Who Uses This Software?

Academic programs and schools at institutions worldwide who want to identify their best-fit applicants on more data points than grades and test scores.


Average Ratings

139 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Kira Talent
  • www.kiratalent.com
  • Founded 2012
  • Canada

About Kira Talent

Kira Talent is the world's only holistic admissions solution designed for higher education. Founded in 2012, Kira transforms the admissions process by combining on-demand, timed video and timed written assessments with existing admissions requirements. Kira works with more than 300 programs worldwide to build applicant-first assessments that identify and select their best-fit students.


Kira Talent Features

  • Application Management
  • Assessment Management
  • Candidate Management
  • Colleges / Universities
  • Evaluation Management
  • Fee Management
  • Financial Aid Management
  • Forms Management
  • K-12
  • Recruiting Management
  • Scoring
  • Self Service Portal
  • Archiving
  • Candidate Portal
  • Feedback Management
  • Invitations
  • One-on-One Interviews
  • Panel Interviews
  • Practice Sessions
  • Question Bank
  • Recording
  • Scoring
  • Virtual / Pre-Recorded Interviews

Kira Talent Reviews Recently Reviewed!


Practical and useful admission tool, needs to be able to integrate with CRM systems

Jun 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Ability to randomize questions, record videos to personalize message. Also enjoy the ability to rate applicants. After the video platform switch, enjoyed how quickly videos loaded.

Cons: No integration with CRM systems like Salesforce TargetX. Tracking notifications difficult due to lack of integration tools.

Vendor Response

by Kira Talent on June 12, 2018

Hey Jana! Thank you very much for the review! :) We're working hard to add to our list of CRMs that Kira can integrate with. We'll be in touch as soon as a Target X integration is available! -Christian

Use this everyday to view our candidate video interviews

May 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that I've had very minimal problems. When using software of this nature that is often a problem but most of the time everything is working as it should

Cons: No real cons. For what we use it for it works great. Maybe might be nice to see what other types of options there are

Overall: Allows us to have video interview with candidates and get a sense of who they are other than just looking at their resume

Vendor Response

by Kira Talent on May 31, 2018

Hey Julie! Thanks so much for the great review! :) We really appreciate it! -Christian

Great assessment platform

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its a great innovative approach and idea which bought all young and talented minds together and develop amazing tool.

Cons: I don't have any cons to mention about this software and just wish them great success ahead and keep doing great work.

Great software for student/applicants.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Kira is a surprisingly easy to use software and it has a lot of features and functionalities needed when reviewing applications and/or student's details all day. The UI is friendly and it makes data searchers easier.

Cons: We have had some technical issues, especially with paying the videos as they can be hard to navigate, pause, move back and forward. Would love to see more options for customization.

Vendor Response

by Kira Talent on May 30, 2018

Hey there! Thank you so much for the positive review! :D We've recently upgraded all video playback software to HTML5. This should resolve video playback issues and allow for better pausing/skipping forward/back in videos! We're also working on some exciting new features - stay tuned! -Christian

Innovative startup

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its a nice startup company I have seen with good innovative way to video assessment platform using cloud.

Cons: Nothing to say about, but their marketing needs to be very effective as lot of people still need to know about it.

Good, easy to use,

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: you get a good feel of candidates before in person interview & more personality / non verbal info than just CV / Resume

Cons: Technical issues from the use side, often advising they cannot complete, some even have to come to the office to complete video responses.

Vendor Response

by Kira Talent on May 21, 2018

Hey Kristyn! Thanks so much for the review! Very soon, we'll be moving from Adobe Flash to HTML5 for all video recording features. Once this migration is complete, your applicants should encounter significantly fewer issues! - Christian

Kira streamlines the interviewing process.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is above average in terms of features and functionality and is easier to use than other systems I've tried. The best part about Kira is the excellent customer service. Their response time is super fast and they are always helpful with any troubleshooting.

Cons: We've had a handful of issues with integrating the software into our own CRM system. Other than that, Kira meets most of our needs.

Vendor Response

by Kira Talent on May 15, 2018

Hey Jessica! Thanks so much for your review, we really appreciate it! :D -Christian

Better than anticipated & useful!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was surprised how easy it was to use and to actually find good talent! Quick and simple applicant process. Less time used in the day-to-day operations. Customer service is wonderful.

Cons: Really, this is a great product. I have had no complaints and really do not expect to encounter any either!

Overall: Wonderful service and great people!

Vendor Response

by Kira Talent on May 16, 2018

Thanks for the wonderful review, Chris! - Melanie

We use Kira to evaluate personality fit for applicants to our courses.

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Fast and easy to get a snapshot of our applicants.
One general link can be sent to all applicants and they check in themselves which makes things easier on our end on the admin side.
Being able to generate a quick share link allows us to easily link back to each candidate when reviewing applications.

Cons: When watching videos, it's not always easy to play, pause, and move the slider back to an earlier point in the video. Occasionally I can't make out what a person says in their response and I want to go back to hear it, but when I try to slide back the video usually freezes and isn't playable. I usually have to refresh the page to re-watch. Would be handy if I didn't have to do this!

Overall: Using Kira allows us to get a snapshot of each of our applicants that can be reviewed multiple times without requiring our Admissions team to have to meet each individual for our courses. We have a lot of applicants and it can be difficult to memorize each interaction, so having Kira allows us to maintain that contact while not having to sink as many resources into scheduling and conducting interviews.

Vendor Response

by Kira Talent on May 15, 2018

Hi Sam! Thank you so much for your review! In regards to video playback, we have recently implemented HTML5 on the reviewers end of the platform! This should allow you to better skip around, pause, and play the video! Best, Cathlin

Ease of use, smooth, great customer service

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software significantly cut down on the amount of time our faculty members had to spend reviewing applications. It was easy and straightforward for them to learn and use.

Cons: The software wasn't as customizable as we had originally hoped. There were some aspects we wanted to remove or hide to the students that we weren't able to do; however, the Kira Talent team helped as much as they could.

Overall: We were able to get better responses from our students and ensure that they were the ones actually completing the electronic interview. It was also faster and easier for faculty to review the applications.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for your review! Please reach out to us at success@kiratalent.com to discuss the customization requests you have! We're always developing the platform and may already be building some of the features you're interested in! -Christian

We began using this product three years ago and have been evolving our use ever since.

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Kira Talent allows us to expand our inquiry and review process with an easy to use system. The user experience had been key in our selection of this product and our students have responded well.

Cons: We're working on expanding our uses of the product so it's more of a capacity question rather than a negative.

Vendor Response

by Kira Talent on May 15, 2018

Hey Becky! Thanks for the wonderful review! :D -Christian

This product is user friendly, has a great UI and customer service is fantastic!

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Kira team has been so quick to help every time our team needs to make updates on the platform. They usually respond within just a few hours and deliver on requests just as quickly. They also respond quickly to applicants who reach out for help on the platform.

The platform itself is very easy for both the applicant and our backend users. In just over a year with Kira, we have not had a single applicant who had an issue navigating the platform and completing the interview because it's so intuitive.

Cons: The main downside for our team is that we have international and other applicants who don't always have access to consistent internet. However, Kira's minimum bandwidth requirements are well within reason.

The former Flash requirement used to be a huge downside (having to advise applicants to use Chrome wasn't ideal), but the switch to HTML5 takes care of that problem.

