---
title: "OneBill Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OneBill Software - reviews, pricing plans, popular comparisons to other Recurring Billing products and more."
source_url: "https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/"
page_type: "product"
language: "en"
---

# 

 OneBill Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OneBill

## What is OneBill?

OneBill’s recurring billing helps you automate and streamline your recurring billing operations by enabling you to configure different billing frequencies & billing cycles, sending custom invoices for specific customers, configuring payment due dates, and setting up dunning and collections workflows.

## What is OneBill used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Subscription Management](https://www.capterra.com/subscription-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$800

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OneBill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.onebillsoftware.com&name=OneBill)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OneBill

4.8 (23)

VS.

[4.6 (3,366)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$800

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (23)

Ease Of Use

4.5 (26,559)

Value For Money

4.9 (19)

Value For Money

4.3 (20,403)

Customer Service

4.8 (21)

Customer Service

4.2 (20,660)

## OneBill alternatives

[4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,320)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (3,316)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (714)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/alternatives/)

## FAQs about OneBill

Overview

### Which roles and teams benefit most from OneBill?

OneBill is most used by executive leaders, operations teams, and revenue-focused staff who need tighter control over billing and service delivery. CEOs, presidents, and VPs use it for business oversight, while operations managers, controllers, and project teams streamline invoicing, order workflows, and customer account management across recurring services.

Answer based on 20 reviews

Overview

### What company size and industries is OneBill built for?

OneBill serves small businesses, with 100% of reviewers from that segment, primarily in Telecommunications at 65%. It is built for Communications Service Providers, XaaS, Gen AI, Neo Cloud Infrastructure, Unified Communications, and IoT, with smaller representation from Accounting and Marketing and Advertising at 5% each.

Answer based on 21 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of OneBill?

OneBill offers accounts receivable, workflow automation, billing and invoicing, recurring/subscription billing, payment processing, and revenue recognition. It also includes access controls/permissions, audit management, customizable reports, dashboards, and integrations such as API, ERP integration, and QuickBooks integration for billing and financial operations.

Integrations

### Which third-party tools and platforms does OneBill integrate with?

OneBill connects natively to over 20 integrations, including 2600Hz, Autotask PSA, Avalara, Bandwidth, CCH SureTax, Cisco, ConnectWise PSA, DocuSign, FedEx Ship Manager, HubSpot CRM, HubSpot Sales Hub, NetSuite, and Oracle Financial Services Analytics.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does OneBill offer?

OneBill provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos give teams self-paced visual guidance.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does OneBill offer?

OneBill provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as prompt, responsive, and available when issues arise, with teams often resolving problems quickly and helping complete projects in a timely fashion.

Answer based on 4 reviews

Ease of use

### Is OneBill easy to use for billing and invoicing?

OneBill makes billing and invoicing easy for many teams, with intuitive workflows, automation, and straightforward customer setup. Small business operators and finance teams often find monthly invoicing simple to manage, though complex billing environments can require more time to learn, configure, and locate certain reports.

Answer based on 10 reviews

## Features

AI summary

Based on 1,927 Recurring Billing reviews

Capterra data shows that buyers of recurring billing software rank the following features as their top priorities:

-   **Credit Card Processing** (**77%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**66%**)
-   **Invoice Processing** (**65%**)

OneBill supports all three of the features reviewers rate most important: **Credit Card Processing**, **Electronic Payments**, and **Invoice Processing**. Together, these capabilities help businesses process payments more efficiently, manage invoices accurately, and maintain consistent recurring revenue, allowing teams to reduce billing friction and keep cash flow on track.

Electronic Payments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Recurring/Subscription Billing

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Billing & Invoicing

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Billing Portal

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Gateway through which end users can view past bills and pay current invoices

