# Page 12 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 276-300 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kashif H.  
Operation Manager  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "It is a nice software and specially they have policies which they really take care of. "

January 15, 2018

4.0

Pros

This software take care of both client and worker where both of them can have a fair review of their work.

Cons

There are areas where improvement is needed. It covers the work but tracking the time get ambiguous in some places favoring clients. :)

Review Source

SP

Steve P.  
IT Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fantastic tool to get employee insights"

January 11, 2018

4.0

Easy insight as to employee activity.

Pros

The picture-taking feature and the charts, which are easy to digest for our leadership team. No need for separate analysis, just send the weekly report email.

Cons

The effort required to define what's productive and what's unproductive. There should be a more automated method to do so (i.e. click "all social media" and facebook should automatically become unproductive).

Review Source

CO

Chris O.  
Scheduler/Manager  
Construction  
Used the software for: Less than 6 months

### "Great software, excellent support!"

February 6, 2018

5.0

I am able to accurately keep track of the productivity of our office staff, block unproductive websites, and run customized reports with ease!

Pros

ActivTrak is very easy to use, and has lots of convenient features I never would have thought of. The dashboard is easy to customize, and the website blocking ability is great! A huge time saver for this busy manager!

Cons

I wish there was a desktop version that I could use independent of a web browser. Sometimes I find that it would be easier to just have a widget on my desktop that I could take short peeks at rather than have to click a tab in my already overloaded browser.

Review Source

EP

Eytan P.  
Admin  
  
Used the software for: 6-12 months

### "Very good product I love that I can monitor computer usage "

January 15, 2018

5.0

Pros

Screenshots of computer usage Lists all programs that user uses There are alerts when user goes to restricted website.

Cons

Added expense The program glitches at times and has to be restarted. If updates are made it would be buch better.

Review Source

JW

John W.  
The Man  
  
Used the software for: 6-12 months

### "Works well"

January 11, 2018

5.0

Pros

Easy monitoring overall, easy to tell who is doing what in a short time and allows a quick snapshot of overall performance

Cons

Difficult to determine specifics on occasion, hard to narrow down each individual user and their specific usage

Review Source

LC

Leslie C.  
Creative Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great software!"

December 7, 2018

5.0

Pros

We love having the ability to make sure our team members are on task. With this software, there is no guesswork.

Cons

We wish we were able to have more flexibility with the productivity function per user, aside from that, it's pretty good

Review Source

IA

Ian A.  
Systems administrator/Security Engineer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "I have had a great experience with this software."

January 24, 2018

5.0

Monitored the productivity of employees in a very easy manner and without making them feel monitored

Pros

It's been very easy to use and setup on our system, the quality is great, there is a lot of features more than our team needs at the start but we started using the extra feature after a while and found it very useful, the support team is great.

Cons

I haven't had any problems with the software until now, one thing i like the least in my setup that it counts administrator user in the computer as a user even tho it was just used to install the software, would be great having an option to exclude users.

Review Source

KM

Kathy M.  
COO & Law Firm Manager  
Law Practice  
Used the software for: Less than 6 months

### "Awesome Product!"

November 23, 2020

5.0

Overall, my experience with ActiveTrak has been a good one. The setup and installation was easy. Customer Service is always willing to help and the data I received is phenomenal.

Pros

Easy to use, Customer Service is always willing to help, Incredible data, Flexible

Cons

I wish the Team Pulse screen would default to Users instead of Groups.

Reason for choosing ActivTrak

Granular data, ease of installation, excellent support, and good value.

Review Source

NC

Neil C.  
IT administrator  
  
Used the software for: 6-12 months

### "Fantastic!"

January 11, 2018

5.0

Pros

Very discreet and reports are detailed and accurate, I have to keep typing apparently so let's see if running a little few more sentences might do the trick. Hopefully it does I am keeping my fingers crossed so yes, I might copy this waste sentence over to the cons as well since apparently I need to fill it up some more.

Cons

none so far I have to keep typing apparently so let's see if running a little few more sentences might do the trick. Hopefully it does I am keeping my fingers crossed so yes, I might copy this waste sentence over to the cons as well since apparently I need to fill it up some more.

