# Page 10 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

---

ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 10 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 226-250 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Chakravarthi S.  
Partner  
Industrial Automation  
Used the software for: Less than 6 months

### "ActivTrak "

March 12, 2020

5.0

I like to thank \[SENSITIVE CONTENT HIDDEN\]. His email communication was excellent & Special thanks for the best discount.

Pros

Product was very easy to install and quickly it reflected the user in Dashboard. Very effective and powerful.

Cons

Just a week using the product & did not find any cons till now.

Reason for choosing ActivTrak

Teramind minimum licences purchase qty was 5 users & moreover, email support was not up to. whereas with ActivTrak, I feel it was easy to ask and shared our licences requirement. email support was nice & payment Term was 30 days.

Review Source

AJ

Arn J.  
IT Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "ActivTrak on Macs"

November 30, 2018

3.0

At first it was great, but after a few weeks agents kept falling off of system. Other than that, the features are pretty cool. I wish it worked better with the agents.

Pros

Ability to stealthily install. Screenshots

Cons

Agents constantly fall off / stop reporting and have to be reinstalled. Worked with kind support but problem still persists, making product unreliable. Tried removing anti-virus completely and it still happened.

Review Source

VR

Verified Reviewer  
Manager, Project Management  
Real Estate  
Used the software for: Less than 6 months

### "Great Free Service"

September 28, 2018

5.0

Very easy to use, could use more graphics

Pros

It gives you access to most features instantly without having to pay.

Cons

Not much, maybe add more graphs and breakdowns.

Review Source

WM

Wade M.  
IT  
Machinery  
Used the software for: 6-12 months

### "ActivTrak"

April 6, 2021

5.0

Aside from being a great product, ActivTrak has excellent support. So many times, support disappears as soon as a sale is made. Not here. They follow through on every question and make sure things are done right.

Pros

I love how comprehensive this software is. It provides a detailed picture of a user's activity. We can get screenshots of their workstation as well as categorizing the time spent during the workday. It gives us everything we are looking for.

Cons

We are not exactly excited about it's pricing structure. There are so many benefits though. It is a minor issue for us.

Review Source

VRG

V. R. G.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Satisfied customer "

August 4, 2020

5.0

Wanted to track my remote employees and it does the job.

Pros

Easy and inexpensive. It had all the features I needed and helped me track my employees productivity.

Cons

Pop up window saying “we track cookies” comes up EVERY TIME I log in. Have to manually disable it. Waste of time.

Reason for choosing ActivTrak

Price and functionality

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

This was cheaper and had more features.

Review Source

KM

Kim M.  
President  
Accounting  
Used the software for: 6-12 months

### "This software allows me to easily review my employees work each day which provides peace of mind."

January 12, 2018

4.0

This software allows me to preview my employees work frequently and provides peace of mind. Their productivity has increase dramatically knowing I'm watching!

Pros

I receive frequent screenshots. I've made my employees aware that I'm checking this often and their productivity has increased dramatically.

Cons

There is a one day delay in viewing their work. I'm unable to see what they are doing in real time.

Review Source

KK

KARTHIK K.  
Owner  
  
Used the software for:

### "Good and best app and every company should have it "

January 18, 2018

4.0

Pros

It provides webpages seen by our employees and usage time and the screen shot I liked the most which is most useful

Cons

I dislike is that it should have also been added WiFi track .the app should be installed got every computer but it should be like download app for main server and automatically connects to connected computers

Review Source

Walid S.  
President  
  
Used the software for: Less than 6 months

### "A+ product is just like described."

March 1, 2018

5.0

I was able to track productivity

Pros

How easy and fast is is to get set up and start charting productivity. Support is also very responsive.

Review Source

JJ

Jaeyoung J.  
Ceo  
Broadcast Media  
Used the software for: Less than 6 months

### "Perfect software"

November 22, 2021

5.0

Pros

Dashboard Analyzing Data Record Managing

Cons

Screenshot Performance Mobile app Design

Review Source

JMT

John Michael T.  
Senior Software Developer  
  
Used the software for: 1-2 years

### "Very satisfied! It's easy to use!"

January 17, 2018

5.0

Pros

I was able to monitor my employee real time. I can check their task anywhere instead of being around in the office just to check for their task. It's also hassle-free. This app is value for money.

Review Source

VR

Verified Reviewer  
Human Resources Director  
  
Used the software for: Less than 6 months

### "Excellent tool!!"

January 11, 2018

4.0

Pros

I love this product!! I use it to monitor company employee website visits and this software is great for productivity!!

Review Source

MC

Miller C.  
Owner and Founder  
Computer Hardware  
Used the software for: 1-2 years

### "This is one awesome software! "

January 12, 2018

5.0

It makes it easier to keep track of what is going on when I suspect people are doing things that they should not be doing

Pros

It is easy to use and makes life easier for me to keep track of what is going on with my computers

Review Source

VR

Verified Reviewer  
Network Engineer  
Information Services  
Used the software for: Less than 6 months

### "Great product"

October 2, 2018

5.0

Great experience!!

