Birch Grove Software

ActivTrak


4.5 / 5
435 reviews

Who Uses This Software?

Our target market includes any small to large sized fortune 1000 company with 5-1000+ employees with computers. Ideally, business owners, IT managers, HR managers, and team leaders in need of results.


Average Ratings

435 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Pricing Details
    Custom Plans Avaliable
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Birch Grove Software
  • activtrak.com/
  • Founded 2012
  • United States

About ActivTrak

ActivTrak is a business intelligence tool that provides team behavior analytics, making it easy for organizations of all types to optimize business processes. We equip teams with the resources needed to have a bigger picture of what's going on in the organization, shifting management from reactive to proactive. By capturing unbiased data, ActivTrak gives users the power to understand how work gets done, what affects productivity, and how to streamline processes to create an efficient business.


ActivTrak Features

  • Activity Monitoring
  • Browsing History
  • Email Monitoring
  • Keystroke Recording
  • Productivity Analysis
  • Remote Control
  • Screen Activity Recording
  • Time & Attendance
  • Time Tracking
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat

ActivTrak Reviews Recently Reviewed!


From the initial download to the first use, it was so easy and intuitive.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Cons: When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

Overall: Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

It allows me to monitor what my kids are doing on the Internet which is invaluable these days

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Given the heft price I like the fact that there's a free version of the software. From a feature perspective I like the ability to see a history of screenshots and the ability to monitor usage real-time. I also like the new feature that was recently added that allows me to easily exclude people I do not want to monitor. Another really great thing about this product is not the product itself, but the technical support team that supports it. The quality of help I received and the timeliness of responses was absolutely awesome!

Cons: The thing I like least is the price. As a non-business user I'd be willing to pay a reasonable price for the software, but the current price is simply way too high for the ability to monitor my children's PC usage. Sure, it's important to me as a parent, but not at the current price. I have mentioned this software (as well as other phone monitoring software) to other parents and I'm confident if the price was in the sub $100 range, you'd sell a LOT of licenses to parents! Add support for monitoring Apple and Android phone usage for the same price and you'd be amazed how many you'd sell to parents. All parents I talk to are looking for these capabilities. Of course, the other limitation I'd like to see changed is the fact that the screenshots are only captured when a screen is shown for 20 secs. I know this is a limitation of the free version. Again, I'd be willing to pay for the ability to specify the cadence of screenshots, but not at the current price.

Overall: I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with their school work.

Best Monitoring Software, Period.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.

Cons: The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.

Overall: Quick and easy reporting about employee activity on work computers. Specifically, productivity, activity log and real time screen viewing.

The paid service is worth every penny, and the free trial saved me thousands of dollars

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy of installation and use, cloud hosting, and browser access from anywhere in the planet. The price is also reasonable. The free trial saved us thousands of dollars in wasted wages. We suspected that one young law clerk was squandering our time and resources because of his low productivity. Three hours after we started monitoring his workstation (with the free trial) we fired him on the spot. We then implemented ActivTrak firm-wide (with prior announcement) and everyone is being honest on their workstations. Trust but verify.

Cons: I wish we could adjust the speed of the screenshot "slide show". It's painfully slow right now. Also, allow us to name the rules. Some of the rules can get convoluted, and two months later we forget what they're supposed to do. Other than those nitpicks, I think this software is brilliant.

Overall: Increased employee productivity and decreased employee turnover. Our employees know we monitor their workstations, so they behave and don't misuse our IT resources. That's one less reason to fire them.

Get employee productivity back on track.

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Two main features that have been the most helpful are first, the ability to easily create custom alarm triggers along with personalized popup messages to the offending PC/operator. As soon as the employees realize the activities are being watched and flagged they immediately cleaned up their act. Second, the ability to produce a screen shot at timed intervals and upon trigger of an alarm allows us to paint a clear picture of what activities employees are wasting the most time doing as well as spot activities that may not easily trigger an alarm but are restricted based on company policy.

