# Kira Talent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kira Talent the right Admissions solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135343/Kira-Talent/reviews

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Kira Talent

4.4 (199)

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Last updated March 13th, 2026

# Reviews of Kira Talent

Ease of use

4.4

Customer Service

4.5

## Pros and Cons in Reviews

CB

Cantürk B

Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Most good feature of Kira Talent is on its archieve feature.“

October 14, 2022

CW

Charles W

Senior Lecturer and Policy FellowHigher Education, 501 - 1,000 employeesUsed the software for: More than 2 years.

“This became redundant after the first assessment.“

June 29, 2020

CW

Charles W

Senior Lecturer and Policy FellowHigher Education, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The software allowed me to create video quizzes that enable students to offer thoughtful but concise answers on assigned reading.“

June 29, 2020

CW

Charles W

Senior Lecturer and Policy FellowHigher Education, 501 - 1,000 employeesUsed the software for: More than 2 years.

“As a result, I had a tool that really elevated my course.“

June 29, 2020

MR

Moira R

Director of Admissions, FTMBAEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The staff was incredibly responsive, helpful and invested in our success. “

June 25, 2020

## Showing most helpful reviews

Showing 1-25 of 199 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Elissa L.  
Founding Partner  
  
Used the software for:

### "Very helpful screening tool "

July 25, 2014

5.0

We were very impressed with Kira Talent and found I was a missing piece in our recruiting process that ended up saving us a lot of time. We were able to pre-filter candidates and get a good sense of fit, allowing us to narrow down to a higher potential list of in-person interview candidates.

Pros

A great way to pre-screen candidates that look good on paper, before investing in an in-person interview. Easy to use, automated process.

Cons

Makes more sense for some positions than others. Need to keep in mind some highly technical resources won't present well on video, so use as appropriate. We found it most useful for positions where fit and presence are important.

Review Source

VR

Verified Reviewer  
Human Resources Specialist  
Real Estate  
Used the software for: 2+ years

### "A GREAT ADDITION TO THE INTERVIEW PROCESS; GARNERS ADDITIONAL IMPORTANT DETAILS FROM APPLICANTS"

September 24, 2018

5.0

Pros

Simple yet effective. Using Kira allowed us to get to know our clients in a way that made the screening process easier. The video interviewing features created a faster and easier way of assessing a client, it saved us and the client time. After the video interview, we can be certain which client is a great candidate for our firm. The process became smoother since we started using Kira.

Cons

It seems like applicants cannot be filtered demographically which is an important factor for applicant browsing, for us at least. It would really be great if this can be added to future updates since this may hasten our process more.

Review Source

Response from Kira Talent

September 26, 2018

Hey there! Thank you so much for the positive review! :) I've taken your feedback and shared it with our development team for consideration. Please feel free to reach to your Client Success Manager if you'd like to discuss this in more detail! -Christian

MB

Madooree B.  
Manager, Field Recruiting  
Public Policy  
Used the software for: 2+ years

### "Customer Service needs improvement "

February 4, 2019

2.0

It is a useful tool for high volume recruitment organizations.

Pros

The platform is very easy to use and provides candidates with directions at every step.

Cons

The platform is not mobile enabled and it became an issue with a lot of candidates that willing to take the interview on their phones or tablets. There is less support for French candidates and I feel that they can improve a lot in customer service and providing French support to candidates. The business has taken a very different direction and is focusing more on University admissions.

Review Source

Response from Kira Talent

March 4, 2019

Hey Madooree, Thank you so much for your review and feedback! :) We hope to one day bring back the mobile app! Thanks, Christian

VR

Verified Reviewer  
Director of Teaching and Learning  
  
Used the software for: 2+ years

### "Save so much time in the hiring process!"

April 27, 2018

4.0

Saves time and allows us to better know our candidates! It is easy to use and is a great system for our organization.

Pros

The software allows us to conduct first-round interviews without bringing candidates into the organization and having the hiring committee gather in one place at one time. The committee can review candidates from anywhere! This allows our second round in-person interviews to have a stronger pool of candidates.

Cons

I don't like that you can't pre-select the reviewers for all the applicants for a chosen assessment, i.e. after each candidate submits their videos, you have to go back in and assign that applicant to the reviewers. Why can't you just set all the reviewers you want for a specific assessment and have them all get alerted to review candidates once they filter in?

