# Page 11 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 251-275 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Sean H.  
GA/IT Manager  
Automotive  
Used the software for: 2+ years

### "Great Monitoring"

August 21, 2018

5.0

Customer Support was amazing, I accidentally deleted some very important information. They worked hard to help me to recover as much as possible.

Pros

Offers a great way to monitor employees with scheduling screenshot alarms.

Cons

Nothing, the software is great. The only exception would be the limitation on the free tier. If you go over the data limit your only option is to delete all data or upgrade.

Review Source

CC

Cesar C.  
Gerente de Operaciones  
Computer & Network Security  
Used the software for: I used a free trial

### "Monitoreo activo"

May 4, 2020

5.0

La efectividad laboral puede ser llevada al 100% con este software. Y es lo que esperamos que pase.

Pros

Excelente software para el monitoreo constante y activo de empleados. Muy muy completo, podemos ver desde capturas de pantalla hasta el tecleo que se ejecute en la pc. Es muy efectivo a la hora de querer poner algo de orden y disciplina en las horas de trabajo de los empleados.

Cons

Tiene funciones para monitorear absolutamente todo, la verdad me parece excelente programa.

Reason for choosing ActivTrak

Por recomendación.

Review Source

CS

Cary S.  
COO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "ActivTrak Review"

July 30, 2020

4.0

Easy to use and administer

Pros

Very easy to set up and navigate through the system

Cons

There are some screens that are a bit clunky

Review Source

GW

George W.  
Technical Training Consultant (VMWare)  
  
Used the software for: 1-2 years

### "I like the product a lot it serves us well for monitoring the few work at home employees we have"

January 16, 2018

5.0

Pros

Full Featured, Screenshots are a plus, scheduling is great, filtering of unneeded items is good, alerts could be useful in some scenarios

Cons

It should overwrite older screenshots once you hit the storage quota, having no access to data on the free plan until you delete all screenshots is a terrible marketing idea

Review Source

SG

Shaun G.  
Owner / operator  
  
Used the software for: 6-12 months

### "Great way to help alleviate extracurricular activities on the web"

January 11, 2018

4.0

Pros

It's ease of use. Very simple setup, and very nice GUI to review data. I really like the time breakdown provided for productivity vs non.

Cons

I wish it were slightly more granular in the respect of actual website names visited. It gives IPs, but then we have to track down through DNS what it was they visited.

Review Source

JB

Jason B.  
IT Director  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Works very well."

January 18, 2018

5.0

Tracks everything lol.....does a good job of it.

Pros

It does what I needed it too; and more. I like the graphs the most. I easily lets me see what sites are being hit the most within my organization.

Cons

Probably the little pop ups in the corner where it looks like a technician is waiting to speak with me. Just annoying.

Review Source

VR

Verified Reviewer  
Lead Analyst Programmer  
Higher Education  
Used the software for: Less than 6 months

### "Great productivity monitoring tool"

September 21, 2018

4.0

Love the app, looking forward to improvements

Pros

Ease of installation, completely invisible, great metrics, reports, screenshots on demand, realtime info.

Cons

Handling idle time could be improved (feature to reallocate idle time to meetings and other productive activities not using a computer or to take time/days off into account would help assess productivity better) Readjusting schedule for special days (coming to work early, leaving work late) would be helpful as well

Review Source

VR

Verified Reviewer  
Spécialiste REVIT -BIM 3 6 0  
Computer Software  
Used the software for: Less than 6 months

### "Fast to setup and easy to use time and security management software. Awesome !"

January 11, 2018

5.0

Waste of time reduced, better security control.

Pros

Very easy to setup and monitor. Know I can see what my employees are doing and can manage internet access easily. Screenshots on alarms are very useful, I use it a lot.

Cons

Sometimes there is a delay between what my employees are doing and the alarms/ screenshot. It is not a big deal anyway. I have the same issue when I try to block some websites, due to DNS sometimes it only works after the computers are rebooted.

Review Source

Abhishek S.  
Customer Care Representative  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "I had a good experience with ActiveTrak. Interface is really smooth and overall experience was nice."