Vendor Response

by Kira Talent on May 15, 2018

Hi Ellie, thank you so much for your review! I am so glad to hear that you and your applicants are enjoying Kira! Best, Cathlin

I've had an extremely positive experience with Kira Talent. Customer Support has been fantastic!

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use! Both applicants and faculty reviewers have commented on how this software has made the interview process more efficient. As an administrator, I like monitoring the analytics section to see which stage each applicant is in during the interview process. Sending interview invites is also easy and efficient.

Cons: I can't think of any negatives! I have thoroughly enjoyed using this software. In the short time that we have utilized Kira Talent, I have seen that it has made a positive difference in our interview process in terms of efficiency.

Vendor Response

by Kira Talent on May 15, 2018

Hi Henry! Thank you so much for your review!! I am so glad that you and your team have enjoyed Kira and that it helped make your admissions process more efficient! Best, Cathlin

Kira has been essential to us during our admissions process because we can ask spontaneous questions

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that we can rotate question and that we can ask both video questions and written questions. This enables us to to see how applicants perform in a pressurized situation.

Cons: There is really nothing I like least; the platform does exactly what we want it to do and has become a crucial part of the application process.

Overall: We get to see our applicants up close and personal

Vendor Response

by Kira Talent on May 15, 2018

Hi Joel! Thanks for your review! I am so glad that you and your team enjoy using Kira and see the value in combining timed written and timed video questions in your assessment :) Best, Cathlin

Fantastic product that has made interviews a lot easier for my company.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to review the interviews, and have the applicants complete them at a time that works for everyone.

Cons: Some slight adjustments would make it even more beneficial for day to day use, but these are small personalized things that on a whole do not detract much form my overall pleasant experience with the product.

Overall: Multiple people being able to review the prospective applicants is fantastic. As we deal with international students it can be hard to arrange times that work for both parties, this product allows the applicant to complete it at a time that works for them and than we can review the interview when it works for our schedules as well.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks a tonne for the great review! We truly appreciate it! :) -Christian

Capterra-loader

Great tool to assess a candidate's communication and language skills.

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's great to be able to go back and watch a candidate's response. This really helps with choosing the right candidates.

Cons: I haven't noticed anything negative so far. I need more time using this software to be able to give an educated response. The customer service team is always quick to help with any issues or questions.

Vendor Response

by Kira Talent on May 15, 2018

Hi Aki - it's so great to read your wonderful review. We're always here to help if you need anything! Great to see you're having a positive experience. - Melanie

Kira Talent have a great product and an excellent support team.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is relatively easy to set up and use and provides huge assessment & selection value in the recruitment process.

Cons: It's not really a negative about the software, more about the idea of video assessment. We felt that it was important to have a team discussion on visual and language bias to ensure that we use the product carefully, respectfully and in context.

Overall: A whole extra layer of assessment. Consistency alongside our interview process - we have alumni interviewing for us, so this software allows us to take a look at every applicant.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for the wonderful review! :D -Christian

Helpful English Proficiency Tool

May 03, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ease of locating different users. With a large ESL applicant population, it was impossible to personally interview each candidate so this provided an easy tool to evaluate language proficiency of those we couldn't speak to.

Cons: It became cumbersome to send out another invite if the user happened to make a mistake in registration.

Vendor Response

by Kira Talent on May 15, 2018

Hi Rebecca - I'm so glad you're seeing tons of value and time savings with the platform! Regarding the registration issues, I'd love to understand if this is an applicant or WP user error. I'll send you a quick note now! - Melanie

Have used the online interview platform for 2 years as part of undergraduate admissions committee.

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Clear pages. Fonts are easy to read. It seems easy for our volunteer assessors to use and does not seem to require much instruction for them.

Cons: Had issues with signing in and they were hard to resolve, but it eventually got fixed and I was able to sign in.

Vendor Response

by Kira Talent on May 15, 2018

Hi Janet! So good to hear that you've had a great experience with us over the past two years. I'm sorry to hear about the issues with sign in - please let us know if you have any trouble next year, and we'll get it sorted out for you right away. - Melanie

Easy Application Review

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like this software because of the simplicity of the software and the ease of use. I love the idea of being able to watch prospective student videos and getting to review the application on another level. It is helpful to not have to only review long drawn out applications all day, but to have a tool that allows for you to easily separate one candidate from the next candidate. I love the Kira interviews. The process works well for a program like social work or public health because you can really see and witness the passion that is exuded from the video submissions that the applicants send in to us during application season.

Cons: Although there are aspects of the software that I really like, there are also aspects of the software that I believe are a bit challenging at times. For example, I find it difficult sometimes to troubleshoot, navigate, and solve technical issues for individuals applying to the program. In my opinion, the solution is not very helpful to the prospective student because I often must refer them to Kira to call for help with their problem and sometimes I feel as if I am not providing the highest level of customer service to the prospective student. This can at times can be a bit frustrating to say the least.

Vendor Response

by Kira Talent on May 16, 2018

Hi Brittany, Thank you so much for your review! I am so happy to hear that Kira allows you to see the passion of the student applying :) Thank you for letting us know about the issues and ideas that you have surrounding technical support for applicants! I would love to connect with you further about this to hear your ideas :) I will reach out to your via email. - Cathlin

My experience has been positive thus far.

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the refresh tracker as well as the intuitive design. I also like the ease of building the interview links directly into Salesforce.

Cons: At times the software crashes and it is a critical component to my role. Other than that, I do not have any complaints.

Overall: Quick interview review, eliminating requirement of face to face interviews for candidates.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for taking the time to review Kira! :) Please reach out to us at success@kiratalent.com if you continue to experience software crashes - we're happy to help! -Christian

Great experience for both user and clients

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to access and information is easy to find. When I am reviewing data or as well seeking information on Kira it is easy to find being it is user friendly.

Cons: It usually only works with Safari and not Google Chrome on Macs. When trying to review videos unfortunately I am always travelling and as well moving from different office locations based of my seasonal events on campus. Therefore moving around in different areas requires me to use different computers.

Overall: A lot

Vendor Response

by Kira Talent on May 16, 2018

Hi Javier - thanks for the awesome feedback! We actually recommend Google Chrome as a preferred browser for Kira, especially since we've updated our video player, so please let me know if you continue to run into issues! - Melanie

good

May 03, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I especially use kira to do video interviews, i am saving lot of time and I can watch it at any time

Cons: doen'ts work on tablets or cell phones which is very annoying, everybody doesn't have access to a webcam

Vendor Response

by Kira Talent on May 15, 2018

Hi Melanie, thanks so much for your feedback! A mobile app for applicants is on our radar for the future - we've had these in the past, but weren't seeing a lot of applicants use them. Hopefully they'll be back again in the future! - Melanie

Capterra-loader

I think that the Kira product is very good. I am overall satisfied

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ability to serve the candidates. It is convenient, provides stats, meets a need from candidates, and allow us to convey messages to the candidates. It also meets our needs as staff. The customer service of Kira is also very good.

Cons: Lack of online mobile support for staff. A bit clunky in functionality. Not as user friendly as it could be. Need the ability to sort through candidates as defined by the user.