Cons: Difficulty to find fault with this system. The only issue we have encountered was a bug in the Mac version of the agent software. Customer service was very helpful and responsive.

Overall: With all the distractions from social media, streaming video, etc. employees can be tempted to waste a lot of time on the clock on unproductive activities when they believe no one is watching. This software is proving invaluable in restoring operator productivity and preventing restricted activities on company computer equipment that could result in viruses as well as wasting network bandwidth.

Features are impeccably accurate and in line with the advertised elements

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to monitor employees' and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great.

Cons: A live feed of the employees' screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available.

Capterra loader

My opinion

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Cons: The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings.

The installation while is very fast and easy, sometimes is blocked from antivirus programs

Overall: I'm very happy, never run in any error and the agent program is constantly updated

Capterra loader

ActivTrak for Family Monitoring

Oct 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ActivTrak is easy to install, free (for my use), and lightweight. I have it installed on the family computer so that I can track my kids' time and then categorize it. We have a system where they get rewards in the form of poker chips and then can spend them on things... like screen time. But I need to be able to differentiate between when they are on their computers doing something worthwhile (like Khan Academy) for which they are not charged any chips and then they are watching YouTube videos or playing Fortnite. That's what ActivTrak let's me do.

Cons: It took me a while to figure out how to get the kind of reports that I wanted out of the system. (I tried making my own based on the logs, first, and that didn't go well at all.) There are still segments of the reports that I don't understand, like an hour belonging to "system processes" or something like that. I think if I spend the effort I'll be able to categorize things like I want them to a little more automatically, but it takes a bit of effort.

Overall: Overall, it's been simple and easy to install and it doesn't seem to have any performance hit on the computers. Still working out some kinks in how to actually get exactly the info that I need, however.

With some product development, it could become a valuable product for basis of billing

Sep 30, 2018
5/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: I liked that it really did track all of my computer usage seamlessly.

Cons: I found the way to categorize different applications a too cumbersome on one hand and lacking in sufficient detail on other.

I wanted to use this software to accurately track how much time I spend on each customer so I would have a proven basis for billing. It is not what it is originally meant for, but the billing activity tracking apps available require too much constant involvement and I hoped to get past that by tracking all my activity automatically and categorizing it to actual projects for billing. However, trying to categorize just few days of my computer usage, it was not just feasible idea. For example, I have gmail address for my personal as well as two different customer accounts, but there was no way to categorize them differently (hint - Title in web browser is different, but this cannot be used as basis for automatic categories).

Overall: I tried it for a few days, then gave up as it is not meant for what I wanted to use it for.

Out of all the systems, we tested. ActivTrak was the most user-friendly and best overall.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software allows you to see real-time screenshots of the users your tracking. It can also block certain websites and show a pop-up. It has very advanced features but the overlay of the system is completely easy to use anyone can understand it. You can set up alarms to notify you of "unproductive" websites being viewed and with this feature we have 100% reduced the amount of unproductive website viewing.

Cons: The only con we have with this program is that you are not able to have a constant live stream of your employee's computer. It gives you live screenshots but not a live feed.

Overall: Increase productivity in the office and hold my employees accountable.

Capterra loader

It helped track my employees in stealth mode. I can judge behavior of my employees and keep eye on.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Recent screen shots help get overview at a glance about what your employees doing.

One can monitor from anywhere or on the go.

website blocking is very easy and its very difficult for employees to track whats going on their system.

For home users its free to monitor 3 computers with enough data

Cons: Price is bit high as compared to other solutions.

Also paying annually is also a paid and they don't offer monthly payment options

Overall: peace of mind about progress of my employees.

Free version works well as accountability software

May 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Although it's not designed to be an accountability program, I've found the free version to be perfect for my needs. I can download it on up to 3 devices and send weekly emails to any number of people with a detailed report of what websites and programs have been accessed. Clicking on a website/program takes you to a screen with more details, and you can easily navigate to see the screenshots of what exactly the user was doing on the site.