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for submitting a review! :) Good news! Later this year we'll be releasing a new feature: 'Automatic Assignments' for reviewers! Stay tuned for more to come! -Christian

VR

Verified Reviewer  
Admissions Director, MBA and Masters in Finance  
  
Used the software for: 1-2 years

### "Kira Talent have a great product and an excellent support team. "

May 3, 2018

5.0

A whole extra layer of assessment. Consistency alongside our interview process - we have alumni interviewing for us, so this software allows us to take a look at every applicant.

Pros

The software is relatively easy to set up and use and provides huge assessment & selection value in the recruitment process.

Cons

It's not really a negative about the software, more about the idea of video assessment. We felt that it was important to have a team discussion on visual and language bias to ensure that we use the product carefully, respectfully and in context.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for the wonderful review! :D -Christian

VR

Verified Reviewer  
International Recruitment and Admissions officer  
Higher Education  
Used the software for: 6-12 months

### "Fantastic product that has made interviews a lot easier for my company."

May 3, 2018

5.0

Multiple people being able to review the prospective applicants is fantastic. As we deal with international students it can be hard to arrange times that work for both parties, this product allows the applicant to complete it at a time that works for them and than we can review the interview when it works for our schedules as well.

Pros

I like the ability to review the interviews, and have the applicants complete them at a time that works for everyone.

Cons

Some slight adjustments would make it even more beneficial for day to day use, but these are small personalized things that on a whole do not detract much form my overall pleasant experience with the product.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks a tonne for the great review! We truly appreciate it! :) -Christian

VR

Verified Reviewer  
Student Worker  
Higher Education  
Used the software for: 1-2 years

### "Quite splendid. Never had any difficulties. Beautifully structured."

April 26, 2018

5.0

Pros

Ease of use. It's extremely convenient and user friendly. The layout is well organized and it makes the entire user experience wonderful.

Cons

There's nothing that I dislike about this software. On occasion the videos do not load properly. That's probably my only complaint. But then again, that's extremely rare.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for the wonderful review! :D We recently moved from Adobe Flash to HTML5 for all video playback - next admissions cycle, you shouldn't experience videos failing to load at all any more! -Christian

VR

Verified Reviewer  
Associate Director Of Admissions Recruiting and Business Development  
Higher Education  
Used the software for: 6-12 months

### "Kira has helped us with streamlining our application review process. "

April 26, 2018

4.0

The biggest benefit I have received from this software is it has streamlined my application review process so now I no longer have to schedule online Skype interviews with international applicants.

Pros

The software is super easy to use and we have experienced very few technical errors either on our side or our applicants side. When issues have come up the Kira team has had it fixed within 24 hours.

Cons

Honestly, I have not run into any issues using this software yet, it has been a great experience so far!

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for the review! Glad to hear you're experiencing the value of Kira! -Christian

VR

Verified Reviewer  
Associate Director, Academic Program Services  
Higher Education  
Used the software for: 1-2 years

### "Kira Talent Review (making a title for this seems really unecessary)"

January 25, 2019

5.0

Great service, staff are incredible. The platform makes certain components of scholarship applications easier to review.

Pros

simple, clean interface that's easy to navigate

Cons

When I started creating applications 2 years ago I was able to set up/edit some parts of the assessment and for others I relied on a Kira Talent staff member to do it for me. While they were very helpful and responsive I prefer to be able to create/edit all parts of an assessment and then only reach out when I'm having a problem or doing something unique. It's gotten better over the years but I think more and more flexibility would be helpful.

Review Source

Response from Kira Talent

March 4, 2019

Hey there, Thanks for the awesome review and feedback! I will pass this along to our design and product teams! Very happy to hear the staff are "incredible"!! Cheers, Christian

Daniel J.  
Organic Chemistry PhD Student  
Higher Education  
Used the software for: 6-12 months

### "Great for narrowing down applicants"

September 12, 2019

5.0

I used this software to help narrow down the applicants to our summer internships and graduate level studies. It is the easiest way to assess which candidate stands out more and it has helped us tremendously in the application process.

