# Page 3 | Kira Talent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Kira Talent the right Admissions solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135343/Kira-Talent/reviews --- Kira Talent 4.4 (199) [View alternatives](https://www.capterra.com/p/135343/Kira-Talent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of Kira Talent ## Showing most helpful reviews Showing 51-75 of 199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SJ Sarah J. Manager of Recruiting and Communication Education Management Used the software for: 1-2 years ### "Enhances the Student Applicant Experience" September 6, 2019 4.0 We wanted a way to personalize the applicant experience to our graduate program. Kira Talent has helped us to get to know our applicants as people versus what we read about on paper. It has helped us see who may be best fit for our program. Pros I enjoy the ability to be able to holistically access our applicants to our graduate program by viewing their responses to certain interview questions. It brings the candidate to life when we can see their personality and how they react and adapt to interview questions versus reading about them on paper. Cons Sometimes we run into issues where the students have trouble recording their answers due to connectivity issues. I also wish there was an easier way to view the videos once submitted rather than having to look through the log of applicants to see which ones are newest. Review Source Response from Kira Talent September 12, 2019 Hey Sarah! Thanks so much for the wonderful review! :) I'll reach out to you directly to discuss easier ways you can access the applicants videos. - Christian AT Aiddee T. Interim Assistant Director of Admissions and Scholarships Higher Education Used the software for: 2+ years ### "I use Kira Talent on a Daily Basis for work" January 18, 2019 5.0 Pros I like how Kira Talent is easy to use. User friendly and if any of our applicants need assistance the support team responds quickly. I love how Kira notifies me of any updates or changes being made to the software. Especially, if I have particular questions or need help trouble shooting a problem, I get a response quickly. Cons There isn't anything I least like about the software. I use this on a daily basis for processing applications. Review Source Response from Kira Talent March 4, 2019 Hey Aiddee! Thanks so much for the awesome review! :) We're very happy to hear that you appreciate our responsiveness! Cheers, Christian Tim P. Curriculum and Assessment Developer Higher Education Used the software for: ### "Beautiful platform, wonderful client support, great experience!" July 24, 2014 5.0 KiraTalent is a wonderful platform that we use daily and extensively in our hiring and qualification process. It is used to qualify large numbers of applicants quickly and conveniently. The features we use the most are the custom question banks and uploading our own video questions. The platform is beautiful and easy to use. We can create interviews quickly, and are able to invite candidates to answer questions immediately. The client support team is extremely helpful and quickly responsive to any issues, suggestions, problems, etc. They are always available with answers to any inquiries we have. Pros \- Easy to use user interface, very attractive and aesthetically pleasing - Client Support is extremely responsive and positive - Customization of interviews - Ability to upload own videos for branding purposes Cons \- A few applicants reported difficulty getting their webcam to work on the first try, and were unable to record their interviews. Review Source JV Jessica V. Associate Director of Admissions Used the software for: 2+ years ### "We have used Kira for the past 3 years. It is easy to use, easy to update." April 30, 2018 4.0 Pros Ease of use, integration with our application, access to review what a reviewer said and comments. This year we used the writing function and really liked that. Cons No matter the randomness of the questions, our questions are making their way onto public media and we are seeing rehearsed answers. Review Source Response from Kira Talent May 15, 2018 Hi Jessica, thanks so much for your review! I am glad to hear that adding timed written responses was beneficial to you and your team! I will reach out to you via email to see if we can find a way to better randomize questions for next cycle to ensure that all applicants are getting a fair chance :) Best, Cathlin JL Jared L. Senior Associate Director of Admissions Used the software for: 2+ years ### "Kira is great to work with." April 26, 2018 5.0 Adds a dimension to our work. Pros Fast and reliable customer service (for us and our users), the platform works internationally, and it integrates nicely with our admissions system. Cons I have no complaints. Reps and the rest of the team are great to work with and have met our ongoing needs. Review Source Response from Kira Talent May 15, 2018 Hey Jared! Thank you so much for the wonderful review! :) -Christian Olivia S. Admissions Manager Higher Education Used the software for: 2+ years ### "Great customer support" October 3, 2019 5.0 We have been able to meet candidates by implementing the video essay questions into our application, has been a nice personal touch that is now integrated into the application. Really agile and great client support! Pros Really great digital evaluation/interview tool with great functionality and troubleshooting steps, plus really fast customer support to clients and their clients! Cons Not much, just took some time to integrate their talent platform into my school's existing application system (Slate) because that platform had existing video technology and Slate didn't want to help input a third party