Who Uses This Software?

Our target market includes any small to large sized fortune 1000 company with 5-1000+ employees with computers. Ideally, business owners, IT managers, HR managers, and team leaders in need of results.


Average Ratings

370 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
    See pricing details
  • Pricing Details
    Custom Plans Avaliable
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Birch Grove Software
  • activtrak.com/
  • Founded 2012
  • United States

About ActivTrak

ActivTrak is a business intelligence tool that provides team behavior analytics, making it easy for organizations of all types to optimize business processes. We equip teams with the resources needed to have a bigger picture of what's going on in the organization, shifting management from reactive to proactive. By capturing unbiased data, ActivTrak gives users the power to understand how work gets done, what affects productivity, and how to streamline processes to create an efficient business.


ActivTrak Features

  • Activity Monitoring
  • Browsing History
  • Email Monitoring
  • Keystroke Recording
  • Productivity Analysis
  • Remote Control
  • Screen Activity Recording
  • Time & Attendance
  • Time Tracking

ActivTrak Reviews Recently Reviewed!


This program is great for tracking the productivity of employees or family memebers

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It seems to be very thorough in tracking. I am able to categorize applications and websites as productive, unproductive which helps with quick analysis of activity and productivity. The screenshots are very effective also. I am able to look at the entire team, or just an individual's usage.

Cons: Learning to get around the interface was a bit challenging, and I think I still have some learning to do to be more efficient. I haven't quite figured out how to use all the functionality.

Overall: Tracking of all activity on employees or family members. I can know what documents are taking the most time, what projects are being worked on, and if there is any goofing off taking place during scheduled work time. I like that it also tracts idle time.

Simple to learn to use

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is not complicated at all. When I first got it, I was easily able to teach my employees how it works.

Cons: There isn't much that I can say I dislike about this service since it already does the job. Perhaps the design can always be an ongoing improvement.

Overall: Track and monitor employee's work hours

Evil company! You cannot cancel. Do not give them your credit card!

May 21, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: They are old school where they dont let you cancel on the website. There is not way to contact them.

Cons: They raise my quarterly charge on their own. Luckily my credit card caught their evil deeds and blocked them from stealing from me.

Overall: Learning there are still old school evil companies like yours out there.

Good software to tack productivity of your employees.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: You can track productivity of your employees by categorized application, website in to productivity and unproductive. Every screenshot captured secretly.

Cons: Limitation of storage space there should be any provision link with box,one drive or dropbox so that all file can moved or save to these drives.

Great software to monitor your employees.

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ActivTrak is so easy to install and setup. The interface is user friendly and it really overs a lot of features. There is even a free option to use the software.

Cons: Well the only cons to me is that it's not always nice as a IT consultant to install this for clients and see how some employees get asked to leave because they are doing their jobs, but hey, that's life and that's why there are software out there like ActivTrack.

Overall: Clients always ask about some software to monitor their employees and this is always the first one I suggest.

Free version works well as accountability software

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Although it's not designed to be an accountability program, I've found the free version to be perfect for my needs. I can download it on up to 3 devices and send weekly emails to any number of people with a detailed report of what websites and programs have been accessed. Clicking on a website/program takes you to a screen with more details, and you can easily navigate to see the screenshots of what exactly the user was doing on the site.

Cons: The data limit is only 3 GB for the free version, and you have to delete it all or nothing, you can't keep certain screenshots etc.

It is good product to track employee productivity

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using this time from last 1 year.It is very good to track employee productivity.Its gives employee performance track what he is doing in business hours.

Cons: It should be linked with google drive,Drop box so that old screenshots can be backed up these drives.

Overall: It being easy for me to view employee performance and productivity.

Really easy to use, and automatically compiles a lot of the information we were trying to gather.

Apr 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, robust features in free version, quick painless installation, expandable account can add multiple users.

Cons: Some of the navigation through user data is unclear at first, exporting data in a way that includes screenshots was difficult.

Overall: Ability to organize office resource use data on our workstations, and deter improper internet use.

Great software

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the fact I don't have to have the software on my computer and I can just look on a browser to see if my employees are getting their work done. Also it doesn't show up in the programs running in the background, so nobody know this is even on their computer.

Cons: I've noticed after a week it will stop syncing and then I'll have to reinstall the new software. It's really frustrating and I don't know how to get it to stop this.

Talk about tracking! WOW!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software tracks everything! Its amazing just how much it tracks down to the screen-shot.
Ever since I installed this program on my CSR's computer, I have seen great improvements in their work ethic.

