--- title: "Sansan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sansan Software - reviews, pricing plans, popular comparisons to other Contact Management products and more." source_url: "https://www.capterra.com/p/135331/Sansan/" page_type: "product" language: "en" --- # Sansan Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sansan ## What is Sansan? Sansan is a popular cloud-based contact management system/CRM for companies and teams. It boasts over 6,000+ corporate clients worldwide. Centered on business cards, Sansan uses proprietary technology for 99.9% accurate scanning via scanner or app. It then builds a shareable database of contacts a company acquires. This priceless corporate asset lets authorized members follow-up on new leads, visualize connections, seek leads across departments, monitor deal progress, and close faster. ## What is Sansan used for? [Contact Management](https://www.capterra.com/contact-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sansan?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sansan.com&name=Sansan) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sansan 4.5 (2) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price Contact vendor Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.4 (4,385) Value For Money 3.5 (2) Value For Money 4.3 (3,514) Customer Service 4.5 (2) Customer Service 4.4 (3,524) ## Sansan alternatives [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (581)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Sansan Overview ### What company size and specific industries is Sansan built for? Sansan is designed for teams and companies of all sizes that need a cloud-based way to scan business cards, share contacts, and centralize organizational networks. It is suited to general business use across industries that rely on relationship management, contact sharing, and marketing planning. Features and Usability ### What are the key features of Sansan? Sansan offers contact management and a contact database with shared contacts, search/filter, segmentation, and data import/export. It also includes CRM and lead management, sales pipeline management, interaction tracking, calendar/reminder system, customizable reports, reporting & statistics, email marketing, live chat, mobile access, API, batch processing, and third-party integrations. Integrations ### Which third-party tools and platforms does Sansan integrate with? Sansan integrates with 7 third-party tools and platforms, including Salesforce Sales Cloud, Google Workspace, Marketo Engage, Zapier, Zoho CRM, Zoho CRM Plus, and kintone. These integrations cover CRM, marketing automation, productivity, and workflow connections for contact and sales data. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Sansan offer? Sansan provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and product use. Getting Started and Support ### What customer support options does Sansan offer? Sansan provides phone support for customer assistance. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response speed or helpfulness cannot be confirmed here. ## Features AI summary Based on 3,974 Contact Management reviews Capterra data shows that buyers of Contact Management software rank the following features as their top priorities: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) Sansan supports all three of the features reviewers value most: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities help businesses keep contact records organized, manage customer relationships more effectively, and quickly find the right information, allowing teams to work faster and make better-informed decisions. Contact Database 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Search/Filter 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Sales Pipeline Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Calendar/Reminder System 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Lead Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sansan 21 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) ### Starting price Free trial available Value for money 3.5 (2) 3.5 Based on 2 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ kintone](https://www.capterra.com/p/143607/kintone/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent edna luci G. technician Marketing and Advertising ### "Transform the way I manage my network of contacts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2023 Me encanta lo fácil que es escanear y almacenar tarjetas de presentación, y cómo puedo buscar y compartir la información de contacto rápidamente con mi equipo Pros I really liked the ability to identify potential contacts in organizations related to our clients, which has helped us expand our network and increase our business opportunities. Cons The only thing that annoys me a bit is that sometimes the business card scan is not entirely accurate and you have to correct some data manually Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Richard G. Communication and Media Analyst Telecommunications ### "I want to share my experience using Sansan" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 5, 2023 Sansan is a Contact Management System/CRM, it is an exceptional tool for any company looking for efficient contact management and a global business view. With its ease of use and access, accurate recommendations and analysis capabilities, this platform will become an essential tool, so don't hesitate to try it out for a fantastic experience!. Pros This platform is an excellent tool enabling flawless contact management. It is super easy to use and provides exceptional organization for any company, big or small. Among its advantages, I would like to highlight that Sansan allows you to access contacts quickly and efficiently, thanks to the keyword search. In addition, it offers a very well-developed classification possibility that includes categorizing references by their position within the company, which facilitates management and communication in general. Cons In my opinion, the design could be a bit more attractive and modern. Also, some icons and site navigation could be improved to make it easier. Switched from [Salesflare](https://www.capterra.com/p/149522/Salesflare/) Regarding competition, Sansan is the best choice for me, hands down. It also offers valuable additional features, such as linking contacts to specific events, like meetings or emails. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Sansan My recommendation for those looking for a contact management program is to try Sansan. In addition to solving contact management issues, this platform also provides an overview of business activities and relationships. The tool is ideal for tracking and analyzing sales, which helps sales teams make decisions based on factual and accurate data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.