# Page 2 | Kira Talent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Kira Talent the right Admissions solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135343/Kira-Talent/reviews

---

Kira Talent

4.4 (199)

[View alternatives](https://www.capterra.com/p/135343/Kira-Talent/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated June 3rd, 2026

# Page 2 - Reviews of Kira Talent

## Showing most helpful reviews

Showing 26-50 of 199 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anthony R.  
Graduate Administrative Assistant  
  
Used the software for: 1-2 years

### "It's easy to use and generally reliable. "

April 26, 2018

5.0

Pros

Simplicity and speed, as well as the rubric definitions and verbiage. The ability to add and edit notes. As an end-user, I'm not privy to the customizable nature of the questions or rubrics, but would hope that we have the option of testing for various competencies (in addition to the same ones I see every day from applicants' submissions).

Cons

The lack of ability to place candidates literally next to each other in comparison. At least as I've been trained, each applicant is reviewed separately, but there are times when it would be valuable to have functionality allowing side-by-side comparison of ratings and for the choice of applicants (side by side) be "filterable" by application date, geography, etc. Also, is there a way to test for severity or leniency bias by reviewers and to filter the results by the same criteria, as well as demographic data? There's a lot more potential for this program-- largely to help with validity and reliability.

Review Source

Response from Kira Talent

May 16, 2018

Hi Anthony, thank you so much for your great review! Unfortunately, we don't capture geographic data in Kira now, but this is a great idea. The ability to compare applicants side by side is also a great idea - I'll submit these as feature requests now. I hope you're using the "Analytics" tab at the top of your Kira screen, and your "Ratings by Reviewer" option per assessment to understand the variability between reviewers' overall scores! - Melanie

BJ

Bridget J.  
Associate Director of Admissions  
Education Management  
Used the software for: 1-2 years

### "Kira Talent assessments have helped us gain a better view of our applicants' communication skills."

April 26, 2018

5.0

We're able to virtually interview applicants without requiring staff to be available for live interviews; incorporating the review of these interviews into application review has been extremely helpful in assessing individuals for our professional graduate degrees.

Pros

Easy to use from the admin side; integration with our current app system went quite smoothly and continues to run without issues about 2 years after implementation. It allows us to mimic a live interview without the personnel necessary to hold hundreds of live interviews with individual applicants. The randomization of questions is a great feature. Customer support is great. Applicants who are qualified for our programs (able to complete a live interview without extreme anxiety that inhibits communication) have given it positive reviews. Looking forward to integrating it with our new CRM/app (Slate) to be built over the next year or so.

Cons

The ability of applicants to refresh their web browser to get a new question (until they get a question they can answer) isn't great. On our side, the fact that questions have been collected in this way and disseminated on sites like gradcafe.com isn't awesome - but when we see an interviewee obviously reading their answer in the interview, it actually makes our decision much easier. I wish there was an admin user role that would allow the user to login and view any interview without having it assigned to them specifically - without giving them the ability to delete/modify content/interviews within Kira Talent (so - more granular access rights would be nice).

Review Source

Response from Kira Talent

May 16, 2018

Hi Bridget! Thank you so much for your review!! I am so glad that Kira has been helpful to you and your team over the years, and that you are going to be integrating with Slate! I would love to connect about questions leaking onto public forums. I will send you an email to chat further :) - Cathlin

Teresa P.  
Associate Director, Recruitment Full time MBA Program  
Higher Education  
Used the software for: 2+ years

### "The Kira platform has allowed us to differentiate between candidates and determine fit much easier"

April 30, 2018

5.0

Pros

I like the timed responses, and opportunity to 'bucket' questions into different categories. It allows us to easily determine a candidates comprehension and see how quickly and concisely they can formulate an answer. This tool also offers us the ability to see who our applicants are, and if they meet the English proficiency levels that we require for admission into the MBA.

Cons

I wish the video would automatically feed into our CRM system. At this stage the link is a manual process. Integration into Salesforce would be ideal

Review Source

Response from Kira Talent

May 15, 2018

Hey Teresa! Thank you so much for the review! :) Looking forward to setting up a Kira/Salesforce integration with you in the near future! -Christian

AD

Arouna D.  
Professeur  
Education Management  
Used the software for: 1-2 years

### "Kira Talent,un logiciel de gestion de contrat dans les écoles et universités "

December 14, 2022

4.0

Pros

La gestion des candidats,la gestion en temps réel,les test d'aptitude et de compétences , l'évaluation et la comparaison des candidats m'ont beaucoup plu.