Overall: Reduced cycle time, marketing opportunities to candidates, more relaxed candidates,

Vendor Response

by Kira Talent on May 15, 2018

Ted, what a great review! Thank you so much! It's wonderful to hear you're having a good experience, and you're seeing lots of value with the Kira platform. We hope to have mobile apps for applicants in the future, and I agree about the ability to sort applicants as defined by the user. This is on our list! - Melanie

Intuitive and streamlined

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Rubrics and how they appear below each video makes rating even easier and more intuitive. Makes it easy for us to video interview our candidates without much effort/coordination on our end.

Cons: For a while, I had trouble using the software in different browsers. This issue seems resolved, which has increased my appreciation significantly.

Vendor Response

by Kira Talent on May 15, 2018

Hi Angela, thanks so much for your review! I am so glad that you and your team enjoy the built-in rubrics on the platform!! We recently switched from Adobe Flash, to HTML5 on the reviewer side, which is most likely why you now find it more accessible on different browsers :) Best, Cathlin

The software is easy to use and provides a lot of value for the cost.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: User friendliness of the interface especially as it relates to navigating through interviews. The tool is so easy to learn how to use.

Cons: Would like more features to evaluate rater consistency. For example if two raters are assigned to a batch of interviews, I'd like basic descriptives on the level of agreement between the raters. Flagging disagreements would also be a great add on.

Overall: stream lined interview process
easy to connect with other raters.

Vendor Response

by Kira Talent on May 15, 2018

Hi Ken! Thanks so much for your message! I am glad to hear that you have found the interface easy to use! I will follow-up with you via email about some of our reviewer analytics tools that we currently have on the platform that might help your processes a bit! Best, Cathlin

This is my first time on Kira Talent. So far I haven't experienced any issues with it.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's quite simple and straight forward. I get directed to a single page and can watch all the videos from there.

Cons: To be honest I haven't experienced anything yet. If anything the videos tend to lag at the start but that could be a connectivity issue on our end.

Vendor Response

by Kira Talent on May 15, 2018

Hi Anjela! Thanks so much for your review! I am so glad to hear that your experience with Kira has been so positive!! Best, Cathlin

Good functionality and quite easy to use

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The short interviews that we use the software for are very valuable.

Kira is pretty easy to use - inviting one or multiple email addresses to an interview is very easy. The platform is quick to load and watch interviews.

We use this platform almost daily and it works well for what it does.

Cons: I really wish that the interviews were mobile compatible. Several interviewees have only had access to a microphone though their phone, so have not been able to complete the Kira interview.

Once someone completes an interview, you cannot change the interview structure (for instance to give interviewees more time to complete the interview). I understand why this is in place but wish you could override the system to make these changes.

It is tricky / finicky to copy links to individual interview invites. We do this quite a bit as we will send an email with their interview link.

Vendor Response

by Kira Talent on May 15, 2018

Hi Jeremy - thanks so much for your feedback! I'm glad you're having a good experience overall. We hope to have mobile apps for applicants again in the future, and please lean on me at any time to make structural changes to the interview. I'm happy to help. Regarding the interview links for applicants - I hope you're making use of the Applicant Details CSV for easy copy/pasting! - Melanie

Two years of reviewing Kira Talent videos.

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Captures some of the qualities we are looking for with our candidates that are a fit for our program. Another aspect of the candidate to factor into our holistic review.

Cons: Some small glitches, we have had some candidates have one question verbalized, and a different question presented in the text box.

Vendor Response

by Kira Talent on May 15, 2018

Hi Alexsis, thanks so much for your review! I am glad to hear that Kira helped your school's holistic review process :) Best, Cathlin

Kira gave us back our evenings!

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We enjoy the flexibility to use with different time zones and for different programs. Today I was able to use Kira in a case we had not originally envisioned.

Cons: If a recipient lost an email, or it went to junk mail, it is difficult to resend the link. Need to make it easier to *resend the link.*

Overall: Capterra drove me crazy, though--too time consuming and the images are too grainy to be used.

Vendor Response

by Kira Talent on May 15, 2018

Hi Rosemary, thanks so much for your review! I am glad to hear that Kira has been beneficial to you and your team :) Best, Cathlin

Overall great product. No issues, good experience.

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is really easy to use. It is also fairly easy to navigate from the student experience side which is really important.

Cons: It would be helpful if the rating systems could be on a scale that you could move from one end to the other instead of having to select a specific rating or score.

Vendor Response

by Kira Talent on May 15, 2018

Hi Madriqueka, I'm so glad you're having a great experience in your first year with Kira! I really like the idea about the ability to drag a rating scale indicator to evaluate an applicant - I'll submit this as a feature request now! - Melanie

Easy to operate for my purposes

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to have links per profile - makes it easier to create and follow lists of candidates.

Cons: The volume isn't always the best for the videos. Sometimes it's difficult to hear the candidates on video.

Overall: I wasn't the one to decide which software to use but it allows for timed writing and video responses which gives us a better idea about the candidate.

Vendor Response

by Kira Talent on May 15, 2018

Hey Grishma! Thanks for the wonderful review! -Christian

Helpful and user friendly

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Kira is extremely user friendly. Even as beginner, I was able to navigate it easily as well as teach others to use it.

Cons: The search key isn't very obvious. The complete video link doesn't always automatically populate in the CRM we use. However, I'm not sure if the error with KIRA or our CRM.

Vendor Response

by Kira Talent on May 15, 2018

Hi Ta-Tanisha, thanks so much for your review! I'm very glad you're finding the platform valuable and intuitive - those are our two main goals. :) Regarding the search key - I'm not quite sure I understand. I'll send you a direct email to learn more! - Melanie

Easy to use, although we receive too many emails everyday from all the candidates applying

May 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is very useful to evaluate candidates in a very realistc way, when we didn't have Kira they submitted essays but you never know if they wrote them or not, but the video tool is more helpful.

Cons: The amount of emails we receive every day. We receive emails from Kira to inform us that a candidate has completeted Kira, but the thing si that we receive from all the canadidates applying to IE not only from the ones we are in charge. I know we can assign ourselves our candidates but it takes a lot of time.

Overall: To know and evaluate candidates' habilities better in a very quick way

Vendor Response

by Kira Talent on May 15, 2018

Hey Leyre! Thank you so much for the review! :) For more information regarding how to disable notifications, please reach out to success@kiratalent.com and we'll get you all set up! -Christian

Easy to use and more convenient than being locked into live interview schedules.

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Being able to review interviews on our own schedules and competency questions are more consistent across interviewers

Cons: It would be really helpful to have better search options; i.e., for individual applicants in all windows and also for reviewers. Have to now go back into each group to find someone.

Overall: This is much easier for staff since we can review interviews when it is more convenient for our schedules, especially with high international populations in different time zones. It's also more consistent across reviewers since questions (even rotating) are more focused on competencies we know they need to be successful in classroom.

Vendor Response

by Kira Talent on May 15, 2018

Hi Christine, thanks so much for your review! I am glad to hear that implementing Kira allowed for easier scheduling and consistency in your review process! Best, Cathlin

Very useful to assess candidates. Ease of use, clear platform.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: Ease of use, user friendly platform, 24/7 support available for candidates and staff. Professional looking interface.

Cons: Would be useful to have this integrated into our existing system so the scoring could be input automatically.

