# Eworks Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Eworks Manager the right Field Service Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135340/E-Works-Manager/reviews --- Eworks Manager 4.8 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Eworks Manager Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dan C. General Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "I don’t know how we managed without it!" November 3, 2018 5.0 Before Eworks we did all our job sheets on paper and it was a constant struggle to keep a track of jobs and employees. It’s quite frankly a breeze now and it’s enabled us to expand two fold and we don’t see a problem managing twice as much again or even more with Eworks. Pros Tracking of Jobs from quote to invoice Tracking or employees throughout the day CRM allowing you to log the history Mobile app on any device Cons PO not currently available on phone app but we’ve been told it’s coming. There is a few other items but I’m just being fussy as it does so much for us. Review Source JD John D. Director Renewables & Environment Used the software for: 6-12 months ### "Eworks manager" May 19, 2023 5.0 Excellent Pros I like being able to use the app easily Cons Having to move jobs around and not being able to see all my jobs on my phone unless there on there Reason for choosing Eworks Manager Price Review Source JF John F. Director Construction Used the software for: Less than 6 months ### "Avoid" July 5, 2017 1.0 None. Cost a fortune just to trail it Pros None. It's the worst job management software I have tried to use for my electrical contracting company Cons Electrical Certs are appalling. Promised a 14 day free trail whilst being tricked into signing the agreement, then charge for 2months use after deciding 8 days into 'the trail' that the software isn't right for my business Review Source FP Fabio P. Booking coordinator Construction Used the software for: 2+ years ### "Amazing overall!" September 9, 2021 5.0 Eworks are one of the best Job management systems on the market today and their customer service team are always happy to help in whatever way they can. Learning a new system can be difficult, but Eworks and the team make this transition so easy with all of their support – would highly recommend using this software to streamline your entire business all within one system Review Source NM Norbert M. CEO & Founder Computer & Network Security Used the software for: 2+ years ### "Eworksmanager Review " June 23, 2022 5.0 Pros The software friendly user and a good reporting Cons Nothing for our organization as all we need can be plug in when needed Switched from [GLPI](https://www.capterra.com/p/126254/GLPi/) Eworksmanager have more features and apps Review Source RF Richard F. MR Electrical/Electronic Manufacturing Used the software for: 2+ years ### "E Works " May 10, 2023 5.0 Great Pros We used e works from day one and it just works for us Cons Everything we did not like was changed to suit us Reason for choosing Eworks Manager Not applicable Review Source WK Wayne K. Head Of Consumer Division Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Fantastic Time and Money saving Software" March 22, 2019 5.0 Eworks Manager has enabled us to rapidly grow our network while maintaining complete control. It has also allowed us to improve our service delivery to our customers. Pros Really easy to use and manage access rights for a large team. Secure transfer of data to a large network of users Reliable, fast and easy to localize for different business units The CRM and Help Desk features work really well and combined with the job management feature make this a powerful tool to increase productivity. The app is seamless and very advanced, it works really well with our Installer Network Cons I can't fault anything with the software , the only fault we have is we don't use its full potential Review Source SM Songezo M. National Operations Head Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Best Off-the-shelf Software For A Technical Service Business" April 2, 2019 5.0 Eworks Manager was the first software to combine our production, purchasing and accounting divisions seamlessly with smart integration. Our field technicians can communicate directly with the office and our customers, directly from the easy-to-use mobile app. The software helped us eliminate wastage and manual reporting, from time management, to purchasing including employee leave schedules. It also introduced strict controls and accountability with high-level approval enforcing features and quality reporting. Pros Required no customization for our service business. On-going after-sales and technical support. Integrated seamlessly with our accounting system to improve communication between the accounts and production teams. Review Source CL Corlia L. Administrator Construction Used the software for: 2+ years ### "ESL Maintenance" June 23, 2022 5.0 Love it and very happy Pros Electronic futures and once job is