Cons

Ce que je n'ai pas beaucoup apprécié chez Kira , c'est le côté tarif . Pour son utilisation en démo,les temps vraiment restreint !

Review Source

SB

Sarah B.  
Admissions & Recruitment Specialist  
Higher Education  
Used the software for: 1-2 years

### "Great Platform for Garnering Hundreds of Interviews"

February 5, 2019

5.0

Pros

Kira saves our team so much time by allowing us to collect interview responses without having to schedule an in-person or face-to-face Skype interview. Having the interview responses are also a really helpful way for us to more holistically review applicants to our graduate programs. We learn more about the applicants by hearing them speak, as opposed to just knowing them from what they provide on paper.

Cons

There is some clunky-ness in the functionality of the software, especially when clicking in and out of each video response. For example, when trying to select the Notes button, it is easy to accidentally click somewhere outside of the button and then consequently collapse the entire video and ranking section. This gets frustrating when you are in the middle of viewing a video and then accidentally close it because you clicked somewhere close by.

Review Source

Response from Kira Talent

March 4, 2019

Hey Sarah, Thank you so much for the feedback and review! :) I've shared your feedback with our design and development teams! Cheers, Christian

Kareem R.  
Manager, Digital Marketing  
Higher Education  
Used the software for: 2+ years

### "Good idea, not the best for the end user. "

April 26, 2018

4.0

Was able to weed through a huge pool of potential candidates with more context than a resume.

Pros

It helps you gain better insight of your candidates with a face to face which makes it easier to weed out people earlier in the process.

Cons

The users complained about the usability and not being able to time things properly. It doesn't actually replicate an interview and the screening isn't the best at all from their perspective so you might actually lose out on the best candidate if you based it on this.

Review Source

Response from Kira Talent

May 15, 2018

Hi Kareem - thanks for your feedback! We really appreciate it. You're right - we do recommend using Kira as a screening tool (like you are) instead of a replacement for a final, in-person interview. So glad you're seeing value and saving time with your current use case! - Melanie

JA

Jeremy A.  
Project Coordinator  
Higher Education  
Used the software for: 6-12 months

### "Good functionality and quite easy to use"

May 3, 2018

4.0

Pros

The short interviews that we use the software for are very valuable. Kira is pretty easy to use - inviting one or multiple email addresses to an interview is very easy. The platform is quick to load and watch interviews. We use this platform almost daily and it works well for what it does.

Cons

I really wish that the interviews were mobile compatible. Several interviewees have only had access to a microphone though their phone, so have not been able to complete the Kira interview. Once someone completes an interview, you cannot change the interview structure (for instance to give interviewees more time to complete the interview). I understand why this is in place but wish you could override the system to make these changes. It is tricky / finicky to copy links to individual interview invites. We do this quite a bit as we will send an email with their interview link.

Review Source

Response from Kira Talent

May 15, 2018

Hi Jeremy - thanks so much for your feedback! I'm glad you're having a good experience overall. We hope to have mobile apps for applicants again in the future, and please lean on me at any time to make structural changes to the interview. I'm happy to help. Regarding the interview links for applicants - I hope you're making use of the Applicant Details CSV for easy copy/pasting! - Melanie

BS

Brittany S.  
campus visit coordinator  
  
Used the software for: 6-12 months

### "Easy Application Review"

May 3, 2018

5.0

Pros

I like this software because of the simplicity of the software and the ease of use. I love the idea of being able to watch prospective student videos and getting to review the application on another level. It is helpful to not have to only review long drawn out applications all day, but to have a tool that allows for you to easily separate one candidate from the next candidate. I love the Kira interviews. The process works well for a program like social work or public health because you can really see and witness the passion that is exuded from the video submissions that the applicants send in to us during application season.

Cons

Although there are aspects of the software that I really like, there are also aspects of the software that I believe are a bit challenging at times. For example, I find it difficult sometimes to troubleshoot, navigate, and solve technical issues for individuals applying to the program. In my opinion, the solution is not very helpful to the prospective student because I often must refer them to Kira to call for help with their problem and sometimes I feel as if I am not providing the highest level of customer service to the prospective student. This can at times can be a bit frustrating to say the least.

Review Source

Response from Kira Talent

May 16, 2018

Hi Brittany, Thank you so much for your review! I am so happy to hear that Kira allows you to see the passion of the student applying :) Thank you for letting us know about the issues and ideas that you have surrounding technical support for applicants! I would love to connect with you further about this to hear your ideas :) I will reach out to your via email. - Cathlin

JD

Julia D.  
program assistant  
Higher Education  
Used the software for: 1-2 years

### "Kira Talent Review"

May 16, 2019

3.0

Pros

Our office uses Kira Talent to host the video essay portion of our student application. The platform is easy to use, and offers a great tutorial and instructions for how each video assessment will be conducted. The customer support is also very responsive and the software works well with the system we use to house the application itself.