Vendor Response

by Kira Talent on May 15, 2018

Hey Victoria! Thank you so much for the lovely review! We'll reach out to you regarding integration options! We're always happy to help improve your processes! -Christian

An innovative way to interview!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been using the Kira Talent platform for just over a year and find it very easy to use when reviewing candidate's video interviews. The platform is very user-friendly and easy to navigate through. I would definitely recommend the software to anyone that wants to free up a bit of time when interviewing large number of candidates.

Cons: I haven't had a bad experience of the platform yet and neither have my colleagues - I know a couple of candidates often face technical issues, but I believe that's purely down to having an unsecure internet connection. Overall, I have had a pleasant experience

Vendor Response

by Kira Talent on May 16, 2018

Thank you so much for the incredible review, Lisa! It's been great working with you and the Imperial team these past few years :) - Melanie

I used this software for an evaluation process.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I really liked how the software was stable and functioned very consistently. I was never surprised by any bugs or hiccups.

Cons: I honestly can't think of anything specific about the software that I didn't like. My use of the software was quite limited, so not much could go wrong.

Overall: The software made it very easy to review candidates and compare them to each other in a consistent and methodical fashion.

Vendor Response

by Kira Talent on May 15, 2018

Hey Alykhan! Thanks for the review! We really appreciate it! :) -Christian

Nothing but positive things to say about the Kira Talent software and the team behind it!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use (both for candidates and the staff watching the videos), good looking platform, but most importantly the software gives us the opportunity to "meet" more candidates from all around the world which has added a new dimension to our admissions process.

Cons: Cant think of anything which I would suggest an improvement on. At LBS we haven't experienced any significant issues with the software.

Overall: The main benefit is the opportunity to "meet" more of our candidates. With large volume programmes this is sometimes hard and Kira Talent has given us the chance to know our candidates better before making a decision.

Vendor Response

by Kira Talent on May 15, 2018

Hey Stephanie! Thank you so much for the wonderful review! We appreciate it very much! -Christian

The software has been easy and intuitive to use for the most part

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about this software is that the user interface is very simple and easy to navigate. However, I've only ha done main interaction with this software.

Cons: The software often took a really long time to load on certain browsers. Otherwise, I overall thought the system worked well.

Vendor Response

by Kira Talent on May 15, 2018

Hey Bonnie! Thanks so much for your review! :) We've recently moved from Flash to HTML5 for all video playback. You shouldn't experience any browser issues moving forward! -Christian

Very reliable system

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: 1. User interface was very friendly, as I was able to see where to start working on right away.
2. I was able to stream the videos and read the essays written by the 3rd party who was using the software to apply for the position.
3. Never had trouble logging in and out of the system.

Cons: There could have been more coaching sessions or orientation efforts for new users at the beginning.
Some of the ratings or grading might be able to downloaded from the software to Excel spreadsheet.

Vendor Response

by Kira Talent on May 15, 2018

Hey Jiaguo! Thank you very much for your review! :) For additional coaching/preparation, please feel free to visit: https://www.kiraprep.com/ Kira Prep is our free preparation software for applicants! -Christian

Capterra-loader

The Kira platform has allowed us to differentiate between candidates and determine fit much easier

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the timed responses, and opportunity to 'bucket' questions into different categories. It allows us to easily determine a candidates comprehension and see how quickly and concisely they can formulate an answer. This tool also offers us the ability to see who our applicants are, and if they meet the English proficiency levels that we require for admission into the MBA.

Cons: I wish the video would automatically feed into our CRM system. At this stage the link is a manual process. Integration into Salesforce would be ideal

Vendor Response

by Kira Talent on May 15, 2018

Hey Teresa! Thank you so much for the review! :) Looking forward to setting up a Kira/Salesforce integration with you in the near future! -Christian

Easy to use, very intuitive, great experience

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Site layout - it linked well to our outside software and could be easily leveraged. Video download was quick and intuitive

Cons: Not grouped well within the platform and does not work well with some browsers. Issues with login for the first few weeks.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks for your review! :) We've made some big changes recently that should eliminate the browser issues you experienced! Please reach out to us at success@kiratalent.com if you continue to experience problems! -Christian

Very user friendly. Support updates errors quickly.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The increased productivity it creates for the organization. It is very easy to use and satisfies our business needs.

Cons: I am glad there is now a pause button on the videos and you don't have to start them all over/can fast forward to a certain spot. Without that, it was a hassle.

Overall: less subjective file review.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for the lovely review! :) -Christian

simple and functional

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and find various questions that are logically displayed. like the star rating system next to each question

Cons: The software doesn't work on all browsers such as chrome and therefore requires switching browsers time to time

Vendor Response

by Kira Talent on May 15, 2018

Hey Nakul! Thanks for your feedback! We've recently moved from Flash to HTML5 for all video playback - you shouldn't have any browser issues moving forward! -Christian

Game changer for admissions

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Just the concept - see students before you invite them to interview helps us make better decisions overall

Cons: Navigation could be easier back and forth between candidates. Would like to see if already been reviewed or not and by who.

Vendor Response

by Kira Talent on May 15, 2018

Hey Leigh! Thanks for the wonderful review! :D We've got some more admin features coming out this year that will address your concerns - stay tuned! -Christian

Easy to use and slick interface

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Although I'm fairly new to the program, I enjoy the layout of the program (the simple and easily digestible way it organizes information). Its rather user friendly and customer service has been great so far

Cons: There are times when the functionality of the software can get a bit temperamental. There is a note button I often try to select and rather than selecting the notes feature, it closes the entire video. This has happened on multiple occasions to myself and my colleagues.

Overall: Easy way to learn more about the applicants we read about on paper.

Vendor Response

by Kira Talent on May 15, 2018

Hi Sarah, thanks so much for your review! I am glad to hear that even in your short time using Kira, it has been a positive experience :) I will absolutely bring back the feedback about the notes functionality to my team! Best, Cathlin

Intuitive software that gets the job done.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's an intuitive software, which I appreciate. No training was required to navigate the platform.

Cons: I don't like the fact that it won't let you edit notes after submission. It would be great if KIRA could incorporate a similarity functionality to Facebook or LinkedIn, and allow users to edit their own notes.

Overall: It's useful for our admissions process.

Vendor Response

by Kira Talent on May 15, 2018

Hi Rita, I'm so glad you're finding the system valuable and intuitive! That's a great idea about the ability to edit notes - let me submit this as a feature request now :) - Melanie

I had been using Kira to review video essays, and it has been very easy to organize the videos.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. I liked the simple layout that made it very easy to pull out videos
2. I also liked the fact that I was able to store the clippings

Cons: It would have been great to have an option to download the files or have some way to access them offline

Vendor Response

by Kira Talent on May 15, 2018

Hey Swagnik! Thanks for your feedback! We really appreciate it! :) -Christian

Overall Kira Talent was easy to use and very intuitive. Rarely the video or sound did not work.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Functionality, simplistic design, and ease of use was great. The layout of all the buttons and tabs was very intuitive and easy to follow.

Cons: Sometimes the video or sound did not work. It may have an issue on my end but other users at our school sometimes experienced the same problem. The customer support wasn't immediately apparent to me on the interface so I did not bother contacting them.

Vendor Response

by Kira Talent on May 15, 2018

Hey Janise! Thanks for the feedback! We recently moved from Flash to HTML5 for all video playback. Moving forward, you should notice a lot fewer audio/video issues! -Christian

I use this to review graduate student applicants.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is great tool to review applicants who are interviewing for extra scholarship points. The interface is extremely easy to navigate.