Cons: The data limit is only 3 GB for the free version, and you have to delete it all or nothing, you can't keep certain screenshots etc.

Love This!!

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is very easy to use, invisible to your end users, and the best part is that it's free for up to 3 users, so you can try it out before you commit to subscribing.

Cons: No cons

Overall: ActivTrak is great. It allows us to monitor employees remotely, block harmful or distracting websites, and overall helps us find ways to boost productivity and helps to insure safety on our endpoint devices.

Vendor Response

by Birch Grove Software on November 03, 2016

Hi Micha!

Thank you so much for this review! We love hearing success stories!

If you'd like to be featured in an ActivTrak case study, please contact your Account Manager and we can highlight your improvements in productivity and safety!

Thank again!

Ramiz
ActivTrak
Marketing

ActivTrak helps me monitor productivity and computer usage. It's the best tool on the market.

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1 - It's easy to use. All you do is download the program to install, and it will automatically do everything for you.

2 - Screenshots every minute. This is such an incredible feature that allows me to keep track of exactly what's going on.

3 - Graphs and data visualization for productivity. All you have to do is tag which applications/use cases are productive/unproductive, and you can get a quick overview of what the computers are being used for.

4 - Weekly summary emails. This way I don't even have to log in to check, but get a top level summary of the most important news.

5 - Website Blocking. It's really great to be able to block websites simply and easily.

Overall: Traacking

This is great software for the monitoring

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive

Cons: We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors.

It worked so well that I actually installed it on my own computer to help me identify areas for improvement.

Overall: ease of use and the reporting functionality is great, especially the full audit log of what has been happening on a computer. it even catches title bar data of when users are in incognito or private mode. this is extremely helpful, especially when you have setup screen grabbing and alerting when you have areas of concern that a member of staff is doing something inappropriatre.

A good monitoring product to keep an eye on productivity

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I use this product to keep an eye on my employees, block sites that they shouldn't be going to while on the clock, and to track productivity of my agents.

Cons: I have the free version of the product and my biggest issue is that when you get to a certain amount of space used it stops recording screenshots and will not let you access any information. If you don't happen to log in for a few days and you hit that threshold then all of the information at that point is considered gone as you have to delete it all in order to start recording again or access your info which is annoying. Or you can upgrade to the paid version and this wouldn't happen but the free version is perfect for that I need it for.

Wonderful

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: VALUE

Small business that has only have two administrative personnel, ActivTrak offers a free version of its software, which allows us smaller companies who may not have the resources or need for an integrate monitoring software. It allows us to monitor our employees productivity for a value that cannot be beat - FREE!

Cons: No complaints; unable to complain about software that is offered free of charge. Only suggestion is for the free version to possible allow storage to be deleted for a certain period instead of having to delete the entire history.

Wish a light version was available for smaller companies to purchase/subscribe to that allowed for unlimited storage.

ActivTrak Review

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best part for us is that it takes the legwork out of an investigation. Simply install the tool and the data is gathered in many different formats. Before we started using it, an investigation would consume hours of IT's time while we dug through firewalls and internet history files (if available) to piece together a picture of PC activity. Being able to provide legal a set of screenshots is perfect and removes all of the guess work.

Cons: We haven't run into anything we disliked about this software

Overall: ActivTrak is an excellent tool for our organization that works perfectly, easily, effectively, all at a very low price point. It helps us enforce our Acceptable Use policy and take action when necessary.

Great Product and Service

Jan 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.

Cons: All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.

Overall: This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.

A well designed employee monitoring software

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use. The menu was well designed and each category was easy enough to compare via the graphs. over all very clean

Cons: .slow to access different screenshots It was very slow when changing from screenshots to simple data

Overall: I have been able to improve the work production totals by nearly 50% this quarter, very impressed with the overall use

Capterra loader

Intuitive and Easy to use, Among the best

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: almost impossible to detect

user friendly dashboard

optimum space to store screenshots

free to use for 3 devices

simple installation process

Cons: could have been more economical for paid versions.

to check out pricing you have to create an account.