January 11, 2018

5.0

Pros

Accessibility and interface is smooth i like the features and customer support it's quick and resolving at same time. If I talk about pros i loved this software from start. It's been 5 months I'm using it and I must say it's very nice.

Cons

Every system has some bugs and problems. But as I see the features i think there is no such major issue . And if I had any problems in past customer support was there to help.

Review Source

WD

William D.  
MGR  
Telecommunications  
Used the software for: 6-12 months

### "Very pleased with the service"

January 11, 2018

5.0

No server to maintain or software updates to install.

Pros

Easy to use and Cloud-Based, Setup is a snap, Tech Support emails are answered within one day. Easy to use menu with lots of flexibility.

Cons

Would Like to have more reports and the ability to set up reports to be emailed every week, 2 weeks, and 30 days.

Review Source

cH

caio H.  
TI  
Alternative Medicine  
Used the software for: 6-12 months

### "freat product"

July 29, 2020

5.0

great product

Pros

REPORTS AND A QUESTION OF TAXES ARE FANTASTIC

Cons

the team pulse part is still a little slow,

Review Source

DP

Danny P.  
Subrogation manager  
  
Used the software for: Less than 6 months

### "This is the complete tool for monitoring employee production at a glance. "

February 6, 2018

5.0

Pros

I enjoy the user friendliness and ease in accessing different areas that are monitored. I also like the fact that it is constantly taking random screenshots yet you still also have the ability to watch and monitor live use of a computer.

Cons

Some communication as i had made an error with my domain as we utilize 2 at my company and even though i responded that all was corrected i received continuous emails which in my opinion were sales related. The only problem was this showed the responses were not being monitored as i had explained multiple times what the underlying domain issue was. All has been corrected and works great though.

Review Source

VR

Verified Reviewer  
Back Of House Team Member  
Restaurants  
Used the software for: Less than 6 months

### "So far, ActivTrak has been a great software to use!"

February 6, 2018

5.0

I was able to verify that an employee was not wasting company time on a company laptop.

Pros

The ease of use is a really great feature that this product delivers well. The free trial is also a good thing that this company delivers as you don't see many free trials any more of cloud based software.

Cons

There is not that much I can say that I don't like about the software. It would be nice to be able to get the source code but besides that, I don't have any cons for it.

Review Source

CR

Carlton R.  
CFO  
Accounting  
Used the software for: 6-12 months

### "Excellent Computer Monitoring Software"

January 18, 2018

5.0

Our employees really watch their computer use as a result of this software. To date, we have had zero issues with computer use since they know their machine is monitored.

Pros

This is the most comprehensive computer monitoring software we have every used. We have full control and review of every monitored machine. The system was so easy to set up and since it is web based, review can take place from any remote locatoin.

Cons

We have not found anything yet that we would cause us to categorize any functionality as "least". If we had to choose one thing, it would be that ability to add users in less quantities. Small businesses need more flexibility in its purchases.

Review Source

JE

James E.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "I am a career educator and father of four."

January 18, 2018

5.0

Monitoring my wife's usage.

Pros

I like the ease of use in the interface, ability to see screen shots, ability to set alarms, ability to see history

Cons

Sometimes since I am using the free version I get too many computers/users accidentally being monitored and it locks up, then I have to reset.

Review Source

LM

Lisha M.  
COO  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Product, Great Service "

March 2, 2020

5.0

The service received from \[SENSITIVE CONTENT HIDDEN\] was has been outstanding. We are in different time zones and he really went out of his way to assist me. Well done.

Pros

Would definitely be the alert and so easy to use. The user pop-ups when certain sites are hit is also key to increasing productivity.

Cons

The software is great as it is but still early days, i may find that i seek a few additional features at a later point.

Reason for choosing ActivTrak

Functionality. The scheduler is awesome.

