# Page 4 | Kira Talent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Kira Talent the right Admissions solution for you? Explore 199 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135343/Kira-Talent/reviews

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Kira Talent

4.4 (199)

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Last updated March 13th, 2026

# Page 4 - Reviews of Kira Talent

## Showing most helpful reviews

Showing 76-100 of 199 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Kareem R.  
Manager, Digital Marketing  
Education Management  
Used the software for: 2+ years

### "Great for the interviewer, not so great for the interviewee"

January 18, 2019

4.0

Pros

I loved setting it up, I loved the idea, I like what I get as a hiring manager. I can see more personality than just written answers in screening.

Cons

THe complaints from the interviewee side. Super stressful, starts super quick. We might not get the best candidate of someone who isn't as tech friendly.

Review Source

Response from Kira Talent

March 4, 2019

Hey Kareem, Thanks so much for the review! :) Please feel free to reach out to your Client Success Manager if you'd like to discuss strategies for making interviewees more comfortable with the online assessment! Cheers, Christian

VR

Verified Reviewer  
Academic Program Manager, College of Nursing  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Ease of use, smooth, great customer service"

May 4, 2018

5.0

We were able to get better responses from our students and ensure that they were the ones actually completing the electronic interview. It was also faster and easier for faculty to review the applications.

Pros

The software significantly cut down on the amount of time our faculty members had to spend reviewing applications. It was easy and straightforward for them to learn and use.

Cons

The software wasn't as customizable as we had originally hoped. There were some aspects we wanted to remove or hide to the students that we weren't able to do; however, the Kira Talent team helped as much as they could.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for your review! Please reach out to us at success@kiratalent.com to discuss the customization requests you have! We're always developing the platform and may already be building some of the features you're interested in! -Christian

MK

Mudita K.  
Student Recruitment Officer  
Higher Education  
Used the software for: 2+ years

### "Kira at the Lassonde School of Engineering "

January 29, 2019

4.0

We have been satisfied with the platform so far. It would be good to see improvements year over year. As an administrator, I haven't seen much change in three years. As a school that integrates Kira with Salesforce, improvements to API also need to be made.

Pros

Simple, easy-to-use for students Customer/Technical support for students is managed by Kira

Cons

Need more analytic capabilities to generate reviewer reports, ways to remind reviewers of outstanding reviews. It would be good to be able to see a reviewer's view of the platform as an administrator, to determine where they might need support.

Review Source

Response from Kira Talent

March 4, 2019

Hey Mudita! Thanks so much for the great review and feedback. I have shared this with our design and development teams! :) Cheers, Christian

MB

Mindy B.  
Executive Director  
Higher Education  
Used the software for: Less than 6 months

### "Kira - a personalized, insightful tool for recruiting "

January 25, 2019

5.0

Outstanding! We'll continue to use Kira and hopefully expand to other graduate programs. I have also been vocal with contacts in Industry about leveraging this tool for interviewing talented students for internships and entry-level roles.

Pros

I greatly appreciate the flexibility it offers our prospective students. Our application process is an important part of our students' experience with our program. The ability to tailor questions and ensure a quality process is critical. While not a dynamic conversation we find our applicants to be exceptionally candid. We're readily able to gain valuable insight on their communication skills and motivations for attending our program. It's our first year using Kira and it's been a huge help!

Cons

So far, nothing. We've had few issues with reviews that didn't get logged. They were immediately addressed.

Review Source

Response from Kira Talent

March 4, 2019

Hey Mindy! Thank you so much for the incredible review! :) We would love to bring other programs at Case Western onboard with Kira! Cheers, Christian

AM

Agnes M.  
Assistant Director, Recruitment & Admissions  
Education Management  
Used the software for: 1-2 years

### " Kira Talent Review"

February 1, 2019

4.0

Pros

Great way to have a quick look of the candidates communications skills. Effective

Cons

Once on a candidate page upon finishing review, no look-up for name to go to the next review and have to go back to the Applicant Listing and search for name again. More efficient if the name search bar is on every page.

Review Source

Response from Kira Talent

March 4, 2019

Hey Agnes, Thank you so much for the positive review! :) I've shared your feedback with the design and development teams! Cheers, Christian

VR

Verified Reviewer  
Assistant Dean  
Higher Education  
Used the software for: 2+ years

### "A way to truly know your applicants"

April 27, 2018

5.0

Pros

Kira Talent is an amazing tool that our applicants to use to show up their authentic self. So much more can be sussed out by a video interview vs a resume or written application.