Cons: Its almost too much tracking ha-ha. I cannot think of any other cons except for the fact that I will have to pay after the program is no longer free!

Overall: My CSR works much more efficiently!

Newbie to ActivTrak looking for an easy way to measure productivity

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The free license lets you thoroughly test the product. It's very customizable and allows for remotely monitoring and capturing live work on the end user.

Cons: We haven't found any cons so far. This software covers all of the bases we needed for an HR investigation.

Overall: A quick assessment of an end users work. This is important when you have remote users.

Capterra-loader

The #1 most important productivity and employee management tool for any workplace with computers

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Monitoring employee inefficiency and ensuring top quality and productivity. You can get real-time screenshots showing exactly what each user is doing. Even if the computer is offline the program will store all the history and screenshots and make them available as soon as you are back online

Cons: Nothing. This software is amazing. The only thing that could be different is if we didn't need to re-install the software for the major updates.

Overall: Improved employee productivity and work quality

Does exactly what it says on the tin

Mar 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of information it can gather is enormous and makes gathering information easy. The ability to set custom alarms is very useful.

Cons: Site can be a little slow at times and it's not always easy to find what you need easily at first, after a little exploring it does start to make sense.

Works great. Very easy to use.

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface is very intuitive and self explanatory. The photos and the reports are great and detailed with exactly what is needed.

Cons: Slow to access different screenshots It was very slow when changing from screenshots to simple data.

Excellent Software for a Cheap Price

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This software deserves high score. Please try this software specially for those who are handling people.

Pros: Excellent Software for a Cheap Price. Yes, this software gives more than what we are paying for. Seeing my Team's productivity is really important to me and this software helps me alot.

A good monitoring product to keep an eye on productivity

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use this product to keep an eye on my employees, block sites that they shouldn't be going to while on the clock, and to track productivity of my agents.

Cons: I have the free version of the product and my biggest issue is that when you get to a certain amount of space used it stops recording screenshots and will not let you access any information. If you don't happen to log in for a few days and you hit that threshold then all of the information at that point is considered gone as you have to delete it all in order to start recording again or access your info which is annoying. Or you can upgrade to the paid version and this wouldn't happen but the free version is perfect for that I need it for.

i useing it from long time its best

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: family safety, but if have apps, more good, use very useful and easy. I like it and hope to be best

Cons: I used activtrack from long time to see my family and save them from any virus or anyone from the virus.

Overall: more conection for my family req
uire

A well designed employee monitoring software

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use. The menu was well designed and each category was easy enough to compare via the graphs. over all very clean

Cons: .slow to access different screenshots It was very slow when changing from screenshots to simple data

Overall: I have been able to improve the work production totals by nearly 50% this quarter, very impressed with the overall use

Capterra-loader

A+ product is just like described.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy and fast is is to get set up and start charting productivity. Support is also very responsive.

Overall: I was able to track productivity

It's easy to use and not much to do for implementation and don't need IT service to maintain or depl

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use. The user interface is very intuitive and self explanatory. The cost seems reasonable. You can do month to month or get a pretty good deal on annual commitments. And it's on the cloud so there's no need for hardware upgrades.

Cons: It only does screenshot at most frequent of 10 second intervals. Other software companies have video recording.

Overall: We can start monitoring employee computer activities. And we have the proof to back up disciplinary actions now. We can also assess employee's use of their time on different tasks as well.

Feb 25, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Great service, I really like the fact that it's free. I definitely want to further try service out.

Worked really well for me!

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy set-up, functional features, friendly user interface and dynamic user experience makes this app worth using for me. It helped me keep a check upon the team members and optimize the operations.

Cons: I didn't like the fact that sometimes I experienced glitch in LIVE monitoring of few associates. I am not sure if it was ActivTrak or my internet though. But didn't find anything other than that which I can recall!

So helpful and easy to use.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can view each individual link that has been visited. Most software doesn't offer this. It also provides a convenient pie chart for easy sorting.

Cons: It is a lot to look through. I wish there was a section where you could look through suspicious websites instead of them all in a list.

Overall: Accountability and motivation for employees not to surf the web to kill time.

Did a trial run with this software - It turned out to be good

Feb 12, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Did a trial run with this software - It turned out to be good for whatever time I used it.