Cons: The sound quality of the videos varies so greatly, with some videos being very difficult to hear. I assume that's more of a function of the one who is recording the video though and not as much a function of the software.

Overall: Quick, easy way to review graduate student applicants for scholarship potential.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for the review! We truly appreciate it! :) -Christian

Used as part of admissions reading

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Relatively easy to use, could enter comments while reviewing, video quality was good. Could link directly from Slate to view relevant video.

Cons: Volume was often too low with no way to change. Comment feature requires reviewer to click a button to save comment (this was not immediately apparent) and doesn't provide any warning if about to close out without saving comments.

Vendor Response

by Kira Talent on May 15, 2018

Hey Ian! Thanks so much for your review! :) Great feedback re: the commenting feature - I've brought this to the development team in the form of a feature request! -Christian

pleasant and measurable

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's rather easy to rank and assess applicants. There is a lot of flexibility while building the bank of questions that applicants are asked.

Cons: I wish there was an easier way to pull overall data about applicants rather than reviewing them individually.

Overall: We have been able to streamline our interview process while adding an additional element to our assessment of applicant "fit" to our school.

Vendor Response

by Kira Talent on May 15, 2018

Hey Derk! Thanks for the review! We really appreciate it! :) When I visit JHU in a few weeks, we'll cover some easier ways to pull overall data! -Christian

We have used Kira for the past 3 years. It is easy to use, easy to update.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, integration with our application, access to review what a reviewer said and comments. This year we used the writing function and really liked that.

Cons: No matter the randomness of the questions, our questions are making their way onto public media and we are seeing rehearsed answers.

Vendor Response

by Kira Talent on May 15, 2018

Hi Jessica, thanks so much for your review! I am glad to hear that adding timed written responses was beneficial to you and your team! I will reach out to you via email to see if we can find a way to better randomize questions for next cycle to ensure that all applicants are getting a fair chance :) Best, Cathlin

Kira Talent is an excellent way to screen applicants and form an immediate impression.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use, functional, has good search function, and provides valuable information. I use it a lot and have found it to be a very important of our admissions process, especially when we cannot interview everybody.

Cons: I think students are a little intimidated by the process and may be nervous. I have had some instances in which students read their responses to the question. This isn't a problem with the software per se. Occasionally, the videos take a while to load and cause delay.

Overall: This software provides a very reliable indicator of an applicant's personality and potential. In a program such as ours, where we assess leadership potential, communications ability, initiative and assertiveness, Kira Talent has proven to be very consistent with what we find during full-length, in-person interviews.

Vendor Response

by Kira Talent on May 16, 2018

Hi Susan - I'm so glad you're having a positive experience with Kira! Please let me know if you continue to experience video loading issues this year - we've recently updated our video player, so the playback should be instantaneous next review season :) - Melanie

Perfect addition to the admissions process!

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gives a deeper understanding of candidates. Validates aspects of the application package. Helps to gauge authenticity of a candidate's desire to join a specific program. Allows us to "meet" applicants before they arrive.

Cons: One applicant had trouble with the software needs and couldn't complete the assessment. We are very early stage with the software; I don't have any other cons.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for the great review! We appreciate it a tonne! -Christian

I like Kira Talent, the platform is professional and easy to use, excellent customer support.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use. It eliminates the burden of phone interview (different time zones). Good to see the candidate's personality and determine their communication skills. An excellent feature is to sends reminders to candidates who did not complete the video on time.

Cons: Sometime the sound and video quality is not clear.
Candidates unable to do the video interview from a mobile phone.

Overall: Easy to connect candidates from different parts of the world. No need to schedule phone interviews. We can evaluate the candidates' English skills, their personality and determine if they are a good fit to our program. We can also use customized questions.

Vendor Response

by Kira Talent on May 15, 2018

Hi Cynthia! Thanks so much for your review! I am glad to hear that Kira has been beneficial to you and your team! We did used to have a mobile app that applicants could use to complete the assessment, but we found that very few applicants utilized it! Thank you so much for this feedback, and I will be sure to share this with my team! Best, Cathlin

Kira Talent is easily one of the strongest platforms for University Admissions Offices to use!

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The student facing interface is easy to understand as a user. Our prospective students enjoy utilizing the platform and it provides us with another opportunity to position our brand early on in the admissions process.

Cons: This is not a con, but Kira Talent needs to continue to expand their product offerings for the Higher Education industry because of their strong design capabilities.

Vendor Response

by Kira Talent on May 15, 2018

Hi John, What an incredible review, thank you! We've got a few things up our sleeves when it comes to expanding our product offering in the academic space - stay tuned! - Melanie

Great way to put candidates on the spot, make them think on their feet.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I love that way you are required to come up with a well thought out answer on interesting topics. I also love the writing component, as writing with good grammar, spelling and punctuation without having someone proof-read your content is less common that one would like.

Cons: The fact that it only allows a particular type of personality to shine through: extroverts and improvisers. More introverted, analytical candidates are at a disadvantage. Even though it is meant as a replacement for interviews, we use it as a replacement for Essays. In previous essays, people could present answers in any medium they liked. Once again, with Video answers, only those who are good at speaking will shine.

Overall: Shorter time to review essays.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for your review! We truly appreciate it! :D -Christian

Kira offers a streamlined way to review candidates and get to know them on a more personal level.

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that Kira is easy for our candidates to use, and that it allows them to practice using the platform before starting the actual interview. Customer support is great and very quick to helping us and helping our candidates when they have trouble using the platform.

Cons: I don't love how the video responses collapse so easily by simply clicking anywhere. There have been multiple times when I've accidentally collapsed a video when I really meant to write a note or rate the candidate.

Overall: We get to learn more about our applicants without the hassle of trying to coordinate schedules for in-person or Skype interviews.

Vendor Response

by Kira Talent on May 15, 2018

Hi Sarah! Thanks so much for your review! I am glad to hear that your team and your applicants have enjoyed the platform :) Thank you so much for your feedback on the video boxes collapsing, I will absolutely bring this back to my team! Best, Cathlin

been using KT 2 yrs - it really is a good tool for teens but stressful for the 11 and 12 yr olds

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the abiltiy to rewatch the videos, the ability to tailor it to fit our needs, to be able to use our own faculty in the videos.

Cons: the set up was long, but once set up it works well. The time crunch for the younger students proves very stressful for students and their parents.

Overall: positive feedback from High School families who used it. For our International students who used it it gave us an accurate assessment of English proficiency.

Vendor Response

by Kira Talent on May 15, 2018

Hi Hilary! Thanks so much for your review! I am glad to hear that Kira has helped your processes! Best, Cathlin

Easy account setup.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's intuitive and 'clean' to look at. For our prospective students, this limits the need for much client support.

Cons: I don't like receiving emails every time the submissions are entered. We are expecting up to 475 submissions, so it really clutters my inbox.

Overall: It was great to have almost 500 students complete an online interview without ever having to come into our offices. Many committee members are able to review/rank our interviews from anywhere an internet connection is active.

Vendor Response

by Kira Talent on May 15, 2018

Hi Dallyce! Thanks so much for your review! I am glad to hear that Kira has helped your processes! You do have the option to turn off "notifications", which would stop emails from being sent every time an applicant completed their assessment. I will reach out to you via email with the steps on how to do so :) Best, Cathlin

Using Kira's portal provided for an overall seamless experience in reviewing applications

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the minimalist/elegant portal the most. The fact that there are very few distractions on the page when I'm looking at an applicant's video essay, along with a simplified rating protocol for reviewing my thoughts afterwards, makes it easier to focus on the actual content at hand.