Cons

The scrubbing tools could be a bit better but other than that, Kira Talent is amazing. I have not had any major issues!

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for taking the time to review Kira! We really appreciate it! -Christian

RF

Richard F.  
Director  
Education Management  
Used the software for: 2+ years

### "Great Prodcut to assist with recruitment "

July 22, 2019

5.0

Pros

It allows you to get a sense of an individual before you meet them in person and it allows you to see a video of their verbal communications skills and then their written skills with a written assessment. It has been a crucial tool for my team to help with recruitment.

Cons

Sometimes candidates are able to game the platform to be able to review the questions and thus prepare in advance. They need to create a better security system to prevent this from happening.

Review Source

DA

Danielle A.  
Assistant Director  
  
Used the software for: 6-12 months

### "Intuitive and easy to use. "

April 26, 2018

5.0

Pros

Kira staff are easy to work with and can implement changes easily and efficiently. The videos are easy to run and I like that I can communicate with users quickly and with a few clicks.

Cons

The analytics page could be a little more detailed- maybe including a search function so we can find a user more quickly instead of doing a manual search.

Review Source

Response from Kira Talent

May 16, 2018

Hi Danielle, thank you so much for the wonderful review! I agree about your Analytics feedback - it's on my personal product wish list to be able to sort/filter applicants in all areas of Analytics :) I'll pass this along to the team as well. - Melanie

VR

Verified Reviewer  
Assistant Director of Admissions  
Higher Education  
Used the software for: 1-2 years

### "Seamless integration, easy to use, great quality "

April 26, 2018

5.0

Pros

Seamless integration into application/file reader software. Easy to use from a staff perspective. Great quality videos.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thank you so much for your awesome review of Kira! Cheers! -Christian

KW

Kathy W.  
Recruiting & Admissions Manager  
Higher Education  
Used the software for: 1-2 years

### "User friendly with great interface!"

January 29, 2019

4.0

Excellent customer service, especially with the live chat feature on their website. I've utilized it a few times and it's very handy. Additionally, the 24/7 tech help for applicants is also super convenient and helpful. I've also had the opportunity to be involved in the creation of a new program and manged the recording process and sending the script and recordings to Kira. Pretty seamless process. The reps are super helpful to work with.

Pros

It is very easy to use and navigate in terms of setting up, recording, accessing, and reviewing recordings.

Cons

The inability to batch assign specific applicants to reviewers. Currently the batch assignment is only for randomized applications.

Review Source

Response from Kira Talent

March 4, 2019

Hey Kathy! :) Thanks so much for the positive review! We love hearing that our customer service reps have been great to work with! I've passed your feedback along to the design and development teams! Cheers, Christian

LM

Lisa M.  
Recruitment Coordinator  
  
Used the software for: 1-2 years

### "An innovative way to interview!"

May 1, 2018

5.0

Pros

I have been using the Kira Talent platform for just over a year and find it very easy to use when reviewing candidate's video interviews. The platform is very user-friendly and easy to navigate through. I would definitely recommend the software to anyone that wants to free up a bit of time when interviewing large number of candidates.

Cons

I haven't had a bad experience of the platform yet and neither have my colleagues - I know a couple of candidates often face technical issues, but I believe that's purely down to having an unsecure internet connection. Overall, I have had a pleasant experience

Review Source

Response from Kira Talent

May 16, 2018

Thank you so much for the incredible review, Lisa! It's been great working with you and the Imperial team these past few years :) - Melanie

VR

Verified Reviewer  
Triage Intern  
Research  
Used the software for: 6-12 months

### "A good interview software"

January 29, 2019

5.0

Pros

I like that Kira was easy to use and was extremely clear about how an interview session would proceed.

Cons

The pre-recorded interviews give you a set amount of time to prep after giving a question; I wish you could skip this prep time if you don't need it.

Review Source

Response from Kira Talent

March 4, 2019

Hey there, Thanks for the review! We really appreciate it! :) Cheers, Christian

VR

Verified Reviewer  
Recruitment & Admissions Officer, Rotman Commerce  
Higher Education  
Used the software for: Less than 6 months

### "Kira Talent has been easy to learn and navigate, and has met the needs of the application process. "

April 26, 2018

4.0

24/7 technical support for applicants, quick and helpful responses from client support manager, clean and simple navigation to assign applications, review applications, and give scores.