*The software has a simple and informative user interface.
*It is easy to install on admin & host computer
*It enables the activity monitoring over employees whose system the remote software is installed upon.
*Admin gets statistics based on different criteria as per their preference
*Admin can populate reports for review and feedback

Cons: The software setup could not be shared with host computers via Skype, Gmail or any other medium. I also experienced trouble while installing it in host computers, due to firewall and antivirus. Other than that it worked pretty well!

Works great

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. I took me like five seconds and I was done. It couldn't have been more easy. It was very very easy. Don't worry about it being hard to use.

Overall: It helped me get what I wanted on my computer with ease. I didn't have any problems. I'm very happy. Everything was fine. It worked right out of the box. Nothing went wrong. Very easy to use with no problems.

This is easy to setup and good tool to use

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good monitoring tool which is easy to setup. I can view the logs from a central location with the user credentials

Cons: Reporting. There is a scope to improve in reporting the detailed logs to the managers or supervisors.

Great software and its easy to use

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use. Navigation is very straight forward. It's packed with useful features. Couldn't be more happy with the software. The support team is fast and responsive too.

Excellent game changing software

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to track productivity very clearly even down to a screenshot of something someone is looking at in realtime. This is the easiest way for me who is part of a small office to enforce rules and track time.

Cons: I do not like that the Idle classification does not show up on the hours bars or logs. I wish it would because then I can also run a report on how long someone was in the office.

it really helped me track what my kids do at their pc...you saved me

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The live watching of ones pc the photos it takes every duration of time you decide full tracking of all the sites and apps somenone visits

Cons: i would like to track the buttons pressed from keyboard!!i dont see any donts its super i really liked it an use it every day some weeks

Overall: full tracking of what i wanted to track in my kids pc

Excellent.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The UI is easy to navigate. After just weeks of using it, I feel right at home. All the options were very easy to go through.

Cons: Setting time intervals for screenshots does not seem to be working other than the default value. Screenshots just aren't being taken if I increase the time interval.

Overall: Employee monitoring is very accurate.

extremely easy to use, quick setup and just works!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked the ease of setup, it has a simple interface, and the reporting is clear and straight forward.

Cons: It would be good to have the option of keylogging. Also when installing the application, selecting the individual user to be monitored instead of all users being added.

Overall: Quick setup and fast results.

Fantastic

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is the perfect tool for a parent who needs to see what their child is doing on their computer. It's completely hidden and enabled me to gather a tremendous about of information and proof that she was not doing homework when she was supposed to be. It was also very helpful to see when she was clearing her Internet history in attempt to hide her activity from us. Also loved the added bonus of being able to block sites where the majority of time was being wasted. I am so glad I found this tool and definitely see an application for it in the workplace as well which I am considering.

Cons: I honestly can't think of anything I would consider a "con" of the product. It does exactly what it says it does and it does it very well. The only cons for me is that I'm currently using the free version and don't have access to some of the other features, but I would probably only need to have those in a workplace scenario.

Gives exactly what info is needed

Feb 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I really enjoy the ease of install. The photos and the reports are great and detailed with exactly what is needed.

Cons: The settings for the photo's are a bit tedious to setup, and would like to see a key logger type experience.

I got so much value out of barely spending a dime! I've been using Activtrak now for 2 years!

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use! It gives you so much information so easily.. My account is so easy to manage! I would reccomend this site to everyone!

Cons: Little amount of screenshots. Or the screenshots are only taken every time the user switches to a new app. Either way I would highly recommend this site to everyone!

Overall: Functionality and security!

Capterra-loader

Great software

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Logging is excellent, screen shots are great to verify the logs. Reports are great and easily exportable to CSV.

Cons: Classification system gets a lot to setup. Can take a long time to setup all of the different categories for productive and unproductive time.

Good tool to keep a check upon productivity & employees

Feb 09, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: ActivTrak enables admin to install the tool on host devices and thereafter admin may check the individual device activity from admin portal. ActivTrak gives insight about web pages accessed by an employee during productive hours, time spent on each website, etc. That way an employer/manager can identify the leakage in productive hours due to non-productive activity. The tool may help an employer to optimize the productivity by analyzing if the work could be done more efficiently by using better mediums instead of browsing through various websites. In another situation an employer may provide feedback to an employee who is wasting time in leisure activities during work hours, or apply proxy on unproductive web-pages.

Cons: This software gave me trouble while installing on employee's devices in a discreet manner. It cant be shared via Skype, Email, etc as its traced as SPAM/Malicious by anti-virus, and also gives trouble while installation. It took great deal of time & effort while getting it installed and operational.