Pros

I truly like how easy it is to use this software. It is extremely user friendly and it keeps all the data very organized with an easy-access feature. It even gives you a summary page to facilitate the selection process.

Cons

I have never had any problems with this software, the only one time that I have seen any kind of complaints was when refreshing some of the questions, but it was an easy fix.

Review Source

Response from Kira Talent

September 18, 2019

Hey Daniel, Thank you so much for the positive review! We really appreciate it! :) Cheers, Jamie

AF

Angela F.  
Admissions Officer  
Higher Education  
Used the software for: 2+ years

### "Kira Talent has been an excellent addition to our Admission process. Highly recommend Kira Talent."

January 30, 2019

5.0

Meeting our candidates virtually is a big plus. The convenient and user friendly platform saves time and adds efficiencies to the process. It is a great extension to a candidate’s application.

Pros

One of the most attractive features of the Kira Talent platform is how exceptionally easy it is to use. We use it daily as an integral part of our Admission process in getting to know our candidates better. The platform is very easy to navigate and the layout is very appealing. It is convenient and offers many great features including a ‘Results’ page that summarizes browser refreshes, technical issues, total time the candidate spent on completing their interview and a spelling and grammar check on the written response. The Kira Team is one of the most supportive and dedicated teams I have interacted with. The customer support team is always on hand to provide a great customer experience. They continue to grow their product and are always improving on an already great platform. They are receptive to customer feedback and the customer always feels valued. I would highly recommend this product.

Cons

Really no cons. Any issues or suggestions that are made are quickly acted on and improved upon. They are always meeting the customer’s needs.

Review Source

Response from Kira Talent

March 4, 2019

Hey Angela! Thank you so much for the incredible review! :) It is our pleasure working with you and the team at McMaster University - DeGroote School of Business! Cheers, Christian

MR

Meredith R.  
Admissions Manager  
Higher Education  
Used the software for: 1-2 years

### "I couldn't do my job without Kira!"

April 26, 2018

5.0

I've saved a lot of personal time reviewing applicants thanks to Kira.

Pros

Kira is easy to use. I can have multiple reviewers use the system and everything is consistent across the board. Using Kira has saved me personally over 45 additional hours of reviewing interviews outside of my normal working hours per year. The platform is intuitive and user friendly. Their customer support is second to none! The minute I have a question, I can expect a reply within the hour and my dedicated account specialist makes me feel like I have her fullest attention. They continually provide support and resources for my students and staff. Because of Kira, I now have more time to focus on my applicants and students.

Cons

Kira has come a long way since I began to use them, and I look forward to the growth ahead. I understand that it's hard to have on platform for all of the companies/universities who use their services, but there are more tweaks that can be made to enhance my personal use of their platform, including a search function for ALL of Kira, not just a search per section/group. It would also be great to have a way to input the completion date into the system and have automatic reminder emails get sent out until they complete it.

Review Source

Response from Kira Talent

May 15, 2018

Hi Meredith! Thanks so much for your review! I am so glad to hear that you have found your Kira experience so enjoyable!! Thank you so much for your feedback on new features that could improve the product for you :) I will definitely bring these back to my team and keep you updated on any progress! Best, Cathlin

DF

David F.  
Deputy to the Dean  
  
Used the software for: 1-2 years

### "Overall I really enjoy getting to know the students by seeing them and hearing their answers."

April 26, 2018

4.0

I get a deeper knowledge of the student by seeing them and hearing them answer the questions. Their applications come to life when I watch their videos.

Pros

The software makes it very easy to invite a student to interview. In addition, the software makes it easy to view a student's video. The quality of the video is very high.

Cons

I don't like to have to search for the student I invited. We have 6 members of our staff who invite students and I have to scroll through all of them to find the ones I invited because I only view the students I invite. Also, I wish it were less cumbersome to see when a student was invited, and to send them a reminder to complete their video by the due date. I can only search on sent invites if I know the email address. This is frustrating.

