--- title: "TrueRent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrueRent Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/135273/TrueRent/" page_type: "product" language: "en" --- # TrueRent Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrueRent ## What is TrueRent? Affordable! Starting at $19/month, Collect Rent Online (Free ACH), Full Accounting, Tenant Screening. Property Management Software for landlords and property managers. TrueRent is so simple, powerful and affordable. Compare us to others and you will see why TrueRent is the best option to grow your rental business. Designed for landlord and property managers with 10 - 5000 units under management. ## What is TrueRent used for? [Lease Management](https://www.capterra.com/lease-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 83% Neutral 13% Negative 4% Starting price $19 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrueRent?[Manage this product listing](https://www.g2.com/products/truerent/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrueRent 4.3 (52) VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $19 Per Month Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (52) Ease Of Use 4.3 (2,230) Value For Money 4.2 (38) Value For Money 4.4 (1,767) Customer Service 4.4 (45) Customer Service 4.4 (2,100) ## TrueRent alternatives [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/) [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211768/DoorLoop/) [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) [4.2 (335)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164741/Yardi-Breeze/) ## FAQs about TrueRent Overview ### Which roles and teams benefit most from TrueRent? TrueRent is most used by property owners, landlords, realtors, and brokerage managers who need to manage rentals, track tenant activity, and oversee leasing workflows. Business owners, executives, and accounting professionals benefit from its support for financial oversight, portfolio visibility, and day-to-day property operations. Answer based on 51 reviews Overview ### What company size and specific industries is TrueRent built for? TrueRent is designed for landlords and property managers, making it suitable for small to mid-sized property management businesses and real estate operations that need rental management support. It is aimed at organizations handling residential or commercial rental properties rather than broad enterprise use across unrelated industries. Features and Usability ### What are the key features of TrueRent? TrueRent includes core property management features like tenant management, online rent collection, ACH payment processing, lease document storage, and reporting dashboards. Differentiating capabilities include the tenant portal, owner deposits, vendor and maintenance tracking, and late fee settings, with reviewers often highlighting rent tracking, property organization, and financial reports. Answer based on 22 reviews Getting Started and Support ### What training and onboarding options does TrueRent offer? TrueRent provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and ongoing support. Answer based on 3 reviews Getting Started and Support ### What customer support options does TrueRent offer, and how do users rate the experience? TrueRent offers email/help desk, phone support, and chat. Users often describe support as responsive, helpful, and quick to answer questions, with some noting replies within minutes. Others report inconsistent experiences, including slower response times, difficulty getting immediate help, and wanting clearer communication about upcoming product changes. Answer based on 13 reviews Features and Usability ### Is TrueRent easy to use for landlords? TrueRent feels easy to learn for many landlords, especially small property owners who want quick setup and simple navigation. Users often mention intuitive transaction entry, helpful reports, and straightforward online rent tools, though some report a confusing layout, portal issues, occasional crashes, and a need for more training. Answer based on 22 reviews Features and Usability ### How well does TrueRent handle tenant management? TrueRent handles core tenant management well for landlords who need records, leases, correspondence, rent tracking, and online tenant payments in one place. Small portfolio owners and first-time landlords often like the tenant portal, but some report tricky tenant changes, limited applications, screening gaps, and branding concerns with portal access. Answer based on 21 reviews Features and Usability ### How good is TrueRent for collecting rent online? TrueRent makes online rent collection easy for many landlords through ACH payments, payment tracking, and rent roll visibility. Small landlords often like the convenience and reduced manual follow-up, but some describe ACH setup as confusing, wanted more payment options like credit cards or wire transfers, and ran into support-related friction. Answer based on 20 reviews Features and Usability ### Does TrueRent have the features landlords need? TrueRent offers the main features many landlords need, including rent collection, reporting, analytics, tenant records, and accounting support. Independent landlords and property managers often find the toolkit sufficient and improving over time, but some want deeper search, mobile app access, broader expense tracking, clearer functions, and fewer bugs. Answer based on 17 reviews ## Features AI summary Based on 1,818 Real Estate Property Management reviews Capterra data shows that buyers of Real Estate Property Management rank the following features as their top priorities: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) TrueRent supports all three features that reviewers rate most highly: **Rent Tracking**, **Payment Processing**, and **Accounting**. Together, these capabilities help businesses monitor incoming rent, handle tenant payments more efficiently, and keep financial records accurate, allowing teams to manage property operations with better control and visibility. