# Sansan Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sansan Software - reviews, pricing plans, popular comparisons to other Contact Management products and more.

Source: https://www.capterra.com/p/135331/Sansan

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# 

 Sansan Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sansan

## What is Sansan?

Sansan is a popular cloud-based contact management system/CRM for companies and teams. It boasts over 6,000+ corporate clients worldwide. Centered on business cards, Sansan uses proprietary technology for 99.9% accurate scanning via scanner or app. It then builds a shareable database of contacts a company acquires. This priceless corporate asset lets authorized members follow-up on new leads, visualize connections, seek leads across departments, monitor deal progress, and close faster.

## What is Sansan used for?

[Contact Management](https://www.capterra.com/contact-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sansan

4.5 (2)

VS.

[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

4.0 (199)

Value For Money

3.5 (2)

Value For Money

4.0 (146)

Customer Service

4.5 (2)

Customer Service

4.1 (158)

## Sansan alternatives

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Starting price

$65.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

Highest Rated

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about Sansan

Overview

### What company size and specific industries is Sansan built for?

Sansan is designed for teams and companies of all sizes that need to manage shared business contact networks, with a strong fit for sales, marketing, and relationship-driven organizations. It is especially useful for businesses that rely on business cards, contact sharing, and tracking job ranks across their professional networks.

Features and Usability

### What are the key features of Sansan?

Sansan offers contact management and a contact database, plus shared contacts and interaction tracking for managing business relationships. It also includes lead management, pipeline management, CRM, calendar/reminder system, mobile access, search/filter, segmentation, reporting & statistics, customizable reports, data import/export, API, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Sansan integrate with?

Sansan integrates with 7 third-party tools, including Salesforce Sales Cloud, Google Workspace, Marketo Engage, Zapier, Zoho CRM, Zoho CRM Plus, and kintone. The catalog covers CRM, marketing automation, productivity, and workflow connections, with Salesforce Sales Cloud specifically mentioned for contact management and follow-up.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Sansan offer?

Sansan provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Getting Started and Support

### What customer support options does Sansan offer?

Sansan provides phone support for customer assistance. No reviewer feedback about support quality is available here, so user experience details such as response times, helpfulness, or common frustrations cannot be confirmed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar/Reminder System

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Contact Database

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Data Import/Export

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sales Pipeline Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Search/Filter

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Sansan 19 features

Application programming interface that allows for integration with other systems/databases

Software's ability to perform similar action on multiple similar files simultaneously

Notifications/alerts for upcoming events or tasks

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Create and send email blasts/campaigns

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Access software remotely via mobile devices

Tools designed to streamline the process of lead generation and management for sales teams

Timed notification for any upcoming task, deadline, appointment, or activity

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

### Starting price

Free trial available

Value for money

3.5 (2)

3.5

Based on 2 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

kintone](https://www.capterra.com/p/143607/kintone/)[

Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

edna luci G.

technician

Marketing and Advertising

### "Transform the way I manage my network of contacts"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 19, 2023

Me encanta lo fácil que es escanear y almacenar tarjetas de presentación, y cómo puedo buscar y compartir la información de contacto rápidamente con mi equipo

Pros

I really liked the ability to identify potential contacts in organizations related to our clients, which has helped us expand our network and increase our business opportunities.

Cons

The only thing that annoys me a bit is that sometimes the business card scan is not entirely accurate and you have to correct some data manually

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Richard G.

Communication and Media Analyst

Telecommunications

### "I want to share my experience using Sansan"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 5, 2023

Sansan is a Contact Management System/CRM, it is an exceptional tool for any company looking for efficient contact management and a global business view. With its ease of use and access, accurate recommendations and analysis capabilities, this platform will become an essential tool, so don't hesitate to try it out for a fantastic experience!.

Pros

This platform is an excellent tool enabling flawless contact management. It is super easy to use and provides exceptional organization for any company, big or small. Among its advantages, I would like to highlight that Sansan allows you to access contacts quickly and efficiently, thanks to the keyword search. In addition, it offers a very well-developed classification possibility that includes categorizing references by their position within the company, which facilitates management and communication in general.

Cons

In my opinion, the design could be a bit more attractive and modern. Also, some icons and site navigation could be improved to make it easier.

Switched from

[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

Regarding competition, Sansan is the best choice for me, hands down. It also offers valuable additional features, such as linking contacts to specific events, like meetings or emails.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Sansan

My recommendation for those looking for a contact management program is to try Sansan. In addition to solving contact management issues, this platform also provides an overview of business activities and relationships. The tool is ideal for tracking and analyzing sales, which helps sales teams make decisions based on factual and accurate data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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