---
title: "Sansan Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sansan Software - reviews, pricing plans, popular comparisons to other Business Card products and more."
source_url: "https://www.capterra.com/p/135331/Sansan/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Sansan Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sansan

## What is Sansan?

Sansan is a popular cloud-based contact management system/CRM for companies and teams. It boasts over 6,000+ corporate clients worldwide. Centered on business cards, Sansan uses proprietary technology for 99.9% accurate scanning via scanner or app. It then builds a shareable database of contacts a company acquires. This priceless corporate asset lets authorized members follow-up on new leads, visualize connections, seek leads across departments, monitor deal progress, and close faster.

## What is Sansan used for?

[Contact Management](https://www.capterra.com/contact-management-software/)[Business Card](https://www.capterra.com/business-card-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sansan?[Manage this product listing](https://www.g2.com/products/sansan/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sansan

4.5 (2)

VS.

[4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

Contact vendor

Starting Price

$14

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.2 (912)

Value For Money

3.5 (2)

Value For Money

4.3 (831)

Customer Service

4.5 (2)

Customer Service

4.1 (851)

## Sansan alternatives

Highest Rated

[4.8 (130)](https://www.capterra.com/p/134106/Striven/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/61368/Salesforce/)

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[4.2 (1,335)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135618/Odoo/)

## FAQs about Sansan

Overview

### What company size and specific industries is Sansan built for?

Sansan is designed for teams and companies of all sizes that need to manage business contacts, centralize organizational networks, and support marketing planning. It is not tied to a specific industry and is suitable for general business use across sectors that rely on business card and contact information management.

Features and Usability

### What are the key features of Sansan?

Sansan offers contact management and a contact database, plus shared contacts, data import/export, and search/filter tools for organizing records. It also includes CRM, lead management, sales pipeline management, interaction tracking, calendar/reminder system, reporting & statistics, customizable reports, and third-party integrations.

Integrations

### Which third-party tools and platforms does Sansan integrate with?

Sansan integrates with Google Workspace, Marketo Engage, Salesforce Sales Cloud, Zoho CRM, Zoho CRM Plus, kintone, and Zapier. Its catalog covers collaboration, marketing automation, CRM, and workflow automation platforms for connecting contact data with core business systems.

Getting Started and Support

### What training and onboarding options does Sansan offer?

Sansan provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does Sansan offer?

Sansan provides phone support for customer assistance. No reviewer feedback about support quality is available, so the support experience cannot be assessed here. The available channel is limited to phone contact, with no additional support details provided in the catalog data.

## Features

AI summary

Based on 4,004 Business Card reviews

Capterra data shows that buyers of contact management software rank the following features as their top priorities:

-   **Contact Database** (**58%** of reviewers rated this feature as critical)
-   **CRM** (**57%**)
-   **Search/Filter** (**42%**)

Sansan supports all three of the features reviewers value most: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities help businesses keep contact records organized, manage customer relationships more effectively, and quickly find the right information, allowing teams to work faster and make better-informed decisions.

Contact Database

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Search/Filter

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Sales Pipeline Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Calendar/Reminder System

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Lead Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sansan 21 features

Application programming interface that allows for integration with other systems/databases

Software's ability to perform similar action on multiple similar files simultaneously

Notifications/alerts for upcoming events or tasks

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Create and send email blasts/campaigns

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Access software remotely via mobile devices

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Tools designed to streamline the process of lead generation and management for sales teams

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

### Starting price

Free trial available

Value for money

3.5 (2)

3.5

Based on 2 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

kintone](https://www.capterra.com/p/143607/kintone/)[

Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

edna luci G.

technician

Marketing and Advertising

### "Transform the way I manage my network of contacts"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 19, 2023

Me encanta lo fácil que es escanear y almacenar tarjetas de presentación, y cómo puedo buscar y compartir la información de contacto rápidamente con mi equipo

Pros

I really liked the ability to identify potential contacts in organizations related to our clients, which has helped us expand our network and increase our business opportunities.

Cons

The only thing that annoys me a bit is that sometimes the business card scan is not entirely accurate and you have to correct some data manually

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Richard G.

Communication and Media Analyst

Telecommunications

### "I want to share my experience using Sansan"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 5, 2023

Sansan is a Contact Management System/CRM, it is an exceptional tool for any company looking for efficient contact management and a global business view. With its ease of use and access, accurate recommendations and analysis capabilities, this platform will become an essential tool, so don't hesitate to try it out for a fantastic experience!.

Pros

This platform is an excellent tool enabling flawless contact management. It is super easy to use and provides exceptional organization for any company, big or small. Among its advantages, I would like to highlight that Sansan allows you to access contacts quickly and efficiently, thanks to the keyword search. In addition, it offers a very well-developed classification possibility that includes categorizing references by their position within the company, which facilitates management and communication in general.

Cons

In my opinion, the design could be a bit more attractive and modern. Also, some icons and site navigation could be improved to make it easier.

Switched from

[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Regarding competition, Sansan is the best choice for me, hands down. It also offers valuable additional features, such as linking contacts to specific events, like meetings or emails.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Sansan

My recommendation for those looking for a contact management program is to try Sansan. In addition to solving contact management issues, this platform also provides an overview of business activities and relationships. The tool is ideal for tracking and analyzing sales, which helps sales teams make decisions based on factual and accurate data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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