Review Source

Response from Kira Talent

May 15, 2018

Hi David, Thanks so much for your review! Thank you for providing feedback on how your team uses our product and we will definitely take this into account in the future! I will send you an email to see if we can schedule a time to chat about some of your concerns and ways we can address them on the platform :) Best, Cathlin

CL

Cynthia L.  
Manager, Graduate Admissions, JMSB  
Education Management  
Used the software for: 1-2 years

### "I like Kira Talent, the platform is professional and easy to use, excellent customer support."

April 30, 2018

4.0

Easy to connect candidates from different parts of the world. No need to schedule phone interviews. We can evaluate the candidates' English skills, their personality and determine if they are a good fit to our program. We can also use customized questions.

Pros

It is easy to use. It eliminates the burden of phone interview (different time zones). Good to see the candidate's personality and determine their communication skills. An excellent feature is to sends reminders to candidates who did not complete the video on time.

Cons

Sometime the sound and video quality is not clear. Candidates unable to do the video interview from a mobile phone.

Review Source

Response from Kira Talent

May 15, 2018

Hi Cynthia! Thanks so much for your review! I am glad to hear that Kira has been beneficial to you and your team! We did used to have a mobile app that applicants could use to complete the assessment, but we found that very few applicants utilized it! Thank you so much for this feedback, and I will be sure to share this with my team! Best, Cathlin

VR

Verified Reviewer  
Director, Admission and Advancement  
  
Used the software for: 6-12 months

### "A Game Changer in Admissions!"

April 26, 2018

5.0

I found that the user (Candidate) found this process of interview less intimidating. I found reviewers enjoyed the flexibility to review on their own schedule, so overall - it was an efficient process.

Pros

I liked this software because it allowed for our faculty to review candidates and provide independent feedback. This really allowed for objective analysis and eliminated the risk of Group Think!

Cons

I found that compatibility with our current tool was a little bit of an issue as it required our staff to utilize two systems, but this was a minor issue.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for the review! Please reach out to us at success@kiratalent.com re: integrations with other software systems! We can integrate seamlessly with many ATS/CRMs and are always happy to set you up! -Christian

BJ

Brandi J.  
Finance Coordinator  
Education Management  
Used the software for: 2+ years

### "Kira for video interviews"

January 25, 2019

4.0

This software allows us to interview applicants quickly and easily without the logistical burden of bringing them in in person.

Pros

I like that this software allows you to randomize questions for participants.

Cons

I would have liked to have access to the back end to make edits to interview questions more readily.

Review Source

Response from Kira Talent

March 4, 2019

Hey Brandi! Thanks so much for the feedback! :) I've shared this with our design and product development teams! Cheers, Christian

SL

Sam L.  
Admissions Coordinator  
Education Management  
Used the software for: 6-12 months

### "We use Kira to evaluate personality fit for applicants to our courses. "

May 5, 2018

4.0

Using Kira allows us to get a snapshot of each of our applicants that can be reviewed multiple times without requiring our Admissions team to have to meet each individual for our courses. We have a lot of applicants and it can be difficult to memorize each interaction, so having Kira allows us to maintain that contact while not having to sink as many resources into scheduling and conducting interviews.

Pros

Fast and easy to get a snapshot of our applicants. One general link can be sent to all applicants and they check in themselves which makes things easier on our end on the admin side. Being able to generate a quick share link allows us to easily link back to each candidate when reviewing applications.

Cons

When watching videos, it's not always easy to play, pause, and move the slider back to an earlier point in the video. Occasionally I can't make out what a person says in their response and I want to go back to hear it, but when I try to slide back the video usually freezes and isn't playable. I usually have to refresh the page to re-watch. Would be handy if I didn't have to do this!

Review Source

Response from Kira Talent

May 15, 2018

Hi Sam! Thank you so much for your review! In regards to video playback, we have recently implemented HTML5 on the reviewers end of the platform! This should allow you to better skip around, pause, and play the video! Best, Cathlin

DB

Derk B.  
Admissions Officer  
Education Management  
Used the software for: 1-2 years

### "pleasant and measurable"

April 30, 2018

5.0

We have been able to streamline our interview process while adding an additional element to our assessment of applicant "fit" to our school.

Pros

It's rather easy to rank and assess applicants. There is a lot of flexibility while building the bank of questions that applicants are asked.

Cons

I wish there was an easier way to pull overall data about applicants rather than reviewing them individually.

Review Source

Response from Kira Talent

May 15, 2018

Hey Derk! Thanks for the review! We really appreciate it! :) When I visit JHU in a few weeks, we'll cover some easier ways to pull overall data! -Christian

CB

Cantürk B.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Nice apply."