Pros

Easy to navigate, clear assessment rubrics, very responsive client support and applicant technical support.

Cons

Lacks integration with other admissions tools, lacks functions to reduce assessor bias, applicant's unique identifier in Kira is not consistent with the rest of our admissions process, no control over format/ content of exported data.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks for your review! :) Please reach out to us at success@kiratalent.com for more information re: integrating with other admissions tools. We actually integrate with many ATS/CRM software providers! -Christian

KC

Karen C.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "Positive"

April 26, 2018

4.0

A more clear perspective of one's English language skills

Pros

To invite someone to a Kira, it is simple and takes about 30 seconds. The response (receipt of the Kira interview) is much quicker than a CD presentation being sent to us from overseas.

Cons

If you forget your password, it is sometimes confusing to get it back. If checking to see if someone started or submitted a KIra, I sometimes have to use different search names/address.

Review Source

Response from Kira Talent

May 15, 2018

Hi Karen, I'm so glad you're having a great experience with the platform! I'm not sure I understand your requirement to search different names and email addresses - I'll send you a direct email shortly! - Melanie

TB

Ta-Tanisha B.  
Manager-Admissions Information  
  
Used the software for: 6-12 months

### "Helpful and user friendly"

May 2, 2018

4.0

Pros

Kira is extremely user friendly. Even as beginner, I was able to navigate it easily as well as teach others to use it.

Cons

The search key isn't very obvious. The complete video link doesn't always automatically populate in the CRM we use. However, I'm not sure if the error with KIRA or our CRM.

Review Source

Response from Kira Talent

May 15, 2018

Hi Ta-Tanisha, thanks so much for your review! I'm very glad you're finding the platform valuable and intuitive - those are our two main goals. :) Regarding the search key - I'm not quite sure I understand. I'll send you a direct email to learn more! - Melanie

EL

Elissa L.  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "Great addition to our recruiting process"

March 12, 2015

4.5

Pros

We found Kira Talent to be a great screening tool to quickly get a sense of certain candidates and narrow to a short-list in an efficient way. Instead of judging based on resumes alone, these video interviews were a great supplement to get us down to a shorter list of candidates worth interviewing in person.

Cons

When I first started using the software a couple of years ago there were a few minor glitches, but I believe they've all been fixed. They're also very responsive on any issues, so this didn't cause me any real problems.

Review Source

CO

Chelsea O.  
Administrative Assistant  
  
Used the software for: 1-2 years

### "Kira has been a great tool for evaluating admission candidates. The customer service is great."

April 26, 2018

4.0

Pros

The software is designed in a very straightforward and user-friendly manner. I like how quickly and efficiently you can work within the platform and tracking interviews is very easy.

Cons

The only issues we run into is certain browsers often give candidates issues in completing the interview. Usually trying a different browser clears up the issue, but it often give users issues.

Review Source

Response from Kira Talent

May 15, 2018

Hi Chelsea! Thanks so much for your review! If your applicants have any questions about supported browsers, they can always reach out to our support team at support@kiratalent.com or have a look at our FAQ, which indicates which browsers and devices are supported on the platform (https://kiratalent.zendesk.com/hc/en-us/articles/115003063123-Supported-Browsers-and-Devices). Best, Cathlin

CK

Christine K.  
Operations Manager  
Education Management  
Used the software for: 1-2 years

### "Easy to use and more convenient than being locked into live interview schedules. "

May 1, 2018

4.0

This is much easier for staff since we can review interviews when it is more convenient for our schedules, especially with high international populations in different time zones. It's also more consistent across reviewers since questions (even rotating) are more focused on competencies we know they need to be successful in classroom.

Pros

Being able to review interviews on our own schedules and competency questions are more consistent across interviewers

Cons

It would be really helpful to have better search options; i.e., for individual applicants in all windows and also for reviewers. Have to now go back into each group to find someone.