video platform. Review Source Response from Kira Talent December 3, 2019 Hey Olivia! Thanks so much for the great review! We truly appreciate it! :) Christian VR Verified Reviewer Customer Service Representative Financial Services Used the software for: 6-12 months ### "Great software for student/applicants. " May 24, 2018 5.0 Pros Kira is a surprisingly easy to use software and it has a lot of features and functionalities needed when reviewing applications and/or student's details all day. The UI is friendly and it makes data searchers easier. Cons We have had some technical issues, especially with paying the videos as they can be hard to navigate, pause, move back and forward. Would love to see more options for customization. Review Source Response from Kira Talent May 30, 2018 Hey there! Thank you so much for the positive review! :D We've recently upgraded all video playback software to HTML5. This should resolve video playback issues and allow for better pausing/skipping forward/back in videos! We're also working on some exciting new features - stay tuned! -Christian bW ben W. Associate Director of Admissions Education Management Used the software for: 2+ years ### "Kira in the admission process" January 22, 2019 5.0 Overall our experience has been great with Kira Talent. This software has increased our admission process quality for interviews by allowing us to get a snapshot of the prospect before an official interview. The Software also allows us to really look at the students fit to our programs. Pros It allows us to score our admission pool before offering out interviews, helping increase staff efficency time use. Cons That the video link cannot be added embedded in our graduate schools application easily. Review Source Response from Kira Talent March 4, 2019 Hey Ben, Thanks so much for the awesome review! :) We really appreciate it! Cheers, Christian JC Jana C. Associate Director Used the software for: 1-2 years ### "Practical and useful admission tool, needs to be able to integrate with CRM systems" June 12, 2018 3.0 Pros Ability to randomize questions, record videos to personalize message. Also enjoy the ability to rate applicants. After the video platform switch, enjoyed how quickly videos loaded. Cons No integration with CRM systems like Salesforce TargetX. Tracking notifications difficult due to lack of integration tools. Review Source Response from Kira Talent June 12, 2018 Hey Jana! Thank you very much for the review! :) We're working hard to add to our list of CRMs that Kira can integrate with. We'll be in touch as soon as a Target X integration is available! -Christian Justin K. Co-Founder Information Technology and Services Used the software for: ### "Best video interview platform" August 4, 2014 5.0 Kira Talent is a very useful new platform that has become central to our hiring process. It allows us to quickly screen a large number of candidates and ensure that we're only proceeding with the right ones who best fit our culture (ie spending less time with poor candidates, and spending greater time with high quality candidates). Kira is extremely easy to use and many of our candidates have echoed positive feedback about our hiring process largely thanks to Kira! I would definitely recommend it to any company managing numerous applicants. Pros Easy and quick way to review candidates prior to bringing them in for a full interview. Very simple and easy to use UI. Cons Some candidates may be slightly out of their comfort zone in a video interview format. Kira seems to be working improving the experience to reduce this friction, but this could be said about all video interview platforms. Review Source ER Ellie R. Enrollment Manager Used the software for: 1-2 years ### "This product is user friendly, has a great UI and customer service is fantastic!" May 4, 2018 5.0 Pros The Kira team has been so quick to help every time our team needs to make updates on the platform. They usually respond within just a few hours and deliver on requests just as quickly. They also respond quickly to applicants who reach out for help on the platform. The platform itself is very easy for both the applicant and our backend users. In just over a year with Kira, we have not had a single applicant who had an issue navigating the platform and completing the interview because it's so intuitive. Cons The main downside for our team is that we have international and other applicants who don't always have access to consistent internet. However, Kira's minimum bandwidth requirements are well within reason. The former Flash requirement used to be a huge downside (having to advise applicants to use Chrome wasn't ideal), but the switch to HTML5 takes care of that problem. Review Source Response from Kira Talent May 15, 2018 Hi Ellie, thank you so much for your review! I am so glad to hear that you and your applicants are enjoying Kira! Best, Cathlin LB Loreli B. Admissions Coordinator Higher Education Used the software for: 2+ years ### "The customer service reps are fantastic." April 26, 2018 5.0 Our applicants are able to submit a video to us and we are able to customize our videos Pros I love the ease that we are able to send out reminder emails and that our applicants can contact the customer support reps directly when there is an issue. Cons I wish there was a chat feature that allowed us to connect instantly with a rep although their response time is actually quite fast otherwise so we are still pretty satisfied! Review Source Response from Kira Talent May 16, 2018 Loreli, thanks for the stellar review! It's always a pleasure to work with you and your team :) - Melanie VR Verified Reviewer HR Advisor Higher Education Used the software for: 1-2 years ### "Great Product" January 18, 2019 5.0 Pros I