Marin Social Ratings

Overall
3.5/5
Ease of Use
3.5/5
Customer Service
2.5/5

About Marin Social

Marin helps to streamline the workflow around creating, managing and optimizing your campaigns. Reduce the time you spend on campaign management by up to 50% with the automation of time consuming tasks. Learn more about Marin Social

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Showing 7 of 7 reviews

Showing Most Helpful

Showing 7 of 7 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Retail, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 7, 2018

“Amazing Tool”

ProsThere was a lot to like about Marin. The best thing about Marin is they are always looking to improve their algorithm and tools. They're support team is awesome as well.
ConsIf you have a lot of data, bulk sheets can error and those errors can be hard to figure out
Reviewer Source 
Source: Capterra
November 7, 2018
Verified Reviewer
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
May 14, 2019

“Capable of more than I realised”

ProsThe automated bidding algorithms are way more advanced than I originally realised. Setting up a combination of automated bidding rules, triggered bid adjustments, and learning algorithms can really make any marketing account way more cost efficient.
ConsOld User Interface - could use a refresher.
Reviewer Source 
Source: Capterra
May 14, 2019
Steven M.
digital marketing specialist
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
1/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
October 9, 2017

“The customer support was terrible but I do like the A/B testing functions in the software.”

OverallYou can easily set up and analyze A/B tests for your paid search accounts across Google, Bing, and Gemini.
ProsI really liked how easy it is to set up A/B tests for keywords and ad copy. I think this was super beneficial for optimizing a paid search account.
ConsI thought the customer service was terrible. I also do not like how you cannot see today's data/performance and have to wait until the next day.
Reviewer Source 
Source: Capterra
October 9, 2017
Verified Reviewer
Telecommunications, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 15, 2019

“Great software but customer service lacks”

Overallgreat service, needs to work on CS
ProsI used Marin a couple of years back and their automated bidding is superb to anything else I have ever used
ConsCustomer service was a constant let down - this is why I stopped using Marin
Reviewer Source 
Source: Capterra
May 15, 2019
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Andrey R.
Marketing Business Development Manager
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 30, 2019

“User friendly product but need more tailored functionality”

OverallMarin helps us to track and handle advanced keyword bidding.
ProsThe most liked feature by me is that Marin helps me to do tasks in bulk to Google And Bing Ads.
ConsSometimes graphs don't correspondent to the chosen filters which is very irritating.
Reviewer Source 
Source: Capterra
April 30, 2019
Pallavi G.
Director, Digital
Retail, 11-50 employees
Used the software for: 6-12 months
Overall Rating
1/5
Ease of Use
3/5
Customer Service
1/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
December 12, 2018

“Used to be good”

OverallMarin used to be good but somewhere along the line they only focused on their enterprise customers so beware SMB businesses
ProsHas good features like budget projection
ConsPoor performance and poor customer support
Reviewer Source 
Source: Capterra
December 12, 2018
Brett D.
Senior Paid Search Manager
Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
September 7, 2017

“Great for reporting usage.”

ProsIntuitive interface. Great tool to use for automating reports. Easy to create campaign rules to meet performance.
ConsUnable to create rules for soft KPI campaigns such as click-through rate, cost-per-click and others.
Reviewer Source 
Source: Capterra
September 7, 2017