Cons: Often times I would have trouble with the software within my Google Chrome browser. I'm not sure how reflective this is of the software itself, but I did find it annoying to have to switch to Firefox.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for the review! We recently moved from Adobe Flash to HTML5 for all video playback! Going forward, this should prevent the browser issues you've experienced in the past! -Christian

Easy to use tool

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: UI, as it is very clean and easy to use. The simplicity really works and makes it super easy for any person to get familiar with.

Cons: API documentation could be a bit clearer for a few scenarios. This made it confusing when trying to convert the calls from v1 to v2.

Vendor Response

by Kira Talent on May 15, 2018

Hey Parminder! Thanks for the review! :D I've passed along your feedback re: our API docs to the development team! -Christian

Great software, when it works.

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software is user friendly and works well for the purpose my program needed. Students were able to use it with minimal help.

Cons: When anything went wrong, it took a long time to get the kind of customer support we needed. At one point, the person helping us questioned our reasons for needing help, which we felt was inappropriate.

Vendor Response

by Kira Talent on May 15, 2018

Hey Kristen! Thanks so much for the review! :) I apologize that your experience with our customer support was less than ideal. I will follow up with you directly regarding this experience! -Christian

Capterra-loader

So far, it has been nothing but easy.

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to navigate and super customer friendly. The customer support agent who works with our company reached out to me immediately and was very helpful.

Cons: I wish that there was a transcription/subtitle feature. Sometimes it is difficult to hear the applicants' answers. I also wish that there was a way to slow down the audio.

Vendor Response

by Kira Talent on May 15, 2018

Hi Tarra! Thanks so much for your review! I am glad to hear that you find the platform easy to navigate and the staff friendly!! Thank you for your feedback about subtitles and slowing down audio playback - I will absolutely bring these ideas back to my team! Best, Cathlin

It is a user-friendly service for both our program applicants and the staff that review them.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The online portal is easy to access and use. Notification of new submissions is sent right to my inbox, so I can keep up to date.

Cons: I can't say anything comes to mind. It does what I hoped it would do. I would be spitting hairs to create something that I didn't like about Kira.

Overall: Ease of use for both the applicant and the staff members.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thank you so much for the amazing review!! :) -Christian

Reviewing the video essays submitted by prospective business school students.

Apr 29, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use the search function in order to find the application that you are looking to review.

Cons: I have found the "retrieving my password" function to be a bit challenging. In addition, kira has been inconsistent across browsers. Some users that I supervise have a hard time logging in at all at times; maybe this is the site being down?

Vendor Response

by Kira Talent on May 15, 2018

Hey Elizabeth! Apologies for your frustration with our password reset feature; I've passed along this feedback! Also, we've moved from Flash to HTML5 for all video playback - there should be no browser issues moving forward! -Christian

Intuitive and easy to use. Great product.

Apr 28, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Interface is very intuitive and the product is easy to use. You have solved previous issues that didn´t allow videos to be played while using Chrome.

Cons: The software used to have compatibility issues and wouldn´t play video on Chrome. I had to open an IE window to watch the videos.

Vendor Response

by Kira Talent on May 15, 2018

Hey Sebastian! Thanks for the review! :) We recently moved from Flash to HTML5 for all video playback - you shouldn't experience any further browser issues! -Christian

A way to truly know your applicants

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Kira Talent is an amazing tool that our applicants to use to show up their authentic self. So much more can be sussed out by a video interview vs a resume or written application.

Cons: The scrubbing tools could be a bit better but other than that, Kira Talent is amazing. I have not had any major issues!

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for taking the time to review Kira! We really appreciate it! -Christian

Kira is very user friendly!

Apr 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the level of customization available. The feature that allows you to assign reviewers is also helpful.

Cons: I would love to have the option to add a "upload a photo" section to the interview portion. We often need this and have to get a photo elsewhere

Vendor Response

by Kira Talent on May 15, 2018

Hi Charlotte, thanks so much for your review! I am glad to hear that level of customization the platform allows is beneficial for you and your team :) Applicants do have the opportunity to upload their photo on their check-in page, but this would not be able to be downloaded. Thank you for this suggestion, and I will certainly bring it up with the team! Best, Cathlin

We use kira for our course applicants.

Apr 27, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to use and has a simple design so it's a really great tool that both our students and our team members can all simply integrate with.

Cons: It would be great if the applicants had a spot to upload a photo. Right now we have to take a screenshot of their video to get a picture of their face.

Vendor Response

by Kira Talent on May 15, 2018

Hi Melissa, Thanks so much for your review! Applicants do have the opportunity to upload their photo on their check-in page, but this would not be able to be downloaded. Thank you for this suggestion, and I will certainly bring it up with the team! Best, Cathlin

Use to review video applications for school

Apr 27, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's a nice user interface and it's aesthetically pleasing. The product allows us to to view candidates on video easily.

Cons: A lot of the time, on Chrome, playback isn't working. It's quite frustrating, and it's why I rated the product 2 stars for functionality.

Overall: noted on previous page

Vendor Response

by Kira Talent on May 15, 2018

Hey Lucas! Thanks so much for your feedback! We've just moved from Flash to HTML5 for video playback, which should resolve the browser issues you noted! -Christian

Easy, efficient

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ability to view a number of candidates efficiently. This meant time saved through phone screening, missed calls etc. and gives hiring managers the chance to review and review answers again.

Cons: Continual emails from Lever administrators - this can be unnecessary once the admin has an understanding of how the technology works.

Vendor Response

by Kira Talent on May 15, 2018

Hey Emma! Thanks for the review! We really appreciate it! :) -Christian

Our experience with the service so far is pretty good

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We can see candidate´s performance without previous preparation and during a stressful situation. It is extremely helpful for us

Cons: Sometimes candidates think it is only a test and we receive their responses that cannot be evaluated and they need to take it again

Overall: more knowledge from our candidates, a stricter admissions process.

Vendor Response

by Kira Talent on May 15, 2018

Hey Isabel! Thank you so much for your lovely review! :) We've made some recent changes to the applicant experience to prevent confusion between a Kira Assessment and Kira Prep. Hope this helps! -Christian

Watching videos for business school application (video essay), and submitting my own video

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple user interface, easy to use, not cluttered, videos have good image quality, sound is of good quality.

Cons: Sotfware is good, no negative feedback

Vendor Response

by Kira Talent on May 15, 2018

Hey Ana! Thank you so much for the wonderful feedback! :) -Christian

Save so much time in the hiring process!

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software allows us to conduct first-round interviews without bringing candidates into the organization and having the hiring committee gather in one place at one time. The committee can review candidates from anywhere! This allows our second round in-person interviews to have a stronger pool of candidates.

Cons: I don't like that you can't pre-select the reviewers for all the applicants for a chosen assessment, i.e. after each candidate submits their videos, you have to go back in and assign that applicant to the reviewers. Why can't you just set all the reviewers you want for a specific assessment and have them all get alerted to review candidates once they filter in?

