Pros

Easy to use and navigate Good value for price

Cons

Hard to get assistance from customer support. Doesn't erase tenants in transactions after they have left Can't maneuver rents as needed on occasion

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Brandon H.

Property manager

Real Estate

### "Great zero risk product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 31, 2019

Amazing

Pros

Landlords get to use the software for free

Cons

I would say that the ach process for accepting rental payments is a bit complex

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Tanya E.

Owner

Real Estate

### "Awesome software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2019

Very good

Pros

Some fields were adjusted per my discussion with them. Very receptive to changes

Cons

At first, some things were a little confusing but got them solved

Switched from

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Chip H.

Owner

Real Estate

### "Company review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2019

It does work like advertised. The customer service rep is fantastic at answering questions.

Pros

It keeps me focused on the other things I do for a living other than collecting rent.

Cons

I still haven't learned everything about the software because I haven't done a deep dive into all the features this program offers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Nick C.

Realtor

Real Estate

### "Not satisfied"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 29, 2019

I have not sold any business problems with true rent it's only created more headaches and hassle we're actually using a backup spreadsheet for redundancy to make sure the number is ensure enter accurate not satisfied of this product looking to change.

Pros

Nothing, no real likes

Cons

Your software is barely a glorified spreadsheet. I have called numerous times to your customer service department with any without any help from anyone. I just like your product thoroughly and I'm looking for something new at this point in time. Between the low functionality of the software in the lack of customer service I have no idea what I'm buying from you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135273/TrueRent/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)