Pros

It's a very good price and support is amazing!!

Cons

Nothing I can't think of! It's been a great experience.

Review Source

JW

Jeffrey W.  
CEO  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Simple Metrics and Notices"

December 2, 2021

4.0

Pros

I like that the software tracks user activity with customizable settings and can send notifications for issues occurring live.

Cons

Not necessarily a negative, but a lot of the most usable data presentation is in the more expensive option. It would be nice to include user reports on the lower tier packages.

Review Source

Simon J.  
IT Director  
Architecture & Planning  
Used the software for: Less than 6 months

### "Easy and simple to setup"

January 11, 2018

4.0

I was testing phase - but can really see the benefits of what it can bring to me

Pros

It appears to give me good insight into the information and data that I occasionally need to collect on staff. The graphical interface is simple to use, and I have verified the outputs as correct.

Cons

Difficult to deploy in the mode I was using without end user knowing. Also, we use a lot of niche softrware and websites and it was a little tedious at first marking these as productivity applications.

Review Source

CJ

Cofi J.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Remote workers held accountable"

November 18, 2020

5.0

Pros

I appreciate the productive vs non-productive break down of hours. Activ trak is a great tool with many uses not just "big brother" tracking, but assists the sales team be aware of areas of improvement in their productivity. I personally use the screenshot history on a daily basis.

Cons

Training on the use of activ trak could use improving. It was really up to me to learn to navigate through the reporting features. However support has been very available to assist me through all of my questions.

Review Source

RH

Richard H.  
President  
Computer Software  
Used the software for: 1-2 years

### "Buyer Beware - See Overall Experience With Activtrak"

December 13, 2019

3.0

Unlike most companies who sell you a subscription, there is no notification prior to your subscription coming due. When you attempt to cancel, beware of the marketing pitch to wait a month before you shut it down. Also, ask to see a contract. When I attempted to cancel, ActivTrak attempted to enforce contract dated six months after I started subscription.

Pros

Nothing special about it.

Cons

Customer service.

Reason for choosing ActivTrak

I made a mistake.

Review Source

Panagiotis J.  
IT support  
  
Used the software for: Less than 6 months

### "No complains so far"

January 11, 2018

5.0

Pros

The screenshot feature it really gives you a lot of information on your users, and how they spend their time.

Review Source

TS

Tamara S.  
Assistant Publishing Director  
  
Used the software for: Less than 6 months

### "This program is great for tracking the productivity of employees or family memebers"

June 11, 2018

5.0

Tracking of all activity on employees or family members. I can know what documents are taking the most time, what projects are being worked on, and if there is any goofing off taking place during scheduled work time. I like that it also tracts idle time.

Pros

It seems to be very thorough in tracking. I am able to categorize applications and websites as productive, unproductive which helps with quick analysis of activity and productivity. The screenshots are very effective also. I am able to look at the entire team, or just an individual's usage.

Cons

Learning to get around the interface was a bit challenging, and I think I still have some learning to do to be more efficient. I haven't quite figured out how to use all the functionality.

Review Source

VR

Verified Reviewer  
Regulatory Affairs Associate  
  
Used the software for:

### "Love this software"

January 15, 2018

5.0

Easy to use, reports which are structured and access to the data which I need.

Pros

Easy to use and understand. The reports which are provided are detailed and overarching to the data in which I need.

Cons

There is not much to NOT like about the software. I have had some trouble with the speed of the reports which are ran.

Review Source

MM

Monica M.  
Graphic Design  
  
Used the software for: 1-2 years

### "My experience was very simple. It is easy to use and track an employee's browsing time."

January 18, 2018

3.0

Pros

What I like most about the software is how easy it is to use. It is also very cost effective for a small business office that just wants to monitor a few employee's browsing time.

Review Source

CH

Carina H.  
Graphic Designer/ Administrator  
  
Used the software for: 6-12 months

### "It helped me to keep track on who is not working and who is."

January 18, 2018

5.0

Pros

It is very user friendly. Easy to install Easy to use. The customer service is awesome. I did not have to go through a manual to get to know this product. One of your consultants contact me to know if I am happy and getting on well with the program so it is a Pro that customer service is so good. I am a very happy customer.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "First Rate Employee Monitoring Software"

February 6, 2018

5.0

Pros

Easy to use, easy to install. The interface is extremely intuitive, and customer support is amazing.

Review Source

RB

Rita B.  
Director of Sales and Operations  
Telecommunications  
Used the software for: 2+ years

### "Great Productivity Product"

September 14, 2020

4.0

Increased productivity.

Pros

Easy to use and assists with productivity in the work from home environment.

Cons

That it can be used as a private tool for gotchas when in the wrong hands.

Review Source

LA

Lakshmi A.  
Systems and Network administrator  
Education Management  
Used the software for: 6-12 months

### "Perfect "

January 16, 2018

4.0

Pros

Pretty simple console for performing complicated tasks and easily monitored dashboard. This has the different views for different level access makes it a unique product.

Cons

Adding extra fee storage for the free tier could help in better exploring the product and also access to screen shots for limited time would work better

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.