like the video interviews that can be used as a pre-screening tool, that allows you to get a sense of the candidates personality. Cons I get emails about all completed sessions in Kira even for recruitment files i'm not working on Review Source Response from Kira Talent March 4, 2019 Hey there! Thanks for the great review! :) If you speak to an account Admin, you can have assessments you're not working on hidden and that'll prevent you from receiving those notifications! Cheers, Christian KS Kristen S. Assistant Director of Admissions Used the software for: 2+ years ### "I have had a good experience with Kira. Overall, it has always functioned well and support great." April 26, 2018 5.0 Pros I like the ability to change our questions easily throughout the admissions cycle. I also like that we can see the number of browser refreshes and all of the technical aspects. Cons I don't have any at this time to share. I guess we get students who tell us they have technical difficulties and we can't trouble shoot them on our own. It would be nice to be able to assist them at some level, if possible. So, maybe it would be good to have a training about basic common issues students/users have. Review Source Response from Kira Talent May 16, 2018 Hi Kristen, thank you for your amazing review! It's always a pleasure to work with you and the Brandeis team. I absolutely understand where you're coming from re: applicant support. Our goal is to have as few applicants as possible experience technical issues! Here is our new FAQ page if this helps you ... help your applicants! https://kiratalent.zendesk.com/hc/en-us. We're always here to help if needed :) - Melanie Paul H. Associate Director of Admissions- Graduate Business Programs Used the software for: 6-12 months ### "I use Kira Talent regularly and the program makes my job easier on a day-to-day basis" April 26, 2018 5.0 I can screen candidates to make searching and evaluations easier and make more effective choices. Pros Ease of use, I can switch from screen to screen easily. The welcoming attitude of the staff and the general purpose of the programs Cons I wish it could somehow be integrated with the CRM software our institution uses, this way I could eliminate switching from program to program. This is a very minor issue, however. Review Source Response from Kira Talent May 16, 2018 Hi Paul, thank you so much for the excellent review! We'll reach out to you regarding integration options - we're always happy to help improve your processes :) - Melanie VR Verified Reviewer Graduate Recruiter- Full Time MBA Program Higher Education Used the software for: Less than 6 months ### "My experience has been positive thus far. " May 3, 2018 4.0 Quick interview review, eliminating requirement of face to face interviews for candidates. Pros I enjoy the refresh tracker as well as the intuitive design. I also like the ease of building the interview links directly into Salesforce. Cons At times the software crashes and it is a critical component to my role. Other than that, I do not have any complaints. Review Source Response from Kira Talent May 16, 2018 Hey there! Thanks so much for taking the time to review Kira! :) Please reach out to us at success@kiratalent.com if you continue to experience software crashes - we're happy to help! -Christian VR Verified Reviewer Chiropractic Intern Higher Education Used the software for: 1-2 years ### "This software has been useful to assess the interviews for incoming students. " April 26, 2018 4.0 Pros The ease of rating the videos and adding comments is a valuable tool. Being able to see team results summarized for each video and written assessment was also useful. Cons This software can only be accessed via web browser. The functionality for an app existed but was removed. Review Source Response from Kira Talent May 16, 2018 Hey there! Thanks for your review! :) A new mobile app is on our radar for future development! -Christian AS Amanda S. Talent Advisor Financial Services Used the software for: 6-12 months ### "Great Program" January 18, 2019 5.0 Overall, I have liked using the software quite a bit. I find that having this video interview is a great pre-screen for learning if we want to hear more from the candidate. I do find that completing the video itself is a bit of a barrier to applicants and most often we need to follow up frequently to encourage them to complete it. Pros The program was intuitive, easy to use from the perspective of the candidate and from the perspective of the person reviewing the videos. The practice session was very helpful and I felt that it prepped the candidates well for the recorded interview. Cons Organizing and sorting the completed videos isn't as intuitive. I don't see a way that I can quickly access only the videos that are relevant to my candidates from the home page. I have to click a few buttons in to get to a search screen. I'd like the reviews to automatically be sorted by job posting so I don't have to sort through them or keep track of all applicants names to see who mine are. There is a chance that I'd miss one if I don't take note of their name when I send them the initial invite. Review Source Response from Kira Talent March 4, 2019 Hey Amanda! Thanks so much for the lovely review! :) I've forwarded your feedback to our design and product teams to see how we might be able to improve the organization and sorting of completed assessments. Cheers! Christian VR Verified Reviewer Fellow Used the software for: 1-2 years ### "Using Kira's portal provided for an overall seamless experience in reviewing applications" April 30, 2018 5.0 Pros I like the minimalist/elegant portal the most. The fact that there are very few distractions on the page when I'm looking at an applicant's