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Ad hoc Reporting Generate one-off reports that meet information requirements Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Analytics Tools for the systematic analysis of various types of data or statistics Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Management Manage, organize, and store contact information TrueRent 38 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Management: Manage, organize, and store contact information - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Online Payments: Accept and process online payment transactions - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Residential Properties: For residential properties - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (42) 4.0 Based on 42 reviews ## Pricing Value for money 4.2 (38) Free Trial Basic $19.00 Per Month Value for money 4.2 (38) 4.2 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (45) 4.4 Based on 45 reviews ## User reviews Overall rating 4.3 Based on 52 reviews Filter by rating 5(30) 4(13) 3(7) 2(1) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Owner/Operator Facilities Services ### "Seemless and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 5, 2019 Love it! Pros Innovative and easy to use along with great customer support Cons A little pricey but totally worth it given the features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DL Dominic L. OWNER Real Estate ### "AFTER LEARNING IT EASY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 4, 2019 OK Pros EASY TO USE WGEN I GIT USE TO SOFTWARE.. Cons CUSTOMER SUPPORT EMAIL ONLY. WISH THE HAD NUMBER TO USE FOR A QUICK CALL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS joel S. MD Hospital & Health Care ### "easy, intuitive, excellent reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2019 I manage my open rental property, switched from another before a year or two ago, perfectly happy Pros Minimal learning curve, great reports, flexible, scalable Cons Actually, nothing. It fills my needs, no problems Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GP Glenn P. Consultant Management Consulting ### "Easy for First Time Landlords" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 2, 2019 \- full feature portal for first time landlord Pros \- automatically collects rent - full features - good user interface Cons \- wouldn’t work with my trust personal bank account Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NE Nyjal E. Student Education Management ### "Greatest " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2019 It was great Pros How easy it is to use How affordable it is Cons Everything was great to be honest The only thing I can think of is sometimes It would be hard to add invoices but that’s fixed nos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WM Will M. Owner Real Estate ### "Customer support isn't great" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 November 1, 2019 I feel like it was good back when it was free. Since I've been starting to pay it feels like it has went down hill. Doesn't calculate mortgage payments for you anymore, tenants don't disappear from transactions, can't erase amounts to change them very easily, and if there is any issue customer service won't respond until it's been at LEAST 2 emails sent minimum. Pros Easy to use and navigate Good value for price Cons Hard to get assistance from customer support. Doesn't erase tenants in transactions after they have left Can't maneuver rents as needed on occasion Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Brandon H. Property manager Real Estate ### "Great zero risk product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 31, 2019 Amazing Pros Landlords get to use the software for free Cons I would say that the ach process for accepting rental payments is a bit complex Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TE Tanya E. Owner Real Estate ### "Awesome software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2019 Very good Pros Some fields were adjusted per my discussion with them. Very receptive to changes Cons At first, some things were a little confusing but got them solved Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Chip H. Owner Real Estate ### "Company review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2019 It does work like advertised. The customer service rep is fantastic at answering questions. Pros It keeps me focused on the other things I do for a living other than collecting rent. Cons I still haven't learned everything about the software because I haven't done a deep dive into all the features this program offers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NC Nick C. Realtor Real Estate ### "Not satisfied" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 29, 2019 I have not sold any business problems with true rent it's only created more headaches and hassle we're actually using a backup spreadsheet for redundancy to make sure the number is ensure enter accurate not satisfied of this product looking to change. Pros Nothing, no real likes Cons Your software is barely a glorified spreadsheet. I have called numerous times to your customer service department with any without any help from anyone. I just like your product thoroughly and I'm looking for something new at this point in time. Between the low functionality of the software in the lack of customer service I have no idea what I'm buying from you. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/135273/TrueRent/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.