Overall: Saves time and allows us to better know our candidates! It is easy to use and is a great system for our organization.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for submitting a review! :) Good news! Later this year we'll be releasing a new feature: 'Automatic Assignments' for reviewers! Stay tuned for more to come! -Christian

Great platform that helps our processes move faster.

Apr 26, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Very intuitive to manage this product. It saves time on a process that otherwise would need to be managed manually by a person.

Cons: It has glitches sometimes that requires us to contact Kira team for support to resolve it which slows down the process.

Vendor Response

by Kira Talent on May 15, 2018

Hi Akniet, I'm so glad you're enjoying your Kira experience so far, and that you're seeing some time savings! Regarding the glitches, I would love to understand what technical issues you're experiencing. I'll send you a follow-up email now! - Melanie

Overall I really enjoy getting to know the students by seeing them and hearing their answers.

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software makes it very easy to invite a student to interview. In addition, the software makes it easy to view a student's video. The quality of the video is very high.

Cons: I don't like to have to search for the student I invited. We have 6 members of our staff who invite students and I have to scroll through all of them to find the ones I invited because I only view the students I invite. Also, I wish it were less cumbersome to see when a student was invited, and to send them a reminder to complete their video by the due date. I can only search on sent invites if I know the email address. This is frustrating.

Overall: I get a deeper knowledge of the student by seeing them and hearing them answer the questions. Their applications come to life when I watch their videos.

Vendor Response

by Kira Talent on May 15, 2018

Hi David, Thanks so much for your review! Thank you for providing feedback on how your team uses our product and we will definitely take this into account in the future! I will send you an email to see if we can schedule a time to chat about some of your concerns and ways we can address them on the platform :) Best, Cathlin

Use it in oder to view Kellogg videonessays submitted by prospective students.

Apr 26, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: search function easy to use when searching for specific candidates, customer service is always responsive

Cons: Does not work the same across browsers; password retrieval process is a pain in the butt, load times for video are too long

Vendor Response

by Kira Talent on May 15, 2018

Hey Libby! Thanks for the feedback! Regarding various browsers and slow video playback: these should be resolved as we recently moved from Adobe Flash to HTML5 for all video playback! Please reach out to success@kiratalent.com anytime you need help with a password reset! -Christian

It's easy to use and generally reliable.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Simplicity and speed, as well as the rubric definitions and verbiage. The ability to add and edit notes. As an end-user, I'm not privy to the customizable nature of the questions or rubrics, but would hope that we have the option of testing for various competencies (in addition to the same ones I see every day from applicants' submissions).

Cons: The lack of ability to place candidates literally next to each other in comparison. At least as I've been trained, each applicant is reviewed separately, but there are times when it would be valuable to have functionality allowing side-by-side comparison of ratings and for the choice of applicants (side by side) be "filterable" by application date, geography, etc. Also, is there a way to test for severity or leniency bias by reviewers and to filter the results by the same criteria, as well as demographic data? There's a lot more potential for this program-- largely to help with validity and reliability.

Vendor Response

by Kira Talent on May 16, 2018

Hi Anthony, thank you so much for your great review! Unfortunately, we don't capture geographic data in Kira now, but this is a great idea. The ability to compare applicants side by side is also a great idea - I'll submit these as feature requests now. I hope you're using the "Analytics" tab at the top of your Kira screen, and your "Ratings by Reviewer" option per assessment to understand the variability between reviewers' overall scores! - Melanie

Very valuable and easy to use

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how it test your computer and gets you squared away before usage. The features are great and I'm able to write this review on both the test and faculty side.

Cons: For someone that does not have the most up-to-date computer, there could be some issues. Also, would be great if could be used on iPod.

Overall: Allows students to complete their interview without having to record it live and take time from staff

Vendor Response

by Kira Talent on May 15, 2018

Hi Bobby, we're so glad you're enjoying your Kira experience so far, and that you're seeing some time savings! A mobile app for applicants is on our radar for the future - we've had these in the past, but weren't seeing a lot of applicants use them. Hopefully they'll be back again in the future! - Melanie

This software has been useful to assess the interviews for incoming students.

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of rating the videos and adding comments is a valuable tool. Being able to see team results summarized for each video and written assessment was also useful.

Cons: This software can only be accessed via web browser. The functionality for an app existed but was removed.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks for your review! :) A new mobile app is on our radar for future development! -Christian

Useful in vetting out talent, but it doesn't allow enough time to fully answer the question

Apr 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ability to ask questions without people coming in. Especially good for people who are currently abroad.

Cons: A bit cumbersome in having to click a video for each question. Will be nice to have it all stitched together with the question being asked overlayed on top.

Vendor Response

by Kira Talent on May 15, 2018

Hey Carlson! Thanks for the feedback! Note - the question response time can be customized for any response length you like! -Christian

It was a good experience, but I didn't like having to go back and fourth between screens.

Apr 26, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It gives you an overall rating, adding all assessors scores up fr you. The video quality was also very good.

Cons: I didn't like that all information about the candidate and their scores was on different pages. It would have been nice to have them all on one page.

Vendor Response

by Kira Talent on May 16, 2018

Hi Ferzin, thanks so much for your review! This is a great piece of feedback about the scores - I'll pass this along to the design team :) - Melanie

straightforward

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: easy, simple platform with consolidated candidate data; the user interface was clean and uncomplicated

Cons: i sometimes needed to click around to find the right candidate grouping, but otherwise, the user experience was good

Vendor Response

by Kira Talent on May 15, 2018

Hey Alina! Thanks so much for the review! :) -Christian

Easy to use, only issue is enabling Flash

Apr 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and responsive. It's not very buggy. All the buttons are responsive and video clarity is good

Cons: Flash enabling/disabling - would be nice if we didn't have to do that.
Sometimes there's an audio lag in the first few seconds of a video but disappears after that

Overall: Not a lot. Used it as part of work not out of choice - I'm not aware of the competitotrs in this space as I didn't have to choose it.

Vendor Response

by Kira Talent on May 15, 2018

Hey Achuth! Thanks for the feedback! We've actually just moved from Flash to HTML5 for all video playback! There is no more need to enable Flash for reviewing applicant's responses! -Christian

Intuitive and easy to use.

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Kira staff are easy to work with and can implement changes easily and efficiently. The videos are easy to run and I like that I can communicate with users quickly and with a few clicks.

Cons: The analytics page could be a little more detailed- maybe including a search function so we can find a user more quickly instead of doing a manual search.

Vendor Response

by Kira Talent on May 16, 2018

Hi Danielle, thank you so much for the wonderful review! I agree about your Analytics feedback - it's on my personal product wish list to be able to sort/filter applicants in all areas of Analytics :) I'll pass this along to the team as well. - Melanie

Website design is friendly and easy to use

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ease of use
modern layout of site
Candidates speak positively of their experience with the platform and those that have had issues has been helped pretty quickly by Kira Staff

Cons: Have encountered problems using it with several browsers
videos are sometimes slow to load
While I like the site design, I feel like it sometimes takes to many clicks to get to view a response

Vendor Response

by Kira Talent on May 15, 2018

Hi Richard, thanks for much for your feedback! I'm glad you're having a great experience overall, and I will definitely pass along the feedback about the numerous clicks required to reach an applicant! - Melanie

Kira makes interviews fair and consistent

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that the questions randomize for the interviews so that it really allows for a custom experience and a fair experience in the interview process.