Very good

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Screenshots are excellent, and the variety of statistic to determine the type of usage by each user is great

Cons: We did have an issue with the screenshots disappearing, but customer support was able to contact us to resolve it.

Works extremely well, user friendly, was looking for this type of software for girlfriends company

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does exactly what I was looking for as monitoring software with low pc resource usage and low bandwidth usage.

Cons: Only get 3 free, but I guess we all have to make money somehow with sites and software that we create :)

Overall: My girlfriend was able to make sure employees were not playing games too often at work

From the initial download to the first use, it was so easy and intuitive.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Cons: When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

Overall: Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

Simple and efficient

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to install, easy to use, nice user interface, the ability to get screenshots recorded, most importantly it is not detected by antivirus software

Cons: During installs, user needs to be prompted to continue installation. A silent install would be the best.

Capterra-loader

I have been using this software for about 30 days till now. Works as described.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -Its cloud based.
-Uses chrome plugin, so no matter which operating system we use it will work.

Cons: -Wish you guys develop plugin for Firefox too.
No other notable cons seen till now.
everything just works as it should.

ActivTrak has been great! It helped us to identify employees who are inefficient.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the software is so easy to use and that it monitors so many different things. (Screen shots, website logs, etc.)

Cons: I hate that when the data reaches a certain point it stops recording. In my opinion they should A- Let you review the screen shots taken up to the point it stopped and then let you delete, or B- It should just auto delete after so long and keep updating with new screenshots. (Preferred.)

Productive and simple!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: That it is easy to use. Easy to understand. Nothing about it is difficult to implement. Everything is simple to teach and make sure that every one understands as administrators.

Great software, excellent support!

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ActivTrak is very easy to use, and has lots of convenient features I never would have thought of. The dashboard is easy to customize, and the website blocking ability is great! A huge time saver for this busy manager!

Cons: I wish there was a desktop version that I could use independent of a web browser. Sometimes I find that it would be easier to just have a widget on my desktop that I could take short peeks at rather than have to click a tab in my already overloaded browser.

Overall: I am able to accurately keep track of the productivity of our office staff, block unproductive websites, and run customized reports with ease!

ActivTrak was super easy to set up and get running and it does everything our company needs it to.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I don't normally say this, but one of my favorite things about the software is the UI of the web portal. The most important thing was probably the free tier of usage. This gave us a great chance to really take the software out for a test drive before diving into the deep end. We are now evaluating the software and it is great. If we move to include more monitoring software in the future, ActivTrak has already taken the number one spot and earned our trust. Free tier is easily 5 stars in most areas, but I gave it 4 in features only because the paid tier gives it room to grow.

Cons: I really don't have many cons to mention. I had a small issue with the realtime screenshot feature, but it is new and it worked the next time I tried it. I have not added many rules or alarms yet, but it might be nice to add a feature that urges you to define frequently accessed websites etc.

Getting set up on my computer was very easy and straight forward. Love all of the info it records

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The amount of data it tracks and the different ways the data can be analyzed. Very easy to track and understand

Cons: I had trouble attaching to another computer in our office, and have yet to get it connected. Still working with your customer service to get the problem resolved

I am a new user so still exploring the stuff

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They way it's agents work, securely and without any interruptions. It works anonymously on agent nodes.

Cons: Level of control through agents. They should have features like preventing uninstall of agents, task scheduling, etc

Overall: Team monitoring,
Productivity Estimates

Does everything I'm looking for; and then some

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Everything is easy to interpret. Websites are logged as the main site they go to, not one 'hit' for all ads and everything on each page.

Cons: There is no automatic schedule. Would be nice if it could pick up the first activity of the day and start logging from then to accurately show idle time for employees that don't have a set shift.

Overall: Ability to see when users are not at their computer, when they should be, and easily see what they are doing.

Capterra-loader

Extremely easy to setup, productivity report is brilliant!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The installation process was quick and easy. Classifying which applications and websites are considered productive or unproductive is quick and easy.

Cons: The web based admin application could use a little TLC on the UI/UX side of things. But other than that, not much needs improvement.

Overall: Employee monitoring.

Overall great experience

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The account was easy to setup, as was the agent installation. This was made possible with clear and concise documentation. Also appreciate the flexibility of the reports, and last but least the great support offered even if we're using it within the free license limit.

Cons: At times I found the organization of the reports and categories a little cumbersome, by my own logic and other software used in the past, but this might be down just to personal preference.