Cons

We have three deadline per year in which applications are due, which corresponds with three important days when our applicants are preparing and submitting their video essays. As such, the platform is heavily trafficked on those days. While we have prepared Kira Talent months ahead of time for these days, we still have our users complaining of experiencing technical difficulties due to the high volume at those times. This has caused some problems in our process in the past. However, Kira Talent customer support team is very responsive during these times and does work with out applicants to ensure the technology is working for them.

Review Source

Response from Kira Talent

September 18, 2019

Hi Julia! Thanks for the positive review overall. We have done a lot to improve our infrastructure in this area over the last year so that peak application periods are smooth for everyone involved :) Cheers, Jamie

Ted E.  
Senior Director of Admissions  
Higher Education  
Used the software for: 1-2 years

### "I think that the Kira product is very good. I am overall satisfied"

May 3, 2018

4.0

Reduced cycle time, marketing opportunities to candidates, more relaxed candidates,

Pros

The ability to serve the candidates. It is convenient, provides stats, meets a need from candidates, and allow us to convey messages to the candidates. It also meets our needs as staff. The customer service of Kira is also very good.

Cons

Lack of online mobile support for staff. A bit clunky in functionality. Not as user friendly as it could be. Need the ability to sort through candidates as defined by the user.

Review Source

Response from Kira Talent

May 15, 2018

Ted, what a great review! Thank you so much! It's wonderful to hear you're having a good experience, and you're seeing lots of value with the Kira platform. We hope to have mobile apps for applicants in the future, and I agree about the ability to sort applicants as defined by the user. This is on our list! - Melanie

ED

Emily D.  
Assistant Director of Graduate Admissions  
Education Management  
Used the software for: 6-12 months

### "Kira - Great for increasing efficiency of application review"

January 29, 2019

5.0

My overall experience with Kira has been great. It's easy to use and increases the efficiency of our application interviewing process.

Pros

The addition of Kira to our business school application process significantly increase the turn around time for admissions decisions, allows our team to interview more candidates, created a more consistent and fair applicant interview process, and all while maintaining the integrity of the interview process.

Cons

Due to the way our team moves applications forward, the one change that I would love to see is the ability to batch assign/unassign applicants to reviewers. Currently the system only permits user to assign/unassign applicant interviews one by one to reviewers - which takes longer when you've got 50 interviews to unassign and the next 50 or 60 to assign.

Review Source

Response from Kira Talent

March 4, 2019

Hey Emily! :) Thanks so much for the great review and feedback! I have shared this with our design and development teams! Cheers, Christian

Brice P.  
Web & CRM Specialist  
Higher Education  
Used the software for: 6-12 months

### "We use Kira to facilitate video interviews for applicants to our graduate business programs."

April 26, 2018

4.0

The software gives a more holistic, well-rounded look at applicants from the moment their application moves into review. This help us prioritize which individuals should be moving along to live Skype or in-person interviews.

Pros

The integration of Kira with our Salesforce CRM has allowed us to seamlessly request and review video interviews from directly within our existing application framework. This means fewer clicks and less time wasted moving back and forth between platforms.

Cons

As the administrator, the overall level of access I have to control platform settings is somewhat restricted compared with other hosted solutions we use. This can at times require an over-dependence on Kira staff to help explain/remedy problems.

Review Source

Response from Kira Talent

May 15, 2018

Hi Brice, your review makes me so happy! Thanks for the great feedback. I must agree with you - we're working on ways to improve your self-serve access as an Administrator. I'll pass this along to the team! :) - Melanie

VR

Verified Reviewer  
Senior Admissions Manager, Full-Time MBA and MSMS Programs  
Higher Education  
Used the software for: 2+ years

### "Fantastic support"

January 18, 2019

5.0

Pros

The video essay platform is very user friendly and walks participants through computer set-up as well as practice questions. Their technical support takes a lot of pressure off my office, as they handle all troubleshooting and always respond instantaneously if I have questions regarding anything!

Cons

There are not many cons, Kira is constantly upgrading their technology to deal with the high traffic times and always gives attention to any issues!