Review Source

Response from Kira Talent

May 15, 2018

Hi Christine, thanks so much for your review! I am glad to hear that implementing Kira allowed for easier scheduling and consistency in your review process! Best, Cathlin

VR

Verified Reviewer  
Principal Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Great Tool for Capturing Interview"

January 18, 2019

4.0

Great so far, quick answers from their customer service team

Pros

Easy to Use tool which is easy to integrate into a 3rd Party Platform

Cons

The ability to iFrame the videos was recently removed from the platform

Review Source

Response from Kira Talent

March 4, 2019

Hey there, Thanks so much for the positive review! :) We really appreciate it! Cheers, Christian

ST

Stephanie T.  
Admissions Director  
Higher Education  
Used the software for: 1-2 years

### "Nothing but positive things to say about the Kira Talent software and the team behind it! "

May 1, 2018

5.0

The main benefit is the opportunity to "meet" more of our candidates. With large volume programmes this is sometimes hard and Kira Talent has given us the chance to know our candidates better before making a decision.

Pros

Easy to use (both for candidates and the staff watching the videos), good looking platform, but most importantly the software gives us the opportunity to "meet" more candidates from all around the world which has added a new dimension to our admissions process.

Cons

Cant think of anything which I would suggest an improvement on. At LBS we haven't experienced any significant issues with the software.

Review Source

Response from Kira Talent

May 15, 2018

Hey Stephanie! Thank you so much for the wonderful review! We appreciate it very much! -Christian

VR

Verified Reviewer  
Summer Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Software generally works well and provides a sound platform for accomplishing our goal"

April 26, 2018

4.0

Pros

It's reliable and relatively easy to use. Selection of a particular applicant's profile is relatively easy, allowing for quick evaluation.

Cons

In some ways, I think it may have too many features. It'd also be nice if it wasn't a separate platform from the rest of the admissions materials that we evaluate.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for your review! :) We've got some really interesting things under development - stay tuned for updates! -Christian

JM

John M.  
Sr. Associate Director  
  
Used the software for: 2+ years

### "Kira Talent is easily one of the strongest platforms for University Admissions Offices to use!"

April 30, 2018

4.0

Pros

The student facing interface is easy to understand as a user. Our prospective students enjoy utilizing the platform and it provides us with another opportunity to position our brand early on in the admissions process.

Cons

This is not a con, but Kira Talent needs to continue to expand their product offerings for the Higher Education industry because of their strong design capabilities.

Review Source

Response from Kira Talent

May 15, 2018

Hi John, What an incredible review, thank you! We've got a few things up our sleeves when it comes to expanding our product offering in the academic space - stay tuned! - Melanie

KB

Kristyn B.  
Talent Specialist  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Good, easy to use, "

May 14, 2018

4.0

Pros

you get a good feel of candidates before in person interview & more personality / non verbal info than just CV / Resume

Cons

Technical issues from the use side, often advising they cannot complete, some even have to come to the office to complete video responses.

Review Source

Response from Kira Talent

May 21, 2018

Hey Kristyn! Thanks so much for the review! Very soon, we'll be moving from Adobe Flash to HTML5 for all video recording features. Once this migration is complete, your applicants should encounter significantly fewer issues! - Christian

VR

Verified Reviewer  
Assistant Dean for Public Health  
Higher Education  
Used the software for: 1-2 years

### "I use this to review graduate student applicants."

April 30, 2018

4.0

Quick, easy way to review graduate student applicants for scholarship potential.

Pros

This is great tool to review applicants who are interviewing for extra scholarship points. The interface is extremely easy to navigate.

Cons

The sound quality of the videos varies so greatly, with some videos being very difficult to hear. I assume that's more of a function of the one who is recording the video though and not as much a function of the software.

Review Source

Response from Kira Talent

May 16, 2018

Hey there! Thanks so much for the review! We truly appreciate it! :) -Christian

VR

Verified Reviewer  
Recruitment & Admissions Advisor  
Higher Education  
Used the software for: 1-2 years

### "Such a useful tool!"

January 25, 2019

5.0

Helps in making decisions with some of our applications. We get a better glimpse at who the candidate is when they submit a Kira to us.

Pros

I love the efficiency of Kira with the heavy volume of applicants our program receives.

Cons

Hard to judge when there has been a possible issue with the browser refreshes, not sure if its connection issues or them trying to reform their answers.

Review Source

Response from Kira Talent

March 4, 2019

Hey there, Thanks for the fantastic review! :) Cheers, Christian

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