Review Source

MN

Manoj N.  
Associate Architect  
Information Services  
Used the software for: I used a free trial

### "ActivTrak has more features than other application but its looks like an over-engineered product"

October 5, 2018

5.0

Personally, I liked that ActivTrak has so many features/functionality which is really hard to be found in any other software. However, most of them are hidden as an option and you don't know until you see the reports out of it. For example, I was performing my logins and ActivTrak was taking the snapshot of my every browser window and tracking my activity "secretly". In a global culture where Facebook is in question to jeopardized the user demo-graphical data and loosing the passwords; It's scary to see these options by default ON. It's not a Wife, it's a Software... and need not to track every activity of a person... I understand that it's best to have so many features in a product but at the same time, its usefulness should be assessed before defaulting its mode to ON. I've uninstalled it as my understanding is that it's an over-engineered product. I really loved the way it looks at the first site and was equally scared when I saw the dashboard report after 2-days of activity.

Pros

1\. Features and Functionality 2. Detailed Dashboard 3. Reports

Cons

1\. Default ON mode for screenshot and logs . 2.Non connection reset for ActivTrack software 3. Over-Engineered Product

Review Source

MB

Matt B.  
IT Support  
  
Used the software for: 2+ years

### "Interface is smooth and intuitive. "

January 11, 2018

5.0

Pros

I love the flexibility as well as the user interface. Very easy to deploy and use. The information provided by the monitoring agent is thorough and accurate.

Cons

Have not ran into a con while using this software. Every aspect of deploying and using the software was flawless and intuitive.

Review Source

AD

Amber D.  
Social Media Evaluator  
  
Used the software for: Less than 6 months

### "Very Affordable and Easy to Use"

January 11, 2018

5.0

It is nice to have this software so I can keep tracking of my employees. Efficiency in my company is very important.

Pros

I'm not as tech savvy as I should be (even for my position) but this software was very easy to use and work around.

Cons

I noticed there would be bugs from time to time. I've owned this for a couple of months now and I noticed there can sometimes be problems with this running.

Review Source

SS

Stephen S.  
IT Director  
  
Used the software for: Less than 6 months

### "Amazing depth of information gathering and reporting!"

January 11, 2018

5.0

It really helped the ownership of the company so that they don't have to guess who's been productive and who hasn't. ActivTrak brings everything out into the light of day.

Pros

I really like the fact that it'll breakdown my users website and application usage so we can determine overall productivity.

Cons

Getting support for Chromebooks on an enterprise license was really hard. We eventually just gave up.

Review Source

vK

vishal K.  
database admin  
  
Used the software for: 6-12 months

### "Impressive User Interfaces"

January 18, 2018

4.0

Pros

State of the art user interface, easy to remember process flows, Great customer service when required.

Cons

improvement required to install this software remotely. Price is bit high compared to other softwares

Review Source

VR

Verified Reviewer  
Coder, Designer, SEO & Social Media Expert  
  
Used the software for: Less than 6 months

### "Excellent."

February 10, 2018

5.0

Employee monitoring is very accurate.

Pros

The UI is easy to navigate. After just weeks of using it, I feel right at home. All the options were very easy to go through.

Cons

Setting time intervals for screenshots does not seem to be working other than the default value. Screenshots just aren't being taken if I increase the time interval.

Review Source

Xanthippi A.  
Computer Science instructor  
Computer Software  
Used the software for: Less than 6 months

### "it really helped me track what my kids do at their pc...you saved me"

February 10, 2018

5.0

full tracking of what i wanted to track in my kids pc

Pros

The live watching of ones pc the photos it takes every duration of time you decide full tracking of all the sites and apps somenone visits

Cons

i would like to track the buttons pressed from keyboard!!i dont see any donts its super i really liked it an use it every day some weeks

Review Source

NW

Nelson W.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Very easy to set up and install and easy to read reports"

January 11, 2018

5.0

Having the ability to protect our business and make sure everyone is doing what they're supposed to be doing.

Pros

The reports are extremely easy to read. I can watch everything in real time. The setup process was surprisingly easy and not complicated. When we did the set up we had a small issue and support team was able to help guide us to getting the problem fixed promptly.

Review Source

Piyush B.  
CEO  
  
Used the software for: Less than 6 months

### "Amazing... Hassle Free"

January 16, 2018

4.0

Pros

1.Live Track 2. Screenshots 3. Data analytics The way everything is managed is superb. So many things poised in one place. We dont need anything more than this.

