--- title: "Eworks Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eworks Manager Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/135340/E-Works-Manager/" page_type: "product" language: "en" --- # Eworks Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eworks Manager ## What is Eworks Manager? Eworks Manager is the ideal software solution for field service companies with technicians working on-site. Our Job Management System enables you to control, manage, and track all critical information related to your field staff, job schedules, estimates, quotes, invoices, customers, and more. With Eworks Manager’s Job Management System, you gain complete oversight of your business operations. Designed specifically for the field service industry, our platform helps you efficiently manage every aspect of your business—from tracking technicians in the field to organizing job details and streamlining invoicing—ensuring smooth, productive workflows at every stage. ## What is Eworks Manager used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[Locksmith](https://www.capterra.com/locksmith-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price £130 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eworks Manager 4.8 (21) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price £130 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (21) Ease Of Use 4.6 (782) Value For Money 4.7 (20) Value For Money 4.4 (377) Customer Service 4.7 (21) Customer Service 4.6 (724) ## Eworks Manager alternatives [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Eworks Manager Overview ### Which roles and teams benefit most from Eworks Manager? Eworks Manager is most used by operations leaders, service managers, coordinators, and executives who need tighter control over day-to-day delivery. Operations teams use it to schedule work, manage bookings, and oversee after-sales processes, while directors and CEOs rely on it for visibility into performance, service execution, and business coordination. Answer based on 20 reviews Overview ### What company size and specific industries is Eworks Manager built for? Eworks Manager is designed for companies of any size that employ field workers and need to manage work from quotes through to jobs and invoices. It suits service businesses, trade contractors, and other field-based industries that quote for work and carry it out on site. Features and Usability ### What are the key features of Eworks Manager? Eworks Manager offers work order management, job scheduling, dispatch management, and technician management for field service operations. It also includes time tracking, GPS and location tracking, inventory control, invoices and billing, reporting and analytics, document management, and access controls/permissions for managing jobs and records. Pricing ### How much does it cost and what fees or limitations are included? Eworks Manager starts at £130 per month for the 1-5 users plan, which includes 1 Plugin Module, 100 SMS Credits, 3 Digital Documents, 1 User Module, and a 10% discount on Professional Services. A free trial is available. Some reviewers said pricing felt a little high, but worth it. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does Eworks Manager integrate with? Eworks Manager integrates with ClearDebit, Microsoft Outlook, QuickBooks Online, Sage Accounting, Xero, and Zapier. These integrations cover accounting, email, and automation connections, giving the platform support for common business workflows across finance and communication tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Eworks Manager offer? Eworks Manager provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared training sessions, documentation offers written reference material, and videos provide visual guidance for self-paced learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does Eworks Manager offer? Eworks Manager provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support team as friendly, available, and helpful with questions and training, though some note the system takes time to learn at first. The support experience is generally seen as responsive and practical. Answer based on 3 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Eworks Manager supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work organized, assign jobs more efficiently, and give teams access to updates from the field, allowing teams to respond faster and manage daily operations with better visibility. Scheduling 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Work Order Management 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Contact Database 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Forms 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Eworks Manager 100 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Locksmiths: Software is designed specifically for use of locksmith companies - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.7 (21) 4.7 Based on 21 reviews ## Pricing Value for money 4.7 (20) Free Trial [View pricing plan details](https://www.capterra.com/p/135340/E-Works-Manager/pricing/) 1-5 users £130.00 Other,Per Month It includes: - job management - quotes - invoices - purchase orders - mobile tracking - dedicated account manager - full support - monthly health check 6-10 £258.00 Other,Per Month 11-15 £383.00 Other, 16 - 20 £480.00 Other, 21 - 30 Users £690.00 Other, 31- 40 Users £880.00 Other, Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.8 Based on 21 reviews Filter by rating 5(19) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JD John D. Director Renewables & Environment ### "Eworks manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 Excellent Pros I like being able to use the app easily Cons Having to move jobs around and not being able to see all my jobs on my phone unless there on there Reasons for choosing Eworks Manager Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BD Brian D. Operations Manager Facilities Services ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 15, 2023 Great for arranging engineers, reports, quotations and general reporting Pros Ease of use, good reporting functions, operatives app works well Cons unsure, only being using for six months Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Richard F. MR Electrical/Electronic Manufacturing ### "E Works " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Great Pros We used e works from day one and it just works for us Cons Everything we did not like was changed to suit us Reasons for choosing Eworks Manager Not applicable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Norbert M. CEO & Founder Computer & Network Security ### "Eworksmanager Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Pros The software friendly user and a good reporting Cons Nothing for our organization as all we need can be plug in when needed Switched from [GLPI](https://www.capterra.com/p/126254/GLPi/) Eworksmanager have more features and apps Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Corlia L. Administrator Construction ### "ESL Maintenance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Love it and very happy Pros Electronic futures and once job is done we can invoice the customer within a few seconds Cons That this is not linked as financial program - To show income and loss - We have to sync with Quickbooks Online Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FP Fabio P. Booking coordinator Construction ### "Amazing overall!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2021 Eworks are one of the best Job management systems on the market today and their customer service team are always happy to help in whatever way they can. Learning a new system can be difficult, but Eworks and the team make this transition so easy with all of their support – would highly recommend using this software to streamline your entire business all within one system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Henk J. CEO Information Technology and Services ### "Eworks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2021 eworks gives us the ability to keep customers informed every step of the way as well as keep detailed track of field technicians. Pros The features of Eworks outshine all of its competitors by far Cons Initially we thought pricing was a bit expensive, so we moved to cheaper alternatives, but a year later we are back on eworks as none of the other software compare even close, so the saying applies "you get what you pay for" Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Martin V. President Construction ### "You get the bang for your buck" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2020 Very happy with the Software after trying lots of other programs Eworks by far is the best one Pros Quickbooks integration is seamless and bi-directional Cons There is no cons other then i should have switched much sooner Reasons for choosing Eworks Manager Ease of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Leanne S. After Sales Leisure, Travel & Tourism ### "E Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2019 It is a great help in allowing us to organise our engineers. This is the main system that we use within after sales to manage our business. Pros It is a very easy system to use and helps us to organise our jobs in an organised fashion to keep on top of our workload. Cons It sometimes kicks you out but this may be a fault with our own computer system and is an irregular occurrence. Reasons for choosing Eworks Manager n/a to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mark H. Company Director Glass, Ceramics & Concrete ### "Fantastic product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2019 We have taken business to a different level since buying this CRM. Pros Being able to streamline our business has been fantastic, still learning more about how good this system is everyday! Cons Nothing at the moment, software is first class Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135340/E-Works-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.