October 14, 2022

4.0

It needs new upgrades.

Pros

Most good feature of Kira Talent is on its archieve feature.It save our customers informations and graps everything we need.

Cons

After set up Kira Talent my computer started to slowing down.

Switched from

[Purplepass](https://www.capterra.com/p/133885/Purplepass-Ticketing/)

An advise from friend.

Review Source

VR

Verified Reviewer  
Program Assistant, Manderson Graduate School of Business  
Higher Education  
Used the software for: 2+ years

### "Kira Talent Review"

January 18, 2019

5.0

Great customer service

Pros

Ease of use for both the application reviewer and the applicant.

Cons

It is a hefty cost, but we feel that it is worth it.

Review Source

Response from Kira Talent

March 4, 2019

Hey there, Thanks so much for the wonderful review! :) Glad the customer services has been to your satisfaction! Cheers, Christian

CW

Charles W.  
Senior Lecturer and Policy Fellow  
Higher Education  
Used the software for: 2+ years

### "An innovative tool for online learning"

June 29, 2020

5.0

The interface is elegant and the customer service is excellent. As a result, I had a tool that really elevated my course. The assessments were a tool for ensuring that students were prepared for class, and they actually enjoyed them.

Pros

The software allowed me to create video quizzes that enable students to offer thoughtful but concise answers on assigned reading. In an online environment, this enables me to get to know my students in a way that a paper and pencil assessment would not.

Cons

The students should not have to do the introductory video before each new assessment. This became redundant after the first assessment.

Review Source

MM

Michelle M.  
Associate Professor  
Education Management  
Used the software for: 2+ years

### "Effective way to screen candidates"

January 30, 2019

5.0

Kira Talent provides an effective way of screening applicants prior to inviting them for an in-person interview. We get a glimpse of their personality and people skills so that we can invite the best possible pool of candidates to the in-person interviews. I have already recommended Kira Talent to many of my colleagues!

Pros

Applicants reported that it was very easy to use. There were no issues with internet connectivity or accessibility.

Cons

There were no issues at all with the software, except that we were unable to add a photograph or jpeg to one of the questions...

Review Source

Response from Kira Talent

March 4, 2019

Hey Michelle! Thank you so much for the lovely review! :) We appreciate it so much! Cheers, Christian

VR

Verified Reviewer  
A/V Analyst  
Higher Education  
Used the software for: 6-12 months

### "Kira Talent"

August 7, 2019

5.0

Pros

Streamlines the process, making it easier to get through applications and see all the information in one place, which is a better use of our time and resources Kira customer service is prompt, friendly, and super helpful

Cons

None that I have encountered so far, and I have worked with it quite a bit. We will see during the next year better how it fits within our organization, but so far it has been an asset.

Review Source

Response from Kira Talent

December 3, 2019

Hey there! Thanks so much for the wonderful review! :) We really appreciate it! Christian

VR

Verified Reviewer  
Private Equity MBA Intern  
  
Used the software for: 6-12 months

### "Easy to use, very intuitive, great experience"

April 30, 2018

4.0

Pros

Site layout - it linked well to our outside software and could be easily leveraged. Video download was quick and intuitive

Cons

Not grouped well within the platform and does not work well with some browsers. Issues with login for the first few weeks.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks for your review! :) We've made some big changes recently that should eliminate the browser issues you experienced! Please reach out to us at success@kiratalent.com if you continue to experience problems! -Christian

JW

John W.  
Executive Director/Enrollment Management  
  
Used the software for: 2+ years

### "Kira Talent has been an excellent partner for us in assessing international student readiness "

April 26, 2018

5.0

ability to assess international candidate comprehension & communication skills prior to interviews

Pros

Easy to use. works seamlessly with our CRM system. no technical issues. It has been one of the best solutions we've ever implemented.

Cons

I have no dislikes about this product. I wish they had other tools we could use. Kira has been a great partner for us.

Review Source

Response from Kira Talent

May 16, 2018

Hi John! Thank you so much for your review!! I am so glad to hear that you have enjoyed Kira and that it works well in your current systems and processes! - Cathlin

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