Overall: I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.

Surprisingly good!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to get it going. I love the way I can make sure that my staff is being productive. Being a company that works a lot with internet is difficult not to get distracted. By checking the sites that they are visiting and for how long helps themselves realize if they can be more productive and also helps IT managers keep thins safe.

Cons: It's user based so it can get a little pricey if you have a lot of them. Free version is very complete but limited for 3 users.

Overall: Control on what users are doing is cruzial for companies these days. Specially because of malware. This software helped us to control employees productivity and systems security.

Capterra loader

Keeps my home schoolers on track

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that it records every application used and every website browsed to, separated by user. I can keep track if what my kids are doing on their computers at all times. My children are home schooled and my wife stays home, but they would always good off when she turned around. Now I have time stamped screen shots with detailed records to make sure they get their work done first. And since it's free for 3 users and under, I don't pay a dime for it.

Cons: There isn't anything to dislike about this software, at least from my standpoint and for my use. The only thing I could imagine would improve it is remote control of the PC.

Overall: I use it personally, not for business, since my kids are home schooled. I love being able to monitor what my kids are doing in real-time so that I can keep them on track and help them improve their grades as well as their work ethic. They enjoy being able to play after they finish school, rather than doing school work until bedtime like they used to because they goofed off every chance they got.

Good software to tack productivity of your employees.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: You can track productivity of your employees by categorized application, website in to productivity and unproductive. Every screenshot captured secretly.

Cons: Limitation of storage space there should be any provision link with box,one drive or dropbox so that all file can moved or save to these drives.

This software gives a great overview all in a single pane

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: like the ease of use, the granularity and functionality of the reports. Knowing the exact amount of time a user is using each software, automatically categorizing sites and software to productive/unproductive is very helpful. Like that it captures all screens for the system

Cons: I would like to be able to know what all internet tabs are that are opened if a screenshot is taken. would like to be able to configure the default screenshot timeframe.

Everything works how you imagine it should work and has almost every function you could think of.

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best thing about this software is its ease of use and learning curve. Activtrak can do almost everything an IT support company can do, but for a fraction of the cost.

Cons: There are not many cons to this software. Once you get it installed on the computer it is very easy to use. The only thing I could recommend is an automatic software update on the computers it is installed on instead of having to go to each computer and manually update versions of the software.

Overall: Tracking and blocking employees activities during the day. It really helps increase productivity and allows you to see what they are doing when you're not over their shoulder.

Fantastic

Feb 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is the perfect tool for a parent who needs to see what their child is doing on their computer. It's completely hidden and enabled me to gather a tremendous about of information and proof that she was not doing homework when she was supposed to be. It was also very helpful to see when she was clearing her Internet history in attempt to hide her activity from us. Also loved the added bonus of being able to block sites where the majority of time was being wasted. I am so glad I found this tool and definitely see an application for it in the workplace as well which I am considering.

Cons: I honestly can't think of anything I would consider a "con" of the product. It does exactly what it says it does and it does it very well. The only cons for me is that I'm currently using the free version and don't have access to some of the other features, but I would probably only need to have those in a workplace scenario.

Excellent Software for a Cheap Price

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This software deserves high score. Please try this software specially for those who are handling people.

Pros: Excellent Software for a Cheap Price. Yes, this software gives more than what we are paying for. Seeing my Team's productivity is really important to me and this software helps me alot.

Usefull

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can view what our employees are doing on their computer.

Cons: Sometimes have troubles with upgrades, like a computer not upgrading.

Overall: Overall I like this software. Can view alot of information about other computers from my computer. Having trouble with one saying software can't be found.