done we can invoice the customer within a few seconds Cons That this is not linked as financial program - To show income and loss - We have to sync with Quickbooks Online Review Source VR Verified Reviewer Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Review " November 21, 2018 4.0 Excellent experience and they are always keen to listen to ideas and suggestion. Pros Really easy to use Never had any downtime and loads very quick Support is excellent Continue of development on new features Cons Would like to see some further development/features where required around existing features. Review Source HJ Henk J. CEO Information Technology and Services Used the software for: 1-2 years ### "Eworks" June 1, 2021 5.0 eworks gives us the ability to keep customers informed every step of the way as well as keep detailed track of field technicians. Pros The features of Eworks outshine all of its competitors by far Cons Initially we thought pricing was a bit expensive, so we moved to cheaper alternatives, but a year later we are back on eworks as none of the other software compare even close, so the saying applies "you get what you pay for" Review Source BD Brian D. Operations Manager Facilities Services Used the software for: 6-12 months ### "Easy to use" May 15, 2023 5.0 Great for arranging engineers, reports, quotations and general reporting Pros Ease of use, good reporting functions, operatives app works well Cons unsure, only being using for six months Review Source DA Dean A. Managing Director Security and Investigations Used the software for: 2+ years ### "Access Security Solutions" November 2, 2018 5.0 Excellent Service complete management service Pros Simplicity of the software very user friendly and keeps my business organised. and running smoothly from appointments to accounts Cons Price a little higher then similar management systems, but worth it for a premium service. Review Source LS Leanne S. After Sales Leisure, Travel & Tourism Used the software for: 6-12 months ### "E Works" October 28, 2019 5.0 It is a great help in allowing us to organise our engineers. This is the main system that we use within after sales to manage our business. Pros It is a very easy system to use and helps us to organise our jobs in an organised fashion to keep on top of our workload. Cons It sometimes kicks you out but this may be a fault with our own computer system and is an irregular occurrence. Reason for choosing Eworks Manager n/a to me Review Source MD Mustafa D. Operations Manager Building Materials Used the software for: 6-12 months ### "Amazing!!" March 26, 2019 5.0 Pros We love everything about the software, it takes a little while to get use to the functionality but the customer service is great and the team is always available to answer any questions or provide training where needed. Cons The software is a great tool, there is no cons as far as our experience goes so far. Review Source KM Karlien M. General Manager - Services Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Excellent Support" April 25, 2019 5.0 Pros Very user friendly and easy to use Exceptional support Cons Nothing we don’t like about this software Review Source sK shaun K. operations director Construction Used the software for: 6-12 months ### "love it" May 31, 2019 5.0 Pros been able to track our engineers on site, able to view photos of works been carried out, been able to invoice completed works immediately Cons nothing. the software is brilliant would highly recommend to anyone Review Source LM Linda M. Managing Director Facilities Services Used the software for: 6-12 months ### "Amazing software! " August 3, 2017 5.0 \- Saves business time and money - Boosts work productivity - Easy to use - Manage and keep up with staff Pros Everything! Amazing software! Saved my business a lot of time and my staff love it! Support is always there and the e works staff are very helpful. 100% recommend! Review Source MV Martin V. President Construction Used the software for: Less than 6 months ### "You get the bang for your buck" April 27, 2020 5.0 Very happy with the Software after trying lots of other programs Eworks by far is the best one Pros Quickbooks integration is seamless and bi-directional Cons There is no cons other then i should have switched much sooner Reason for choosing Eworks Manager Ease of use Review Source MH Mark H. Company Director Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "Fantastic product." July 2, 2019 5.0 We have taken business to a different level since buying this CRM. Pros Being able to streamline our business has been fantastic, still learning more about how good this system is everyday! Cons Nothing at the moment, software is first class Review Source BT Barry T. Used the software for: ### "E Works Manager has been a massive help to my business" January 21, 2017 5.0 Support has been spot on from day 1, the system is easy to use but support is always there if needed Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.