Review Source

SR

Stephen R.  
President  
Computer Networking  
Used the software for: 1-2 years

### "Answers"

November 22, 2021

4.0

Pros

the analytics and how it captures everything

Cons

the pricing model especially for an MSP. it tends to be on the expensive side especially if integrating with Power BI

Review Source

ML

Maya L.  
LCS Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Great product"

November 30, 2021

5.0

Pros

Very helpful product, especially in the Covid Situation where most of the companies have moved to home offices. With the help of Activ Track, you can still have an eye on the team's productivity.

Cons

I can't collect enough data to understand based on what is my team overutilized.

Review Source

Robert D.  
Technology Director  
  
Used the software for: Less than 6 months

### "Amazing software, so excited to use org-wide. Despite great support unable to reliably use."

January 11, 2018

4.0

Ability to find performance opportunities among team

Pros

The logging, screen caps and util timeline of the user is amazing. Allows me to really focus on areas of opportunity for our users.

Cons

Reliability; even currently, not reliably capturing data. Despite many calls and email exchange with support, unable to establish real time capturing among many users and different machines. -the only thing which prevented me from purchasing many users.

Review Source

JC

Jim C.  
Owner  
  
Used the software for: 6-12 months

### "We had an employee computer use problem and use ActivTrak to monitor company computer use."

January 11, 2018

5.0

Knowing how the company computers were used and how much personal time they were being used for.

Pros

ActivTrak was very intuitive, easy to set up and use. Retrieving the desired information was simple and the provided information was complete, accurate and exactly what we were looking for.

Review Source

NS

Nestor S.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "More than enough for the money"

August 7, 2020

4.0

I consider my experience as very good, I'm happy to continue working with the product.

Pros

What I liked most about it is the ease of deployment and the stealth of the service, it is almost undetectable which makes it the perfect tool for the consulting services we offer as a company.

Cons

On thing I had to deal with was the limitations on setting the triggers to video recording, it works fine but requires some tweaking to get the most out of it.

Review Source

AC

Adrienne C.  
IT Support  
Defense & Space  
Used the software for: Less than 6 months

### "Does everything I'm looking for; and then some"

February 6, 2018

5.0

Ability to see when users are not at their computer, when they should be, and easily see what they are doing.

Pros

Everything is easy to interpret. Websites are logged as the main site they go to, not one 'hit' for all ads and everything on each page.

Cons

There is no automatic schedule. Would be nice if it could pick up the first activity of the day and start logging from then to accurately show idle time for employees that don't have a set shift.

Review Source

JL

Jerry L.  
IT Manager  
Wholesale  
Used the software for: 1-2 years

### "Great solution"

December 7, 2018

5.0

The software has helped us identify two users who were wasting company resources and even one doing inappropriate things based on an H/R standpoint. It also validated a user was WAY busier than they lead on and helped us justify getting them help. Great resource!!!

Pros

The software helps us keep an eye on the few users who we have concerns with and it let's the others know the technology exists.

Cons

Very little not to like! The only thing I wish is that the system had the ability to drop the oldest screen shots once you hit the storage capacity and / or the ability to delete screenshots based on a filter. I have only seen all or nothing which is a dislike (my only one).

Review Source

VR

Verified Reviewer  
Senior Editor for Digital Content Strategy  
  
Used the software for: Less than 6 months

### "Great data. Good for insights into productivity. I'm a personal user, but it's helped my efficiency "

January 11, 2018

4.0

Pros

Super easy to install and very easy to use. The dashboard is well designed and puts what I want right up front.

Cons

There are some activities that it deems unproductive when they actually are. I'd like to see some kind of standard profiles created that already have some sites, like YouTube, checked as productive. Because some of us actually do use social media for work reasons.

Review Source

VR

Verified Reviewer  
President  
Consumer Goods  
Used the software for: Less than 6 months

### "Worth the money"

November 17, 2020

5.0

Overall I am happy with this product.

Pros

I enjoyed the ease of use and the timing of the screenshots. This allows me to see how productive my team is being and when they are most productive.

Cons

When you click on a screenshot, you can't always see both areas that the team member is in. I can expand it but it doesn't allow me to see the whole screen. Maybe it's a user error?

Review Source

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