Capterra loader

ActivTrak is very intuitive and easy to use with minimal learning curve or training.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the fact that ActivTrak is very intuitive. The UI is well designed and the screen flow is superb. The metrics are spot on. ActivTrak enables managers or business owners to get more insight into their user's productivity level.

Cons: I have been using ActivTrak in a trial environment for 6-8months now in a productive environment. My main gripe is ActivTrak should allow for more than 3 users in the free/trial version. I also find it hard to delete users from ActivTrak after you've remove their profiles from the local PC; this appears to be a bug in the software.

Great monitoring software

Jan 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Reliable and packed with great reporting which includes screenshot and makes reviewing everything really easy. Great product and great value. I would like to see more users for example and using local space for screenshots and reports.

Cons: Some links and websites appear in report and can't be excluded and too few users for a year license. Time cannot be ajuste the way it's displayed same for the date.

Absolutely great!

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is the most beneficial thing about ActivTrak.

The way that we can see time-shots of each occurrence/event is exceedingly important.

Cons: I think if there was a way to hide the service a little better it could be even better.

i useing it from long time its best

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: family safety, but if have apps, more good, use very useful and easy. I like it and hope to be best

Cons: I used activtrack from long time to see my family and save them from any virus or anyone from the virus.

Overall: more conection for my family req

uire

1 year Review

Dec 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: -Ease of use

-Very Accessible

-Live Viewing

Cons: Out of the 5 times I contacted customer support, there was only one time that took longer than usual for them to respond. Other than that, everything was just dandy.

Overall: It took a full hour for me to review all of the bells and whistles and get used to the software. After that, it was a breeze and easy to use. Being able to monitor my employees from anywhere in the world is just fantastic.

As an employee, I felt comfortable that we were being held accountable while not being held hostage.

Jan 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it is not completely intrusive in a keylogger like fashion as other softwares are, while still giving my bosses the information they need to keep everyone honest.

Cons: The completely hidden nature can be a little uneasy - be sure to be transparent to your employees that you have this installed on the machines they'll be working on. Want them to be honest? Be honest yourself!

The best method to monitor employees

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The screenshot feature is wonderfull. The way its installed, completely undetected. Ease of use. The new interface is perfect when browsing screenshots.

Cons: No cons, just pros. There is nothing to dislike.

Overall: Thanks to Activtrak I was able to identify some resources being spen without permission. Now employees know we can see everything, even if they go offline. It helped me save time, which means money.

Making timesheets easier and keeping staff productive

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The recording of information on a active desktop into a spreadsheet allows for accurate timesheets (billing to clientele) and updates on staff productivity. Screenshots also provide an effective method for assessing exact work conducted. As it is all online, the access to the dashboard can be done anywhere, even on holiday!

Cons: Inability to record activity when device is offline (not connected to the internet) and then upload said activity when online again.

Overall: Has allowed for more accurate timesheets within the company that allows for invoicing to be a true reflection of work conducted and proof for clientele. Able to assess the productivity of staff which has resulted in increased productivity and the prosecution of a staff member stealing company data.

just scratching the surface, but impressed by what I see

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to assign categories/productivity settings to each activity and even add new categories as needed is very welcome. There are also many different presentations of the data captured, with different point emphasized. Tracking a user across multiple machines is also crucial in a flexible team-oriented environment.

Cons: With all the options, it can get a little confusing navigating the web interface. Would love to see the OS coverage to include Linux (beyond just the Chrome plugin).

Overall: We're trying to just concrete data behind our impressions of how productive our users really are. Beyond that, we're trying to identify processes in need of refinement or distractions that should be removed.

Great software to monitor your employees.

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ActivTrak is so easy to install and setup. The interface is user friendly and it really overs a lot of features. There is even a free option to use the software.

Cons: Well the only cons to me is that it's not always nice as a IT consultant to install this for clients and see how some employees get asked to leave because they are doing their jobs, but hey, that's life and that's why there are software out there like ActivTrack.

Overall: Clients always ask about some software to monitor their employees and this is always the first one I suggest.