Cons

You can have excel sheet too so that user can download it daily. Comparison between daily work should be there in order to monitor the performance

Review Source

JH

Joseph H.  
Desktop Support  
  
Used the software for: Less than 6 months

### "ActivTrak was super easy to set up and get running and it does everything our company needs it to."

February 6, 2018

5.0

Pros

I don't normally say this, but one of my favorite things about the software is the UI of the web portal. The most important thing was probably the free tier of usage. This gave us a great chance to really take the software out for a test drive before diving into the deep end. We are now evaluating the software and it is great. If we move to include more monitoring software in the future, ActivTrak has already taken the number one spot and earned our trust. Free tier is easily 5 stars in most areas, but I gave it 4 in features only because the paid tier gives it room to grow.

Cons

I really don't have many cons to mention. I had a small issue with the realtime screenshot feature, but it is new and it worked the next time I tried it. I have not added many rules or alarms yet, but it might be nice to add a feature that urges you to define frequently accessed websites etc.

Review Source

MC

Melissa C.  
IT Manager  
Machinery  
Used the software for: 6-12 months

### "Easy and effective"

January 11, 2018

5.0

We were able to have a better understanding of who in our office was working and who was not. Honestly, I hate that I had to use it in the first place. But since productivity became an issue in our small office, better this than anything else I've tried.

Pros

It's all so easy and comprehensive. We were able to silently install this on computers of employees we suspected were either using company resources and time inappropriately. Then I could present factual, irrefutable information to the owner and help him in his decision to terminate employees that were toxic to our network and office.

Review Source

FS

Filip S.  
Researcher  
  
Used the software for: Less than 6 months

### "Absolutely brilliant for tracking websites and apps usage"

January 15, 2018

5.0

Time controlling, self-discipline

Pros

\- usage history easy to browse and download (csv) - works smoothly in the background - allows you to monitor other computers - pricing, incl. free version

Cons

\- it's not always sensible to categorize an app as producitve or unrpoductive - it depends - won't replace apps like toggl (but its goals are different)

Review Source

QS

Quentin S.  
Systems Admin  
Information Technology and Services  
Used the software for: 6-12 months

### "I have implemented ActivTrak at clients site with great success. Good product. "

January 11, 2018

5.0

Increased productivity and policy compliance, fewer infected machines from users browsing the web. Also has one client who identified illegal activities being comducted on corporate systems.

Pros

In short, it works. ActivTrak is easy to install and use; my least technically skilled clients have no problem using it. Monitoring has increased policy compliance and productivity, and reduced malware infections caused by casual web browsing.

Cons

My only "con" is that the free version has been so effective that I've found it difficult to convince clients to step up to a paid level.

Review Source

Danny B.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Impossible to cancel! "

January 12, 2018

3.0

Pros

Works fine, Features are good enough and helps you keep an eye on your staffs performance.. Pie Charts look good.

Cons

Impossible to cancel and customer service have ignored me for the past few months and still debiting my account. I was last emailed on November 22nd saying someone will get in touch but ignored and still being debited.

Review Source

MB

Mitchell B.  
Technology Manager  
Farming  
Used the software for: 6-12 months

### "Simplifies monitoring, plenty of features not needed or used by our organization"

January 15, 2018

3.0

Screenshots instead of just text based logs.

Pros

Quick dashboard to view most recent activity, ability to determine productive vs unproductive work. Screenshots for visual evidence when needed.

Cons

Excess unused features, no need for alarm/alerts, no need to close unproductive apps, we prefer to eliminate the offender instead of preventing them from committing the offense. Customer service/sales relentless, continual contact after telling them our company does not see purchasing full version of the software as necessary at this time.

Review Source

TY

Thomas Y.  
Director of IT  
Financial Services  
Used the software for: 6-12 months

### "Very pleased with the ease of use and value. "

January 18, 2018

5.0

Ease of use, less inhouse infrastructure to maintain and manage. The functionality of 90% of what I need.

Pros

Activtrak was put into place as a supplement to our Spectorsoft software. However, I don't use spectorsoft much anymore because 90% of what I need I can accomplish in Activtak. It is functional, easy to use, and a great value. Being cloudbased is also very useful and simplies administration.

Cons

The software could be a little more feature rich however, I understand that implication of having more features could result in a higher cost.

Review Source

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