Multi-Currency

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

ACH Payment Processing

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

OneBill 199 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Agency Commission: Commission that an agency charges for services provided to a customer or associate
- Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automated Quoting: Generate rule-based quotes for clients automatically
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing for Data: Billing for data services
- Billing for Voice: Billing for voice services
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network.
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses
- Check Processing: Receive and deposit or issue and record check payments
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commission Calculator: Tool used to determine the commission amount to be paid out to each employee
- Commission Overrides: Adjust commission payment for special circumstances and override preset commission rules/conditions
- Commission Rules/Conditions: Create and specify rules and conditions for commission calculations and payments
- Commission Scheduling: Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. )
- Commission Statements: Periodic reports with commission payout details
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully
- Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Deferred Billing: Buyer isn't billed until the period is up without any interest charges
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispute Management: Investigate and resolve disputes/issues using workflow, audit trails, and other system tools
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Dues Management: Track and collect membership dues
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- ERP integration: Integrate with existing ERP systems
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Flat Commissions: Set amount of commission paid out for each sale regardless of product/service value
- Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation
- For Airlines: Created for use in the aviation and air transportation industry
- For Hospitality Industry: To be used by the hospitality industry
- Forecasting: Form predictions based on past and present data/trends
- Fraud Detection: Identify and prevent suspicious activity
- General Ledger: Centralized accounting record which tracks all financial transactions
- Guided Selling: A process designed for sellers to guide them through the entire selling process
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit
- Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Percentage Commissions: Commission structure based on a percentage of the total value of product/services sold
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Post-Paid Service: Services paid in real-time or end of the monthly billing cycle.
- Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle.
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Catalog: Present a catalog of inventory that customers can view
- Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer
- Productivity Tools: Tools to facilitate the production of information and promote efficiency
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Proposal Generation: Create proposals based on costs of labor and materials
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Rating Engine: The calculation of a price/premium based on specific variables.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Receivables Ledger: A list of customers and their payments due updated on a monthly basis
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Refund Management: Oversee the process of issuing refunds
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service Provisioning: Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Shipping Management: Manage and track orders being shipped to customers
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Special Order Management: Manage special order requested by a customer
- Split Commissions: Commission structure shared between multiple sales reps involved in a sales transaction
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Subscription Plan Management: Manage the subscription plans of all active members
- Task Management: Create, manage and track all task activities and progression
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tiered Commissions: Increasing commission rates as employees surpass certain revenue targets
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.7 (22)

4.7

Based on 22 reviews

## Pricing

Value for money

4.9 (19)

Free Trial

[View pricing plan details](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/pricing/)

Core Billing & Monetization Platform

Starts at $600 per month

It includes:

-   CPQ,
-   Usage-based billing
-   Subscription billing
-   Invoicing
-   Revenue Assurance
-   Churn management
-   Tax & Compliance
-   3rd party systems integration

Service Operations Modules

$800.00

Usage Based,Per Month

Value for money

4.9 (19)

4.9

Based on 19 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (21)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (21)

4.8

Based on 21 reviews

## User reviews

Overall rating

4.8

Based on 23 reviews

Filter by rating

5(18)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ML

Marsha L.

Office Manager

Hospitality

### "Capable Platform for the Complex Billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 31, 2026

Overall, it is best suited for companies with recurring or usage base billing. It has a capable platform for complex subscription billing requirements.

Pros

OneBill has flexible pricing, strong automation, and multi currency and tax support. It is suitable for businesses with complex subscription offering.

Cons

Initial set up is time-consuming. Smaller businesses with simple billing needs may find it has more features than they need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Andy C.

Sales Director

Sporting Goods

### "A dependable sales expenses management tool."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 26, 2026

This has been a valuable addition to our sales operations toolbox. It makes expense management much easier, and it makes it much more transparent, which is really important for our department, because we travel a lot, and work with various clients. Not perfect and there are little quirks that could make its daily use smoother, but the good it brings makes up for the quirks. The customer support has also been of assistance when we've got stuck at a point, by responding and being detailed.

Pros

OneBill has taken the hassle out of tracking and organizing sales-related expenses. Receipt upload has been the feature that allows me to record travel expenses and expenses for client meetings painlessly, without having to worry about losing receipts. The process of issuing bills is simple, and I love the way that this works with our bank accounts. It helps me save time by clearly visualising how we're allocating funds to campaigns.

Cons

This one is pretty user-friendly, but some reporting parts will take a little getting used to. It can seem a little cluttered where there is an overlap of multiple filters. Plus, occasionally, the receipt upload process delays a bit longer than I would like when I'm in hurry of finish the expense submission scenario.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Brooks L.

Sales Associate

Accounting

### "OneBill is the one to choose!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2026

OneBill is a billing and invoicing software which is made easy to use by everyone operating the software.