PERFECT FOR EMPLOYEE MONITORING; INCREASED OUR MONTHLY OUTPUT UPON USAGE

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ActivTrak is amazing as it also tracks browsing histories and productivity of employees. Its layout is simple which is a great feature if you want an organized type of software. Since its main feature is employee tracking, it does an amazing job. ActivTrak is pretty easy to learn and is easy to use as well.

Cons: I am not sure if it can also access browsing history when in incognito. I hope it does. Also, blocking of certain websites seems to have no time limits. Unblocking of some websites after office hours is not a possibility.

Good until recently

Jan 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great picture of what your employees are doing with their time and no computer slow down. Reports are easy to run and can handle multiple screens at once.

Cons: Will not work with certain security products installed on the machines. Overall very positive experience but we are struggling to use now with McAfee.

Overall: Great understanding of my employees' ability to focus.

Capterra loader

ActivTrack is a great product that can help small business owners monitor their employees activity

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.

Overall: Employee computer tracking....inefficiencies in the office.

Great overall experience

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The use of the software extremely easy. I also like the accuracy of the software. I allows me to show end users exactly what they are looking at. It also allows me to adjust web filtering based on employee web usage.

Cons: Interface is quite cluttered. Some of the snapshots are bunched together and cause for confusion

Great way to keep track of workstations with compliance requirements

Jan 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It wsss simple to setup and the users are not impacted in any way. Kind of best of both worlds. The details received let's me complete audit reports for my compliance review much quicker than before using the product.

Cons: I have had a couple of agents stop working and require a reinstall. Having a built-in alert for devices that have not checked in for xxx number of days would be a good addition.

Overall: I can review usage from my company computers and ensure they are not acting in a bad manner.

Overall great experience

Feb 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The account was easy to setup, as was the agent installation. This was made possible with clear and concise documentation. Also appreciate the flexibility of the reports, and last but least the great support offered even if we're using it within the free license limit.

Cons: At times I found the organization of the reports and categories a little cumbersome, by my own logic and other software used in the past, but this might be down just to personal preference.

Simple to learn to use

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is not complicated at all. When I first got it, I was easily able to teach my employees how it works.

Cons: There isn't much that I can say I dislike about this service since it already does the job. Perhaps the design can always be an ongoing improvement.

Overall: Track and monitor employee's work hours

Quick deployment, easy to use, in depth user management!

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The screenshot capability makes it a breeze to see what a user is really doing. Productivity tracking is helpful when just doing a quick check of worker performance! Web site filtering and exceptions are great. Software use is spot on!

Cons: Catches windows OS files as unproductive at times. These background services should be added to excluded items by default.

Overall: Improved productivity of users abusing free time at work which really allowed us to crackdown on security as well.

Capterra loader

Great customer support, wish it had a few more features

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to install

Unobtrusive and almost completely invisible to the end user

Compatible with antivirus and other security applications

It does what is claims to do

Cons: Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution

No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality

Overall: Insight into user behavior

Great software

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact I don't have to have the software on my computer and I can just look on a browser to see if my employees are getting their work done. Also it doesn't show up in the programs running in the background, so nobody know this is even on their computer.

Cons: I've noticed after a week it will stop syncing and then I'll have to reinstall the new software. It's really frustrating and I don't know how to get it to stop this.

Very easy to use, fast set up, informative, a must have for employee monitoring, and well hidden.

Jan 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to install and it catches everything. My top two favorite things about this app is the custom blocking, and the screenshot features. I, also love that the app keeps an analysis of the top domains, and activities of the targeted computers. The pie chart makes it easy to assess how employees are doing, and how often they are working vs. doing things like checking their Facebook.

Cons: Since I only have the free program, I can't really customize my settings as much as a paid customer can. I wish more features could be accessed for free, even if it was only for a limited time so I could determine if it's worth paying for more features or not. I also do not like that you can't easily block websites/searches by catagories, or keywords, which would make it much easier to use.