Cons: It sometimes took a few extra clicks to get people assigned to reviewers and I felt like that slowed me down, but overall the platform is easy to use and navigate.

Overall: It's easy to use and provides a fair, consistent and accessible way for our candidates to be interviewed. It just makes for a better admission process.

Vendor Response

by Kira Talent on May 15, 2018

Hi Melissa! Thank you so much for your review! It is so great to hear that you have enjoyed Kira and that it has allowed for a fair and custom experience for your applicants :) Best, Cathlin

I had an easy way to access applications

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Simplicity. It was easy to just look through the application and listen to the videos for each candidate.

Cons: The search function was a bit slow, and not easy to find quickly. The assignment of applications was somewhat unclear

Vendor Response

by Kira Talent on May 15, 2018

Hey Motunrayo! Thanks so much for the feedback! I'll pass this along to our development team! -Christian

Kira Talent assessments have helped us gain a better view of our applicants' communication skills.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use from the admin side; integration with our current app system went quite smoothly and continues to run without issues about 2 years after implementation. It allows us to mimic a live interview without the personnel necessary to hold hundreds of live interviews with individual applicants. The randomization of questions is a great feature. Customer support is great. Applicants who are qualified for our programs (able to complete a live interview without extreme anxiety that inhibits communication) have given it positive reviews. Looking forward to integrating it with our new CRM/app (Slate) to be built over the next year or so.

Cons: The ability of applicants to refresh their web browser to get a new question (until they get a question they can answer) isn't great. On our side, the fact that questions have been collected in this way and disseminated on sites like gradcafe.com isn't awesome - but when we see an interviewee obviously reading their answer in the interview, it actually makes our decision much easier. I wish there was an admin user role that would allow the user to login and view any interview without having it assigned to them specifically - without giving them the ability to delete/modify content/interviews within Kira Talent (so - more granular access rights would be nice).

Overall: We're able to virtually interview applicants without requiring staff to be available for live interviews; incorporating the review of these interviews into application review has been extremely helpful in assessing individuals for our professional graduate degrees.

Vendor Response

by Kira Talent on May 16, 2018

Hi Bridget! Thank you so much for your review!! I am so glad that Kira has been helpful to you and your team over the years, and that you are going to be integrating with Slate! I would love to connect about questions leaking onto public forums. I will send you an email to chat further :) - Cathlin

We briefly used Kira for MBA admission interviews

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: This product is great for managing high interview volume. Initial customer service to launch product was great - very thorough.

Cons: Not many cons that I can think of. The product makes a lot of sense for high volume projects in various contexts.

Vendor Response

by Kira Talent on May 15, 2018

Hey Lizzie! Thanks for the wonderful review! :D -Christian

Kira Talent has been easy to learn and navigate, and has met the needs of the application process.

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate, clear assessment rubrics, very responsive client support and applicant technical support.

Cons: Lacks integration with other admissions tools, lacks functions to reduce assessor bias, applicant's unique identifier in Kira is not consistent with the rest of our admissions process, no control over format/ content of exported data.

Overall: 24/7 technical support for applicants, quick and helpful responses from client support manager, clean and simple navigation to assign applications, review applications, and give scores.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks for your review! :) Please reach out to us at success@kiratalent.com for more information re: integrating with other admissions tools. We actually integrate with many ATS/CRM software providers! -Christian

Good interface to evaluate video interview responses

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and provides simple tools to evaluate video interview responses. The playback quality is good and enables quick, efficient review.

Cons: Additional functionality to allow for better categorization, rating, and ranking of interviewees would be valuable.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for your review! Thanks for the feedback also! We're sharing this with our development team! :) -Christian

I couldn't do my job without Kira!

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Kira is easy to use. I can have multiple reviewers use the system and everything is consistent across the board. Using Kira has saved me personally over 45 additional hours of reviewing interviews outside of my normal working hours per year. The platform is intuitive and user friendly. Their customer support is second to none! The minute I have a question, I can expect a reply within the hour and my dedicated account specialist makes me feel like I have her fullest attention. They continually provide support and resources for my students and staff. Because of Kira, I now have more time to focus on my applicants and students.

Cons: Kira has come a long way since I began to use them, and I look forward to the growth ahead. I understand that it's hard to have on platform for all of the companies/universities who use their services, but there are more tweaks that can be made to enhance my personal use of their platform, including a search function for ALL of Kira, not just a search per section/group. It would also be great to have a way to input the completion date into the system and have automatic reminder emails get sent out until they complete it.

Overall: I've saved a lot of personal time reviewing applicants thanks to Kira.

Vendor Response

by Kira Talent on May 15, 2018

Hi Meredith! Thanks so much for your review! I am so glad to hear that you have found your Kira experience so enjoyable!! Thank you so much for your feedback on new features that could improve the product for you :) I will definitely bring these back to my team and keep you updated on any progress! Best, Cathlin

Very efficient interview process.

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of interviewing many applicants quickly. The videos were helpful in gathering insight about candidates. The rating system was simple to use.

Cons: Enhance functionality. Features were kind of cumbersome and slow. The video player seemed to lag a lot. Should be easier to see other reviewers comments on a candidate.

Vendor Response

by Kira Talent on May 15, 2018

Hi Lacey! Thanks so much for your review - I'm so glad you're enjoying your Kira experience so far. The video player has been completely overhauled recently, so please let us know if you're still experiencing any lags. :) Regarding the ability to easily see other reviewer's notes on an applicant, this is relatively new as well! I'll send you an email now about where to find them. - Melanie

Kira Talent is an easy to use online platform for managing interview invites for our applicants.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best feature of this software is its ability to manage reminders through the system for those who have not started or not completed their Kira interview. It's also very user friendly, allowing us to group specific people for certain types of interviews as well as providing analysis for certain types of actions taken throughout an interview.

Cons: I would like to have a feature added that lets us know whether individuals have received the original email invitation. Sometimes we are unsure if someone has received and viewed/opened the invitation email and we have to follow up with them manually.

Overall: This software allows us to easily interface with our applicant base to manage our interviews.

Vendor Response

by Kira Talent on May 16, 2018

Hi Bryan! Thank you so much for your feedback. In your "Analytics" tab at the top of your page, you can see the "Applicant Pipeline" for each of your assessments. On this blue bar graph, the "Not Started" stage lists all applicants who have not opened their invite email. The "Opened Email" stage lists all applicants who've opened their email, but haven't registered yet. You can also remind the applicants from this page as well! Hope that helps! - Melanie

The customer service reps are fantastic.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease that we are able to send out reminder emails and that our applicants can contact the customer support reps directly when there is an issue.

Cons: I wish there was a chat feature that allowed us to connect instantly with a rep although their response time is actually quite fast otherwise so we are still pretty satisfied!

Overall: Our applicants are able to submit a video to us and we are able to customize our videos

Vendor Response

by Kira Talent on May 16, 2018

Loreli, thanks for the stellar review! It's always a pleasure to work with you and your team :) - Melanie

Very smooth overall and have not had issues getting through the application process

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The program is very easy to use and easy to learn; I was able to figure out where everything is located within 2 minutes and was going through applications in no time.

Cons: I would like to be able to review the output of applications I am processing as well as set deadlines/reminders to finish by certain deadlines.

Vendor Response

by Kira Talent on May 16, 2018

Hey there! Thanks so much for you review! Your feedback is great and we will share it with the development team! -Christian