Pros

The customer support, ease of use and bank account integration alone made the software value for money. Expense management, receipt upload and invoicing were made to be super easy and accessible.

Cons

I don’t think there are any cons about OneBill. Excellent software and self explanatory for everybody.

Switched from

[TimeSolv Legal Billing](https://www.capterra.com/p/76729/TimeSolv-Legal-Billing/)

A friend recommended it to me and it’s been the best decision

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vincent C.

Project Manager

Printing

### "Capable Accounting Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 2, 2026

It’s powerful and flexible for complex billing, but it does take some time to learn and fully set up.

Pros

Automates and centralizes billing/subscription management, supports many pricing models (recurring, usage, hybrid), integrates with CRMs/ERPs, and helps reduce manual work and revenue leakage.

Cons

Can take time to fully learn/setup some tasks, limited invoice correction/custom report options, and pricing can feel high for smaller teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Thomas H.

President

Telecommunications

### "Overall great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

Very happy, would receommend to anyone needing recurring billing with complex tax or automation needs. Support is great and quick to respond.

Pros

It's Flexable! Products can be build many ways with mutiple taxes or bundles. Product automations are easyily built as well.

Cons

They didn't have a free starter package. I had to commit before really understanding the product fully. I was not disapointed after I got familliar.

Switched from

[Sonar](https://www.capterra.com/p/181997/Sonar-billing-engine/)

Constantly breaking, slow, limited integrations and Support was horrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patricia M.

Admin Clerk

Photography

### "Money well spent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

My overall experience was 100% money well spent, I can't say more about it. Best product I found so far

Pros

I think that is how easy it makes my financials easy to monitor and I could integrate it with my bank account

Cons

I can't say that i have any cons as I was able to use the platform in the ways that I needed to monitor my business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Christopher T.

Director Operations

Telecommunications

### "OneBill is the Go-To Choice for Subscription Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2025

Our overall experience with OneBill has been outstanding. The service works 99.99% of the time without any issue. When there is a problem, OneBill's support team is always available to resolve our issue. When we need a new feature, OneBills project team is always willing to listen and work diligently to implement our request.

Pros

OneBill customer support is second to none. OneBill's support team is prompt, responsive, and always corrects any issues or completes projects in a timely fashion.

Cons

Ease of use could be better. Some tasks take longer than I would like to complete. However, it must be stated that we are using OneBill to support a complicated billing structure with many products, services, and moving parts, and Onebill does an excellent job of managing these items.

Switched from

[eZCom EDI](https://www.capterra.com/p/143478/eZCom/)

old product was very outdated and hard to use.

Alternatives considered

[Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/)

Reasons for choosing OneBill

Responsiveness by the sales and project team. Easy to work with and seemed trust worthy from the start.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Aulevirtuali M.

Customer Manager

Professional Training & Coaching

### "My experience with OneBill "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2025

Use of OneBill has automated almost all our business processes from invoicing to order management and accounting. The software is also customizable and has responsive customer support services providers.

Pros

The software cloud based and an end to end bailing management tool. I like the software's order fulfilment capabilities and its vendor support services.

Cons

I have not faced any form of difficulties while implementing the software. It has a user-friendly interface that is easy to navigate. No dislike.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Pablo P.

SEO Specialist

Marketing and Advertising

### "Facturación y contabilidad, pero no a cualquier precio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 5, 2023

Pros

Es un programa de facturación en línea que ofrece una amplia variedad de funciones para ayudar a las empresas a automatizar y optimizar sus procesos de facturación.

Cons

La principal desventaja que veo es el precio y que darse de alta es bastante tedioso, pues hay que concertar una cita, lo cual en mi opinión estropea un poco la experiencia. Terminé migrando a otro programa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Joe M.

VP

Telecommunications

### "Great system, even better team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2021

We only use the platform for billing and it performs excellent. The staff and team are second to none when it comes to support and working with us.

Pros

There is a lot of flexibility to customize products and pricing but can still be managed effectively.

Cons

Rating of calls. The creation of usage rates is confusing and the rating and taxing process has some hurdles but I am told this has been resolved and improved upon.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Improve processes.

Alternatives considered

[Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/)

Reasons for choosing OneBill

Price and product inclusions.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/reviews/)

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