Review Source

Response from Kira Talent

March 4, 2019

Hey there! Thanks for the awesome review! It's our pleasure to "respond immediately"!! :) Cheers, Christian

Kimberly R.  
Manager, Student Recruitment  
Higher Education  
Used the software for: 2+ years

### "Outstanding platform that simplifies the hiring process"

January 18, 2019

5.0

Kira Talent is an incredible platform that has supported our hiring process time and time again. It saves time, is easy to use and the customer service is tremendous.

Pros

Easy to use, accessible and convenient. This software has improved the hiring process tremendously. When asking applicants about their experience interviewing with Kira, we've received very positive feedback.

Cons

Occasionally, sound quality was compromised when applicants used headphones

Review Source

Response from Kira Talent

March 4, 2019

Hey Kimberly, Thanks for the awesome review! I'll let our customer service teams know that you found them tremendous! :) Cheers, Christian

BF

Brian F.  
Admissions Coordinator  
Education Management  
Used the software for: 6-12 months

### "Kira Talent is an easy to use online platform for managing interview invites for our applicants. "

April 26, 2018

5.0

This software allows us to easily interface with our applicant base to manage our interviews.

Pros

The best feature of this software is its ability to manage reminders through the system for those who have not started or not completed their Kira interview. It's also very user friendly, allowing us to group specific people for certain types of interviews as well as providing analysis for certain types of actions taken throughout an interview.

Cons

I would like to have a feature added that lets us know whether individuals have received the original email invitation. Sometimes we are unsure if someone has received and viewed/opened the invitation email and we have to follow up with them manually.

Review Source

Response from Kira Talent

May 16, 2018

Hi Bryan! Thank you so much for your feedback. In your "Analytics" tab at the top of your page, you can see the "Applicant Pipeline" for each of your assessments. On this blue bar graph, the "Not Started" stage lists all applicants who have not opened their invite email. The "Opened Email" stage lists all applicants who've opened their email, but haven't registered yet. You can also remind the applicants from this page as well! Hope that helps! - Melanie

VR

Verified Reviewer  
Independent Career Strategist  
Education Management  
Used the software for: 1-2 years

### "Easy to use for Admission applications"

January 18, 2019

5.0

Easy to interview international student applications with this software.

Pros

Easy to use and understand who is in your queue.

Cons

It doesn't assign reviewers all the time for you if there are multiple readers.

Review Source

Response from Kira Talent

March 4, 2019

Hey there, Thanks for the lovely review! We really appreciate it! :) Cheers, Christian

VR

Verified Reviewer  
Associate Director Of Admissions  
Higher Education  
Used the software for: 1-2 years

### "Great functionality"

January 29, 2019

5.0

Overall, I think Kira is great. It integrates seamlessly with other CRMs, and the functionality is solid. I've also been very impressed by the customer support. Each time I've had questions about the technology, Kira has been very thorough and quick to respond.

Pros

I love that Kira integrates seamlessly with our CRM; we use Kira for a video component of our application. It's very easy to access.

Cons

I think that sometimes the instructions about when candidates get access to the platform and steps for completing are at times confusing.

Review Source

Response from Kira Talent

March 4, 2019

Hey there! :) Thanks so much for the wonderful review! We've very happy to hear that our support team's responsiveness has been noticed! Cheers, Christian

SB

Sarah B.  
Admissions & Recruitment Specialist  
Higher Education  
Used the software for: 6-12 months

### "Kira offers a streamlined way to review candidates and get to know them on a more personal level."

April 30, 2018

4.0

We get to learn more about our applicants without the hassle of trying to coordinate schedules for in-person or Skype interviews.

Pros

I like that Kira is easy for our candidates to use, and that it allows them to practice using the platform before starting the actual interview. Customer support is great and very quick to helping us and helping our candidates when they have trouble using the platform.

Cons

I don't love how the video responses collapse so easily by simply clicking anywhere. There have been multiple times when I've accidentally collapsed a video when I really meant to write a note or rate the candidate.

Review Source

Response from Kira Talent

May 15, 2018

Hi Sarah! Thanks so much for your review! I am glad to hear that your team and your applicants have enjoyed the platform :) Thank you so much for your feedback on the video boxes collapsing, I will absolutely bring this back to my team! Best, Cathlin

VR

Verified Reviewer  
Director of Faculty Information Technical Solutions  
  
Used the software for: 2+ years

### "It just works!"

April 26, 2018

4.0

Quality video interview from applicants

Pros

Seamless integration / process handoff even with custom developed software. Excellent and responsive customer support and technical support. As a developer team lead, this is one of the 3rd party integration that we do not have to worry about. We have been using it for multiple years and multiple application terms without an issue.

