Who Uses This Software?

CTI provides secure, scalable solutions for carriers, service providers, contact centers, and the enterprise.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CTI Group
  • www.ctigroup.com/
  • Founded 1989
  • United States

About CTI Group

CTI Group is a global provider of innovative carrier-grade software solutions and services which empower organizations to gain strategic competitive advantage from their unified communications data. The harnessing, analyzing and exploitation of this data is a proactive way to better segment and thus improve how customers interact with your business.


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CTI Group Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

CTI Group Reviews

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