video essay, along with a simplified rating protocol for reviewing my thoughts afterwards, makes it easier to focus on the actual content at hand. Cons Often times I would have trouble with the software within my Google Chrome browser. I'm not sure how reflective this is of the software itself, but I did find it annoying to have to switch to Firefox. Review Source Response from Kira Talent May 16, 2018 Hey there! Thanks so much for the review! We recently moved from Adobe Flash to HTML5 for all video playback! Going forward, this should prevent the browser issues you've experienced in the past! -Christian Amanda T. HR Consultant Marketing and Advertising Used the software for: ### "Great tool, excellent service. " August 7, 2014 5.0 While I admit to being a little skeptical of video interviewing initially, I was won over by Kira Talent. This tool allows us to screen candidates more thoroughly and in a time effective manner. It can also be a fun way to give candidates a sense of your company culture and a feel for what you're looking for. We've been using Kira for a few months now and we've made very successful hires using this as part of our hiring process. Kira's service is top notch and this is something that makes them stand out. They respond to emails and calls quickly and are always happy to answer questions, make suggestions, or walk you through anything you need help with. They're also great listeners -- as in, they truly value feedback from their clients and in our case, made changes based on that feedback. The team at Kira are a great bunch! Review Source VR Verified Reviewer Búsqueda activa de empleo Used the software for: Less than 6 months ### "Great way to put candidates on the spot, make them think on their feet. " April 30, 2018 5.0 Shorter time to review essays. Pros I love that way you are required to come up with a well thought out answer on interesting topics. I also love the writing component, as writing with good grammar, spelling and punctuation without having someone proof-read your content is less common that one would like. Cons The fact that it only allows a particular type of personality to shine through: extroverts and improvisers. More introverted, analytical candidates are at a disadvantage. Even though it is meant as a replacement for interviews, we use it as a replacement for Essays. In previous essays, people could present answers in any medium they liked. Once again, with Video answers, only those who are good at speaking will shine. Review Source Response from Kira Talent May 16, 2018 Hey there! Thanks so much for your review! We truly appreciate it! :D -Christian LG Leigh G. Assistant Director Used the software for: 2+ years ### "Game changer for admissions" April 30, 2018 4.0 Pros Just the concept - see students before you invite them to interview helps us make better decisions overall Cons Navigation could be easier back and forth between candidates. Would like to see if already been reviewed or not and by who. Review Source Response from Kira Talent May 15, 2018 Hey Leigh! Thanks for the wonderful review! :D We've got some more admin features coming out this year that will address your concerns - stay tuned! -Christian VR Verified Reviewer GMAT Tutor Education Management Used the software for: 6-12 months ### "Very smooth overall and have not had issues getting through the application process" April 26, 2018 5.0 Pros The program is very easy to use and easy to learn; I was able to figure out where everything is located within 2 minutes and was going through applications in no time. Cons I would like to be able to review the output of applications I am processing as well as set deadlines/reminders to finish by certain deadlines. Review Source Response from Kira Talent May 16, 2018 Hey there! Thanks so much for you review! Your feedback is great and we will share it with the development team! -Christian AR Akniet R. Program Manager Used the software for: 6-12 months ### "Great platform that helps our processes move faster. " April 26, 2018 3.0 Pros Very intuitive to manage this product. It saves time on a process that otherwise would need to be managed manually by a person. Cons It has glitches sometimes that requires us to contact Kira team for support to resolve it which slows down the process. Review Source Response from Kira Talent May 15, 2018 Hi Akniet, I'm so glad you're enjoying your Kira experience so far, and that you're seeing some time savings! Regarding the glitches, I would love to understand what technical issues you're experiencing. I'll send you a follow-up email now! - Melanie MR Moira R. Director of Admissions, FTMBA Education Management Used the software for: 6-12 months ### "The Best Purchase We Made This Year " June 25, 2020 5.0 A+. Wholeheartedly support this organization and it's vision and efforts. Pros Kira's platform is seamless. It's easy to access, use and it provides critical data points. The staff was incredibly responsive, helpful and invested in our success. I expected users to be intimidated by the process, but that was NOT at all the case. Rave reviews! Cons It's somewhat laborious to set up, but it's front-end heavy. Once you have your platform ready, it requires virtually no upkeep. Additionally, our client service manager helped us immensely, and was an absolute pleasure. Additionally, Kira helped us process a full implementation at three times the speed that they normally would, based on contractual holdups on our end. Stressful in the beginning but worth every minute. Review Source Similar Products Featured ## Related categories [Video Interviewing](https://www.capterra.com/video-interviewing-software/)[Admissions](https://www.capterra.com/admissions-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.