Cons

We would like to see even more integration with our system so that we don't even need to send our applicant over to Kira's website. It would be nice if the interview can be handled within our application system.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for your review! :) Please reach out to us at success@kiratalent.com for more info re: integrations with your system! Kira seamlessly integrates with many ATS/CRM software providers! Always happy to help improve your processes! -Christian

VR

Verified Reviewer  
MBA + MS in Design Innovation Candidate  
Higher Education  
Used the software for: 6-12 months

### "The experience is overall ok. It runs smoothly and helps me get things done"

April 26, 2018

4.0

It helps me get my work done.

Pros

I like the software because it's easy to navigate. I was able to view the content very smoothly without any trouble. The design of the software is also very clean. Because I spent a lot of time on the software, having a clean design makes it a lot easier. It is also easy to search for content you want to review.

Cons

The website works for certain browsers better than the others, which can be annoying. Because I use different browsers interchangeably. I would wish the website to have more features like bookmark, so i can more easily see what I have marked down.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks a tonne for the review! :) We've recently moved from Flash to HTML5 for all video playback! This should eliminate the browser issues you were experiencing! -Christian

VR

Verified Reviewer  
Assistant Director, MBA Recruiting & Admissions  
Higher Education  
Used the software for: 6-12 months

### "Very user friendly. Support updates errors quickly. "

April 30, 2018

4.0

less subjective file review.

Pros

The increased productivity it creates for the organization. It is very easy to use and satisfies our business needs.

Cons

I am glad there is now a pause button on the videos and you don't have to start them all over/can fast forward to a certain spot. Without that, it was a hassle.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for the lovely review! :) -Christian

JA

Jamie A.  
Director of Admissions & Recruitment  
Education Management  
Used the software for: 2+ years

### "Excellent product and even better customer service"

January 18, 2019

5.0

We work with several admissions technology vendors - Kira is by far the best to work with!

Pros

The Kira team is amazing to work with - there is a bit of work on the front end to get setup and they were with us and super helpful all the way. Kira is easy to use and administer and we've received mostly positive feedback from our applicants as well. It has really added something special to our holistic admissions process.

Cons

Lack of mobile app - would be convenient for applicants to use their mobile devices to complete the assessment.

Review Source

Response from Kira Talent

March 4, 2019

Hey Jamie! :) Thanks so much for the wonderful feedback! We are really happy to be "by far the best to work with." Cheers! Christian

VR

Verified Reviewer  
Recruitment Advisor  
Higher Education  
Used the software for: 2+ years

### "Great tool for initial review of candidates "

April 26, 2018

4.0

Pros

I really like the quality of the videos, both recordings of the questions and the answers. Minimal complaints and questions from users

Cons

I find it hard to search and pull reports of those candidates that have been sent an invitation versus those who have completed

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks for your review! :) Please reach out to us at success@kiratalent.com for assistance with reporting! We're always happy to help! -Christian

VR

Verified Reviewer  
Associate Director, Queen's MBA  
Higher Education  
Used the software for: 2+ years

### "It is a user-friendly service for both our program applicants and the staff that review them."

April 30, 2018

5.0

Ease of use for both the applicant and the staff members.

Pros

The online portal is easy to access and use. Notification of new submissions is sent right to my inbox, so I can keep up to date.

Cons

I can't say anything comes to mind. It does what I hoped it would do. I would be spitting hairs to create something that I didn't like about Kira.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thank you so much for the amazing review!! :) -Christian

SJ

Susan J.  
Clinical Associate Professor  
Higher Education  
Used the software for: 2+ years

### "Kira Talent is an excellent way to screen applicants and form an immediate impression. "

April 30, 2018

5.0

This software provides a very reliable indicator of an applicant's personality and potential. In a program such as ours, where we assess leadership potential, communications ability, initiative and assertiveness, Kira Talent has proven to be very consistent with what we find during full-length, in-person interviews.

Pros

The software is easy to use, functional, has good search function, and provides valuable information. I use it a lot and have found it to be a very important of our admissions process, especially when we cannot interview everybody.

Cons

I think students are a little intimidated by the process and may be nervous. I have had some instances in which students read their responses to the question. This isn't a problem with the software per se. Occasionally, the videos take a while to load and cause delay.

Review Source

Response from Kira Talent

May 16, 2018

Hi Susan - I'm so glad you're having a positive experience with Kira! Please let me know if you continue to experience video loading issues this year - we've recently updated our video player, so the playback should be instantaneous next review season :) - Melanie

Similar Products

Featured

## Related categories

[Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Admissions](https://www.capterra.com/admissions-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.